ICloud Photo Library - Stalled

I have a large photo library (~100GB) and with the launch of the Photos app, decided to use the iCloud Photo Library feature. The problem is that it seems to be stalled uploading. There are no errors, it's not paused, but the upload queue is the same now as it was when I left the house 10 hours ago. I ran an online speed test and my upload connectivity isn't bad (4-5 mbps).
Could it be that uploads stop when the computer goes into password lock?

Do you have other devices on your network to use to make speed tests? iOS has several speed test apps, use one on the same wifi network.
To know if the Mac is uploading when locked you can compare the rate at which another device works when Photos is uploading, here is how…
Do a speed test on your 2nd device whilst Photos are uploading. Allow the Mac to 'lock' normally. Do another speed test. If the data rate is a lot faster Photos may have stopped uploading images. If the rate is about the same Photos is still processing whilst locked.
You can double check by comparing the speed on a second device when Photos is paused - that is in the 'Preferences > iCloud tab' to see what the rate is when Photos is not busy.
Please report back what your internet connection speed is. 100GB of data will take many hours to upload even on a fast connection.
http://www.wolframalpha.com/input/?i=100gigabytes+at+5megabits+per+second
Result: 1 day 20 hours (if your connection is constant).
The number of images is not very relevant, but the size of your Photo library is.
EDIT: clarified locking instead of 'sleeping'

Similar Messages

Iphone 6 stalls uploading photos to iCloud photo library

i have an iPhone 6 with the latest version of ios. Pretty often - generally at least once a week - it will attempt to upload new photos to iCloud photo library and just get stuck. Usually I have to either turn iCloud photo library off then on or sign out of my iCloud account to get it to start. But for the past few days (and of course I am on vacation so it can't do a full reset because I have no access to my iTunes backup) it just hangs. First trying to upload one photo, then whatever new photos I took - including photos that I airdropped to my iPad mini and are already in the icloud photo library. Now I again tried tuending my iCloud account on and off and it is sitting trying to upload over 1,100 hundred shots.
Any suggestions I can try before I get home and can try apple tech support of s full factory reset and restore?
Thanks

You may not like this solution, but it's the last thing that the apple care support could offer.
Let's say you have a bunch of photos stuck on syncing...
Connect iPhone to a computer via the cable, set iPhone to Airplane mode
Use Photos.app and select your iPhone in the sidebar (enable the sidebar first)
Select the photos you want to import
Select "Import"
Now all your photos are downloaded from the iPhone and then uploaded to iCloud Photo library.
Delete the Photos on your iPhone manually, also from the "trash"
Disable airplane mode on the iPhone
Disable iCloud photo library in the settings of iCloud.
Log out of your iCloud account on the iPhone
Wait till all the photos on the iPhone are deleted as well... delete them manually, also from trash (make sure you have them all in the Photos app on your mac!)
Restart your Phone
Log into your iCloud again and enable iCloud photo library.
All the photos should sync.
I hope this helps, it helped me at least!

ICloud Photo Library - a really poor support experience (and still unresolved)

I am using (or should I say trying to use) iCloud photo library on iOS 8.1.2 and on an iPhone 5S with 32Gb memory. I bought 200 Gb of Cloud storage too so was ready to go with about 12 Gb of photos.
It was about 3 weeks ago when I turned it on and was initially hopeful, as the number of photos left to sync gradually decreased on my device (there are about 4000 to do). I could see they were coming up at iCloud.com and all looked good for the first 600 or so. And then it "stalled" for the first time and nothing seemed to help - reboot, airplane mode on/off. Occasionally it might do a couple more but then it would just stop.
So, I logged out of iCloud on my device and logged back in again. A long pause whilst everything resyncs and then the photo resync begins again... from the start... 4000 to go. It got further this time, to 800 and every now and then it would process a few more. I left it a week and a half to see what it would do but eventually sure enough it stalls again.
My first chat session with Apple support and the engineer suggests resetting the network settings... nothing.
So the a second chat session with Apple support and the engineer suggests logging out of iCloud on the device and turning it on again. I'm reluctant to go the start of the process again, but I do and overnight I'm rewarded by getting to about 1200 photos this time. And then it stops, so I reset the network settings. A few more and it stops again. By now, I'm pulling my hair out.
So another long chat session and after repeating all of the above an escalation is requested to a senior engineer. A call back is made to me and after a wait of 15 mins on the phone (Apple called me!) the senior engineer begins to lecture me on what beta software is (I know, it's software pre-full release with a few minor issues left to resolve). I politely ask what the next steps might be and the engineer explains to me that I should have no realistic expectations that it should actually work. Her experience is such that uploads may not register with iCloud, downloads may not register with my device and that I may LOSE photos! When I protest, again politely, that this might not be acceptable she hangs up.
The chat engineer who is waiting for my call promises to complain on my behalf to the management and offers a call rescheduled for later which I take up. That was 30 mins ago.
The call comes, I wait 15 mins in the queue again (it tells you a 2 min wait!!!) and then guess what, the call hangs up again.
So here what I am left with. A sync that has now taken 3 weeks and ultimately is no more than a quarter complete. No confidence in the sync process or any idea of what might be causing my connection to fail. 4 hours wasted this weekend with Apple support. The rudeness of staff hanging up on my calls and lecturing me on the merits of beta software. £3 a month paid for storage that I cannot fill.
I can only conclude that the iPhone photo cloud library is not ready and the support staff feel unable to offer any support on next steps. "Beta" or not, you really have to ask if this is good enough.
Apple - if you're reading, you still have my outstanding call back on ref:722150884 sceduled for 16:30 GMT on 11th Jan 2015. Your system says this is still outstanding. If you're ready to call back with a genuine bid to help and an acknowledgement of the problem please feel free. If the software just isn't ready, just say and we can all move on with our lives.

Beenst wrote:
Apple - if you're reading, you still have my outstanding call back on ref:722150884 sceduled for 16:30 GMT on 11th Jan 2015. Your system says this is still outstanding. If you're ready to call back with a genuine bid to help and an acknowledgement of the problem please feel free. If the software just isn't ready, just say and we can all move on with our lives.
This is a user-to-user support forum, not a way to communicate with Apple regarding a support call or issue. (Just trying to save you some more frustration when you don't get a response to this post from Apple).
As a user, I can note that it is beta software, I don't trust it with my photos and I'm not willing to spend the time dealing with issues that can be involved in beta software. There are a number of more proven 3rd party cloud storage options available.

Photos not uploading to iCloud Photo Library from Photos beta

I have been trying for a couple of weeks now to upload photos from my Mac to the iCloud Photo Library using the new Photos beta. I have about 2,800 photos and the upload process just stalls with about 2,000 photos left to upload.
I've tried turning the upload on and off and rebuilding the library but nothing works. A couple of times when restarting the upload process I have received this error message:
Referenced files will not upload to iCloud Photo Library
Select referenced files in your library and choose “Consolidate” from the File menu to copy the original files into the library.
So I gather I'm supposed to select a few files and consolidate them, but I have no idea what the "referenced" files are. Might anyone know?
thanks!

We aren't allowed to discuss beta software in this forum according to the hosts. Try the Developers forum.

Uploading photos to iCloud Photo Library

I have over 12,000 photos that I'm trying to upload to the iCloud photo library, and it's taking FOREVER. It actually seems to have stalled out. I've tried turning off iCloud photo library and turning it back on, to see if it will get it going, but no luck. Turned off Photo Stream, also, but it made no difference. Any advice?

You have a lot of photos, so try to give it the night to do its thing, also check to see if you have enough space on iCloud, if you haven't upgraded your iCloud memory, I would say 5 gb won't hold 12,000 photos.
For as low as $0.99 a month you can upgrade to 20gb of iCloud storage and that may be able to hold all your photos.
If interested on IOS go to settings then to 'iCloud', after that, go to 'Storage' and you will see your configurations.
On OS X go to system preferences then 'iCloud' from there, you should see a bar on the bottom of the menu, to the right of it, click 'manage' then a menu will pop up. There you can click 'Buy more storage'. Good luck
Hope that helps

Can I share an iCloud photo library between family members?

I am searching for a good photo and video backup solution for my entire family. Previously I was backing up photos to a Windows Home Server that did a weekly backup to Amazon's cloud storage; however, the system disk on the home server blew up, leaving me with the choice to rebuild the server or alternatively look for a more seamless, lightweight solution. I have large quantity of photos and video on a home server data drive, as well as a large number of photos that have been recently scanned to my MacBook pro. We have almost completely transitioned to Apple products and use Time Machine for Macbook backups, so that function of the Home Server is no longer useful.
I like the concept of Apple's iCloud Photo Library; however, I need a solution that allows photos from at least my wife's and my devices to be seamlessly backed up to the library. We use different iCloud IDs. The ideal use case would be that photos taken on any of our devices (across a set of iCloud IDs) would be shared within a single library.
Family Sharing allows you to share a number of things across family members, but currently the photo library doesn't appear to be one of them.
Any pointers on how to proceed? Will the OS X Photo app and the move to bring iCloud library to the Mac make any difference? Any alternative solutions?

Someone else can probably answer the family sharing question better than I can, but I wanted to respond with an alternate suggestion. I didn't find the features I wanted in family sharing, so I didn't give it much of a chance. It did seem like you'd have a separate album for each family member.
I just recently started using Flickr and it's great. I looked into it a few years ago and there were limitations on how many MB's you could upload per day and I don't remember being impressed by the amount of free storage. Now Flickr gives you 1000 GB for free and stores the image in the original quality and size. If you download the Flickr app on your phone, you can set it to automatically upload all of the new pictures on your iphone, ipad, etc. If you and a family member share a Flickr account, you can both auto sync your camera rolls into the same Flickr account.
Personally, I'm using Flickr as a way to automatically back up photos for free. I quickly ran out of free icloud storage and I haven't wanted to pay for more.In Flickr, the auto uploads from your phone are set to private by default, but you could use flickr to share albums with friends who don't own any apple products... unlike icloud photo sharing, that only allows your friends with an apple device to view shared albums.

How does a family share an iCloud Photo Library?

I have a wife and two kids, all with iDevices. We each have our own Apple ID, and we have a fifth Apple ID for the family. I'd like to have all four devices see and contribute to one iCloud Photo Library, preferably using that fifth Apple ID. Can I do this?
As a note, I do this with the iTunes Store, happily. Apple allows you to set the iTunes Apple ID as a different one than the Apple ID used for everything else. I don't see that functionality with the iCloud Photo Library.
We could, perhaps, cobble together some solution using sharing to the family library and whatnot, I guess. That may be the only way, but it seems clunky. I will figure it out if I have to.
Thanks!
Danny.

I do want my daughter to be able to download apps or updates to existing apps even when she is not with me, but that doesn't seem possible without sharing passwords.
That is indeed not possible. She'll either need to re-acquire all those apps through her own iTunes Store account, you'll have to give her the password to your account, or you'll have to do all the updating for her.
Regards.

How do I use the same iCloud Photo Library on multiple iPhones?

I want to be able to use iCloud photo library on all my i-Devices, with the same photo library. I can log in with the same iCloud account on all devices, but, then I can't get FindMyFriends to work, because each IOS device needs it's own iCloud account for FindMyFriends.
Suggestions?

it tells me it is already in use
You will need to contact the previous owner of the iPhone in order to change the Apple ID.

ICloud Photo Library: How to prevent some photos from being uploaded/synced?

When iCloud Photo Library is on, every photo will be auto-uploaded and synced to all linked devices/computers, is there any way to specify which ones not to be uploaded? I know I can 'hide' photos so they won't appear in 'All photos', but they are still accessable from Albums.

No you can't be selective with what gets uploaded to the cloud. You might consider having a second library for photos you don't want in the cloud.

I have the iCloud Photo Library (Beta) turned on. The photos from my iPhone do get uploaded to the iCloud. The photos are then downloaded to my wife's iPhone (we share the iCloud account). How do I keep the photos from downloading to my wife's iPhone

I do not want all the photos from my iPhone downloading to my wife's iPhone from iCloud? We share an iCloud account. How can I prevent the download to my wife's iPhone from iCloud. .The "Upload to My Photo Stream" is turned off on my iPhone. . I am running 8.1.3.
I have a related question. In order to same space on my iPhone is there a way to upload the photos to the iCloud and then delete them from my iPhone.

The way to keep the photos from downloading to your wife's phone would be for her to go to Settings > iCloud > Photos > and turn off iCloud Photo Library. If that isn't an option, the other option would be for her to have her own Apple ID ( and possibly explore the new family sharing options https://www.apple.com/ios/whats-new/family-sharing/ )
Regarding the "related question" see the quotes below from iCloud Photo Library beta FAQ - Apple Support
Deleting a photo or video from your Photos app will also remove the item from iCloud Photo Library and from your iCloud storage allocation. Photos and videos you remove can be recovered from the Recently Deleted album for 30 days. After 30 days, your content will be removed from the Recently Deleted album.
If you want to reduce the space used by photos on your phone, rather than deleting them see the following:
How does iCloud Photo Library save space on my device?
If you turn on Optimize [device] Storage, iCloud Photo Library will automatically manage the size of your library on your iOS device, so you can make the most of your device's storage and access more photos than ever. iCloud Photo Library stores the original, high-resolution photos and videos in iCloud and can keep lightweight, device-optimized versions on each of your devices. As long as you have enough storage, recent photos and videos that you access the most will stay on your device at full resolution.
You can turn on Optimize [device] Storage from Settings > iCloud > Photos or Settings > Photos & Camera > iCloud Photo Library on your iPhone, iPad, or iPod touch. You need an Internet connection to access an original photo or video that’s stored only in iCloud.

ICloud Photo Library (Beta) - Can't view older photos from before 2014

Hi All,
I turned on iCloud Photo Library (Beta) on an iPhone 6 and an iPhone 5s. These two phones had different sets of photos at the time. After the synch process completed the two phones now show the same photos. However, only the photos from 2014 are visible on both phones.
Interestingly, if I go to iCloud -> Storage -> Manage Storage -> iCloud Photo Library -> I can see that more photos have been stored than are visible. Storage reports 2600 photos, but I can only view 1800 through the photos application.
I'm hoping this is simply a Beta bug and my photos have not been lost. With luck they will become visible after a future update.
I'm curious if anyone from Apple can confirm this is a known limitation of the Beta. Or if anyone from the community has seen this same behavior.
Thanks

I really wish I could like iPhoto, but I don't know what in the world it is doing, and by locking me out of the Finder access to the iPhoto folder and doing things like duplicating photos without my asking, I've lost trust in this piece of software.
First thing is: It's a Photo manager. That's the basic key thing you need to grasp. Your photo is not the same thing as the file that contans it. That's why Finder access is not relevant. Import the Photo, manipulate the photo - losslessly - and then if you want to use the Photo in a document, upload it, whatever, put it into a new file designed for that purpose.
The illustration I use is as follows: In my iTunes Library I have a file called 'Let_it_Be_The_Beatles.mp3'. So what is that, exactly? It's not the song. The Beatles never wrote an mp3. They wrote a tune and lyrics. They recorded it and a copy of that recording is stored in the mp3 file. So the file is just a container for the recording. That container is designed in a specific way attuned to the characteristics and requirements of the data. Hence, mp3.
Similarly, that Jpeg is not your photo, it's a container designed to hold that kind of data. iPhoto is all about the data and not about the container. So, regardless of where you choose to store the file, iPhoto will manage the photo, edit the photo, add metadata to the Photo but never touch the file. If you choose to export - unless you specifically choose to export the original - iPhoto will export the Photo into a new container - a new file containing the photo.
So as long as you're hanging on to the idea that Photo=Jpeg iPhoto is never going to work for you.
If you're willing to let go of that - as you do with Addresses, as you do in iMovie, Lightroom, Final Cut, APerture - then you can begin to make sense of iPhoto too.
Regards
TD

Can I organise photos into albums within iCloud Photo Library?

i Understand that edits / deletes etc in iCloud Photo Libary will be reflected on all my iOS devices but can I organise my photos into albums using iCloud photo library?
basically I want to take photos on my iPhone, review them on my iPad, delete the ones I don't want and keep the good ones in a relevant album (e.g. "Summer holiday 2014"). Then I want to be able to see identical albums on both my iPad and iPhone. From what I've seen so far, when I create an album and save a photo to it then that album is only local to that device?
please help.

Are you saying it showed 800 photos before turning off iCloud photo library or that the 800 photos disappeared after you enabled iCloud photo library for the first time, the distinction is quite important.

Share an album using iCloud Photo Library

Hello.
I'm currently using the iCloud Photo Library and it's great.
But, I want to share an album (or just a few photos). But iCloud Photo Library does still not allow to share an album.
So, I want to use a Shared PhotoStream Album. And it seems that the iPhone is uploading my files (photos and videos) to the Shared PhotoStream.
Tell me if it is right... In fact, why the phone is re-uploading the videos/photos if there are already uploaded to my iCloud Library ?
Best regards,
Alexis

If I want to share some pictures and videos, I have to specify which photos, album and person... Yes, of course. But when I want to validate the creation of the album, I'll have to wait a long time, in particular if my Wifi is slow. In fact, if the video is already uploaded in the iCloud Photo Library, Apple should simply copy/paste it in the Share Album...

ICloud Photo Library & Family Sharing

Hi there,
is there a way to share the "iCloud Photo Library" with Family Sharing ?
Since iOS 8 do not allow to use "Share my location" on multiple devices a.k.a. "Find my Friends" (Me & my wife use one iOs account) I have to use two accounts with Family Sharing. But now the "My Photostream" is gone on my wife's device as expected.... So can I have this with "iCloud Photo Library" ?
For me it makes no sense that I have all photos and my wife don't...
Sven

Each family member has their own Apple ID, but uses the main one for purchases. It seems to make sense that each AppleID could have its own Photos library, but I can't find anything in the support area that says this to be the case definitively. I want each family member to have their own Photos library that syncs between their iPhone and their ID. I hope that's how it works.

Can I use iCloud Photo Library on just one of my Devices

I have an iPhone and an iPod touch. Can I use iCloud photo library on my iPhone and not on my iPod touch? Could I see them on my iPod if I do so?
The reason I am asking is because I have like 600 photos on my iPod and only like 50 on my Phone so I would like to put the photos from my phone onto iCloud Photo Library.

Anyone?

ICloud Photo Library - Stalled

Similar Messages

Maybe you are looking for