ICloud Space Issue, Cannot Backup

iCloud claim there is insuficient space and cannot back up my phone. I currently have only 1 back up from my iPad on there with 445MB, but somehow iCloud says there is only 662MB available from the total 5GB of free space.

Your space is spent on mail and documents. If you are running out of space, you can buy more or delete stuff. There is a bar in system preferences that lets you know how much space you have used up.
It is inside the red box in the screen shot below.
The green bar represents storage that you have used (I have hardly used any) and if you click on manage, then you can buy more storage.

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ICloud space issues

I just received an email saying that my iCloud space is full and i can't receive more email until I get more allotment. But i have purchases +50 GB and my account shows that 52 is still available. What is going on?

The problem could be that you don't have enough storage on the device itself, not on iCloud. Go to Settings>General>Usage to see how much "Storage" you have available on the device. Farther down the list is the available storage on iCloud as well.

ICloud Mail issues: "Cannot Load Mail" and "Cannot Get Mail"

I'm currently experiencing issues when trying to access iCloud Mail which is visible in two places:
- on a iOS device (iPad and iPhone): when opening Mail.app and trying to check my iCloud Inbox:
      "Cannot Get Mail" "The user name or password for 'iCloud' is incorrect."
   - on http://www.icloud.com: when clicking the Mail icon:
     "Cannot Load Mail" "Help Apple improve iCloud by reporting this problem." [Reload] [Report to Apple] [Close Mail]
Oddly enough synching Contacts and Calendar items works fine on the iOS device (so username and password are obviously correct), and logging onto http://www.icloud.com using these credentials with use of all other application icons (Contacts, Calendar, Find my iPhone) seems to work also.
I created a "free" me.com account to enable "Find my iPhone" when iOS 4 was released (which doesn't include mail), and already had a Apple ID. Presumably these got merged now, maybe contributing to the issue?
iCloud is only available to me through the web or my iOS devices, I currently don't have Lion installed.
Suggestions?

I am in the exact same boat:
I was a MobileMe subsciber who migrated to iCloud
MobileMe ID was [email protected]; Apple ID [email protected]
All iCloud services work as intended EXCEPT mail
I can access iCloud Mail by:
Mail.app in Lion
When I access my iCloud mail on my iOS devices, I get "The user name or password for 'iCloud' is incorrect." I know for a fact the password is correct, and all other services work.
When I access iCloud online, again all services EXCEPT mail work. Here, I get the "Cannot Load Mail." message
Has anyone resolved this; or is this an Apple issue? This is driving me crazy.

HT4859 I have the error message "Not enough storage. Cannot backup, not enough backup space in ICloud . . . ", but now the "close" and "settings" buttons don't respond and I cant get the IPad to open so I can go change settings. What do I do?

I have the error message "Not enough storage. Cannot backup, not enough backup space in ICloud . . . ", but now the "close" and "settings" buttons don't respond and I cant get the IPad to open so I can go change settings. What do I do?

For a "hard" restart of your iPad just press the home and power button at the same time and hold it for at least 10-15 sec. until it restarts.

How does iCloud Photo Library backup photos & save iCloud space

I was reading about how to free up some space on my iCloud account (5GB).
Since the Camera Roll is the only thing that is backed up to iCloud, I would periodically import all my photos to iPhoto and delete them from my device. This would make the Camera Roll pictures move over to my other albums which are NOT backed up to iCloud. Now I ran into some apple documentation which explains what exactly gets backed up on an iOS device and its reads like this:
Photos and videos on your iOS devices, unless you turn on iCloud Photo Library beta on your iOS 8.1 device. If you turn on iCloud Photo Library beta, your photos and videos are already stored in iCloud, so they aren’t included in your iCloud Backup.
So basically if I turn on this iCloud Photo Library on my iOS device, it won't back up any photos to iCloud, because they are already stored in iCloud? What does that mean? Is this going to free up some iCloud space if I turn it on on my device? If so, how exactly does it work that will save me space?
Thanks

santiagofrommiami wrote:
And of those 4.3GB of backup, my Photo Library is 1.4GB.
So my question is, how do I prevent my Photo Library from being backed up to the cloud, since I already have a backup of it everytime I connect to iPhoto and it copies all those photos to my mac?
I don't know, sorry. It's supposed to work alongside Photos & iCloud, so that photos are stored only once. When it doesn't work you have a couple of options as I see it –
Delete the old backups on iCloud to hopefully start over (I don't like deleting the only backup of anything).
Forget about iCloud backups & use iTunes to backup instead, it might not be suitable if you have no computer etc.
Buy more storage for iCloud.
I don't use iCloud backup, it bemuses me with issues like this, there is no easy way to resolve when it fails.
And one more question while we are at it...can I erase iphoto from my computer now that I have the new Photos app?
That is up to you. If you are happy you do not need it & have a backup of it go ahead & remove it. You can re-download it from the app store if it is already in your Mac App store account.

Hi there, I pay for extra iCloud space online. However I cannot seem to find any of my photos or account? As my iPod/iPhone only hold 1000 pictures, where are the previous pictures? And how can I access them?

Hi there, I pay for extra iCloud space online. However I cannot seem to find any of my photos or account? As my iPod/iPhone only hold 1000 pictures, where are the previous pictures? And how can I access them?

You cannot use iCloud Storage to suppliment your iPad. They are mainly used to backup iPad.
Free up space on iPad
Settings>General>Usage>Storage>Delete what is not needed to free up space on iPad.

I can no longer back up my iphone to my computer on selecting 'sync'. I can back up to iCloud but I get an error message telling me I cannot backup to my Mac. Can any one help? It's driving me crazy!

I can no longer back up my iphone to my computer on selecting 'sync'. I can back up to iCloud but I get an error message telling me I cannot backup to my Mac. Can any one help? It's driving me crazy!

Hello joelfromn. charleston,
It seems you are unable to activate iMessage on a device with no carrier service. The following article provides information regarding activation issues:
If you get an error when trying to activate iMessage or FaceTime - Apple Support
Check your device settings
Make sure that you’re connected to a cellular data or Wi-Fi network. If you're using an iPhone, you'll need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.
Go to Settings > General > Date & Time and make sure that your time zone is set up correctly.
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D

Why are the backups to iCloud much smaller than those to my PC? I subscribed to extra iCloud space expecting for the backups to be the same size. Now I have more unused iCloud space I don't need, can I get a refund?

Backups to my PC were almost 30 G bytes each time, backup to the Icloud is only 1.4 G bytes. Expecting the backups to be about the same size I subscribed to extra Icloud space. Can I stop my Icloud pace subscription amd get a refund? I have all this extra space and have no use for it. It does not appear there is a way to use this space for other storage purposes.

You can't merge iCloud backups. You could create a current backup of your phone, then restore the backup of your old phone to it and save any data you want to keep, the restore it again to the current backup. Some of your old recovered data could then be synced back to your new phone (such as photos), but other data cannot (such as text message conversations). You may not want to save any of your old data but restoring the backup would be the only way to see what's there.

How do i see what photos are stored in my icloud. I cannot do this without installing 8.0 or above which i cannot do as i do not have enough space on my iphone. I do not want to delete the pics to make enough room to install 8.0 without checking

how do i see what photos are stored in my icloud. I cannot do this without installing 8.0 or above which i cannot do as i do not have enough space on my iphone. I do not want to delete the pics to make enough room to install 8.0 without checking first that the pics are saved. Thanks

Good day AMELIASARAH,
One resolution to your issue would be to update your iPhone using iTunes on your computer rather than over the air. This requires much less space on the iPhone as most of the work is done by the computer. See this article for how to do it -
If you need more space for an iOS update - Apple Support
Thanks for using Apple Support Communities.
Safe computing,
Brett L

HT4759 Please I need a help I cannot backup my ipad and can not get into the icloud storage. What would I do to get into my ipad? please I need your help

Please I need a help. I cannot backup my ipad and can not get into the iclous storage to delet them, because its read icloud storage is full. Please do you have a knowledge of how I can get rid of the message and get into the ipad?

Welcome to the Apple Community.
You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it.

My iPhone 5S is using 2.5GBs of storage for the camera roll. I deleted all but 190 photos and this did not change. My other devices cannot backup to iCloud due to the volume on my iPhone. Any ideas?

My iPhone 5S is using 2.5GBs of storage for the camera roll. I deleted all but 190 photos and this did not change. My other devices cannot backup to iCloud due to the volume on my iPhone. Any ideas?

Try turning off the Camera Roll option in Settings>iCloud>Backup & Storage>Manage Storage>Your device. Then turn it back on again.
Cheers,
GB

Cannot backup to iCloud

Hello,
I cannot backup via WIFI (phone is locked, connected to WIFI & plugged in) to iCloud even when there is 4.8GB storage available. Plus I only asked to back up Contacts & Calendars.
Thanks for any help available.

I have the same problem and can't seem to find a solution anywhere in the support forums or online.
Last backup says, "Never" but 7gig of my 15g of storage is used up. Every time I try to manually start backup to iCloud, the progress bar never moves and I only get "estimating time remaining."
The phone appears to not be backing up automatically at all when my phone is plugged in, locked and on my wifi network.
Apple appears to be unaware or unconcerned with this problem. I'm concerned though. It looks like I'll have to drive an hour to a store to get any help with this problem. Is it seriously cheaper to have a live body in a store used up rather than online interactive support?
Any help with this backup problem would be appreciated.

If i back up to iCloud, I cannot backup to iTunes?

I backed up to iCLou

deirdre99 wrote:
Thanks, Chris. Do you know why?
Do I know why what? Why you can backup to both iCloud and computer?
Backup to iCloud then plug into computer, select device, right click - Backup.
how can I restore a previous version of iOS (verizon 6.1.4) after installing ios7?
You cannot.

I have previously backed my iphone5 thru iTunes, now I cannot backup thru iCloud?

I have previously backed my iphone5 thru iTunes, now I cannot backup thru iCloud?

connect your phone to itunes on your computer select the phone from the left and then select the summary tab. Go down to to automatically backup and select either icloud or itunes

Cannot backup iPhone 4S to iTunes due to an error

I continue to get an error message without a specific error code when trying to sync and update my iPhone 4S (5.1) to iTunes (10.6.1). This started after an Apple Techincian had me restore the iPhone because I was having WiFi issues, which continued even after the fact. This is a replacement iPhone 4S. My original 4S had battery issues and had to be replaced. Unbeknownst to me, Apple replaces with refurbished iPhones, a practice I do not agree with. I experienced the WiFi dropping from the get-go with the replacement/refurbished iPhone 4S, but hung in there hoping it was just a fluke. It appears this iPhone 4S will need to be replaced.
Back to the issue at hand. I have removed all backups from iTunes. Of course now I have no backups stored on iTunes or iCloud.I have run Disk Utilities to repair permissions. I have reset the iPhone. I tried to restore it, but it will not restore since it cannot backup current data. I have made sure all OS software is updated. I have made sure permissions are unlocked in Backup folder on my HD.
Any other ideas out there would be greatly appreciated.

i can only say about your wi-fi issues. have you tried settings-general-scroll down-reset-reset network settings.
you could also try pressing the wi-fi reset button on your router.

ICloud Space Issue, Cannot Backup

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