ICloud password not accepted, intermittent failure and must be reset each time

So, my wife is becoming manic depressant when she tries to use her phone, computer, whatever... on icloud. It will work fine for a week or two, then suddenly the password for the same account she has had no problem with for the last 4 years doesn't work any more. I then get called in to reset her password, re-sign in all of her devices, and she and I are happy once again. This has happened a ******** amount of times, (more than 10). I have went through the entire process of resetting all of the security questions... blah, blah... tech support... turn off, sign out all devices, blah blah... turn on, sign back in, on and on... update the computer, soft reset, hard reset, "upgrade" to the new stupid operating system that she really hates, blah blah, update the phone to an even worse OS,... on and on. Honest. I've tried everything. Everything is the latest model, and software version.
Does anyone out there actually know how to fix this intermittent problem? There is no solid pattern to the time intervals. It can happen within hours, or weeks of me resetting the password and signing in.
Lately, I have spent more intimate time with my wifes Apple devices than her, and this is very disturbing for me. (and her)

Hi,
Whilst Apple IDs that end in either @mac.com or @me.com they registration pages do not tell you that if you are going to be using it as an AIM Screen Name the password has to be 16 characters otr less. (This is an AIM server limit)
At some point you will need to update the password.
10:08 PM Friday; March 23, 2012
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