ICloud storage says it's using 4.9 GB for mail, but iCloud Mail says no messages in any folder
I'm at a loss here.
I'm trying to clean out my iCloud Mail. All the folders it shows say no messages, but the storage stats on my devices say that Mail is using 4.9 GB.
Where is the data being used up and how can I delete it?
I might have found them...
I used a mail client to set up IMAP and grab ALL the folders it found (used Outlook 2013). For whatever reason, the iCloud Mail website doesn't even show ALL the folders.
Outlook also found 14K inbox messages that were NOT showing in the web version. ***.
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I have a Nikon D600 and D800 and I shoot everything in Raw. I use Photoshop Elements 9 for processing but I have been unable to convert any RAW files to open in PSE. Says unable to parse the file. What does this mean and how do I fix it?
Since pse 9 can only use up to camera raw 6.5 and the d600 needs at least 7.3 and the d800 needs at least 6.7, you can use the
8.6 adobe dng converter to convert those files to dng copies, which then pse 9 should open.
8.6 dng converter
windows
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 8.6
mac
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 8.6
Note:
If you have windows xp or vista or mac os x 10.6, then you'll need to use the 8.3 dng converter instead
windows
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 8.3
mac
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 8.3
how to use the dng converter
Camera Raw: How to use Adobe DNG Converter - YouTube
more info on supported cameras and camera raw plugins required
Camera Raw plug-in | Supported cameras
Camera Raw-compatible Adobe applications -
I have an apple ID which I use to sign into icloud for my iPad and iPhone.But when I use the same ID for setting up iCloud on my Macbook it says INCORRECT ID or password, try again. I tried changing my passwords several times but it does not work for the macbook.
You will have to provide the correct password to delete the existing account, if you have tried but are not getting the password reset email, contact Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password.
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When I enter my photos app(only on my iPad Air), it says my iCloud storage can't update because it's full. In the settings it says I have 1,5 GB storage left. How do I solve this problem?
Welcome to the Apple community.
Could you please clarify what it is that is full, your iPad or your iCloud storage. -
cannot load my library onto my ipod since getting icloud? Itunes states that I need to download from icloud? Can I not use my ipod as I did pre-icloud?
Chris CA wrote:
You cannot backup photos to iCloud.
You can enable Photo Stream (in Settings > iCloud) but only for 30 days and only a max of 1000 photos.
Then what does this mean? It was copied from the kb article that I posted above.
Reducing the size of your Camera Roll backup
If you take lots of photos and videos with your iOS device, you may notice your Camera Roll takes up most of your iCloud Storage backup. To check the size of the Camera Roll backup on your device:
On your Home Screen, tap Settings.
Tap iCloud.
Tap Storage & Backup.
Tap Manage Storage.
In the Backups section, tap your device.
In the Backup Options section, the backup size is displayed under Camera Roll.
To reduce the size of your Camera Roll backup, save your photos and videos locally to your computer with iTunes, and then manually back up your iOS device. If you want to keep your photos and videos on your iOS device, you can turn off Camera Roll in Backup (see the "Deleting backups and turning off Backup for your Device" section above) orpurchase additional storage. -
we have 2 itouchs, we a separate itunes account for each one. We have one home computer to use them both on for sync and icloud, the icloud will not accept the 2 accounts?
Do you know what happens if you delete the icloud account from an iphone 4s? Will it delete the pictures, documents, etc. from the phone, or just unlink the icloud from the phone? I want to associate a different icloud account to the phone.
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I just purchased a 3TB Time Capsule. I live in Italy and have 220V power. The Time Capsule is rated for that, but the cord says 125V. Can I use this cord with an adapter, or do I need to buy a new cord at an Italian store?
Due to the kind of plug used the US power cord is rated at the 125v value.. and legally we cannot advise you to use on higher voltages.. although I have never had issues in Australia.. 240v.
But adapters from your Euro power plug to US are generally ugly .. unsightly things.. and often sit high above the socket and are none too stable.. I agree with Bob.. just go out and buy a standard figure 8 power cord.. check with Apple in Italy for a white one.. if you are going to have it on show.. black are far more common. Or even check ebay for a standard power Apple power cord as a number of items they sell use the figure8 socket. -
I just bought a used i pod touch from work but the screen says Ipod is disabled, how do I clear that to get back and eneter in the passcode?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
We are novice users of an Ipad. Have recently taken many video clips at a wedding. Ipad now displays message "Not enough storage this Ipad cannot be backed up because there is not enough Icloud storage available etc" Neither option "close" or "settings" will respond and the screen quickly goes blank. Any help would be welcome. Bob.
A reset may help. Tap and hold the Home button and the On/Off button at the same time for approximately 10-15 seconds, until the Apple logo reappears. Release both buttons and await restart.
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i can see my contacts in my iPad using the contacts app, but i cannot see a single contact being synced to the iCloud contacts section when i use my computer to log into the iCloud website?
I am signed into the iCloud and contacts are turned on in the iCloud settings on my iPad. the iCloud account is checked in the groups area of the contacts settings. the calendar is turned on the same way and that syncs to iCloud...just not contacts.
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I already have flashplayer on my mac. I have been using online video tutorials for learning, but suddenly all my YouTube vodeos say "plug-in blocked". I follow the instructions for installing or updating, but nothing has helped. I have looked everywhere in Safari help with no success. How can I restore this plug-in, PLEASE?
Austin Moore
Knoxville, TennesseeI already have flashplayer on my mac. I have been using online video tutorials for learning, but suddenly all my YouTube vodeos say "plug-in blocked". I follow the instructions for installing or updating, but nothing has helped. I have looked everywhere in Safari help with no success. How can I restore this plug-in, PLEASE?
Austin Moore
Knoxville, Tennessee -
i have an app update on my phone through the app store, but i dont have that app and when i hit update it says the item is no longer available for sale,, but i cannot get rid of the little 1 at the corner of the app store app,, how can i get rid of it,, i have iphone 5
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard (command-C).
In the Finder, press the key combination command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test. -
My ipad is saying connect to itunes because it has been disabled. but my itunes says i need to unlock it before i cant do anything. i need help.
Hi Stephanie,
Welcome to Apple Support Communities.
It sounds like you're going to have to put the iPad in to recovery mode before you can restore it. The article linked below provides more details about the passcode lock and will walk you through putting the process of restoring from recovery mode.
iOS: Forgot passcode or device disabled
http://support.apple.com/kb/ht1212
Use recovery mode
Follow these steps if you never synced your device with iTunes, if you don't have Find My iPhone set up, or if you can't get to your own computer. You'll need to put your device in recovery mode, which will erase the device and its passcode. Then you'll restore your device as new or from a backup.
Disconnect all cables from your device.
Turn off your device.
Press and hold the Home button. While holding the Home button, connect your device to iTunes. If your device doesn't turn on automatically, turn it on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode.
Click OK, then restore the device.
Cheers!
-Jason -
I want to use my wifi iPad for navigation but now realise it doesn't have gps built in. Is it possible to use hot spot to get the gps location to my iPad from my iphone? Long shot I know!
I thought yes, more like this on the right says no. Why not take the two devices outside and try.
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My LR 4 suddenly no longer recognized my memory cards. I am using the same cards and cameras but consisitently get the error message:"files not imported because the files could not be read. they are jpg and nef files...I am stuck without my workhorse! Any advice is helpful. This has never happened in 6 years
answered in your other thread LR 4 suddenly no longer recognizes files.
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I have a new iPad. I am using Comcast as my email provider but when I send a message, it pulls up the facebook email addresses for my contacts instead of the addresses stored in my comcast account. How can I get rid of the Facebook email addresses? The comcast addresses are stored in the comcast (xfinity) app. I do not use the "mail" or "contacts" apps ....I go straight to comcast (xfinity). I wish I could start over!!! thanks.
iPadI could be wrong, but it sounds like Facebook imported to your contacts. I have the Xfinity app on my new ipad, too, but none of my stored contacts from the online version are showing, only what I manually entered into the iPads contacts are there. When I did add the FB app, I did not grant it permission to push and pull from my ipad (not a fan of FB knowing every detail about me), so that may be where our difference lies. You could try to open the app and change your privacy settings, or delete it and then reinstall without granting permissions to integrate.
I'm sure someone here with a lot more knowledge then me can probably diagnose your issue better, though. Good luck!
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