Icloud status says my tv purchased tv shows are "ineligible"

How can I make my tv shows appaer as "purchased" in the icloud status column?

If you are asking why TV shows can't be added to iTunes Match, it's because iTunes Match is only for music and music videos.

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My purchased TV shows are on Apple TV, but my purchased Movies and Music is not, what gives?

My purchased TV shows are visible on Apple TV, but my purchased Movies and Music are not, what gives?
From Apple TV menu, I used to click on "Computer" and choose my laptop and I could watch TV, Movies, Photos, Music, whatever....
but now the "Computer" button incorrectly tells me that Home Sharing is turned off (which it isn't) and I can't find my purchased movies anywhere. Plus, it appears that I can't listen to music without iTunes Match which costs $25 a year... any advice out there?

I don't believe Apple is currently listing purchased movie content, like they do with TV episodes because of licensing restrictions. Big Movies views that as a streaming service, and not purchased content, so it is licensed differently.
As to your Home Sharing, there has been no change there. You can still Home Share your videos, photos, music from your computer that has Home Sharing turned on. Keep in mind iTunes needs to be running on that computer at the same time.
Also, one in awhile my computer is on, but it does not show under Home Sharing on Apple TV. When this happens, I do a hard boot (unplug from power and plug back in) of the Apple TV, and also restart my computer. Something happens once in awhile that it loses that connection. I haven't troubleshooted more than just doing a reboot. Obviously there is a root cause, but it doesn't happen to me enough to worry about tracking it down.

My purchased TV shows are not listed in my iTunes library....yikes!

I recently purchased season two of Flipping Out and only two episodes are listed in the tv show library. I found the rest of the other episodes in the purchased tab, but they don't show in the library.
I went into my music folder and opened the itune folder to double check that the tv show had the items in the correct folder. All of the episodes of the show are listed there: music>itunes>TV shows>flippingout>all episodes.
I really want to be able to see the all the episodes under the Flipping Out Season 2, not just two episodes (which happen to be 4 & 5), without having to spend time searching.
I did search iTunes help and the discussion forum but I didn't find anything applicable.
THANKS FOR YOUR HELP!!!

Did you sync them to your iphone?

My purchased television shows are not in my itunes library

Hello,
I hope someone can assist me with my dilemma. I searched these listings for my issue and the only similar response was about checking preferences and settings and television shows is checked.
I purchased 2 seasons of a cartoon for my kids and the 1st season is listed in my Itunes library under television shows but the 2nd season (downloaded after the first) only appears under "purchased from Ipad" and not television shows. One of the issues is that I cannot access through media sharing and apple tv this 2nd season and I am trying to find out how to get these Itunes purchased shows into my itunes library. Any help is greatly appreciated. Thank you

Did you sync them to your iphone?

ICloud status mail

Having iCloud mail problems today. How do I find out if there is a problem with mail in icloud, and what time it is expected to be resolved ?
(thanks for patience...new to icloud and not sure where to look for this sort of service status info)
Regards,
kim

icloud mail stil not working. Not from Mail, nor from access via icloud.com. Very frustrating. in OS X Mail it keeps wating the password over and over again, saying icloud rejected it. But I actually can log in with that passwrod to icloud. Just when I try to then connect to the mail file in icloud, it puts an error message on the screen, offering to allow it to be reported to Apple (which I have selected to tod, several times).
The icloud status says it is all working fine. But I don't believe this to be so. previous icloud down posts from other users suggest this password rejected problem occurs when icloud email is down. Pity status cannot be a bit closer to accurate.
I see that recent status says some users experienced problems if not on Lion or current versions of Safari. I am on Lion and also using 5.15 Safari. so I think it should not be a conflict about this.
How do we learn when this is working again ? Is anything being done to fix the problems ? I see other users having problems as well (from other posts).
Regards,
Kim

My iPad2 does not see the 'purchased' TV shows that I have bought on my Apple TV - what am I doing wrong?

So,
I have purchased a series of Top Gear on my Apple TV and want to watch it on my iPad. Since it is all 'in the cloud' I thought that this would be possible. I have read that you can go on the 'purchased' tab on the video app but that only have a film that I bought on itunes some time ago.
Is it possible to watch the TV shows on my ipad? If so....please help!! Thanks

Hi,
Couple of things:
1. There is no "purchased' tab in the Video app - it's in the iTunes App. Once in the iTunes app / Purchased tab select the TV Series view (top left). You should then see your purchases.
2. Not sure where you are in the world but I believe previously purchased TV Shows are only avaible for re-download in the USA, Canada, UK & Australia http://support.apple.com/kb/HT5085

ICloud Status is blank?

I have a few tracks that are blank in iCloud Status, neither Matched nor Uploaded. They are good playing in iTunes. I tried to delete and add them in iTunes and updated iTunes Match without success. Thanks for help.

I am having this same problem for the last couple of days. I added a couple of hundred tracts a few days ago.
I have two that play fine and are >128 kbps. I've tried deleting them and re-adding them to iTunes, Update iTunes Match, delete al the old caches, and reboot, and waiting a couple of days, but their status is still blank.
Also I have a half dozen tracts that where added at the same time that keeping returning error. Same situation as the blank ones. When I try to add them manually I get "This item was not added to iCloud because an error occurred."
Any help would be apprecaied. Thanks!

ICloud Status shows purchases as Matched?

Of my 5200 purchases most are classed as Matched under iCloud Status. Any way to reset and have them as Purchases again? It screws up Complete my Album.... And maybe other things as well....

The iTunes Store can correctly show you what has been purchased.
Ensure you have a secure backup.
Delete Song files from library and iCloud.
Download again from iTunes Store purchased set.
Sign-out of iTunes Store. Restart iTunes, Sign in to Store, start iTunes Match, allow process to complete.
It should now correctly show purchased Songs.

I have my iphone activated and working since 3days, i purchased it from ebay with 1year warranty, when i check the serial number from Apple store at Bangalore Forum mall, they say that it does not show anything and 'OUT OF WARRANTY'.

I have my iphone4 activated and working since 3days, i purchased it from ebay with 1year warranty, when i check the serial number from Apple store at Bangalore Forum mall, they say that it does not show anything and 'OUT OF WARRANTY'.
Now i have a problem in it, all icons just shake and system hangs, needs restarting.

You need to go back to the person you bought it from. Sounds like they may have sold you phone that is not as described.
Did you check the warranty status before purchasing it?

Why does Match list the iCloud status of iTunes purchased songs as "Exceeded Limit"?

Why does Match list the iCloud status of iTunes purchased songs as "Exceeded Limit"?

because you have loaded over 25,000 songs to the icloud library. to find out exactly what is in icloud from itunes match follow these directions to create a blank itunes library and load only the itunes match songs from icloud.
1. You will need to know the location of your iTunes library for later, the default is under music under your username. If its not there find it and remember where it is for later.
2. Then you have to exit iTunes and create a new empty library. To do this hold the option key when you open iTunes. Choose create Library on the pop up dialogue. Create the library anywhere on your system, you can delete the entire library once you have completed your iCloud changes.
3. When the library opens in iTunes it will be empty. Click on iTunes Match and click the start button. after it finishes all of the songs on your iCloud match account will be listed under music.
if you want to delete some or all songs from icloud so you can re-sync itunes match to show the songs in your current library fowwow this.
4. you can select up to 1000 at a time and delete them.
5. when you have deleted what you want, close iTunes and open again holding the option key and navigate to your original library, usually in the music folder under your username. You should be all set and can click iTunes match again and your account will be populated with the ones in your current library.
6. You can navigate to the temp library you created in finder and delete it as it is no longer needed.

HT1848 I purchased alert tones in itunes and updated my itunes. Now my alert tones do not show up, although if I were to go re-purchased those items, it says I already purchased them. Where do I find those tones and how do I get them back into my phone?

I purchased many alert tones in itunes and then updated my itunes. Now my alert tones do not show up, although if I were to go re-purchase those items, itunes says I already purchased them. Where do I find those tones and how do I get them back into my phone without having to repurchase???? This is so frustrating! Please Help!

1. iTunes won't offer cloud downloads for songs that it "thinks" are in your library, even if it "knows" the files are missing. If you've exhaustively searched for the missing files and there is no prospect of repair by restoring to them to their original locations, or connecting to new ones, then delete that tracks that display both the missing exclamation mark and are of media kind Purchased/Protected AAC audio file. Don't hide from iTunes in the cloud when asked, close iTunes, then reopen. You can download from the cloud links or iTunes Store > Quicklinks > Purchased > Music > Not on this computer > All songs > Download all.
2. Why? Not sure, perhaps 3rd party tools or accidental key presses combined with previously hidden warning messages when trying to organize the library. There is a hint that using the feature to downsample media as it is synced to a device may also be involved, though I've not replicated it. Whatever the reason a backup would protect your media.
tt2

HT201272 So I preorered an album from iTunes and now it won't download into my libraray. It says that I purchased it on iTunes, but it won't even show up in the "Purchsed" library in my account. Does anyone know what I am supposed to do to downlaod it?

So I preorered an album from iTunes and now it won't download into my libraray. It says that I purchased it on iTunes, but it won't even show up in the "Purchsed" library in my account. Does anyone know what I am supposed to do to downlaod it?

If you can't enter the passcode then you have to place the iPod in recovery mode and then restore the iPod via iTunes. For ecovery mode see:
iPhone and iPod touch: Unable to update or restore
Note that this requires using the sleep/wake button. If you are not successful then there is nothing else that I know you can do.

Why when i want to log in on icloud on my pc he say you can't sign in because of a server error icloud status!!!! any answer please

i can't log in on icloud on my pc he say : you can't sign in because of a server error and he put icloud status link ? any help please ?

I have seen that problem caused by being behind a company firewall

HT4539 Why I can download from iCloud on 1 iPod but not the other. It says downloaded but doesn't show up in music...

I can download from iCloud to one iPod but not the other. It says downloaded but doesn't show up in music...

I'm not sure what you mean by the "music library" - are you looking in the Music app? Or the iTunes app (which is not the one to be looking in)?

When I try backing up to icloud it says that I have gone over the free 5gb. It shows that I have 4.6 gb of pictures in my camera roll when I barely have over 200 pictures! Any similiar problems or possible solutions?

When I try backing up to icloud it says that I have gone over the free 5gb. It shows that I have 4.6 gb of pictures in my camera roll when I barely have over 200 pictures! Any similiar problems or possible solutions?

You're welcome. Given the number of people who seem to have problems restoring photos from their backup I wouldn't trust the iCloud backup for my photos anyway. I always import them to my computer at least weekly. That way I know I have them.
You might want to check out the app PhotoSync. It makes this pretty easy as it transfers them to your computer wirelessly and keeps track of which ones have already been transferred.

Icloud status says my tv purchased tv shows are "ineligible"

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