ICloud says it cannot connect me to the server
I have lost the phone numbers in my contacts on my iphone 4S. I figured that using iCloud from my PC I would be able to recover them. When I try to sign in to iCloud from my PC, I get a message saying that it cannot connect me to the server. I can tell that my iCloud password on my phone is not correct but when I correct it, it reverts back to the old one. I can't figure out how to save it,and its the only thing I can see that might be preventing me access. I downloaded the latest version of iOS to see if that would help and it didn't. Any ideas?
I'm getting the same thing. I JUST bought mine too...
I was immediately sold once I played with it at the Apple Store but they forget to warn you there's a lot of setting up.
I'm tempted to go to an Apple store and tell them, I just wanna walk into my local coffee shop and be able to use their free wifi... what are the steps I need to take?
With my laptop all I have to do is turn on the airport and then I'm on the internet... with the iPod Touch seems like you have to go through **** and back - I started doing research on troubleshooting with iPod Touch, even called a person at the Apple store and then I see all these posts of routers, IP addresses, DCHP, reset settings and it's REALLY REALLY confusing for someone who's not that computer savvy - I thought Apple was user friendly. I really hope it's not that hard.
If you find results, please let me know. I've gone cross eyed from reading too much about this somewhat simple yet extremely complicated device.
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My game centre keeps saying it cannot connect to game centres server. This is interfering with gaming as it it now trying to restart a game from the beginning that I have been playing for a year and a half
Hello NZCal,
I'd recommend taking a look through the following article, as it provides troubleshooting steps that can help get Game Center functioning again.
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Cheers,
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I've downloaded the app clash of clans and I want to purchase an item on the game but when I go to purchase it something pops up and says I cannot connect to iTunes Store. Having said that I have a valid credit card entered into my iCloud account.
toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Hi, I have upgraded my iphone 4s to ios7 and now when I am trying to login to app store, it says "Cannot Connect to iTunes Store". When I try clicking on the "Terms and Conditions" in iCloud, it first says "Cannot Connect" and then the following message: "Verification Failed: the certificate for this server is invalid. you might be connecting to server that is pretending to be setup.icloud.com, which could put your confidential information at risk". My wifi is working properly as I have accessed websites from safari. I reset my network settings too and even reset my password. But none of these get my iphone working.
I'm having the same problem with the iTunes Store...it much be down :(
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I cannot join icloud as it says it cannot connect to server. help
I need to accpect the terms and conditions to be able to connect to icloud buy it wont let me do this and says it cannot connect to server although i have tried both when connected to wifi and 3 G neither works. I urgently need to back up my things. Help
Restore it as new. Why wouldn't you do that when purchasing a used device from another individual?
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have a iphone 4. i have downloaded the latest version of itunes to update the ios. I am having problems with the back up and sync and also the update. the update error message is coming up saying it cannot connect to the iphone update server. I am useing a windows 7 32 bit laptop. I have also reset my phone to factory settings. Would taking it to one of the stores and they would do it for me??
any help will be great thank youAll I can tell you is that I am having the exact same problem with an iPod Touch and that I was running iTunes 9.2.1.5 at the time it happened. Upgraded to 10.0.0.68 hoping that it might help, but no joy.
I don't want to do a restore just now since the Touch seems to be working fine. Restore will have to wait until I have plenty of free time in case something goes wrong. -
Hi, I recently updated to iOS 8.0 on my Ipad mini however when i try to agree to the new terms and conditions i get an error message saying either 'Cannot connect to server' or 'Your session has timed out please try again' what can be done to resolve this problem? Also i cannot download anything from the App store as a result of this.
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my ipad is disabled permantly and i dont want to loose my pictures i keep going through the 5 steps and each time it says "itunes cannot connect to ipad because it is locked with a passcode" WHAT DO I DO PLEASE HELP ME. thank you. sorry about spelling.
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. If you did not do step 4 properly, start all over again. -
I changed my server at the end of May & all worked well until the past week end since when I am getting a message saying that I cannot get email because the server will not connect - although it does. It also claims that it was last backed up on Friday last despite having had several emails since Friday. What has happened & can I get email back to normal?
Hello Stern snapper
If you are having issues with receiving email on your iPad, then check out the article below to troubleshoot the issue. You may just need to remove the email account and add it back in.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Regards,
-Norm G. -
I'm a new iPad owner. When I've rented a movie, I can't work out how to play it back without a wifi connection. I get a message which says you cannot connect to the iTunes store without an Internet connection. This happens whether I've rented or purchased a film. We're going on a flight soon and would ideally like to watch one on the plane. Can someone please provide some step by step instructions. Thanks.
Rented or purchased video are watched through the videos app after you have downloaded them, iTunes on iOS devices is for buying media only.
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i just updated my iphone to iOS 5.1.1, and shortly after it finished installing and i try to use my itunes it says it cannot connect to the store? what shall i do?
There are a number of threads from other people reporting the same iTunes connection issue - it looks like there might be a problem at Apple's end
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EI everytime I try to buy a pack off of games of war an error appears saying it cannot connect to iTunes stite! Please I need help
Hey there julyduque,
Welcome to Apple Support Communities.
The article linked below provides troubleshooting tips that can help you resolve the issue connecting to the iTunes Store on your iPhone 5s when trying to make in-app purchases.
Can't connect to the iTunes Store - Apple Support
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
If that doesn't resolve the issue, try updating your payment information as suggested in this article:
If you don’t see your in-app purchases - Apple Support
Get more help
If you can't make an in-app purchase, try updating your payment information.
Ciao,
-Jason -
iTunes tells me there is an iOS update (5.1) but it never gets any further than trying to connect to the iPad server. I've tried updating directly from my iPad and it too times out saying it cannot connect to any server. My regular Apple updates work fine.
I haven't updated yet. Apple's download servers have been too busy. Did you know you can update via wifi instead of connection to your computer?
Here's a description of the update. Not a lot of changes for iPad 1/2.
iOS 5.1 Software Update
http://support.apple.com/kb/DL1504
You can wait a while & update at your convenience.
Cheers, Tom -
My ipad has the Internet connected nut when I try to update apps a message pops up to say it cannot connect to,iTunes store.
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
When I try and distribute form, it says it cannot connect to server, even though I'm online, sign in etc. How can I get it to connect?? I need to know, urgently to get a proposal in before the deadline.
Try downloading the Find My Friends app and signing in with your iCloud ID to accept the terms and conditions there. If that doesn't work, go to Settings>iCloud, tap Delete Account, then sign back in.
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