ICloud Storage is Almost Full

Question

I have now received an E Mail from iCloud Support that my storage space is almost full.  The first time I got the E Mail, I scheduled a call with Apple Support to confirm that the E Mail was wrong.   It says I have 0.2 GB of free space when I in fact have almost 2.0 GB of free space.   Apple confirmed this.
Now the E Mail came again and I assume it will come more times until Apple realizes it has some sort of error generating this E Mail.
It would be nice if Apple allowed for E Mail support or at least responses to their messages sent to users.   Perhaps posting this will help in that Apple might see it and fix the problem.
Dear Name,
Your iCloud storage is almost full. You are currently using 4.8 GB of 5 GB total storage.
Your iCloud storage is used for iCloud Mail and to automatically back up the most important data on your iPhone, iPad, and iPod touch — your photos and videos, device settings, app data, messages, and more.
iCloud Drive and iCloud-enabled apps, like Keynote, Pages, and Numbers, also use iCloud storage to automatically keep your files up-to-date across your devices.
Learn more about iCloud Drive >
To continue using these iCloud features without interruption, you can upgrade your storage plan from your iPhone, iPad, iPod touch, or Mac.
iOS 8:
1)
Go to Settings and tap iCloud.
2)
Tap Storage.
3)
Tap Buy More Storage.
OS X:
1)
Go to System Preferences and click iCloud.
2)
Click Manage.
3)
Click Buy More Storage.
Or you can reduce the amount of iCloud storage you’re using. Learn how to manage your iCloud storage >
Important: If you exceed your storage plan, your devices will stop backing up to iCloud. iCloud Drive and iCloud-enabled apps will no longer update across your devices, and you will not be able to send or receive messages with your iCloud email address.
The iCloud Team
<Email Edited by Host>

Answer 1

Here's a tip: Part of what I do is photography, so I normally treat my iPhone as another camera. So, what I do is after I have finished taking some shots/videos with it, I download them to my computer (in my case, via Aperture). For everyone else, on the Mac there is the free Image Capture app, or the iPhoto app (which, if you have the latest version of Lion, it isn't built in there, so you would have to download it from the App Store for a fee).
I have made it a habit to use this method whenever I finish taking pictures at the end of a day (but that's just me). Also, keep in mind that the videos that you take on your iPhone can take up a lot of space very quickly (for instance, one minute of 720p HD video recorded on the iPhone takes up over 300 MB of space!), so you would need to keep that in mind when shooting videos. SO, to answer your questions above:
1) Right.
2) No, because it is only a backup, not the Camera Roll itself.
3) You should not be worried about deleting the iCloud backup of the iPhone Camera Roll. What would happen (in terms of the method) is that you first would download them to iPhoto first, then delete the images from your Camera Roll. This then would free up your iCloud storage space. Lastly, placing them in your iPhoto app will not tell your backup on your phone to delete them. When you delete the images from your camera roll, your "backup" will be smaller in size than it was beforehand.... Hopefully that made sense.