ICloud password fails

After update to Mountain Lion iCloud old password rejected.  Set new passord, it to was rejected. Repeatred three times
What should I do now?

Greetings raymondfromlanesville,
Welcome to the Apple Support Communities!
I understand that iCloud on your computer is prompting you for your password but not accepting it. In this situation, it may be beneficial to change your password. To do this, please follow the instructions located in then attached article.
If you forgot your Apple ID password - Apple Support
Cheers,
Joe

Similar Messages

  • HT204053 how come i was upgraded iso6 on my iPhone, but now I couldn't link up to iCloud, it keeps asking my icloud password then failed login. But my iPad upgraded it works!! how to solve my iPhone using iCloud?

    how come i was upgraded iso6 on my iPhone, but now I couldn't link up to iCloud, it keeps asking my icloud password then failed login. But my iPad upgraded it works!! how to solve my iPhone using iCloud?

    If you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your iCloud ID.  Tap edit next to the primary email account, tap Edit, change it back to your old email account and verify it.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  You can now go to Settings>iCloud and sign in with your correct iCloud ID and password.
    If you don't have access to your old email address, you will have to contact Apple to have them reset the password so you can disable Find My iPhone and sign into your iCloud account.  You can either go to https://expresslane.apple.com, select "More Products and Services", then "Apple ID", then  on the next page select "Other Apple ID Topics", then "Lost or forgotten Apple ID password" and click "Continue"; or you can contact Apple Support (http://www.apple.com/support/icloud/contact/).

  • Icloud verification password failed

    I am getting the same message on both my devices. when I try and enter my icloud password  i get the verification failed or timed out message.  I am running ipad mini on ios6 and ipad air on ios8.1.  I tried resetting the network settings  and I still have this problem, I don't want to upgrade the mini to 8 as it has a lot of adobe documents I will lose in the process.  can anyone shed some light as they were all working fine til a couple of days ago. I havent made any changes bar a password update
    many thanks

    The software version on my iphone (working correctly) was just updated to 7.0.6.
    The software on my ipad is at 7.0.4.
    I have not gotten a notification to update the software on my ipad, and now cant check for updates of software.
    I think this discrepancy in the sw versions could be the problem.
    Any ideas on how to correct it?

  • Password fail message from iCloud

    I Am submitting this question for my cousin, who is receiving a Password Fail message on her iPad, iPhone and MacBook.  Just recently she changed her password to her Apple ID because of a possible security attack with her printer.  Since then she has been receiving Password Fail Messages from iCloud.  Since iCloud uses Apple ID as a login mechanism, she  is unable to initiate a question to this forum.
    she attempted to reset her password but when she did, she received a Security question, which she answered but she received a failure notification that her answer was incorrect.  I recommended she try again and she received the same fail notification and now she is locked out And still receiving password Fail notifications.
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    It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message to Apple.
    [email protected]
    The link below has information to help identify fraudulent emails.
    http://support.apple.com/kb/HT4933

  • Outlook stopped syncing with iCloud - All of the sudden (6/12) outlook stopped syncing saying my username/password failed to authenticate. I didn't change anything. Can login to iCloud via safari

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  • How to turn off find my iphone without knowing icloud password

    I just bought an Iphone 6+.
    Backed up data and settings from old Iphone 5 onto Itunes and used Restore on new Iphone 6+ but contacts from old phone did not appear on new phone.
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    Anyway, short of wiping my new Iphone 6+, is there any way of turning off the Find My Iphone feature without keying in a icloud password?
    On another note, I tried erasing all data and settings but could not because I had to key in a Restrictions passcode and I do not even know how a Restrictions passcode even got into my new Iphone 6+!.  1 way I am trying now is to key in my normal passcode wrongly more than 10x so that whole phone will be wiped but I am now at the stage where I have to wait 1 hr before entering another wrong passcode.
    If anyone knows how to contact Apple so that I can ask them to reactivate my icloud account so that I can try some more passwords, that would be helpful.

    Try this support document for information on how to contact Apple and account security. Apple ID: Contacting Apple for help with Apple ID account security

  • HT4061 How can i retrive my iCloud password for my iPhone 5S

    I have created an iCloud account (different from Apple ID). i forget my password for my iCloud account. but with the same iCloud id and password i am able to login in icloud.com
    Please help me in either deleting my iCloud account or resetting my iCloud password
    when i try to tap iCloud Settings--> iCloud i am getting the below message
    Verification Failed
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    Srinivas

    Why woudl you need to create a second Apple ID?  Your Apple ID is your iCloud ID.
    Go to iforgot.apple.com to recover your password.

  • I have a password problem. After importing data and settings from one MacBook Pro to a new one, I have to put my iCloud password in when re-starting, but the password from the old computer in when waking the computer from sleep.

    I have a password problem. After importing data and settings from one MacBook Pro to a new one, I have to put my iCloud password in when re-starting the new computer, but the password from the old computer in when waking the computer from sleep. I want to use my iCloud password on both computers consistently. How can I fix this?

    The only other place to change a password for the computer login is in Users & Groups preferences. But I don't really know enough here to fix your problem. You can try fixing the keychain:
    iCloud- Frequently asked questions about iCloud Keychain
    Tutorial: Resolving Keychain Issues
    If you can't access your keychain, or forget your password If you can't get into your keychain file because you've forgotten your password or the keychain file appears to be corrupt, there are a couple of options.
    First, if you've forgotten your password, you can use the "Keychain First Aid" utility to make the keychain password the same as the login password. This can be accomplished via the following process:
      1. Open Keychain Access (located in Applications/Utilities)
      2. Go to the "Keychain Access" menu and select "Preferences"
      3. Click the "First Aid" tab
      4. Make sure the "Synchronize login keychain password" box is checked
      5. Close the Preferences window
      6. Go to the "Keychain Access" menu and select "Keychain First Aid"
      7. Enter your username and password
      8. Click the "Repair" button
    The second option is to completely delete your keychain then recreate it. This routine is useful if your keychain appears to be corrupt or otherwise inaccessible. This can be accomplished as follows:
      1. Launch Keychain Access (located in Applications/Utilities)
      2. Click "Show Keychains" in the lower-left corner of the window.
      3. Select the problematic keychain from the left-hand pane.
      4. Navigate to the "File" menu and select "Delete Keychain '(name of keychain)'"
      5. Check all options for deletion and press "OK"
      6. Create a new keychain by going to the "File" menu, then "New" and selecting
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      7. You can now make this keychain your default if you desire by selecting it, then
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      1. OS X Mountain Lion: Enable and disable the root user
      2. OS X Lion: Enable and disable the root user
      3. Mac OS X 10.6: Enabling the root user
      4. Enabling and using the "root" user in Mac OS X
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  • My iphone is locked and we're not sure of the Apple ID / iCloud password

    last 2days before i have reset everthing from my iphone...
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    I have installed iTunes on my laptop but it fails to connect to the server.
    i have all my phone bill with me were i purchased.........
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    If you mean that the email you were using for your Apple ID "expired" and you changed it to a different email on the same Apple account (via the Edit button on Manage your Apple ID), then you need to do the following:
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    2.     Go to the screen on your device asking for the iCloud password, and type in your current Apple ID password.
    3.     Once the device is up and running, go to Settings>iCloud and make sure that the old account is not still signed on. If it is, Sign it off.
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    Cheers,
    GB

  • How to kill iCloud password popup on Mac start up?

    iCloud password is asked every time I reboot my mac. Can't turn it off. It makes me crazy! How to kill this popup? MacBook Pro Yosemite OS X 10.10.2 (14C109)

    Good Afternoon vonnavi,
    If you are repeatedly being asked to enter your iCloud password on your Mac, try these steps to resolve the issue:
    iCloud: Account troubleshooting - Apple Support
    http://support.apple.com/en-us/HT203512
    Go to My Apple ID (appleid.apple.com), click “Manage your Apple ID,” and try to sign in with your Apple ID. If you are unable to sign in, follow the steps provided there to reset your Apple ID account password.
    I receive a “failed user name or password” alert when attempting to sign in at iCloud.com, in iCloud preferences (Mac), or in the iCloud Control Panel (PC).
    Make sure that you're entering your entire Apple ID when you sign in (for example, if your Apple ID is [email protected], make sure that you aren't trying to sign in with just “username”).
    Verify that the Caps Lock key is not enabled. All passwords are case sensitive.
    Make sure that you're using the correct iCloud-associated Apple ID and not a different Apple ID used for other services. For more information about having more than one Apple ID, refer to Using your Apple ID for Apple services.
    If needed, reset your Apple ID password at iforgot.apple.com.
    If you use the same Apple ID for iCloud as you do for other Apple Services, (for example, Apple Online Store, iTunes Store, or Mac App Store), changing your iCloud account password also changes your password for the other Apple services. Make sure that you sign in to those services using your new password. Also, be sure to update your Apple ID password on all of your devices and computers that may use your Apple ID (such as any email applications that you use to receive iCloud email).
    I can't sign in to iCloud on my Mac due to an alert stating that my email address has not been verified.
    If you can't sign in due to the alert “Account not verified - Check your email for instructions for verifying your account”:
    Close and reopen iCloud preferences before attempting to sign in to iCloud again.
    If that does not resolve the issue, check your email folder and Junk folder for a verification email sent from Apple.
    If there is no verification email in your email folder or Junk folder, click the Resend Verification Email button in iCloud preferences.
    Hope this helps ...
    - Judy

  • IOS 8.3 iCloud password and backup issues

    Since I upgraded my iPhone 5s to 8.3, I get a message every morning asking for my iCloud password, I sign in as requested.   I have tried signing out of iCloud and signing back in and that didn't help.  Today I noticed that my iCloud had not backed up since the upgrade. if you are getting a similar message I suggest you check when the last backup was done.   It appears that as the phone tries to do a backup it seems to want the password but I don't see this until the morning when I unplug the phone and as the phone is now no longer being charged it fails to conduct the backup.  My wife's 4s has a similar problem, but my iPad 2 doesn't have the same problem.  I have plenty of iAny ideas?  Is this a bug in 8.3?

    Did you try doing a backup manually - Settings/iCloud/Backup/Back Up Now ? If it needs the password, it should ask you which you can supply.  I don't seem to have this problem but will keep an eye out for it.

  • Ipad asks for icloud password

    Ipad mini on Power on asks for iCloud password

    To clarify this issue:
    I do have a different (few years old) Apple ID and created new iCloud ID when I purchased this iPad mini. My passwords for Apple ID and iCloud are different. Ipad asks for Apple ID whenever I want to purches any new App or music what seams to be correct.
    iCloud Photo Stream works fine on PC as well as on iPad.
    After Power on my iPad mini I have a popup asking for iCloud password. Regardles if I  enter my pass or just click "Cancel" it goes away and everything including iCloud and iCloud email works fine. When there is no WiFi available It cannot verify entered password anyway and is keep asking until I click Cancel.
    Process of pressing and holding Home button and Power button didn't change asking for password.
    I went to Settings->iCloud->Delete Account and deleted it opting for remove and merge and leter I Signed to iCloud again. No change..
    I chatted with Apple and they suggested to reset WiFi somewhere in Settings->General----..
    This solved the problem for few hours. What I mean when I tried Power off and then Power on again while chatting with Apple the iPad didn't ask for password. After an hour or so it asked again and now is keep asking for iCloud password on power on again although not every time. It has nothing to do with WiFi because it did the same while I was connected to a few different WiFis or not connected at all. Since entering the iCloud password or Cancel does not make any difference until I power it off it means there is a bug somewhere in the Apple's software.
    I do not have many Apps installed and in a mean time I removed King Photo because it was failing sometimes.
    I'll chat with Apple again as soon as I have at least one hour free time during work hours.

  • Some else icloud account is in my phone i dont know there password how can i rest the iphone if i dont know their icloud password?

    I have the iphone 4s my operating system ios 8.0.2. My iphone has someone else icloud account on it. I dont have any idea how this could have happen. I read online i could rest all the contents and settings of my iphone. But it wouldnt let me rest my iphone without the icloud account password and i cant turn off "Find My Iphone" without the icloud password. So how can I reset my iphone without the password???

    Well, unfortunately, you have run into the Activation Lock. Whomever sold you the phone either sold you a stolen phone, or they failed to sign out of iCloud and to turn off Find My iPhone before selling you the device. Your only recourse at this point is to contact the seller to see if they will remove the iCloud/Find My iPhone sign in:
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    If they refuse to help, or you cannot contact them, I'm afraid you have a brick. There is no other way around the Activation Lock other than what is posted in the link above. For future reference, if you are purchasing a used iDevice, make sure the Activation Lock is not enabled on the device:
    How do I check for Activation Lock before purchasing a used device?
    When purchasing an iPhone, iPad, or iPod touch from someone other than Apple or an authorized Apple reseller, it is up to you to ensure that the device has been erased and is no longer linked to the previous owner’s account.
    You can check the current Activation Lock status of a device by visiting icloud.com/activationlock from any Mac or PC.
    Or you can follow the steps below to make sure that you can use the device you purchase:
    Turn the device on and slide to unlock.
    If the passcode lock screen or the Home screen appears, the device hasn't been erased. Ask the seller to completely erase the device by going to Settings > General > Reset > Erase All Content and Settings. Don't take ownership of any used iPhone, iPad, or iPod touch until it's been erased.
    Begin the device setup process.
    After choosing a language, choosing a country, and connecting to a network, the device will begin activation. If you're asked for the previous owner’s Apple ID and password, the device is still linked to their account. Hand the device back to the seller and ask them to enter their password. If the previous owner isn't present, they can remove the device from their account by signing in to icloud.com/find. Don't take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account.
    You will know that a device is ready for you to use when you're asked to “Set up your iPhone," “Set up your iPad," or “Set up your iPod” during the device setup process.
    Here is the link to the Activation Lock support document:
    Find My iPhone Activation Lock
    Sorry for your troubles
    GB

  • I am very regularly asked to enter my icloud password on my iPhone, why ??

    Hi,
    first sorry for the mistakes i could make writing those lines, i am french and my poor english could bother you
    I have a problem using my new iPhone 5S (Silver 64 Go)
    I often have to enter my iCloud Password, and even sometimes i am told it is wrong !
    Why do I have to enter it several times a day, a hour ?
    I also have a similar problem on my iPad, with my email account passwords. I have to type them several times a day, and i have 5 email accounts. That is awful. Apple had never got me used to having problems or bugs before... Disappointing and tiring !!
    Please help, and again forgive my grammar or voc mistakes :/

    Why am I sometimes asked to verify my Apple ID by email?
    When you create a new Apple ID or make certain changes to your account, Apple will require you to sign in by following the link in a verification email. This is to help protect your identity and keep your account secure. Some Apple services, such as FaceTime and GameCenter, require email validation.
    More here: http://support.apple.com/kb/HT5622
    I recall it happening to me once. I inadvertently had the caps lock on and after numerous failed attempts, I was asked to verify my account or reset my password.

  • Constantly being asked to enter my iCloud password, every 5 minutes or so.

    Hey everyone.
    I have an iPhone 6 and I am getting that error where im constantly being asked to enter my iCloud password every 5 to 10 minutes, regardless of what im doing.
    I've just updated to the latest 8.2 hoping it would fix the issue but it hasn't
    Apart from it being quite annoying, as of yesterday, I can no longer connect to my family group, or backup my phone to iCloud.
    It has gone from a mere nuisance to not being able to use some key features of my phone.
    I've tried restarting, and even changed my iCloud password to no avail.
    Does anyone have any insight on this?
    Thank you in advance.

    No it won't completely wipe your phone. You can verify that your iCloud information is up to date by going to iCloud.com and checking Contacts, Calendars, Reminders, etc. These are updated by being pushed between iCloud and the devices signed onto the same iCloud account. The backup is there in case you have to restore you device for some reason.
    But simply signing out of and then back in again to iCloud will not erase anything - you would only have to do a restore if your device failed in some way or went into Recovery mode.  Just make sure your photos in the Photo Stream that are over 30 days old are also in your Camera Roll, or have been imported to a computer (or if you are using iCloud Photo Beta, make sure they are there).
    You can also do a manual backup to iTunes on the computer you sync with if you wish.
    Other than that, everything you see in iCloud.com will be pushed back to your device when you sign on again.
    Cheers,
    GB

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