Icloud restore, deleted account, stupid iphone

Hi,
Please can someone help me!!!!!
I cracked the screen on my iphone 5 and sent it in to be repaired. Before repairing it I made sure I had backed up on icloud. Then updated the software to whatever was the latest ios7. This is where it gets complicated...
First I rely on icloud and photo stream because my laptop was mistaken for a trampoline by my toddler so I don't have access to iTunes on desktop.
Half way through the update I was told by my phone to connect to iTunes, so I used my exes laptop to access iTunes. Still didn't work so I went through find my iphone and deleted everything from my phone.
Now my phone came back and wouldn't you know it all my photos and everything are lost in cyber Bermuda triangle. I have checked my exes laptop but only shows his last update and nothing to do with mine. Neither his iTunes or my phone has sync turned on by the way.
Now I tried to contact apple via telephone appointment and as I picked the phone up, that was in full working order, the earpiece wont work. I didn't realise it at the time but now I can only use speaker phone to hold a conversation. Have lost all my photos, videos and anything I wanted to keep. Can someone please help me as its not fun wondering who has my stuff and where it is.

Hi nicola1202,
Welcome to the Apple Support Communities!
If you performed a backup to iCloud before sending the iPhone in for repair, that backup should still be available to restore from. Please read over the following article and perform the steps to make sure the backup is there and then restore from it. You will need to be signed into the same Apple ID for iCloud under Settings > iCloud that initially made the backup to see the most recent backup.
iCloud: Restore your iOS device from iCloud
https://support.apple.com/kb/ph12521
Restore from an iCloud backup
On your iOS device, go to Settings > General > Software Update. If a newer version of iOS is available, follow the onscreen instructions to download and install it.You must update your device to the latest version of iOS to make sure you can restore from a recent backup of another device, such as a lost or broken device.
Make sure you have a recent backup to restore from.Go to Settings > iCloud > Storage & Backup, then look at the bottom of the screen for the message Last Backup, followed by the date of the latest backup.For information about backing up manually now, see Back up your iOS device to iCloud. If you don’t see a backup you expected to be there, see the Apple Support article iCloud: Troubleshooting restoring an iCloud backup.
Go to Settings > General > Reset, then tap “Erase all content and settings.”
In the Setup Assistant, proceed to “Set up your device,” tap Restore from a Backup, then sign in to iCloud.
Proceed to “Choose backup,” then choose from a list of available backups in iCloud.
Have a great day,
Joe

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