Icloud storage full - manage storage

Hi,
So my ipad is saying that my icloud storage is almost full and it is preventing me from doing a lot of things.
I go to settings > icloud > storage and backup > manage storage
It says my ipad is using 63.2MB and Mail is using 113.8MB - this obviously does not add up to 5GB, yet my storage is saying I have used 4.8GB of 5GB on icloud.
I have tried deleting the back ups and even turning off back up to icloud. Then I turned the icloud back up on again and did a fresh back up and the result was still 4.8GB of usage wit the above statistics for ipad and Mail.
I am so confused. I am obviously not using 5GB of storage and don't want to purchase anymore, does anyone have any ideas of what is wrong!?
Thanks,
S

iCloud: Backup and restore overview
http://support.apple.com/kb/HT4859
Check iCloud storage & backup space on iPad
http://www.urltips.net/check-icloud-storage-backup-space-on-ipad/336/
iCloud: Troubleshooting creating backups
http://support.apple.com/kb/TS3992
 Cheers, Tom

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ICloud storage full on iphone, but deleted almost everything and grows larger! iPad is fine with same iCloud acct. can I delete iPhone backup then turn it back on without loosing iCloud data?

Icloud storage full. Can I delete my iPhone icloud backup with keeping my iCloud data unharmed (since my iPad has iCloud storage turned on, and I wouldn't be turning iCloud off on my iPad). BTW, I use iTunes for music and photo albums; iCloud for contacts, notes, etc. Then turn iCloud back up back on on iphone to see if I had a problem file and the storage changes?
ICloud storage full. I deleted messages, moved the camera roll to my PC, deleted Safari bookmarks, turned off almost every app in Managing iCloud storage. I turned off the backup, restarted iCloud backup and did a manual backup yet my storage gets larger yet.
Makes no sense. I have a iPhone and iPad. It's the iPhone showing this large iCloud storage 3.6 GB (when the iPad has more apps and only 716MB).

ANSWER to my Question above: YES.
I took a chance, as I could find NO information regarding my question, and DELETED MY ICLOUD BACKUP (not my ICLOUD account). I then turned ON my ICLOUD BACKUP and whew! It plummeted from 4.8 GB full out of 5 GB TO: 1.2 GB full out of 5 GB.
I even turned on more settings to back up and it still shows 1.2 GB full in ICLOUD, 3.8 available. No more emails to say I am running out of ICLOUD space.
[For what its worth if others are getting messages their ICLOUD is almost full, and you don't have all that much on ICLOUD. Then when you even delete apps, messages, camera roll, turn off almost ALL icloud back ups and features the ICLOUD backup grows even larger. My ICLOUD kept increasing in size while I was decreasing my ICLOUD storage in Managing storage.]
(All my ICLOUD contacts, notes, Safari bookmarks, were returned in place.)

Icloud manage storage link not working on my iphone 4s

I need to manage my icloud storage, but the manage storage link on my iphone is not working. When I click on it, nothing happens. Can anyone help with this problem? I don't want to buy more storage if I can turn off some of my apps in icloud. Has anyone else had this problem? Thanks!

Had the same problem recently (on an iPhone 4S, iOS 5.1.1). The phone couldn't back up to iCloud as the storage limit had been exceeded, and tapping "Manage Storage" in the iCloud settings didn't work: it just briefly showed a spinning wheel but I couldn't enter the Manage Storage screen. Looks like a bug.
In the end I was able to solve it via the iCloud settings on a laptop. Using this route, I removed the backup that was clogging the available 5GB free storage and was able to access Manage Storage again to tweak the settings. In my case this meant disabling iCloud backups of photos in the camera roll, which was the reason for the large size of the backup file in the first place.
Here's what I did:
1. Important step: first of all, make a backup of your phone in iTunes by connecting it to the computer and chosing the backup option in iTunes. You will delete the iCloud backup in step 3, so it's best to have another backup handy. It's not very likely your phone will crash in the short time it takes to complete these steps, but better safe than sorry.
2. After making the full phone backup, I downloaded all the photos from the camera roll onto my computer and deleted them from the phone. There are different ways of doing this, on a Mac you can for instance use Image Capture. This step is not really necessary to get the backups working again as you will probably disable camera roll backups in step 3 anyway, but it's good to get into the habit of backing up photos on the computer regularly, rather than in iCloud. If you want to keep some photos on the phone as well, you can always copy them back from the computer onto the phone.
3. Access iCloud storage management via the computer rather than the iPhone. Instructions: http://support.apple.com/kb/ht4847 > Backup > Deleting backups and turning off Backup for your device > Mac OS X (or Windows 8, Windows 7 and Vista). If you use a Windows computer and the iCloud control panel hasn't been installed yet, you can find it here http://www.apple.com/icloud/setup/pc.html.
I don't think you can delete specific elements like the camera roll from the backup this way, you have to delete the whole thing. But you made another backup in step 1 so this isn't really a problem.
4. On the iPhone, try to access Settings > iCloud > Storage & Backup > Manage Storage again - it should work now. In the next screen, choose your iPhone and you will get the Backup Options where you can switch backups on and off for different apps. It shows you how much storage each app takes, you will probably see that the Camera Roll is the largest so you may want to switch that off. Once you're happy with the settings, go back two screens to Storage & Backup and switch Icloud Backup back on (it was automatically switched off in step 3), and if you are on Wi-Fi, tap Back Up Now so it makes a new iCloud backup right away.
That's all, hope it solves your problem.

Manage storage on icloud

Hello
could someone please help me with this: My icloud storage is full so i cannot back up the info on my phone. When I click on "manage storage" under storage nothing happens! how can I see what's in icloud and delete it? I don´t want to delete the icloud account completely.
many thanks in advance

Had the same problem recently (on an iPhone 4S, iOS 5.1.1). The phone couldn't back up to iCloud as the storage limit had been exceeded, and tapping "Manage Storage" in the iCloud settings didn't work: it just briefly showed a spinning wheel but I couldn't enter the Manage Storage screen. Looks like a bug.
In the end I was able to solve it via the iCloud settings on a laptop, as Winston Churchill suggested. Using this route, I removed the backup that was clogging the available 5GB free storage, after which I was able to access Manage Storage again to tweak the settings. In my case this meant disabling iCloud backups of photos in the camera roll, which was the reason for the large size of the backup file in the first place.
Here's what I did:
1. Important step: first of all, make a backup of your phone in iTunes by connecting it to the computer and chosing the backup option in iTunes. You will delete the iCloud backup in step 3, so it's best to have another backup handy. It's not very likely your phone will crash in the short time it takes to complete these steps, but better safe than sorry.
2. After making the full phone backup, I downloaded all the photos from the camera roll onto my computer and deleted them from the phone. There are different ways of doing this, on a Mac you can for instance use Image Capture. This step is not really necessary to get the backups working again as you will probably disable camera roll backups in step 3 anyway, but it's good to get into the habit of backing up photos on the computer regularly, rather than in iCloud. If you want to keep some photos on the phone as well, you can always copy them back from the computer onto the phone.
3. Access iCloud storage management via the computer rather than the iPhone. Instructions: http://support.apple.com/kb/ht4847 > Backup > Deleting backups and turning off Backup for your device > Mac OS X (or Windows 8, Windows 7 and Vista). If you can't or don't want to upgrade your MacOS version, you can access your iCloud storage management from any other computer with the right version of MacOS or Windows, by logging in with your AppleID. If you use a Windows computer and the iCloud control panel hasn't been installed yet, you can find it here http://www.apple.com/icloud/setup/pc.html.
I don't think you can delete specific elements like the camera roll from the backup this way, you have to delete the whole thing. But you made another backup in step 1 so this isn't really a problem.
4. On the iPhone, try to access Settings > iCloud > Storage & Backup > Manage Storage again - it should work now. In the next screen, choose your iPhone and you will get the Backup Options where you can switch backups on and off for different apps. It shows you how much storage each app takes, you will probably see that the Camera Roll is the largest so you may want to switch that off. Once you're happy with the settings, go back two screens to Storage & Backup and switch Icloud Backup back on (it was automatically switched off in step 3), and if you are on Wi-Fi, tap Back Up Now so it makes a new iCloud backup right away.
That's all, hope it solves your problem.

IPhone 5 showing Storage Full while iCloud only half full...

Hi,
I am struggling to take photos or download apps as my iPhone says I am out of storage. I paid for iCloud and that is 1/2 full...I do not have that many apps yet what are my options, can I delete the photos from my photos app or will it remove them from my icloud too..
Thank you,
js

You need to regularly import your photos to your computer and delete them from your iPhone.
-> iOS: Import personal photos and videos from iOS devices to your computer
I paid for iCloud and that is 1/2 full.
Not really needed as likely most of the space is being used by your iCloud backup and most of that backup is likely the photos in your Camera Roll.
Make sure My Photo Stream is enabled.
Settings > Photos & Camera - My Photo Stream to On.
Regularly import the photos to your computer and turn off Photos from backing up to iCloud.
Settings > iCloud > Storage & Backup > Manage Storage > tap your iPhone name.
On the next screen under Backup Options, you can turn on/off items to include in the iCloud backup. Turn off Camera Roll.

Don't see photos from icloud. Replaced broken 4s w/new phone. Help! How do I get photos back? They don't show up on icloud online but phone says broken phone was backed up yesterday under manage storage. How do I use this backup?

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If this is your first sync and there is already data on the phone, perform the steps listed below. This will transfer your apps and other media purchased from the iTunes store to your iTunes library, perform a manual backup and restore, then sync the iTunes media back to the phone from your iTunes library. This will not transfer media from other sources such as music from your ripped CDs. As you said you never synced before, I assume all of your apps, music and other media was purchased from the iTuens and App stores. If this is correct, you won't lose anything.
Download and install iTunes: http://www.apple.com/itunes/.
Launch iTunes, go to the View menu and click to check Show Sidebar.
Go to iTunes>Preferences>Devices (Edit>Preferences>Devices if using Windows) and check "Prevent...from syncing automatically".
Go to Store>Authorize This Computer and authorize all Apple IDs used to purchase apps and other iTunes media (music, podcasts, movies, tv shows, etc.) on your phone.
On her phone, go to Settings>iCloud>Storage & Backup and turn iCloud Backup to Off.
Connect her phone to your computer and in iTunes go to File>Devices>Transfer Purchases to transfer your purchased media to your iTunes library.
Right-click on the name of the phone on the left side of iTunes and click "Reset Warnings".
Right-click on the name of the phone again and click "Back Up" to back up the phone.
Right-click again and choose "Restore from Backup...", select the backup you just made to restore from and restore the backup to your phone. If prompted to back up again, decline.
Go to the Info tab and make sure nothing is checked so you aren't syncing calendars, contacts, etc. with iTunes.
Go to the Summary tab and select This Computer under Automatically Back Up.
Check the other tabs to confirm that your sync settings are the way you want them.
Click Apply at the bottom to sync your phone.

ICloud Mail size (through iCloud Manage Storage tab)

So I have 43 messages in my inbox. There is one excel spreadsheet attachment that is 14kb. No photos, nothing. I have deleted EVERYTHING from every possible mail folder that exists in icloud mail. I have gone on the website to confirm deletions, I have double checked the Mail app on my iMac(Yosemite). I then go on to my iPhone 6(which only has icloud as the sole mail acct), into the icloud settings tab, manage storage, and the "mail" says it is taking up 125 mb of space on icloud. How is this possible? It specifically says it is just mail, no backup, nothing else, just emails that take up 125 mb. I find this hard to believe. There is no way to manage this either like you could with other apps.
Can anyone help me solve this incongruency? What am I missing?
Thanks in advance.
Brendan
iPhone 6(8.1)
iMac(Yosemite)

It might be caused by storage "buffering". If so, the space will adjust automatically when another iCloud feature uses the space previously allocated to your deleted email. See http://support.apple.com/kb/HT4873.

Two phones with the same icloud how to use storage only one the one

My daughter has a Iphone 4, I have a Iphone 5. Because she is to young to have a credit card that allows her to shop online, she uses mine to buy apps. The phone stands in my name and we share the same Iclud. She needs more storage on her phone, so I said yes for her to buy more storage on her phone. But it seems that the storage has been benefitted my phone instead. How can I switch the storage over on her phone?

Hi kristgjo,
If the phones share one iCloud account, then the storage upgrade applies to both devices. For example, I have an iPad and an iPhone that I back up to iCloud. Both use the same account, and both use the same iCloud storage.
If you go to Settings>iCloud>Storage & Backup>Manage Storage, you will see both of your devices, and the amount of iCloud storage that they are using displayed. If you click on either of the devices, you will be able to see the size of the backup and the specific items that are being backed up and how large they are.
Cheers,
GB

Can't back up to iCloud & I have enough storage

On my iPhone 5, trying to do a backup to the iCloud. I've already backed my iPhone up to my iTunes on my laptop, but my iPhone won't back up to the iCloud and I have enough storage, which I just bought (10 GB + the free 5GB = 15 GB of iCloud storage for $20/year). All it does is freeze at "Estimating time remaining..." then it says "the backup could not be completed" after about 10-15 minutes.
Here are my storage stats on my phone any advice would be greatly appreciated.
Settings>iCloud>>Storage & Backup>
Total Storage: 15.0 GB
Available: 9.9 GB
>Manage Storage
Backups = 5.1 GB
iPhone = 4.9 GB
iPad = 183.2 MB
Documents & Data = 334.8 KB
Mail = 2 MB
Why won't it back up when I have 9.9 GB of storage available?? My iPad is usually virtually no space....

This may be caused by a corrupt existing backup that needs to be deleted, or by data on your device that is causing the backup to fail. To troubleshoot these, try deleting your last iCloud backup (if you have one) by turning off iCloud Backup in Settings>iCloud>Storage & Backup, then tap Manage Storage, swipe across your backup and tap Delete, then go back and turn iCloud Backup back on and try backing up again.
If it still won't back up, you may have an app or something in your camera roll that is causing the backup to fail. To locate which one, go to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again. If the backup is successful, then the camera roll and/or one of your apps is causing the backup to fail and you'll have to located by process of elimination. Turn the camera roll On and try backing up again. If it succeeds, turn some of your apps to On and try backing up again. If it succeeds again, turn some more apps to On then try again; repeat this process until it fails. Eventually you'll be able to locate the problem app and exclude it from your backup.

What will happen to the photos on my iPhone 5 if I turn off Camera Roll under Manage Storage/This Phone?

I only have 238 mb of Cloud storage left for my phone. When I checked what is using all of my space, I saw that 4.2GB of space is used by Camera Roll. All of the Camera Roll pictures are in iPhoto on my Mac Book Pro and most are also archived on an external drive. Will they disappear from my phone and/or computer if I uncheck the Camera Roll for back ups? What happens if I do that and turn it back on a week from now?

They will not be erased from your phone, they will only not be included in the iCould backup anymore.
If you take many photos and videos with your iPhone, iPad, or iPod touch, you might notice that they take up most of your iCloud storage. To check the size of the backup on your device in iOS 8 or later, tap Settings > iCloud > Storage > Manage Storage. (If you're using an earlier version of iOS, tap Settings > iCloud > Storage & Backup > Manage Storage.) Then tap the name of your iOS device. The backup size is under Photo Library.
To reduce the size of your Photo Library backup, save your photos and videos to your computer, then manually back up your iOS device. If you want to keep your photos and videos on your iOS device, you can turn off Photo Library in Backup using the steps above or purchase more storage. If there are any photos that you don't want to keep, you can delete them. Just open photos and select the item you want to delete. Then click the Trash icon and tap Delete Photo.
copied from:
iCloud: Managing your iCloud storage

HT4859 my iphone is listed twice in manage storage under backups. can i erase the old one?

my iphone is listed 2x in manage storage under backups. i think it's because verizon replaced a broken phone, but they helped me set the new replacement one up so i would think the old one shouldn't appear at all. can i erase the old one?
this is on my iphone under: settings-icloud-storage&backup-manage storage-
it shows the old phone latest back up date the day that i sent it back to verizon (6.7GB). they recommend a back up before you send it to them. the current iphone is 7.2GB, so yes i have been having storage problems. i just want to make sure it will be ok to erase the old one iphone.

dhmarvin wrote:
why would someone need the old backup? isn't everything from the old back up on the new iphone backup?
I just wanted to be clear that if you delete it, it's permanently gone. So make sure you check your phone to be sure it has all your data before deleting it. If it does, go ahead.
when verizon helped me set up the replacement phone, it transferred the 6.7GB to the new one right?
I don't know what Verizon did; judging from the size of your new backup it would seem that they did. Check your phone. If it has all your data, go ahead and delete the old backup.

HT4847 iCloud too full for back up

What is getting backed up to the icloud? Photo stream? albums? camera roll? My phone hasn't backed up in weeks because it says I have no more room. I'm sure it's pictures, but I don't know how to free up room without losing them and still be able to keep them on my devices. i'm confused about what the difference is between photo stream and camera roll, I guess, and where I should be storing photos to keep my iCloud capacity free enough to allow backup. Thanks

Your iCloud backup includes camera roll photos, but not photo stream photos. You can see how much room they are taking in your backup by going to Settings>iCloud>Storage & Backup>Manage Storage, tap your device under Backups, then look at Camera Roll under Backup Options.
To back up your photos and keep them on your device without having them included in your iCloud backup, import them to your computer, then delete them from your camera roll as explained here: http://support.apple.com/kb/HT4083. Then sync them back to your devices using iTunes by selecting them on the Photos tab of your iTunes sync settings and syncing. They will appear on your phone in the Photo Library album. Photo Library photos are not included in the iCloud backup (because these photos are already backed up on your computer) so they won't take up any space in your iCloud account.
The other option is to just turn Camera Roll to Off under Backup Options to exclude it from the backup. However, if you do this, you'll have to be careful to continually import them to your computer so they are backed up.

Why is my icloud storage full, when I've disabled all apps from being backed up?

I saw my icloud storage was full, so i went into "manage storage" and turned off almost every app so it wouldn't back up to icloud.
it still shows that it's full. how/why?!

i just tried but it says it cannot backup bc there isn't enough space.
you can see in the screenshot that the next backup is 5.8 gbs. my camera roll is turned off and the apps that are checked off are very small so i really have no idea what's taking up so much space.

My iCloud is full and I don't want to buy more storage. Can I clear my current cloud and then update without losing anything on my phone?

My iCloud is full and I don't want to buy more storage. Can I clear my current cloud and then update without losing anything on my phone?

This article provides some suggestions: Managing your iCloud storage. In addition to what's mentioned there, deleting photos and videos attached to your text messages may significantly reduce the size of your iCloud backup and the storage it occupies.

HT204570 icloud photo library, yet storage almost full

iPhone 6, latest iOS. I recently went all in with icloud photo. I pumped over 20,000 photos and videos into the cloud. But it seems that I the automatic allocation of storage space is not getting it quite right. I am talking about space on my phone, not cloud. This morning my phone is warning me "storage almost full". But, photos is using 3.5Gb of space. Seems if my phone is sop low on storage (155Mb currently), instead of prompting me to manage the situation it should free some space by purging old media.
This is a big problem. The other day I was trying to take a video and it refused, stating that I was out of storage space. In the past I used to manually pull all the photos and videos from my phone and put them in my iPhoto library on my Mac. Now I can't do that. So, but purchasing 500Gb cloud storage and moving 20,000 photos into that space, I kind of screwed myself. My wife is going through the same thing. I decided to move us into the cloud to eliminate the headache associated with having to manually manage storage due to photo and video consuming lots of space. Now, because iCloud Photo doesn't manage it correctly I need to manage it manually. Only problem, I can't. This make s my phone nearly useless.
Anybody else going through this? Is there a solution? One coming? Can it really be this broken? Even my Mac is struggling with this problem. I should be able to limit the size of the local library at the very least.
Paul

I've had a similar problem. For me the best solution is to save the photos to my Mac, and then delete them from my phone. This does not however solve the problem with not wanting them to be gone on other devices. Unfortunately, I do not know of a way to exclude a device from having the photo deleted off of it (Wink*Wink* Apple- iOS 9/OS X 10.11? Cough*Cough*). Anyway as for saving space, for me, if I turn off iCloud photo library and then turn it back on again, it will make a lot of space open up. Note: still not total space. I assume that you have a lot of music/photos/apps or something because I have this problem on my 16 GB iPhone, but I don't see how a 64 Gb iPhone can accidentally run out of room. In conclusion, try turning off iCloud Photo Library on and off again. This is my best solution, and it works for me pretty well. Anyway, I hope this helped.

Icloud storage full - manage storage

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