Icloud storage full

I've deleted everything from every folder in my icloud mail account (including trash) but still my icloud storage says it's full of mail. Any ideas??

Hi westie62,
Welcome to the Apple Support Communities!
I understand that you are trying to reduce the size of your email on iCloud. I know you have already gone through some great troubleshooting steps as well and the email size is not changing. In this situation, I would recommend reading over and working through the troubleshooting steps that you have not yet completed in the following article.
iCloud: Reduce email storage space
Best regards,
Joe

Similar Messages

ICloud storage full on iphone, but deleted almost everything and grows larger! iPad is fine with same iCloud acct. can I delete iPhone backup then turn it back on without loosing iCloud data?

Icloud storage full. Can I delete my iPhone icloud backup with keeping my iCloud data unharmed (since my iPad has iCloud storage turned on, and I wouldn't be turning iCloud off on my iPad). BTW, I use iTunes for music and photo albums; iCloud for contacts, notes, etc. Then turn iCloud back up back on on iphone to see if I had a problem file and the storage changes?
ICloud storage full. I deleted messages, moved the camera roll to my PC, deleted Safari bookmarks, turned off almost every app in Managing iCloud storage. I turned off the backup, restarted iCloud backup and did a manual backup yet my storage gets larger yet.
Makes no sense. I have a iPhone and iPad. It's the iPhone showing this large iCloud storage 3.6 GB (when the iPad has more apps and only 716MB).

ANSWER to my Question above: YES.
I took a chance, as I could find NO information regarding my question, and DELETED MY ICLOUD BACKUP (not my ICLOUD account). I then turned ON my ICLOUD BACKUP and whew! It plummeted from 4.8 GB full out of 5 GB TO: 1.2 GB full out of 5 GB.
I even turned on more settings to back up and it still shows 1.2 GB full in ICLOUD, 3.8 available. No more emails to say I am running out of ICLOUD space.
[For what its worth if others are getting messages their ICLOUD is almost full, and you don't have all that much on ICLOUD. Then when you even delete apps, messages, camera roll, turn off almost ALL icloud back ups and features the ICLOUD backup grows even larger. My ICLOUD kept increasing in size while I was decreasing my ICLOUD storage in Managing storage.]
(All my ICLOUD contacts, notes, Safari bookmarks, were returned in place.)

Got email saying Icloud storage full. Yet, iCloud on mac

Got email saying Icloud storage full. Yet, iCloud on mac & Ipad shows 4.62 GB avail. of 5GB total. How do I find out what is exactly wrong?

Most likely nothing is, others have received this email but nothing happens. For now (unless you are having problem) ignore it.

Why is my icloud storage full, when I've disabled all apps from being backed up?

I saw my icloud storage was full, so i went into "manage storage" and turned off almost every app so it wouldn't back up to icloud.
it still shows that it's full. how/why?!

i just tried but it says it cannot backup bc there isn't enough space.
you can see in the screenshot that the next backup is 5.8 gbs. my camera roll is turned off and the apps that are checked off are very small so i really have no idea what's taking up so much space.

Why is my iCloud storage full when I bought a 32GB iPad mini?

When my mum bought me my iPad mini at Christmas (7 months ago), she bought me a 32GB and recently I have had notifications saying that my iCloud storage is full. I have deleted many apps and many photos, also when I try to delete the data of certain apps I don't want, the switch will turn to white (meaning it has been deleted) and when I go back onto Manage Backup the switch will be green ( meaning that it has obviously not been deleted). Why does this happen? Is it a problem with the iPad itself? My mum bought me the 32GB so problems like this wouldn't happen. Also writing this question my iPad has been running slow, is this because of my iCloud storage being full?
I just put this down to be that when you buy the iPad mini you get 5GB free for your backup and the other 32GB is for photos, apps etc. Is this what has happened I have used up the 5GB of iCloud backup? Or have I used up the full 32GB?
Thank you for taking the time to read and (hopefully) answer my question.

Apps, music, movies, sync'd photos from iTunes are part of iCloud backup.
You should turn off photo backup to iCloud and regularly sync your photos to your computer and delete them from the Camera Roll.
-> http://support.apple.com/kb/ht4083
Also writing this question my iPad has been running slow, is this because of my iCloud storage being full?
No.
Close all apps (double click Home then swipe up on all apps) then press & hold both Home & Power until you see the Apple logo.

Icloud storage full - manage storage

Hi,
So my ipad is saying that my icloud storage is almost full and it is preventing me from doing a lot of things.
I go to settings > icloud > storage and backup > manage storage
It says my ipad is using 63.2MB and Mail is using 113.8MB - this obviously does not add up to 5GB, yet my storage is saying I have used 4.8GB of 5GB on icloud.
I have tried deleting the back ups and even turning off back up to icloud. Then I turned the icloud back up on again and did a fresh back up and the result was still 4.8GB of usage wit the above statistics for ipad and Mail.
I am so confused. I am obviously not using 5GB of storage and don't want to purchase anymore, does anyone have any ideas of what is wrong!?
Thanks,
S

iCloud: Backup and restore overview
http://support.apple.com/kb/HT4859
Check iCloud storage & backup space on iPad
http://www.urltips.net/check-icloud-storage-backup-space-on-ipad/336/
iCloud: Troubleshooting creating backups
http://support.apple.com/kb/TS3992
 Cheers, Tom

Help, please. (iCloud storage full when it shouldn't be)

Hi folks. Need help re: iCloud storage. I own two Macs, an iPad (3rd gen), and iPhone 5. None of these uses iCloud for backups. My apps only take up about 20MB, and Mail takes up 407.8MB. And yet Settings says that my iCloud storage is full! I'm stumped and I don't know what else to do. Please help. Thanks.

mikeyllorin wrote:
........What do you mean by 'refreshing system preferences'? I just restarted my Mac before I checked but the same storage info is seen in my iPad and iPhone.
Yes, that's what I meant my restart.
What happens if you add, say a new pages document.
Hold down the alt key after opening the Finders 'Go" menu, choose 'Library' from the menu, look in 'Mobile Documents' and let me know what you see, you can look in various folders at will, but don't go moving or deleting anything. Look for any large unexplained documents.

My mail is making iCloud storage full

So I keep getting a message saying that my iCloud is almost full and my mail is taking up more than 3/4 of it. I have deleted so many messages from my phone. Most of the inbox and all of the junk and trash sections. This hasn't made the amout of storage that my mail takes up on iCloud go down at all. I'm at a loss and have no idea what to do.

Use a computer browser and log into icloud.com. Go to the mail page and begin cleaning things up.

ICloud storage and backup question

According to the most answers that I have been searched here in iCloud ,I found out that iCloud didn't back up all the photos on my photos stream (which I couldnt restore them later -_-") but pictures will be keep in iCloud photos stream just for only 30days Then will be deleted forever. As I experienced updating iOS recently,my phone was cracked during upgrading and I have to restore everything in my iPhone as a default factory setting. once I backup my photos from iCloud,I got only photos that I clicked back-up manually since 2012 :"( and all my new photos were not appeared forever. In this case,that iCloud didn't keep those photos,why my iCloud storage is showing full?? Any idea...pls advice..

Your iCloud backup only includes photos (and videos) in your camera roll. It doesn't included any photo stream photos. You are correct that photo stream photos only remain in iCloud for 30 days. If you have photo stream photos that are not in your camera roll that you want included in your iCloud backup, you have to save them to your camera roll before performing the backup.
Zushee wrote:
As I experienced updating iOS recently,my phone was cracked during upgrading and I have to restore everything in my iPhone as a default factory setting. once I backup my photos from iCloud,I got only photos that I clicked back-up manually since 2012 :"( and all my new photos were not appeared forever. In this case,that iCloud didn't keep those photos,why my iCloud storage is showing full?? Any idea...pls advice..
Sorry but I don't understand what you're asking here. If your question is why is your iCloud storage full, you can find out by going to Settings>iCloud>Storage & Backup>Manage Storage to find out what is using your iCloud space.

My icloud storage is almost full, yet it doesn't seem like it should be?

Help. My icloud storage is almost full. Because of that I can't back up my iphone. My friends and I can't figure out why it is so full. It is in the photo area, but nothing seems crazy big. I only have about 315 photos and 20 videos on my phone. Not even long videos - all are 5 minutes or less. Anyone have advise on what to look for?

settings>icloud>storage and backup>manage backup and turn off Addtional apps and camera roll

Why is my iCloud storage almost full?

Ok now I have seen many questions like this on here before, but none of the answers or even the actual questions fit what my exact problem is.
On my iPhone and iPad, I constantly keep getting these notifications about how my iCloud storage is almost full and there is not enough room to back up my iOS device. When this notification pops up, it has the options to 'Cancel' or go to 'Settings'. Clicking setting brings me to the iCloud tab in the Settings app. Now in this, I go to 'Storage and Backup'. It shows I own 5.0 GB of storage, and about 50 something MB available. So naturally, I click 'Manage Storage' to maybe delete some data being backed up from apps that I dont often use or that contain to much data that I dont want backed up. I go to the iPhone backup tab, and I have every single app turned off to backup, but yet, it says my next backup size is 5.0 GB. I do not understand how this is even possible.
Also, under the iCloud tab that I clicked first, I have 'Mail', 'Contacts', 'Calendars', 'Safari', 'Notes', 'Photos', and 'Find My iPhone' all turned ON. 'Reminders', 'Passbook', and 'Documents & Data" are all OFF.
I understand most of the problem is the Photos and videos on everyone's iPhones. I regularly upload all photos and videos to my iMac, and also delete that I dont need or are not important from my iPhone often. I currently have about 2 dozen pictures on my iPhone, and no videos.
Maybe I am missing something, or forgot a step, but bottom line is I do not know exactly how to solve this problem. So any help would be greatly appreciated.
Thank You.

Hi LongLiveRock,
You have indicated that you have turned off all of the Apps backup, but you have not indicated exactly what your Camera Roll, and other things that are being backed up are using.
Can you tell us what the total of each item that is being backed up is?
Cheers,
GB

I can't download any more on my ipad due to my icloud storage being full. The ipad came with the icloud free storage but now it seems that i have to pay for more storage on icloud. Do i have to? What if i dont want icloud?

The ipad is my son's so he doesn't really need the icloud as he only uses his ipad to play apps. The ipad seems to have a lot of unused capacity but it won't let him download any more apps without paying for additional icloud storage. Do we have to use icloud or can we just use the ipad without icloud and keep downloading apps until the ipad capacity is full?

Should be able to. I dont' use iCloud and I have no issue downloading apps.
you may need to be patient though, from what some have said, it may be that the app store is a bit swamped and busy with all the new iPad owners.

TS4009 My iCloud storage is full and I need to delete some stuff. Can anyone tell me what is important to keep and what not? I have done all I can but it still says I need to delete before I can back up on iCloud.

My iCloud storage is full and I need to delete some stuff. Can anyone tell me what is important to keep and what not? I'm just not sure what I really should back up each night and what doesn't really matter. I know my photo's should back up, but other than that, I'm not really sure.
I have taken some pics off and videos and appt, but it still says I need to delete before I can back up on iCloud. I'm starting to wonder if its a glitch with my personal phone. Can anyone help me?
Thanks!

Only you can decide what's critical to back up. One option is to import your photos and videos to your computer (see http://support.apple.com/kb/HT4083), then either delete them from your phone or exclude the camera roll from your backup in settings.
You might try going to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll), then look at the size of your next backup. If it doesn't go down significantly, something else is wrong.

ICloud Storage is Almost Full

I have now received an E Mail from iCloud Support that my storage space is almost full. The first time I got the E Mail, I scheduled a call with Apple Support to confirm that the E Mail was wrong. It says I have 0.2 GB of free space when I in fact have almost 2.0 GB of free space. Apple confirmed this.
Now the E Mail came again and I assume it will come more times until Apple realizes it has some sort of error generating this E Mail.
It would be nice if Apple allowed for E Mail support or at least responses to their messages sent to users. Perhaps posting this will help in that Apple might see it and fix the problem.
Dear Name,
Your iCloud storage is almost full. You are currently using 4.8 GB of 5 GB total storage.
Your iCloud storage is used for iCloud Mail and to automatically back up the most important data on your iPhone, iPad, and iPod touch — your photos and videos, device settings, app data, messages, and more.
iCloud Drive and iCloud-enabled apps, like Keynote, Pages, and Numbers, also use iCloud storage to automatically keep your files up-to-date across your devices.
Learn more about iCloud Drive >
To continue using these iCloud features without interruption, you can upgrade your storage plan from your iPhone, iPad, iPod touch, or Mac.
iOS 8:
1)
Go to Settings and tap iCloud.
2)
Tap Storage.
3)
Tap Buy More Storage.
OS X:
1)
Go to System Preferences and click iCloud.
2)
Click Manage.
3)
Click Buy More Storage.
Or you can reduce the amount of iCloud storage you’re using. Learn how to manage your iCloud storage >
Important: If you exceed your storage plan, your devices will stop backing up to iCloud. iCloud Drive and iCloud-enabled apps will no longer update across your devices, and you will not be able to send or receive messages with your iCloud email address.
The iCloud Team
<Email Edited by Host>

Here's a tip: Part of what I do is photography, so I normally treat my iPhone as another camera. So, what I do is after I have finished taking some shots/videos with it, I download them to my computer (in my case, via Aperture). For everyone else, on the Mac there is the free Image Capture app, or the iPhoto app (which, if you have the latest version of Lion, it isn't built in there, so you would have to download it from the App Store for a fee).
I have made it a habit to use this method whenever I finish taking pictures at the end of a day (but that's just me). Also, keep in mind that the videos that you take on your iPhone can take up a lot of space very quickly (for instance, one minute of 720p HD video recorded on the iPhone takes up over 300 MB of space!), so you would need to keep that in mind when shooting videos. SO, to answer your questions above:
1) Right.
2) No, because it is only a backup, not the Camera Roll itself.
3) You should not be worried about deleting the iCloud backup of the iPhone Camera Roll. What would happen (in terms of the method) is that you first would download them to iPhoto first, then delete the images from your Camera Roll. This then would free up your iCloud storage space. Lastly, placing them in your iPhoto app will not tell your backup on your phone to delete them. When you delete the images from your camera roll, your "backup" will be smaller in size than it was beforehand.... Hopefully that made sense.

My iPhone keep telling me that my iCloud storage is full

Yesterday I got a notification on my iPhone, explaining me that my iCloud storage (basic 5GB) is full. So today I sat down and transfered all my photos to my computer, so nothing was left neither in the Photo Stream nor the Camera Roll. Yet, in the iCloud section in the settings app, it still says that I have no space left in iCloud.
I can't seem to undersatnd what's the problem, perhaps I'm missing something?
Thank you,
Matan.

The problem is your last iCloud backup still has all those photos and videos you just transfered.
Settings > iCloud > Storage & Backup > Manage Storage > Select your iPhone backup > Turn off Camera Roll (and anything else you don't care to back up)

Icloud storage full

Similar Messages

Maybe you are looking for