ICloud password questions
My Mac asks iCloud password since some days every time I open Mac Mail. How can I stop it?
Yesterday the Internet connection (Safari) got stucked, I had to close the MacBook by using the start button.
When I opened iCloud settings without internet connection, the question popped on the screen again.
I took away the Find my Mac setting from the list, and thereafter the internet worked normally.
However, this morning, the Mail asked again iCloud password. I allways ignore it.
I noticed inDaily Mail Online, that there were cases in Australia, where peolple got thei Mac stucked and had to pay ransom.
It was supposed that this was connected to Find My Mac settings in iCloud.
You're looking at three different and unrelated problems:
Mail asking for iCloud password
Safari crashing/not responding
Ransom requests
1. This has been a problem discussed here months ago. Several solutions were offered. The one I used was to delete my Apple account info in Mail and set it up manually. That simply forced Mail to re-write the old, corrupted plist with the correct info.
2. Use the "Force Quit..." item under the 'Apple' menu to see if an app is "Not Responding" or simply busy. If "Not Responding", select (highlight) it and use the "Force Quit" button. Avoid the Power button shut down method as you may end up corrupting other things that may be accessing the hard drives.
3. There is already a huge thread on this topic (https://discussions.apple.com/thread/6270410?start=375&tstart=0). So far, there is no reliable evidence that it is related to 'Find My Mac' at all. The ransom requests are all related to mobile devices (iPhones, iPads, etc.).
HTH!
Similar Messages
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Network home folders: iCloud password question re-appears at every logon
Hello,
Is there any way to enable iMessage and Facetime together with Network home folders. Im using Mavericks server (Directory services enabled) and two Mavericks clients. Every time a user that was using machine A logs on to machine B the iClouds password prompt re-appears and subsequently security questions are sent to iOS devices that a new device was added.
Is there a way to circumvent this? I think I tried once in combination with mobile home folders. However, even if I excluded iMessage/Facetime system files from syncing, questions still re-appeared.
The more iCloud services are tied into the system, the more you would like to use them; even if you are using network home folders.
Regards,
ThomasI also have this question.
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I forgot My iCloud password, and i can not reset it as the system is not accepting the answer to the security questions and also the mail to my apple ID mail box is blocked, how can i reset my password for my apple ID.
Hello nmssns,
Thank you for contacting Apple Support Communities.
You can start with this article to reset your iCloud password. Depending on your exact circumstances, blocked email, forgot security questions, etc., there are links provided to guide you through those issues.
About Apple ID security questions
http://support.apple.com/kb/HT5665
Regards,
Jeff D. -
How can i restore my iphone 5s as i forgot my icloud password and sec questions
I bought a new iphone 5s (32G Gold)
and when I connect it to itunes asked me to restore from my old iphone 4
with all my account settings and passwords.
but I have a problem with my account for icloud password and security questions because my cloude id is *************** and with no problem with my apple id "*****************", I tried to restore my new iphone after I turned off find my iphone from icloud setting and when its restore was finished the iphone is locked and asked me to unlock the iphone with a ****************** that I forget the password and security questions and when I tried to enter my account id "**************** with no problem with its password it says to me "this account can't unlock this iphone"
when I visit tradeline (Apple products dealer) I found no answer and they adviced me to contact apple directly.
Name : Alaa Rashed Abd el Hafiz
Country : egypt
<Personal Information Edited by Host>First, remove your personal information from your post. That's not needed here. This is a public forum, and it is unwise to provide your personal data online.
Second, here's how you reset your password and/or security questions.
How to reset your Apple ID password.
Go to iforgot.apple.com and type in your Apple ID, then click 'Next'.
Verify your date of birth, then click 'Next'.
You'll be able to choose one of two methods to reset your password, either E-Mail Authentication or Answer Security Questions.
If neither method works, then go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Lost or forgotten Apple ID password'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.
How to reset your Apple ID security questions.
Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best. -
My new iphone is asking for an old iCloud password I can't remember the password, don't have access to the old email and when I try and answer the security question it is telling me that my date of birth is wrong?? Arggghh help?
Contact iTunes Customer support... it is not possible to bypass Activation Lock.
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I deleted my email before I forgot my iCloud password and security questions. How am I able to access my ICloud account again?
By contacting Apple and proving to them that it is your account, if you can.
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I forgot my icloud password. I attemptted to reset it by going to my security questions and answering them but when I go to verify my birthday, it says
Please verify your birth date to continue.
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1864 For your security, please provide a longer answer.
Seriously how am I suppose to provide a longer answer?If you are having problems using the website to reset your password, you can call AppleCare support. They can assist you with AppleID issues, and I believe there will be no charge for that.
AppleCare phone number: (800)-694-7466 -
What can I do? I've forgotten my password and dont remember the answers to my sercurity questions, and no longer have access to the email account i used for backup. How do I get my icloud password reset? Please help. Thanks in advance.
Please see Kappy's User Tip here:
https://discussions.apple.com/docs/DOC-4551 -
Hi, I have a friend who has lost his iCloud password. We cannot remember the answers to the security questions and we can therefore not retireve an important pages document that is backed up to iCloud. Is there any way to retrieve the password based on the correct birthdate and the username? I can even supply the date (to within 2 days) of when the account was created.
I cannot find any way to communicate with someone at Apple directly, who could help me out.
P.S. We are based in South Africa, so there is no Apple Store that I could go to. Apple itself is only represented here through a 3rd party.
Your, any, help would be greatly apprecited.
Kind regards
Olivertry calling hotline, they can send reset link to your other email
here are their phone numbers
http://support.apple.com/kb/HE57 -
ICloud Password without mail and security questions.
Couples months ago, i sold my old macbook, and someone is using my iCloud account to chat on FaceTime and access my data.
How can i change my iCloud Password without having access to my security mail ( deleted long time ago) ?
PS: I also forgot my answers to the 2 security questions ( can't remember 2 years old answers )
But i have access to the main mail address and to all my idevices.
Thank youHello mclovinfromnancy,
the only way to change your password is via https://appleid.apple.com/. Sorry. -
i forgot my iCloud password and the questions that were associated with the account is there any way to resolve this
No one here can help you.
Contact Apple. -
My dad can't remember his iCloud password, and doesn't have the right answers to his security questions. Any other ways to reset a password?
Open > http://iforgot.apple.com and choose Email authentication
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i forgot Icloud password and security question what method i can use to reset it is ther any or what i am still using iphone but my icloud is disabled for to many atempts what now how to rest the password
Hi bekimlorini,
Thanks for visiting Apple Support Communities.
You may find this article helpful with resetting your security questions:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
If you're not able to receive email to your rescue email address, you may need to contact iTunes Store Support:
You'll need to contact iTunes Store support to have your questions and answers reset.
All the best,
Jeremy -
Forgotten answers to security questions & icloud password
I bought a gift for my niece's 5 year old daughter a month ago and gave my niece all the steps in order to activate the ipad mini for her daughter.
She setup an icloud email address, password,security questions & answers and her date of birth.
Don't ask me how this is possible, but she has forgotten all the answers and passwords and the 5 year old has now locked the ipad somehow.
We can only unlock it using the icloud password which she cannot remember and when she tries to insert her date of birth, the apple website says that the date of birth is also incorrect.
So basically, we are stuck with a device which we paid for which is now useless to us.
How do we solve this dilemma ?
Someone please help??You only need to post once. See your other post.
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i forgot my icloud password and the answer to the security questions so how do i go about resetting my password?
The Three Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
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