ICloud Restore Not Resuming

I'm restoring my iPhone 4S from my iCloud backup. Everything was fine until my camera roll stopped downloading. It's stuck at "Downloading 288 of 415" of my photos. Everything else has been restored and is working fine.
I was disconnected from my wifi for a little bit (which paused the restore), and now it won't resume, even though I'm back on Wifi. Any suggestions?

I fixed this issue after a lot of time and pain (see below)
Seems to have come up on various threads so it seems to be an issue and should be escalated by Apple. They were none the wiser at the genius bar apart from telling me the iCloud backup is probably corrupted and I should call Apple care (as if that is going to do anything)
https://discussions.apple.com/message/18829957#18829957
https://discussions.apple.com/message/17988389#17988389
https://discussions.apple.com/message/17887940#17887940
https://discussions.apple.com/message/18811914#18811914
https://discussions.apple.com/message/18688593#18688593
https://discussions.apple.com/message/19426061#19426061
https://discussions.apple.com/message/19203831#19203831
https://discussions.apple.com/message/18390030#18390030
I experienced the same problem with the iCloud restore not working properly. I had my iPhone 4 replaced as the home button was defective. When attempting to restore an 9.5GB iCloud backup from the day before it just would not work properly. Firstly, half my apps did not restore, they would begin to download showing the progress indicator then just disappear, leaving my home screen naked. No big deal as apps can be downloaded again.
However, what was a big deal for me was the 1,625 photos on my camera roll, including many of the first year of my kid's life. The camera roll would say downloading x of 1,625 photos, download a few of them, then simply stop downloading any new shots. When I would restart the phone it did not show any downloading message, it believed the restore was complete. I tried about ten different restore scenarios, listed below, all of which gave me varying results (some resulting in all my apps restoring) but all of which would only give me some of my photos back.
What was a comfort was that I once got about 700 of the shots back. So the photos were still in the cloud rather than gone and this indicated that it was the restore process or the iCloud backup on my phone that was the problem. These are the things I tried in sequence as I despairingly tried to get my photos back...
Things I tried that DID NOT work
1) Erase all settings and attempt to restore again from scratch (four times)
2) Tried the restore from a different WiFi network (once)
3) Tried the restore from one WiFi network then switched to another once the restore 'hung' (once)
4) Tried the restore from an Apple store WiFi network (once)
5) Tried the restore from a previous iCloud backup (twice)
6) Had Apple replace the iPhone 4 (once)
With all of these I got a varying amount of my photos and apps back before it stopped restoring. I was also making the mistake (I learnt afterwards) of opening and moving between apps during the download to check progress.
Thing I tried that DID work
1) Did not plug the phone into my MacBook, I used the wall charger only to prevent any iTunes sync activity
2) Erase all settings and data, restore from the iCloud backup and input passwords in all the pop up windows once it reboots.
2) Open photos app gallery to see photos downloading and show the progress message "downloading xx of x,xxx"
3) Left it on this photo screen and did not touch the phone at all for the entire restore. I did not close the photo galley/camera roll app once, open any other apps.
Finally this time round it work and all my photos and apps restored in full. I am going to go back to syncing with iTunes as I don't trust iCloud for restores. It seems that iCloud does not handle photo restores that well, especially if the gallery is large. In short: Wall charger only, restore from iCloud, open Photos app, don't touch. Really hope this works for you too if you've had the same issue.

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ICloud restore not working after change of apple id

Hello,
I had an apple account with [email protected] and everything including my icloud backup and itunes is tied to this account. i changed my apple id to [email protected] (not a new apple id) and now when i had to restore my phone, it first asked to log in into [email protected] which i could not log in since the all the passwords i tried is not working. so i skipped it and log in successfully using [email protected] and it restored all the settings and apps. Now my issue is, most of my pictures are not being restored and its been a week and it still hasn't downloaded even with wifi speeds over 25mbps.
any ideas?
Thanks
kev

Hmm, there are a few prelims that may be going on.
It's completely possible that your old backup may not contain all of your photos. It's also possible that you just don't have Photos turned on under Settings > iCloud. Same on your old device that you're restoring from.
You can always call Apple Support and they can lookup your old and new Apple ID, and see if there are photos backed up.

Help iCloud Restore Not Available

Hi Everyone, I'm hoping someone here can help me out of a tough spot...
My iPhone 4S has a cracked screen and is totally unusable. I can't slide to unlock it or enter my passcode because it's totally broke and non-responsive. This has happened whilst I'm away from home on a Christmas break, so no access to my normal machine. Some time ago I made an iCloud Backup, but this is currently switched off on my 4S.
Now, here's the bit I need help with.
Someone has given me an iPhone 4 to tide me over until I get home. They don't care about the content on it and they're happy for me to wipe it so I can get my contacts etc and use the phone.
I logged in to iCloud on the phone, but it says last backup "never" even though when I log into iCloud on a PC I can see all my contacts. The other puzzling thing is that when I go to "Manage Storage" in iCloud it says that my backup used 4.7GB and there is 317MB available.
I read somewhere that the only way to restore from an iCloud backup is to wipe the phone and then choose restore from iCloud. Is that correct, or should I just be able to choose my backup and restore? I'm confused why this phone is saying last backup: never????
Any help greatly appreciated.
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F

Just posting an update to say that I got this to work. In case anyone else has a similar issue, here's what I did...
a) Went into settings and chose to erase all content from the iPhone.
b) After freaking out in panic, I then went through the steps that followed and chose to restore from iCloud Backup.
c) I was relieved to see that my iCloud backup was there as an option and that the restore process is completed and all my contacts have come back and my apps are downloading. Phew!!!
Hope this helps someone else.
F

TS4036 iCloud restore not working on iPhone

My iPhone just resets to factory settings after about 10 seconds of restoring from iCloud, it's very frustrating why is this happening?!

http://support.apple.com/kb/HT1808

TS4036 iCloud restore problems

Got a replacement phone and iCloud keeps telling me it lost the Internet connection and won't back up. Is it a phone setting or defect? There is no problem with the wifi signal.

I fixed this issue after a lot of time and pain (see below)
Seems to have come up on various threads so it seems to be an issue and should be escalated by Apple. They were none the wiser at the genius bar apart from telling me the iCloud backup is probably corrupted and I should call Apple care (as if that is going to do anything)
https://discussions.apple.com/message/18829957#18829957
https://discussions.apple.com/message/17988389#17988389
https://discussions.apple.com/message/17887940#17887940
https://discussions.apple.com/message/18811914#18811914
https://discussions.apple.com/message/18688593#18688593
https://discussions.apple.com/message/19426061#19426061
https://discussions.apple.com/message/19203831#19203831
https://discussions.apple.com/message/18390030#18390030
I experienced the same problem with the iCloud restore not working properly. I had my iPhone 4 replaced as the home button was defective. When attempting to restore an 9.5GB iCloud backup from the day before it just would not work properly. Firstly, half my apps did not restore, they would begin to download showing the progress indicator then just disappear, leaving my home screen naked. No big deal as apps can be downloaded again.
However, what was a big deal for me was the 1,625 photos on my camera roll, including many of the first year of my kid's life. The camera roll would say downloading x of 1,625 photos, download a few of them, then simply stop downloading any new shots. When I would restart the phone it did not show any downloading message, it believed the restore was complete. I tried about ten different restore scenarios, listed below, all of which gave me varying results (some resulting in all my apps restoring) but all of which would only give me some of my photos back.
What was a comfort was that I once got about 700 of the shots back. So the photos were still in the cloud rather than gone and this indicated that it was the restore process or the iCloud backup on my phone that was the problem. These are the things I tried in sequence as I despairingly tried to get my photos back...
Things I tried that DID NOT work
1) Erase all settings and attempt to restore again from scratch (four times)
2) Tried the restore from a different WiFi network (once)
3) Tried the restore from one WiFi network then switched to another once the restore 'hung' (once)
4) Tried the restore from an Apple store WiFi network (once)
5) Tried the restore from a previous iCloud backup (twice)
6) Had Apple replace the iPhone 4 (once)
With all of these I got a varying amount of my photos and apps back before it stopped restoring. I was also making the mistake (I learnt afterwards) of opening and moving between apps during the download to check progress.
Thing I tried that DID work
1) Did not plug the phone into my MacBook, I used the wall charger only to prevent any iTunes sync activity
2) Erase all settings and data, restore from the iCloud backup and input passwords in all the pop up windows once it reboots.
2) Open photos app gallery to see photos downloading and show the progress message "downloading xx of x,xxx"
3) Left it on this photo screen and did not touch the phone at all for the entire restore. I did not close the photo galley/camera roll app once, open any other apps.
Finally this time round it work and all my photos and apps restored in full. I am going to go back to syncing with iTunes as I don't trust iCloud for restores. It seems that iCloud does not handle photo restores that well, especially if the gallery is large. In short: Wall charger only, restore from iCloud, open Photos app, don't touch. Really hope this works for you too if you've had the same issue.

HT4859 The restore from iCloud was not set up when my iPad was reset

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Hi ljyjry,
Thanks for visiting Apple Support Communities.
See these articles for some information and steps that can help:
iCloud: Restore your iOS device from iCloud
http://support.apple.com/kb/ph12521
iCloud: Troubleshooting restore issues with iCloud Backup
http://support.apple.com/kb/TS4036
Cheers,
Jeremy

I have multiple apple ids was backing up everything to iCloud from iPhone 5. I just bought iPhone 6 and perform a iCloud restore. I received a message that all files did not restore. How can I restore apps, files manually?

I have multiple apple ids was backing up everything to iCloud from iPhone 5. I just bought iPhone 6 and perform a iCloud restore. I received a message that all files did not restore. How can I restore apps, files manually?

Yes - I connected my phone to my computer / Itunes and went into the apps section, but from there I have no idea how to manage the push notifications. I even tryied going into itunes that is installed on my phone. I still cannot find anyplace to manage these popups. I have also gone into settings - notifiations - and tried turning all notifications for these apps all off but that didnt work either. Any guidance is MUCH appreciated - Im not sure where to go from here.

Not all photos in icloud restore

I have just restored my new iphone 5 to icloud but not all my photos have turned up. There are a few from a couple of years ago and some recent photos, but its still missing the ones inbetween. How can i get these if possible??
This restore has taken more than 12 hours and it still hasnt finished. Should it take this long??

If some of your camera roll photos turn up missing all you can do is start over and restore the backup again. You might try one of the solutions in this discussion, such as the one by ezjules: https://discussions.apple.com/message/19518589#19518589. Twelve hours sounds long but it all depends on your download speed, how busy the servers are and how large the backup is.

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A

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I understand that you are not seeing the contacts and calendars on a iPhone 4s. I would first take a look in Settings > iCloud and make sure that those options are turned on. Take a look at the article below for more troubleshooting options.
Get help using iCloud Contacts
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Regards,
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ICloud Restore Not Resuming

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