ICloud photo beta corrupted most of my videos and pictures

When iCloud photo beta came out I started uploading all my camera roll. I never had good signal and was on and off wifi constantly.  My videos stayed on a loop uploading. I am still waiting for them to upload so I can have them. I only have the thumbnails on my phone and when I try to play them I can't. Someone out there has solutions please?

if using the phone by design, you should be regularly importing your photos to your computer like any other digital camera.  if you have failed to do this, and you have no backups then they are gone.

Similar Messages

  • ICloud Photo Beta with Family

    My wife and I each have our own Apple IDs.  Under my ID I purchased the extra storage for iCloud hence all of my photos and videos are uploading automatically to iCloud Photo Beta which is great.  How can my wife set her iPhone to automatically upload all of her pictures and videos as well?  I have initiated and set up Family Sharing but that creates a "Family Album" and does not automatically upload her pictures to the iCloud account I am running.  Does she have to give up her iCloud?  If so what are the steps to get her on mine?  Thank you for the help everyone.

    Hi there jschneid1005,
    If I am understanding you correctly, it sounds like you would like to have an album where all of you and your wife’s photos are automatically uploaded. This can be accomplished by signing into your iCloud account on her device, which would then be kept up-to-date with your iCloud account:
    iCloud Photo Library beta FAQ - Apple Support
    http://support.apple.com/en-us/HT6378
    Another option is to activate iCloud Photo Library beta for her iCloud account so that her photos will be uploaded to her iCloud account and kept up-to-date, and then she can add photos to your shared Family Album at will. 
    Hope this information helps you understand how to accomplish what you desire. Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • HT204264 Nfame of a folder in Icloud photo beta disappeared.  How do I get it back?

    Put folders in icloud photo beta that were named. Name on one folder originally could be seen.  Now not there.  How do I get a folder names again?

    A backup doesn't contain the contents of the Music app (nor the Videos app). Have you tried closing the Music app via the phone's multitasking bar and seeing if the music shows when you re-open the app ? Double-click the home button to open the taskbar, and then swipe or drag the Music app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.
    You could also try a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.
    If that doesn't work then if the music was purchased from iTunes, then depending upon what country that you are in (and if the music is still in your country's store) then you might be able to redownload it via the Purchased tab in the iTunes store app on your phone. Or have you been connecting your phone to your computer's iTunes and doing File > Devices > Transfer Purchases to copy them over - if you have then you can sync them back.

  • How can I move a large number of pics from icloud Photos Beta to a PC without having to select each photo?

    How can I move a large number of pics from icloud Photos Beta to a PC without having to select each photo?

    Hi,
    can you please explain why the solution from steve is not the right solution for you.
    regards
    Peter

  • ICloud Photos Beta Not Uploading

    Hello!
    I am using iCloud Photos Beta on a Windows 8.1 PC with an iPhone 6 Plus, iOS 8.1.1, and iCloud for WIndows 4.0.1. I have iCloud Photos Beta enabled on my iPhone as well as in iCloud for Windows. iCloud will not auto update any photos from my PC to the web browser or to the device. If I manually upload photos using the web browser, it fails, due to network error 90% of the time.
    I have tried uninstalling the client and disabling iCloud photos on the iPhone and then reinstalling/re-enabling it with no success.
    Any help would be appreciated!
    Thanks!
    Craig

    We aren't allowed to discuss beta software in this forum according to the hosts. Try the Developers forum.

  • HT204264 How to make my iPad library the default library in iCloud Photos Beta

    I have been using photo stream to share photos between my iPhone and iPad for the past several years. I recently turned on the iCloud Photos Beta program for my iPhone, but when I go to activate it on my iPad it warns me that I'm going to lose some 6,000+ photos. I use my iPad for editing and storage of final prints before I send them to my Mac to be printed. I have a unique library set up on my iPad, but the one via iCloud library mimics my iPhone's library as a default. Is there a way to set it up so that iCloud mimics my iPad library rather than my iPhone? I don't organize photos or the library on my iPhone, but heavily rely on my iPad and don't want to lose the 6k photos to transition to iCloud. 

    Well you click the attach file button and then follow my detailed instructions
    When sending from a browser based mail use the media browser (in the attach window in the lower left hand corner under media ==> photos ==> iPhoto)
    For all supported access methods see the user tip on accessing your iPhoto files -https://discussions.apple.com/community/ilife/iphoto?view=documents
    Or open and read the link I provided which as states included all supported access methods
    LN

  • How to download original photo from iCloud photo (beta) on PC?

    I'm having this problem a while now... I hope there is a solution for it.
    When I edit a photo on my iPhone it uploads to iCloud photo (beta) edited, when I access my iCloud photo (beta) from PC... I can only view and download the photo edited and I can not revert it to original.
    Is it possible in the beta? If not, will it be in the future?
    Thanks,
    Anas  Hardy

    Unfortunately you can't download an iCloud backup to a computer, or restore individual files.

  • Where is icloud photo beta ?

    since yesterday I was unable to download the pictures to my pc from the icloud photo beta icon, today there is no icon for it

    Apple doesn't respond here.
    The beta app has been working for me for the last few weeks.

  • How do I move photos from my Mac to iCloud Photos Beta?

    I have photos on my mac that I want to store in the cloud with the iCloud Photos Beta.

    iCloud Photo Library is still only for IOS devices
    https://www.apple.com/icloud/photos/
    LN

  • Chrome Access Limits to iCloud Photos Beta App?

    I wonder if anyone has found that there are limits to accessing the iCloud Photos Beta app when viewed in the Chrome browser.
    Here's what happened for me today.
    On my 2012 iMac: No problem viewing the iCloud Photos Beta app in either Safari (naturally) or in Chrome.
    On my 2010 MacBookPro: No problem viewing the photos in the iCloud Photos Beta app in Safari ... but no sign anywhere of the Photos Beta app when viewing iCloud.com in Chrome.
    Able to Access iCloud Photos Beta?
    Machine
    Safari
    Chrome
    2012 iMac
    Yes
    Yes
    2010 MacBookPro
    Yes
    NO
    Anyone have a similar experience ... or an explanation?
    And does anyone know of up-to-date speculation about the timing and features for a release of a true native iCloud Photos app for OSX Yosemite?

    "they have to stay on my phone forever": yes, though there is an option to reduce the quality of the iPhone copies in Settings (which you seem to be aware already). This might change though, as Apple has a tendency to change their Cloud services often. They had .Mac sync, then MobileMe, then iCloud Photo Streams, now iCloud Photo Library;  who knows what they'll come up with next !

  • ICloud Photo Library - a really poor support experience (and still unresolved)

    I am using (or should I say trying to use) iCloud photo library on iOS 8.1.2 and on an iPhone 5S with 32Gb memory. I bought 200 Gb of Cloud storage too so was ready to go with about 12 Gb of photos.
    It was about 3 weeks ago when I turned it on and was initially hopeful, as the number of photos left to sync gradually decreased on my device (there are about 4000 to do). I could see they were coming up at iCloud.com and all looked good for the first 600 or so. And then it "stalled" for the first time and nothing seemed to help - reboot, airplane mode on/off. Occasionally it might do a couple more but then it would just stop.
    So, I logged out of iCloud on my device and logged back in again. A long pause whilst everything resyncs and then the photo resync begins again... from the start... 4000 to go. It got further this time, to 800 and every now and then it would process a few more. I left it a week and a half to see what it would do but eventually sure enough it stalls again.
    My first chat session with Apple support and the engineer suggests resetting the network settings... nothing.
    So the a second chat session with Apple support and the engineer suggests logging out of iCloud on the device and turning it on again. I'm reluctant to go the start of the process again, but I do and overnight I'm rewarded by getting to about 1200 photos this time. And then it stops, so I reset the network settings. A few more and it stops again. By now, I'm pulling my hair out.
    So another long chat session and after repeating all of the above an escalation is requested to a senior engineer. A call back is made to me and after a wait of 15 mins on the phone (Apple called me!) the senior engineer begins to lecture me on what beta software is (I know, it's software pre-full release with a few minor issues left to resolve). I politely ask what the next steps might be and the engineer explains to me that I should have no realistic expectations that it should actually work. Her experience is such that uploads may not register with iCloud, downloads may not register with my device and that I may LOSE photos! When I protest, again politely, that this might not be acceptable she hangs up.
    The chat engineer who is waiting for my call promises to complain on my behalf to the management and offers a call rescheduled for later which I take up. That was 30 mins ago.
    The call comes, I wait 15 mins in the queue again (it tells you a 2 min wait!!!) and then guess what, the call hangs up again.
    So here what I am left with. A sync that has now taken 3 weeks and ultimately is no more than a quarter complete. No confidence in the sync process or any idea of what might be causing my connection to fail. 4 hours wasted this weekend with Apple support. The rudeness of staff hanging up on my calls and lecturing me on the merits of beta software. £3 a month paid for storage that I cannot fill.
    I can only conclude that the iPhone photo cloud library is not ready and the support staff feel unable to offer any support on next steps. "Beta" or not, you really have to ask if this is good enough.
    Apple - if you're reading, you still have my outstanding call back on ref:722150884 sceduled for 16:30 GMT on 11th Jan 2015. Your system says this is still outstanding. If you're ready to call back with a genuine bid to help and an acknowledgement of the problem please feel free. If the software just isn't ready, just say and we can all move on with our lives.

    Beenst wrote:
    Apple - if you're reading, you still have my outstanding call back on ref:722150884 sceduled for 16:30 GMT on 11th Jan 2015. Your system says this is still outstanding. If you're ready to call back with a genuine bid to help and an acknowledgement of the problem please feel free. If the software just isn't ready, just say and we can all move on with our lives.
    This is a user-to-user support forum, not a way to communicate with Apple regarding a support call or issue. (Just trying to save you some more frustration when you don't get a response to this post from Apple).
    As a user, I can note that it is beta software, I don't trust it with my photos and I'm not willing to spend the time dealing with issues that can be involved in beta software. There are a number of more proven 3rd party cloud storage options available.

  • My icloud emails arent arriving most of the time and a few days ago my iphone and ipad started showing "Can't Get Mail" box. This has not happened before since I set up the iclud email address with the purchase of my ipad about a month ago.

    My icloud emails arent arriving most of the time and a few days ago my iphone and ipad started showing "Can't Get Mail" box. This has not happened before since I set up the iclud email address with the purchase of my ipad about a month ago.

    That's one of the weird things.. it recognizes it maybe 10% of the time. And usually, only after I do the two-button reset. Problem is.. since it won't charge above 2%, anytime I try to do a restore or anything like that using iTunes, my device shuts off and I lose whatever progress I'd made.
    So, an update... after reading through a bunch of similar complaints (there are literally 1000's of them so there's NO WAY this isn't somehow ios7 related, thanks a lot APPLE ) I decided to try a restore in recovery mode. After 3 hours and several disconnections... I ended up having to just set it up as a new iPad, as the restore did nothing. Weirdly though... as I was doing the restore in recovery mode.. I noticed I'd gotten up to a 10% charge.. higher than it's been since September, so after setting it up as a new device, I turned it off and plugged it in using the wall charger. 2 hours later and I was up to 38%. Still not great, as my iPad, before ios7 could've fully charged twice in the amount of time it took for me to now get 28% more of a charge. And that's with a fully cleaned out device.. so that really ***** and I'm now more confused than ever.
    But I'm gonna leave it overnight charging and see what I come up with tomorrow. Sadly, when I paid $600 for it in February, I never expected to have to play "wait and see" with it...

  • Are my iCloud photos stored? I lost phone abroad and want to access the photos and save them to my iPad.

    are my iCloud photos stored? I lost phone abroad and want to access the photos and save them to my iPad.

    Photo stream photos remain in iCloud for 30 days, and can be accessed by enabling my photo stream on another iOS device or computer.  Shared streams remain in iCloud indefinitely, and can be accessed by enabling Photo Sharing on an iOS device or computer.  Your camera roll photos are included in your device backup.  Restoring the backup to another iPhone or iPod touch should recover them (unfortunately, you can recover them by restoring an iPhone backup to your iPad).  If the backup is an iCloud backup be aware that Apple will delete it after 180 days of inactivity so you'll want to restore the backup prior to that.

  • I added icloud to my ipad 2 what will i need to do with my mac in order to start seeing the video and pictures on my  mac onceI take them on my ipad

    I added icloud to my ipad 2 what will I need to do with my mac in order to start seeing the video and pictures on my  mac once I take them on my ipad ?

    See Here
    Apple - iCloud - Learn how to set up iCloud on all your devices.

  • Connect iphone to smarttv for watching videos and pictures

    Trying to connect iphone to LGsmarttv for watching videos and pictures. We are on the same WIFI, pictures I can see, but no videos .... Do I need apple tv or an app ..

    I do not fully understand all of the ins and outs of iCloud either. I use iCloud in very "limited doses".  The greatest feature of iCloud - IMO - is that you can download purchased content again at no charge as long as you use the same Apple ID. There are some limitations based on where you live - but in the U.S - all of this is available to you.
    I also use iCloud to back up my Pages documents and currently only the Apple iWorks suite of apps, pages, Numbers and Keynote, can make use of this feature of iCloud - As far as I know.  The changes that I make on the documents will sync to my iPod Touch and I can download the documents from my iCloud.com account in order to work on them on my Mac. Revise them on the Mac, upload to my account again - and they appear on the iPad and the Touch with revisions in place.
    iCloud is still in its infancy, and even if it was "foolproof" or as foolproof as anything can be, I would never count on the cloud only to store my important files. I still backup to iTunes on my Mac and I backup my Mac with Time Machine. The use of iTunes is simply the vehicle through which all of your purchased content can be transferred to your computer for safe keeping. iTunes will store your media, apps and photos - and the backup process using iTunes - provides a way to save your settings, app data, camera roll photos, bookmarks, - in essence - the "stuff" that your apps produce - if that makes sense to you.
    Read this to learn more about iCloud. This is covers everything from soup to nuts. The articles contain links to other articles with more information as well. You may even want to peruse the iCloud forum for more information.
    http://www.apple.com/support/icloud/

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