ICloud password and email issue
On my iphone 4s it shows my old address on the cloud, but i do not know the password and i cannot figure out how to get it. I have a new email address that I use for my apple id. How do i change my icloud email?
To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
Similar Messages
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Forgot icloud password and email I used is blocked
My Son has an old Iphone 4 that we want to use as his Brother has lost his phone.
He now has an Iphone 5 with a new Icloud account because thats what teenagers seem to do! (have loads of email accounts with numerous passwords!)
Anyway, the iphone 4 is linked to the old apple ID (find my phone is active) and my son cannot for the life of him remember the password for that icloud account, and the email address he used to use is no longer active either.
What can we do please?Hi tjmoore1004,
I apologize, I'm a bit unclear on exactly what you are seeing on this iPhone 4. If the phone is Activation Locked and you are having issues accessing the account, you may find the following article and links helpful:
Find My iPhone Activation Lock - Apple Support
Regards,
- Brenden -
Forgot icloud password and email password it sends info for reset to.
Hi I just sold my ipad. My wife's icloud was logged in on it. Now she forgot the password to icloud account and it sends the email for forgot password to an email that is no longer in service or can't retrieve password to.. Any help would be great
Contact Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password.
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IOS 8.3 iCloud password and backup issues
Since I upgraded my iPhone 5s to 8.3, I get a message every morning asking for my iCloud password, I sign in as requested. I have tried signing out of iCloud and signing back in and that didn't help. Today I noticed that my iCloud had not backed up since the upgrade. if you are getting a similar message I suggest you check when the last backup was done. It appears that as the phone tries to do a backup it seems to want the password but I don't see this until the morning when I unplug the phone and as the phone is now no longer being charged it fails to conduct the backup. My wife's 4s has a similar problem, but my iPad 2 doesn't have the same problem. I have plenty of iAny ideas? Is this a bug in 8.3?
Did you try doing a backup manually - Settings/iCloud/Backup/Back Up Now ? If it needs the password, it should ask you which you can supply. I don't seem to have this problem but will keep an eye out for it.
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Dont know my icloud password and email password
how can i retrive my apple i.d password if i forgot my email and rmail password
Go to http://iforgot.apple.com to get help with the password.
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Forgotten iCloud password and 2nd email
My mum has forgotten her iCloud password and doesn't know what is other email to reset iCloud password. We hit password reset many times but got no email to continue, therefore we couldn't know which email it has been sent to.
The big issue is
* She has an iPhone 6, with Find my iPhone activated, she can use the phone normally, but cannot delete or deactivate the iCloud account
* She got a new iPhone 6 Plus, restored using the old iPhone 6 backup. It results in the iPhone 6 Plus is registered with the forgotten iCloud account as well. It cannot be deleted.
We tried many passwords with the iCloud account, results in account disabled.
We live in Vietnam, there is no Genius Bar here. Can we email her scanned password /or mail a certified copy of her passport to Apple Support to ask for password resetting? The account is on her full name, matching Passport name. Or, can we visit a Genius Bar in Singapore or any other country, presented with her passport, to reset the iCloud account?https://iforgot.apple.com/appleid
If you forgot your Apple ID password - Apple Support
Contact Apple for help with Apple ID account security -
Hi, I have an iCloud account with a different iCloud username and password then my Apple ID. I forgot my iCloud password and the email I used is no longer in use. How do I change my iCloud Username and password to match my Apple ID one? Thanks in advance
Hi Cplantin!
Here is an article for you that will help you with this question:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
Can't remember iCloud password and don't have access to that email how do I reset it?
I have just got a iPhone 5 and I'm trying to transfere all iTunes and apps from my iPad to my new phone. I have managed to update all onto iCloud but I can't remember my iCloud password and don't have access to the email I used to open it, which means I can't download any of my apps or tunes onto my new phone. How can I reset my iCloud email and password without losing all my apps and tunes. Thanks matty.
Hopefully you set up your security questions. Here is information on Apple ID: If you forget your password and how to recover using your security questions.
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i forgot my icloud password and my email address for icould is no longer effective. i cant make any change to my iphone now, what should i do?
Contact Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password.
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I forgot my iCloud password, and i can not reset it with email authentication, when i do it, i don't receive any mail from Apple
If you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
i forgot my icloud account and my email how can i recover it please help me icloud maker and icloud password and username holder
If you don't know your ID, you can try to find it as explained here: http://support.apple.com/kb/HT5625. Then you can reset the password as explained here: http://support.apple.com/kb/PH2617. Of course, you can only do this if it's your ID.
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i forgot my icloud password and i forgot the email that i did it with it how can i reset my icloud password?
You are going to need to go to: FORGOT APPLE ID to retrieve your iCloud/Apple ID. Once you know your ID, you can log onto Apple - My Apple ID and click on Reset Password to answer the Security Questions you will need to answer. If you don't remember the answers, you will have to contact Apple Support to have them reset: ACCOUNT SECURITY CONTACT NUMBERS
Cheers,
GB -
My iCloud email address and my apple ID are different. I would like to change my iCloud to be the same as my apple ID. However I don't know my iCloud password and don't use the email address it belongs to. When I try to change the password, apple brings me to a page to reset my apple ID password (which I know and don't want to change). I have even tried to delete my iCloud account completely to start again but am not allowed without the iCloud password (which I don't have) there doesn't seem to be a place to change the email address of iCloud. What can I do?
This is the answer that I had expected, so in this case you could only change your gmail.com address to another providers email addres e.g. outlook.com, yahoo.com, etc., but you won't be able to change the gmail.com address to a icloud.com email address. Apple just won't let you do that.
Your iCloud account with @icloud.com email address and you Apple ID with gmail.com address are already connected and as I said before, Apple just let you merge this two IDs together. -
I forgot iCloud ID and Email BUT I remeber the Password
I bought an iPhone from my friend, I wanted to remove his icloud account for that reason I reset it unknowingly, then I found out that It has to be activated, I asked his, he told me that he knows the password and he has forgotten his Icloud ID and email, Is there anyways,
I have IMEI and SERIAL # ,
Thanks in Advance.
CMEchatmealways wrote:
I bought an iPhone from my friend, ... and he has forgotten his Icloud ID and email, Is there anyways,
No.
The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it. -
I forgot the icloud password and i've but my email wrong
i forgot the icloud password and i've but my email wrong what should i do?
please helpppIf the methods described in If you forgot your Apple ID password won't work for you, contact: Apple ID: Contacting Apple for help with Apple ID account security
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