ICloud Storage confusion
I bought 25gb of iCloud storage and at the moment according to Sys Prefs on
my Mac and Settings on my iPhone I have used 8.6gb of the 25gb storage.
Mail accounts for 4.8gb but I am getting a standard mail out from Apple
saying I can no longer get or send iCloud mail until I free up some space by
deleting emails?
Any thoughts on why?
I recall in the old days that you could assign storage parameters to different
things like Mail or Documents etc but no longer.
I presumed that with extra storage that iCloud just assigns it as needed?
is Mail getting confused with its basic free allowance of 5gb?
Thanks in advance
John
Try this: go to the System/iCloud preference pane and log out of iCloud. Reboot, go back to the preference pane and log back in. You can also check the Mail settings in the preference pane by clicking on the Manage button:
OT
Similar Messages
-
My free upgrade from my Mobileme subscription expires at the end of this month. I am currently using more than the free storage. I have an iPhone, an iPad, an iMac and a MacBook. Is the iCloud storage I am currently using spread across all of them or is it discrete to each device? If I just upgrade to my current plan on one device will that solve all my problems on all devices?
Assuming you are signed into the same Apple ID on each device, your storage is utilized by all of your devices. If you upgrade your storage, it will be available to all of your devices.
-
HT4847 can you share icloud storage space with a family member?
I used to have MobileMe family, and my wife and I are now both receiving alerts that we are running out of icloud space. Can you buy a shared icloud plan?
ThanksIf you are both using the same Apple ID, then you can share the iCloud storage that you have. However sharing an Apple ID for iCloud is not really recommended, it results in confusion over contacts, calendar, notes etc etc.
-
My icloud has confused me for months!!! PLEASE HELP !!!
Hiya, for months my phone has been saying i have no memory in my icloud so my phone cannot be backed up.
So i went online to try and delete apps and photos from my cloud and i discovered the only things it backs up are contacts, reminders, notes etc.
which is fine, but i have hardly any of either of those!
Plus, whenever i download an app which i have had previously, it shows an icon showing its coming from my icloud! im worried about my phone not being backed up incase its stolen and i lose my photos... But should i not worry anymore?
ICLOUD IS SO CONFUSING!!!!iCloud is mostly a sync tool.
You access most of those things (with the exception od Photo Stream) from a computer by going to iCloud.com.
Outside of an iOS device, Photo Stream can be accessed on Mac running OS X 10.7.5 or later and via iCloud Control Panel on PCs running Windows Vista or later.
Windows Vista: iCloud Control Panel 2.1.3 for Windows Vista
Windows 7 or later: iCloud Control Panel 3.1 for Windows
iCloud backups are not accessible via iCloud.
Here’s what iCloud backs up:
Purchased history for music, movies, TV shows, apps, and booksYour iCloud backup includes information about the content you have purchased, but not the purchased content itself. When you restore from an iCloud backup, your purchased content is automatically downloaded from the iTunes Store, App Store, or iBooks Store. Automatic downloading is based on iTunes in the Cloud availability by country, and previous purchases may be unavailable if they have been refunded or are no longer available in the store.
Photos and videos in your Camera Roll
Device settings
App data
Home screen and app organization
iMessage, text (SMS), and MMS messages
Ringtones
Visual Voicemail
Your iOS device backup only includes data and settings stored on your device. It doesn't include data already stored in iCloud, for example contacts, calendars, bookmarks, mail messages, notes, shared photo streams, My Photo Stream, and documents you save in iCloud using iOS apps and Mac apps
They do not include the items already on iCloud.com or media (music, videos, etc...)
The only access you have to iCloud backup is to restore an iOS device and then it is all or nothing. You can not pick and choose items to restore from an iCloud backup.
You can manage your iCloud backup from your iOS device here:
Settings > iCloud > Storage & Backup > Manage Storage > Select your device
From here you can pick & choose which items wiull be included in the next backup.
You can backup manually here:
Settings > iCloud > Storage & Backup > Back Up Now
iCloud Backup will run automatically if all 3 conditions are met:
It is connected to Wi-Fi
It is connected to a power source
The screen is locked -
I purchased an additional 10 Gigs of iCloud storage in 2012 for my iPhone 4S and iPad (3rd Gen Wi-Fi) for $20 per year through my iPhone carrier AT&T using IOS 4.3 which has been kept updated to IOS 6.13. In 2012 I purchased an iPad 3rd Generation with Wi-Fi only and at the end of my one year 10 gig upgrade I noticed that I had not used any of the additional 10 gigs and was not going to renew the additional storage. However, I decided to move all of my MP3 music library and copy my remaining CD collection of music (a couple hundred CD's) to my Windows Computer Hard Drive so that I could keep them safe.
As I started purchasing new Albums from iTunes I decided to allow iTunes to store all my music in case my Hard Drive crashed. I did not purchase iTunes Match but all of my collections appear to be stored on iTunes as the storage cloud appears on my Apple devices which use the same Apple ID. A week ago I purchased another iPad (4th Generation Wi-Fi only) so my wife and I could use them at the same time. I kept everything under the same Apple ID because I use a lot of music creation apps like AmpliTube, Drum machines, Guitar Pro etc for creating music as well as Photo Apps for my Photography hobby and I wanted access to the apps regardless of which device was handy (including connecting the 2 iPads together for music looping and more).
I still don't see any of the additional Ten gigs used as less than 500 Meg's are backed up into memory from each of the three devices.
QUESTION: What is the advantage of an iTunes Match subscription if my library of some 10K songs are already stored on iTunes and I have not yet exceeded the initial 5 gigs of free iCloud storage? I keep my library in MP3 format for convenience and convert my music library to between 192 and 320 Kbps. Given the choice should I cancel the additional iCloud storage and subscribe to iTunes Match. Is iTunes Match a replacement for purchasing additional iCloud Storage?
Confused as to which service I need?Only 5gb free iCloud storage is available for one apple ID.
As you said, 2 + 2.4 doesn't add up to 5gb
These are all the things that gets saved on iCloud
Photos and videos
iOS backup
Documents (from Pages, numbers, keynote, documents from other apps)
Also email from @iCloud.com account
if you go to [Settings > iCloud > Storage > Manage Storage], you can see this.
This should show you what is taking up your iCloud storage. -
How can I cancel my iCloud Storage plan?
When I upgraded my iPhone 4 to iOS 5 and it turned into a "brick" I was forced to use iCloud to backup and restore and it kept complaining that I had 5.9 gb which is over the 5.0Gb free storage provided, so I purchased an upgrade - in a dazed and confused state as my iPhone was a "brick" I must have done this twice to recover my iPhone.
Result is that I now have an additional 20Gb Storage Plan.
Nice email saying that I can cancel it within 15 days, but not where or how to do this. I spoke to Apple iPhone support who said its another division, try iTunes support website and I should be able to email and cancel - but not seen any email address.
Tried iCloud Express Lane but they want £20 for an incident ticket which is about what I paid for the 20gb Storage Plan!
Problem overall is that I use an iMac (PPC not Intel) on Mac OS 10.5.8 and although I have upgraded to iTunes 10.5, I am finding that WiFi sync or iCloud do not work unless you are on Mac OS 10.6 (needs Intel) or greater.
So I want to cancel my iCloud storage plan. Please can someone help me.Taken directly from http://help.apple.com/icloud/index.html#mmd602084a
Do any of the following:
On your iOS device’s Home screen:
Tap Settings > iCloud > Storage & Backup > Buy More Storage.
Tap Downgrade Options, then tap to put a checkmark beside your current plan.
To confirm you want to set up iCloud to renew your current storage plan when the next payment is due, tap Confirm.
On your Mac:
Choose Apple Menu > System Preferences, then click iCloud.
Click Manage, then click Buy More Storage.
Click Downgrade Options, and enter your Apple ID password.
Click to select your current plan (so that a checkmark appears), and then click Done.
On your Windows computer:
Choose Start Menu > Control Panel > “Network and Internet,” then click iCloud.
Click Manage, then click Buy More Storage.
Click Downgrade Options, and enter your Apple ID password.
Click to select your current plan (so that a checkmark appears), and then click Done. -
Can I creat an new iCloud account and make it the primary one for my backups and buy extra iCloud storage for it? Thank you
Hey Hindfromlondon,
Welcome to Apple Support Communities. Since you are posting here, I take it you already have an Apple ID.
You can setup that Apple ID to work with iCloud. See:
Set up your Apple ID for iCloud and iTunes - Apple Support
And you usually want to stick with one Apple ID as having multiples can cause confusion (especially with purchases).
Frequently asked questions about Apple ID - Apple Support
What is an Apple ID?
An Apple ID is a user name you use for everything you do with Apple. Creating an account for an Apple service, such as the iTunes Store or the App Store, creates an Apple ID. Apple ID allows you to access other Apple services. You don't have to create a new account for each service—just use your Apple ID.
For a complete list of all of the places you can use an Apple ID, see Where do I use an Apple ID.
and further down:
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
If you are wondering how using multiple Apple IDs relate to iCloud, see Apple IDs and iCloud.
Regarding iCloud storage check out
iCloud storage upgrades and downgrades - Apple Support
I encourage you to read all about it as there's lots of information out there.
Take care,
Nubz -
I have the iCloud storage and use it, and pay the 20$ a year for it but I can't figure out how to back up my music an photos onto iCloud so that I can free up some space. And when I can do this how can I access the information on iCloud?
I guess I am confused like Emily.
I have uploaded every single cd I own to I-Cloud. I thought that I could access any of this from my phone but from reading this, I can't access I-cloud from my phone to listen to music? I can plug in in my car and listen to music now from my phone. If I delete my music off of my phone, then the only way I can access this music is to plug into my computer?
Am I saying that and asking that the correct way? I, too, bought extra storage on I-Cloud and I am always buying music from the i-tunes store...sometimes from my phone and sometimes when I am on the computer.
I have 83 songs right now on my iphone and it says I don't have enough storage. -
Cannot complete iCloud storage purchase
I have upgraded OS X Yosemite yesterday and trying to purchase necessary extra iCloud storage. However, when I enter my password it goes to complete purchase then returns to window asking me for password. I have just changed my password in case this would help but still doesn't work. Am now completely confused with Apple passwords and with Photos. Any suggestions?
oh, i've a 4S with iOS 7.0.4
-
Any idea how I can up,oad images from an Aperture library to iCloud storage? So far I've managed to get some photos to transfer by selecting jPegs and then dragging to the iCloud window. But, apart from being incredibly slow, all I get is a few (up to 20 out of 97) photos transferred. They aren't in any particular order (i.e. not consecutive and not starting with the first image in the set) and it's different images each time I try.
THanks
BYou're welcome!
It is not yet possible to store a photo library in iCloud. You can share photos (My Photo Steam or shared abums), but trying to put your aperture Library on iCloud Drive will damage it.
iCloud Drib´ve is very different from other cloud storage and that may be confusing. It is not an external storage, and it is not a backup medium.
See: iCloud Drive FAQ
It is meant as a central storage to keep all files updated across all devices. The recent problem with the iCloud servers may have contributed to your problem: Apple - Support - System Status -
I got an email from iCloud I guess that my cloud storage is going to be reduced from 25 gb to 5 gb. I had paid for MobileMe so I don't know if thats how I got the extra storage on iCloud or what.
I don't how this all works to be honest with you. I understood MobileMe cuz I could just go in and see what was on my iDisk.
This is what the "manage storage" thing on my iphone looks like:
my ipad back up is using 7.3 gb
Mail is using 32.6 mb
I don't even know what all this is. I want to get my me.com mail on all my devices (iMac, iPhone and iPad).
I need to back up my iPad somewhere, can I back it up to itunes?
I guess i don't understand all this. If I can't back my ipad up to the cloud where can I back it up to?
What is the "mail" in the cloud, my saved me.com mail? I don't want to erase that.
I'm confused.
SusanIf you previously had MobileMe before it was terminated, then Apple gave you extra storage until Sept 30. That storage is now going away. You can pay to keep it or just let it lapse. I believe the default is to downgrade you to the 5GB plan.
Go to Settings>iCloud>Storage & Backup>Change Storage Plan>Downgrade Option. Choose what plan you want after the current one expires. -
i just bought more icloud storage, why does it not let me backup my iPhone 5..says i need 1.4 GB of space?..I just bought 10 more in icloud.
I think you are confused. Syncing apps and music to your phone will not get store in the cloud by adding more cloud storage. If you don't have enough space to sync the music and apps, buying cloud storage won't help. If you have a 16GB phone, the phone still only has 16GB for apps and music even if you buy 10 mor GB of cloud storage.
-
Icloud storage full - manage storage
Hi,
So my ipad is saying that my icloud storage is almost full and it is preventing me from doing a lot of things.
I go to settings > icloud > storage and backup > manage storage
It says my ipad is using 63.2MB and Mail is using 113.8MB - this obviously does not add up to 5GB, yet my storage is saying I have used 4.8GB of 5GB on icloud.
I have tried deleting the back ups and even turning off back up to icloud. Then I turned the icloud back up on again and did a fresh back up and the result was still 4.8GB of usage wit the above statistics for ipad and Mail.
I am so confused. I am obviously not using 5GB of storage and don't want to purchase anymore, does anyone have any ideas of what is wrong!?
Thanks,
SiCloud: Backup and restore overview
http://support.apple.com/kb/HT4859
Check iCloud storage & backup space on iPad
http://www.urltips.net/check-icloud-storage-backup-space-on-ipad/336/
iCloud: Troubleshooting creating backups
http://support.apple.com/kb/TS3992
Cheers, Tom -
This iphone cannot be backed up because there is not enough iCloud storage. Can you help me take the pictures off the icloud since I backed them up on my pc and would like to continue to use the storage in icloud to back up with.
you are correct. We are not understanding each other. I am attempting to provide a model for good habits for the OP. You have provided only a short term brief intervention which leaves a gaping hole for data to get lost in.
At no point did I say that merely backing up the device without saving the camera roll pictures would delete them. Please stop inferring what you think I mean, you are confusing the issue. I said that doing so was SETTING UP the OP for data loss. This behavior encourages the OP to simply shut off their backup for their pictures. At no point did you instruct the OP to delete the old pictures from the device. The set up part is this... if they simply turn off the camera roll backup, and aren't implementing some form of management for the pictures on the device, then the pictures are only being actually saved, in a "permanent" manner when the OP backs up to itunes. That's all fine and good, but this also presumes that the OP will always do so on a regular basis, will never forget to do so even when there are a ton of new, very important pics to worry about.
My suggestion allows the OP to continue to use the automatic backup feature the way it was intended...automatically...for the information that has not yet been saved to the user's computer. The whole point here is that the OP can keep their pics AND still benefit from automatic backups without disabling the cameral roll from being backed up into the icloud.
Should this poster have walked into my fruit themed store, I would recommend that the OP do the following:
1. back up the pics to the computer (done)
2. REMOVE THE BACKED UP PICS FROM THE PHONE
3. Learn about and utilize PHOTOSTREAM (including its limitations like no videos, only 1000 pics and only for 30 days) to make backing up and saving the photos from the phone easy and simple
4. Explain how backup works and what it backs up
5. Reassure the OP that even if they haven't backed up to itunes lately or have not bothered to properly save their pictures using another device and PHOTOSTREAM, that their oversight won't be catastrophic in circumstances where failure to do either of these things and being met with tragedy, does not necessarily mean that the OP is SOL. The automatic backup is another line of defense against data loss and can save the OP's precious memories, TEMPORARILY, until they can be transferred to another device for "permanent" storage. Why disable a line of defense?
I see it all the time. Full icloud, camera roll turned off, device not backed up to itunes nor pics saved for weeks because they were too busy, didn't feel like it or were just plain lazy. Then, a wedding, birth, Halloween, Naughty time with the hubby, whatever it may be its an event with a LOT of pictures taken. Then, then next day or so, before the manual saves can happen, the device is damaged and needs to be replaced. There's no backup, nothing saved and the user loses ALL of the pics from the special event. IF they had properly managed their pics and only kept stuff on there that they really needed, deleted the rest after saving their pics elsewhere, and thus kept the backup size small enough to use, the backup would happen unattended overnight, and even though catastrophe still happens, all the pics from the big event are recovered on a new device using the iCloud backup.
Do you see the difference? I hope you do, and i hope so does the OP. I have a great deal of experience here, take advantage of it or not. Accept my help or be stubborn about it, Your choice. I am finished posting into this thread now. Take care and good luck with your data. -
What is iCloud storage used for?
I am confused as to why I have been asked to upgrade iCloud storage to 500 GB. I am not clear as to what the storage is used for - is it my email account? My music? Photos? If anyone can help me understand this I will be very appreciative!
Emails, photos, video from an iOS device could be stored in iCloud. Also documents you create from any apps.
Who asked you to upgrade to a larger amount?
iCloud storage upgrades and downgrades - Apple Support
Maybe you are looking for
-
How can I move someone's hair from one photo to another and place it on another person? I have gone through every instructional video you have and have not been able to master this
-
Error Message in Bulk Exception.
Hi When i use a normal Exception, the SQLERRM gives me the complete error along with the column name. Ex : ORA-01400: cannot insert NULL into ("BENCHMARK"."T6"."X") But When i Use Bulk_Exception, SQLERRM does not give me the complete error along with
-
How do i unlock my iPod when i connect it to the computer it docent unlock
My brother locked it and it says "iPod is disabled connect to iTunes" and i did but iTunes says it needs to be unlocked before i can use it ?!? how do i unlock it from iTunes or what do i do?!
-
How do you set up a Bluetooth GPS on the ipad 2
I purchase I.trek M5 but the ipad does not pick up the device.
-
MacBook Pro Retina 13 vs 15 inch
Hi, I am a high school student and I am going to get a MacBook Pro retina but cannot decide what size is right for me. I need it for typing essays and assignments, Internet surfing, YouTube, facebook, etc. and light video and photot editing. I am eit