ICloud photos problem

I have an IPad with the up to date software of 8 on but my iPhone 5 hasn't because there isn't enough space to update yet. On both devices I had camera roll with roughly 700 photos, my photo stream with over 700 photos, a panoramas album, a videos folde with 33 videos in an another album with roughly 160 odd photos in. I then upgraded my icloud space so I could upload all my things Safetly, on the iPad i then turned on in iCloud and photos the iiCloud photo llibrary beta and turned on as suggested the ooptimise ipad storage.
Then on the iPhone my photo stream went down to 42 from over 700 photos, on the iPad the camera roll and my photo stream folder have gone and been replaced with an all photos folder but inside is only 377 photos in there! I logged into iCloud on another machine and there is only 377 photos on there. Where have my photos gone and what has happen??
can anyone help please as I really don't understand what's happened.

Hi sam09s,
Welcome to the Support Communities!
The resource below may explain what has happened to your photos and videos when you enabled the iCloud Photo Library beta. I'll highlight some of the key points, but please click on the link for complete details.
iCloud Photo Library beta FAQ - Apple Support
http://support.apple.com/en-us/HT6378
What do I need to use iCloud Photo Library?
You need an Apple ID, an iPhone, iPad, or iPod touch with iOS 8.1 or later, and enough storage in iCloud.
What happened to the My Photo Stream and Camera Roll albums?
The Camera Roll and My Photo Stream album are replaced with an All Photos album, which gives you the same compact scroll view, now with all your photos and videos organized by the date they were added.
After you enable iCloud Photo Library, all your original photos and videos are organized in one library. My Photo Stream will upload recent photos to share with your other devices, but iCloud Photo Library stores your originals. See how to upload originals below.
What if some of my photos are missing after I turn on iCloud Photo Library?
iCloud Photo Library won't upload lower resolution photos and videos synced to your device from iTunes. You can use these steps to move the photos from your computer to your iOS device.
OS X Yosemite
Use Airdrop to copy the photos from your computer to your iPhone, iPad, or iPod touch:
Make sure that you're signed in with the same Apple ID on your computer and iOS device.
Unlock your iOS device and turn on Airdrop.
Open a new Finder window on your Mac and choose Airdrop in the sidebar.
Drag the photos onto the icon for the iOS device in the Finder window.
OS X Mavericks or earlier and Windows
Upload the photos to the beta Photos app on iCloud.com:
Sign in to iCloud.com using the same Apple ID you use for iCloud Photo library.
Click iCloud Photo Library.
Click the Upload button.
Select the photos you want to upload.
Click OK.
What happens when I go over my iCloud storage limit?
If you exceed your iCloud storage limit, photos and videos won't upload to iCloud, and your library will no longer stay up to date across your devices. To continue using iCloud Photo Library, upgrade your storage plan or reduce the amount of storage that you're using.
I hope this information helps ....
- Judy

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ICloud photo stream problem

Hi all - I really need your help.
My iPhoto '11 was working just fine until I upgraded it to 9.4.3. I also just installed the recent system upgrade. Now I am having multiple problems. It seems to stem from Photo Stream. Activity Monitor shows that Photo Stream is using up gobs of CPU which is strange since it is supposed to not be working...
In iPhoto, under the preferences, it shows that Photo Stream is not enabled. If I check the box to turn it on, it just unchecks itself just as quickly. But in the system preferences, it shows that Photo Stream is set up just fine. Photo Stream is certainly not working. And it seem to be totally screwing up iPhoto. I have tried multiple iPhoto fix options (option alt fixes, restoring a backup library, uninstalling then reinstalling iPhoto) with no improvement.
I'm not sure if the problem is coming from iPhoto or iCloud Photo Stream problems. I am running OSX 10.8.4 on a 3.4 GHz Intel Core i7.
Can anyone tell me what to do? Thank you so much!

Well Old Toad, I am stumped.
I double checked and logged out of iCloud in both user accounts and made sure that PS was not enabled on either library. Then I restarted the computer. I went back to my main user account (second account set up = non administrator account) and to my main iPhoto library, logged into iCloud, tried turing on PS = did not work.
If I do the exact same thing as above for a restore of a backup of my library = does not work.
If I do the exact same thing above but log in with my first account (not my main one but it is the admin account on the computer) and access the test library I created = PS works just fine with no problem.
It seems the problem with PS is limited to my primanry account (non-admin). Do you think the admin privaledges difference between the two accounts could be the problem...?
As always, I am thankful for your time and advice.

ICloud photo library (beta) problem

Hello, I updated my iphone 6 to iOS 8.1 and was trying to activate the iCloud photo library (beta) but I have a problem.
When I turn on the option a popup says that the sync will start when the device restore from iCloud will be finished.
Obviously I'm not doing any restore from iCloud at this time. I restored from an iCloud backup a month ago when I purchased the new phone and everything seems to be perfectly fine: I have all my apps, photos, contacts, etc.
One thing I noticed is in my photos app there's a spinning wheel saying the photos are syncing (see screenshot) but that's not true: all the photos are there and there're no unfinished downloads.
I also tried to erase the phone and restore a backup from itunes but it didn't solve the problem.
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I'm running 10.10.1. I'll try updating that in addition to the phone OS.
Don't forget to make a full backup of your Mac, before you upgrade, better safe than sorry.
With iCloud Photo Library Beta enabled, you could download your photos directly from iCloud, while your Photo Stream will not work:
If you enable iCloud Photo Library (Beta) on your iPhone, the iCloud webpage will change for you:
This page https://www.icloud.com will show an additional app:
And if you click the Photos.app on that page, it will take you to a page showing your photos, https://www.icloud.com/#photos
That link is dead for you, as long as you are not using iCloud Photo Library. It will show you the Moments and Albums, just like the Photos.app on the iPad or iPhone.

ICloud photo sending problems

I have tried sending photos by email using icloud, but it tells me that my user name/password has not been verified by the server, the problem is that its not giving me the chance to put in the correct combination and I am totally lost. I have tried looking through settings to see if I can access anything to alter this. I am a new mac user and am still finding my way around so any help would be much appreciated:))

Thanks, Winston. I turned off iCloud Photo Library and the syncing started working again. I see what you mean about Photo Stream becoming available again. The original problem, however, was that nothing was happening when I tried setting up iCloud Photo Library. It's not right that after two days that no photos were being uploaded. Even with a large library, I would have expected photos to be gradually showing up. I even went into my account on iCloud.com and saw that nothing new was being posted. Also while this was going on, no new photos that I was taking were appearing across devices.
I am going to wait until Apple gets this sorted out before trying this again.

I have had photo problems since the ios7 update. everything was backed up to my icloud. went into store tech backed up but now when i go to icloud i can't find pictures?

I have had photo problems since the ios7 update. everything was backed up to my icloud. went into store tech backed up but now when i go to icloud i can't find pictures or videos. 1300 pics and some video's . i am devasted.

Welcome to the Apple community cmruckie.
Have you restored from the back up.

ICloud Photo Library Problems

So I recently was running out of space on my iPad, so I decided to try out iCloud Photo Library. I selected Optimize iPad Storage and let it upload photos overnight, though it didn't make any progress at all so I just decided to disable it. Later when I was scrolling through my photos, I noticed some were missing, about 150. I logged on to iCloud.com and saw that they were all there. I was very relieved that all my photos didn't just vanish. What I need to know is how to get the photos on iCloud back onto my iPad. When I turn back on iCloud Photo Library, is given me a message saying "iCloud Restore in Progress. iCloud Photo Library will begin syncing when this device has finished restoring from backup." Even though iCloud backup is off and I am 100% sure there is no backup in progress.
If anyone can help, that would be great.

i too am suffering from the same problem ..i deleted all my iphone library...all my photos were in icloud ....once i did turn on icloud photo library der are two option either optimize storage or 2nd option download full resolution photos....
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Problems on uploading photos to iCloud photo library

I had a problem on uploading photos to the iCloud photo library yesterday.
It shows that my mac is uploading my photos to iCloud but the numbers have stuck for days, I checked my WIFI and rebooted my mac for two times but it still didnt work.
I also turned on iCloud photo library on my iPad air and, similarly, the numbers still stayed the same....

There is probably maintenance work going on. Today I go continually warnings, that the photos cannot be found, when I tried to access iCloud Photo Library (Beta) from the iCloud page. Other threads reported, that the iCloud Photo Library (Bata) page was continually stuck on updating.
It is still a Beta service after all, accessional undergoing updating and reconstruction.

HT4906 icloud photo stream on my upgraded MacBook Pro problem

i have recently upgraded my laptops to mountain lion and have tried to open the icloud photo stream setting in system preferences.
it will not let me carry out the tick, unlike other options
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i would reaaly appreciate the solution to this
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In system preferences log into to iCloud then turn on Photo stream in the iPhoto preferences
see http://www.apple.com/support/icloud/ for set up instructions, FAQs and troubleshooting hints
LN

Problem sync iCloud Photo Library

Why in my iCloud Photo Library are indicated 4 video and my devices download in Photo only 3 but fail to download the 4th? They are constantly trying to download it without success for four days.
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Please help me.
Thanks

Hi there hongkongais,
I understand that you are having an issue with your Photo Stream syncing between your devices. I have an article for you that will help you address this issue, and it can be found here:
Get help using My Photo Stream - Apple Support
http://support.apple.com/en-us/HT203511
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
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London pictures disappear after enable iCloud Photo Library. It is any kind of problem with UK? =)

I have about 1000 pictures in my iPhone. (About 900 from Brazil, took with my Brazilian SimCard).
Last year, I went to London and took about 50 pictures there. In that time, my iPhone was a 4S, with iOS7. (With a UK Number from a UK SimCard, don't know if this is relevant).
2 Months after, I went to US and purchased a 5s. Took about 50 pictures too, (With a US number, from a US card).
Today, I did the update to iOS 8.1, but when I enabled the iCloud Photo Library, all pictures from London just disappear.
Before iOS 8, we had something like that in iOS 7 ( I guess it was iCloud sync), and every time I do enable this thing, all pictures from London disappear. I have to restore my backup and let the feature off to have my pictures.
Anyone have any hint about why this is happen, or how to solve this thing?

Well by luck I figured out.
Restored the backup that I had with all pictures.
Went to the photo Library and selected the photos that disappear.
By some reason, don't know why, a "save" option appeared to me. I clicked in save (don't know from where to where), and when I turned on the Library sync again. Tandam!! The photos didn't disappeared.
Anyone know how to explain this?

How Do I Use One PC (Windows) To Run iCloud Photo Stream for Two Users?

How Do I Use One PC (Windows) To Run iCloud Photo Stream for Two Users? I and my wife have two Iphones (iOS 6.1.4) and we want to have use 2 iCloud accounts for one PC.

Disregard the question. The solution has nothing to do with any "Firefox bug". Turns out that my session wasn't being managed properly. Or rather, I was accidentally deleting other users' information when new users logged in. So if I had user 1 and user 2, and user 2 logged in after user 1, some of user 1's information would be deleted, resulting in the errors.
Oops; sorry about the false alarm. :)
(Was hoping to retract the question, but it looks like others have a similar problem.)

Windows 7 -- Can't view contents of iCloud Photos folders.

On a Windows 7 (x64) PC when opening iCloud Photos from Favorites in Windows Explorer, the individual subfolders open to a blank page.
Syncing works fine, thumbnails show in folders (My Photo Stream, Activity, and any folders I've created). Right-Clicking on a 'folder' and selecting "open folder location" works properly. Double-Clicking on a folder shows a blank pane. No problem on another Windows 7 computer. Suspect some Windows setting is preventing this from working properly. [iCloud 4.0]

Alpendave
That's correct.
Other possibilities include:
If you use a Cocoa-based Browser such as Safari, you can drag the pics from the iPhoto Window to the Attach window in the browser. Or, if you want to access the files with iPhoto not running, then create a Media Browser using Automator (takes about 10 seconds) or use THIS
Depending on the site your uploading to PictureSync might also help.
The change was made to the format of the iPhoto library because many users were inadvertently corrupting their library by browsing through it with other software or making changes in it themselves. If you're willing to risk database corruption, you can restore the older functionality simply by right clicking on the iPhoto Library and choosing 'Show Package Contents'. Then simply make an alias to the folders you require and put that alias on the desktop or where ever you want it. Be aware though, that this is a hack and not supported by Apple.
Regards
TD

My iCloud Photo Stream is not syncing correctly to my Windows 8.1 laptop or my Windows 7 PC.

I have been going through the forums for the last few weeks and nothing has helped. Both computers are x64 bit.
Problems I am experiencing
A. Windows 7 PC has not synced photo stream since September 25
B. Windows 8.1 laptop has not synced since a little before that.
C. I can't upload any photos (.jpegs) to the photo stream. An error pops up saying that they cann't be uploaded as they are not in a format supported by iCloud, even though they are jpegs.
D. Photos are syncing ti my ipad 3 perfectly fine, so clearly there is a problem with my computers but I am totally stumped.
I have un-installed, deleted all icloud photo stream folders, restarted and then re-installed the iCloud control panel on both computers, and it has created new folders and re-synced maybe 30 photos before it stopped again.
I have uninstalled every single Apple program on my Windows 8.1 laptop and reinstalled iTunes, iCloud and Quicktime and that didn't help.
I have toggled the Photo Stream on/off button in setting on my iphone, and that seemed to kick start the sync on my Windows 7 PC this morning, so far I've got 70 photos on my Windows 7 PC and that's where it has stopped but its a really random selection, and doesn't include the photos I took yesterday or today.
Two of my colleagues at work where my Windows 7 PC is located - their photo streams are working fine, both using ios7 and icloud control panel, however their computers are x32 bit.
I have also simply logged out and signed in again multiple times, however that doesn't do anything.
I have unticked the "read-Only" permissions on my photo icloud stream folder, but that didn't help either.
I have followed the troubleshooting from here: http://support.apple.com/kb/TS3989 - however that also did not help.
I have tried changing the folder path for iCloud photo stream, however that did not help either.
I tried the steps from someone who said they spoke to an Apple rep (steps copied from forum and I put them in italic) on this forum: https://discussions.apple.com/thread/5381738
Anyway, the Apple rep had me sign out of iCloud CC on my PC.
Then on each iOS devices Settings/iCloud/Delete Account.
Confirmed all the warnings.
Then re-entered my iCloud id and password on the iOS device.
Things restarted and the iOS Photo Streams got loaded with the number of photos that
iCloud has.
Signed in on iCloud on the PC. It synced the same way.
Tried taking pictures on the iPhone and iPad. They synced everywhere.
So I'm back in business.
I just deleted everything on my iOS devices when I exited iCloud.
My interest is the PC syncing when I take a photo on my iPhone.
ME: Okay so these steps again refreshed the photostream on my iPhone 5. I can see that the photos I took yesterday and today have been uploaded to the photo stream as I can see them there on my device. I have also now signed back into iCloud on my Windows 7 PC and it is slowly syncing again, but just recognising the same photos it downloaded previously as per Step 3 which I did just earlier this morning.
I have also just tried uploading photos via the upload folder from my windows 7 PC, and they uploaded perfectly.
This is really, really frustrating. I've tried everything I can find on these forums but nothing has helped fix the issue 100%.
Can anyone offer something else I can try to reslove this issue?

Hi all. I can’t tell you how to solve your iCloud 3.x issues. Heck, I don’t think they’re even solvable.
But if you had a previous version of iCloud that was working correctly then I can definitely tell you how to solve the “iCloud Photo Stream is not syncing correctly to my Windows 7 PC” problem. …without even a re-boot.
Log out of iCloud 3.0 and uninstall it.
Open My Computer and then open your C:\ drive. Go to Tools/Folder Options and click on the View tab. Select the “Show hidden…” radio button and click on OK.
Open the Users folder.
Open your user folder
Open ProgramData (previously hidden folder)
Open the Apple folder – not the Apple Computer folder.
Open the Installer Cache folder
In Details view sort on Name
Open the folder for the newest entry for iCloud Control Panel 2.x – probably 2.1.2.8 dated 4/25/2013
Right click on iCloud64.msi and select Install.
When finished, the synching between iCloud and your PC will be back to working perfectly as before the 3.0 fiasco. The pictures will be synched to the same Photostream folder as before the “upgrade”. Now all you need to do is wait until Apple/Microsoft get this thing fixed and working before you try the 3.x upgrade again.
I think the iCloud 3.0 software was written by the same folks who wrote healthcare.gov with the main difference being that healthcare.gov might eventually be made to work.
For those of you who hate to go backwards, think of it as attacking to the rear. Which would you rather have, the frustration of no synching or everything working on an older version?
Good luck…

IPhoto, iCloud Photos, QTKitServer-iPhoto and QTKitServer-Aperture all hanging

iMac mid-2011, 8 GB RAM, 1TB Internal Hard Drive, Mac OS X Mavericks 10.9, iPhoto 5, Aperture 3.5
My iPhoto library, iCloud photos and some Mac OS X Mavericks file called QTKitServer-iPhoto and QTKitServer-Aperture keep hanging and not responding. Tried repairing permissions and repairing iPhoto library multiple times. Tried re-downloading Mavericks and that did not fix it. Called Apple Support. They said they could not help me beyond what I had already tried (Apple Online Support has really gone downhill since the last time I called) and to go to my local Apple retail store to see a Genius.
After running hardware tests, the Genius told me that my iPhoto library was too large and that was what was causing iPhoto and iCloud photos to hang. Even though he acknowledged that the QTKitServer operating system file is not supposed to hang. The Genius put in an additional 8 Mb memory to see if adding more memory would help (apparantly iPhoto is supposed to give back some memory when you close it and it does not). So Apple is not flushing memory when an App is closed. Apple's apparent solution is to add more memory that you have to purchase. However, the same three files kept not responding even with the additional memory. So I passed on the additional memory until I get the iPhoto problem solved. He also said my external hard drive, a WD 2TB hard drive that I bought from the same Apple retail store two or three years ago, looked like it was failing because there were lots of disk I/O errors in the system log, even though the drive appears to work fine and disk utility reported no problems when I ran Verify Disk on the external WD drive two days ago. I do not use this drive hardly at all (I backup my iMac to my Time Capsule), exept to keep a backup copy of my iPhoto library and Documents folder, and it has lots of original pictures that are not in my existing iPhoto library. I copied my iPhoto library and Documents folder to it last night and they seemed to copy fine.
So if my iPhoto library is really too big, and that is what the issue is, my problem is that there is no apparent way to break up my existing iPhoto Library into multiple small iPhoto libraries, without losing all of my keywords, titles, photo edits, event names, album names, folders and projects etc. The last time I tried breaking up my iPhoto library into smaller iPhoto libraries, even though I told iPhoto to export keywords and titles, it did not. And the Genius did not know if it would work now or not.
My question is to those of you who have large iPhoto libraries and are using Mac OS X Mavericks and iCloud Photos - how big are your iPhoto libraries? What is too big? Does anyone have an iPhoto library the size of mine that is working fine (who is also using Mac OS X Mavericks and iCloud)? When I talked to Apple online support, they said big iPhoto libraries are 100,000 photos and up. The Genius said anything over 1,000 is big. That's quite a spread. Currently I have 24,000 photos, most of which have been edited in some way or another, and about 1/2 of which have new titles, mulitple keywords assigned, faces and places assigned, etc., since I imported the original master photos. The Genius told me to duplicate my existing iPhoto library, create a new iPhoto library, import all of the folders in the iPhoto database except the Masters folder, and see if iPhoto still hung. If it did, he said it was all the data attached to the photos that is the problem, in which case I would need to create another new iPhoto library and import only the Masters file (images only). I think if I import only the Masters from my existing library, I will lose not only all of my keywords and titles, but also all of my photo edits, event names, album names, folder names, projects etc.
So I wasted an entire afternoon at the Apple retail store, only to buy a new external hard drive (that I may not even need), was told to buy more memory (that did not solve the problem - I passed on that), and I am no further ahead than I was when I went in. I need to know if there is any way that I can break up my iPhoto library into smaller libraries and retain all of the metadata and photo edits?
Finally, when I got home, I discovered that my husband with whom I had shared some of my photo streams, still had photos showing in shared photo streams that I had removed from iCloud two days ago. It removed them on my iMac - the place where those streams originated, but apparently left the thumbnails in the shared photo streams of everyone that I had shared the photos with. As soon as I clicked on an actual photo on my husband's iMac, the photo suddenly vanished and all the photo thumbnails in the stream did too. But the empty shared photo stream still remained on my husband's iMac and he had to physically say "Unsubscribe" to get it to go away. So something is not working right with iCloud photos, which is no doubt why iCloud photos is one of the files that keeps not responding.
Then, when I set up my iMac again this evening, and looked at iCloud on my iMac, all of my photo streams (not just the four that I had removed two days ago) were gone! And when I went into Aperture, the photo streams were all there, but with zero photos in them. Now last night when I boxed up my iMac to take to Apple, those photo streams were all there and they all had photos in them. So where did they go? And why, when you are the originator of a photo stream, and you tell iCloud to remove the photo stream, it says that it does but it leaves remnants of it with the other people you have shared it with? It seems to me that iPhoto, iCloud, and the fact that Apple is not flushing memory when an app closes is the problem with my iMac, not the size of my iPhoto library, or my external hard drive, or the fact that 8Gb of memory is apparently no longer enough memory for decent response with Mavericks (which I thought was designed to help solve some of the memory issues that OS X has).
I need help and help is apparently nowhere to be found at Apple.
Is there anyone out there who can help me?

If you're using iPhoto 5 as you say then, yes, 24k photos is heading close to the Limit of 25k. iPhoto 6 is good for 250,000 images, iPhoto 11 is good for 1,000,000.
I'm going to guess that's a typo and that you have iPhoto 9.5.
I've simply never heard of "too many photos" causing the problem you describe. You don't need more memory. You don't need to break up the Library. "Flushing Memory" is a non-isssue. One of the big improvements in 10.9 is in memory management.
There are a couple of ways to break up a Library while preserving everything. It's dead easy with Aperture - export projects as Library - you can do it with iPhoto simply by duplicating the Library and deleting from the two libraries or use iPhoto Library Manager.
But, as I say, 24k is a small Library. My main library is more than twice the size of that.
Are Aperture and iPhoto using the same Library?
As a Test:
Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there?
Post back with the result.

How can I see what iCloud Photos is uploading right now?

I selected a large number of photos (and videos) across many different photo albums be uploaded by iPhoto (9.5.X) from my rMBP 15 (OS X 10.9.4) to several different streams (named by year 2003, 2004, 2005 ...). The number of photos would have been around 5000 and the videos would have been less than 50.
My problem is that the iCloud Photos component (the name of the component within the activity monitor) is perpetually uploading content but nothing is showing up within any of my devices subscribed to those streams - yet the network tab on activity monitor is showing 1-2 GB of data uploaded each day.
The first few streams contained most of the photos from the year (maybe 80%) but by the time it got to 2006 and 2007 it just shows 1 or 2 photos and nothing else.
I have a reasonable network connection 1Mb/s upstream and 20 Mb/s down and I have left the machine running 24x7 for many days at a time - all the time with activity monitor registering a large total network upload but nothing is showing within my streams on any of my devices including the rMBP that I sent the files from.
I have given up in my desire to upload the photos - I just want iPhoto to stop attempting to upload files as it is consuming all my upstream bandwidth and preventing me from using my internet connection - so much so that I have gone back to my old MBP.
I have looked within the console log application and can not find anything useful when filtering using the strings "iCloud" or "iPhoto".
Can anyone provide any suggestions as to how I can locate the files being attempted to be uploaded? Or how I can prevent them from being attempted to be uploaded?
As a last resort I am willing to purge files from my iPhoto library (by putting them on another storage system).

I have deleted all of the streams that I believed to be causing problems and it is still occurring.
I deleted all of the year based streams and several other older streams and it still did not help. It still attempted to upload 1GB of data last night.
I suspect that there may be a problem with photostream agent component. When I deleted the year based streams (which were all created from my rMBP) they failed to delete from any of my devices (iPhone, iPad) - which I believe is one of control points of iPhoto /iCloud.
To answer my original stated question I was able to track which files were originally being accessed iPhoto / photostream agent using this command
sudo dtrace -n 'syscall::open*:entry { printf("%s %s",execname,copyinstr(arg0)); }' | grep photo
which pointed me to a set of folders located here
/var/folders/n_/jvfrft450wz30sbn8sh6s9qm0000gn/T/com.apple.photostream-agent/ass et-Ntk5Aq
Is there someway that I can force the photostream agent to purge it's state or flush it's cache ...ie to force it to want to restart cleanly (ie forget about everything that it thinks that it needs to upload) without actually deleting every single photo that I have on my machine?

ICloud photos problem

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