ICloud sync using 3G, how to complain?

Iphone4. When the ios5 comes out, I upgraded. Connecting to university's wifi and charging, my phone was left on desk. The next day I found there was a 365Mb traffic through 3G while charging and my data plan blown. There was some error log at that time in the phone and maybe at that time the connection lost due tot the fluctuate of wifi. I called several times to the "technic" department, they transferred through lines and finally found some one who even don't know there is log file in the phone and asked me to contact at&t. There is nothing wrong with at&t, just the new system think that it is on wifi and sync to icloud.
Anyone here knows whom should I contact to solve this issue? After that I disabled the sync and then it comes to 5.0.1. I was charged more than $30 for this error of new feature. Really don't know whom should I refers to. Any help grateful.

Google CEOemail - Not sure how upto date the list is
For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled.   Richard P. Feynman

Similar Messages

  • I just rebuilt my mail inbox, 1 iCloud account and 2 other imap accounts, and everything is gone. Nothing on the remote servers either and on all my iCloud sync mobiles. How can i recover all my emails? Thanks

    I just rebuilt my mail inbox, 1 iCloud account and 2 other imap accounts, and everything is gone. Nothing on the remote servers either and on all my iCloud sync mobiles. How can i recover all my emails? Thanks it's all my work!!!!!!!

    we do what your doing... we use the same ID for "Icloud".
    We do NOT use the same ID for:  Face time and Imessage

  • Will iCloud sync using your 3G connection?

    Will iCloud on IOS 5 sync data using your 3G connection? If it does is there any way to set it that it does not sync over your 3G network and only sync using wifi when connected?
    Also the new IOS 5 update, will it use more mobile data? If so how can i cap this so that it does not use too much data without me relaising?

    Do you know what, I think that this *is* enough for me to look elsewhere.  PhotoStream doesn't work for me, so that has been a major annoyance which had taken time to try to resolve (unsucessfully) and now they have made something that I do regularly 4 times more time consuming for me.
    I have a work iPhone, my own iPhone, and an iPad.  Perhaps I'm unusual in having several iOS devices hooked to the same iTunes, but what this means is that if I want to delete an app, whereas before I only had to delete it in iTunes and then sync my 3 devices, now I have to deleted in iTunes, delete from my work iPhone, delete from my own iPhone, and delete from my iPad.
    It's stupid, idiotic, and frankly rubbish.  Sure, I'm invested in the iOS world with probably a couple of hundred of pounds worth of apps, with TomTom and so on, but guess what - that is only a fraction of the cost of a new device, so really, when it comes to it, it's nowhere near enough to keep me on iOS.  Real alternatives are available now, in a way that they weren't 4 years ago, and although "they" may say "it's not much of a hassle", really, why should I have to put up with any hassle?

  • I have a problem with iCloud - i have great internet access at work, but slow internet access at home (less than 1MB/PS) and I use the full range of iCloud syncing facilities. How can i make my devices ONLY sync at work.. and not at home??

    As stated above, if i go out during the day, buy an app, download a song and take 20 photo's when i get home my devices will all take 30mins to sync before i can even browse websites or check my facebook at home.
    Can i set up my iCloud to only sync when i am on my work Wi-fi...?

    Welcome to the Apple Community.
    Not unless you stop it connecting to wifi at home.

  • How can i update my old 2006 iMac Intel core 2 duo running 10.6.8 to OSX Lion so that I can sync using iCloud with my newer devices?  Mountain Lion is not an option for my older model and Lion is no longer available at App store.

    How can i update my old 2006 iMac Intel core 2 duo running 10.6.8 to OSX Lion so that I can sync using iCloud with my newer devices?  Mountain Lion is not an option for my older model and Lion is no longer available at App store. 

    Call Apple's online store's telesales agents: 1-800-MY-APPLE (1-800-692-7753) or Customer Service and Sales Support at 1-800-676-2775. For Lion you'll get a redemptions code via e-mail and need to DL from the Mac Apple Store (requires SL 10.6.6+).

  • How can you sync ipad 2 photos to pc not using the cable or icloud sync?

    How can you sync ipad 2 photos to pc not using the cable or icloud sync? Is there a way to do this via wi-fi network, How can you sync ipad 2 photos to pc not using the cable or icloud sync? Is there a way to do this via wi-fi network

    Thanks for that, that was my first suggestion but he wants to not email either. His problem is he used his old nokia to do it and it was fine, now anything other than that he thinks is too much hassle.

  • Went to use my contacts and they are all gone!  Changed iCloud accounts on Saturday, performed a backup and then synced my music only on iTunes via a PC. How do I find out if my contacts were really stored on iCloud? If so, how do I get them back?

    Went to use my contacts and they are all gone!  Changed iCloud accounts on Saturday, performed a backup and then synced my music only on iTunes via a PC. How do I find out if my contacts were really stored on iCloud? If so, how do I get them back?

    Log into icloud.com and then click on the Contacts icon.  If the list is empty, then it's gone.

  • Hi, my iPhone 4 lost all of my contacts last night. I have never used, nor synced my phone to iCloud, or iTunes. How do I recover my contacts??

    Hello, just last night I lost all of my contacts on my iPhone 4. I have never used, nor synced my Iphone to my iCloud, or iTunes. How can I recover my lost contacts??
    Also, I am really worried that I might lose more stuff, like pictures. My Mom passed away this Tuesday, the 12th, so I'm nervous that my iPhone might lose photos of her that are on my phone. How do I fix this?!?

    You need to hook up your phone to a computer that is running iTunes, and that has been authorized with your AppleID. Here is an iTunes primer if you aren't familiar with that whole thing:
    http://www.apple.com/support/itunes/
    Once iTunes is installed on your computer (Windows or Mac), then you would hook up your phone to the computer using the USB cable that came with the phone so you can sync it:
    http://support.apple.com/kb/HT1296
    Once you have sync'd your phone, it is a good idea to do so regularly if you are not planning on using iCloud. If you decide to use iCloud (which is free for the first 5 GB of storage), then much of your stuff will be backed up on the Cloud on a regular basis, and the need to sync to iTunes becomes less urgent. Here is the iCloud primer in case you are interested in persuing that:
    http://www.apple.com/support/icloud/
    Hope this all works out for you. I'm sure this is a really hard time for you, and to have to go through a whole new learning curve at the same time is going to be difficult. But hope you are able to get through the basics so that you will at least have the peace of mind of knowing that your stuff is backed up and retrievable!
    Take care,
    GB

  • How can I set up iCloud sync with Outlook 2007 using Hotmail account?

    Hi,
    I installed iCloud PC control panel. I tried to sync my contacts and calendars from Outlook (2007) to the cloud but I gets this message: "Add an e-mail account to Outlook Before setting up iCloud". I have an Hotmail account synced up into my Outlook via Outlook Connector. Can iCloud sync with Hotmail accounts?
    What should I do to get my calendars and contacts synchronize to the cloud. Does Outlook 2007 can be synced by the cloud too?
    How can I set up iCloud sync with Outlook 2007 using Hotmail account?

    I found a way to fix this, it did the trick for me:
    https://discussions.apple.com/thread/3109623
    All you have to do is include a new e-mail account [email protected] (set it as a default) on Outlook with the options that are showed in the thread I linked and you should have the calendars and tasks syncronised. It works perfectly with ipod touch, ipad and Outlook 2010 on windows 7.

  • I share a macbook with my other half and we both use it for our iphones. When syncing using the new software I now have all of her and my contacts on my phone.  I don't want her contacts! How do I get rid?

    I share a macbook with my other half and we both use it for our iphones. When syncing using the new software I now have all of her and my contacts on my phone.  I don't want her contacts! How do I get rid?

    Hi,
    You have 2 solutions:
    1 - You can use 2 differents icloud account
    2 - You use the same account but you don't sync yours contacts.
    You configure that in  Settings > icloud
    You activate or desactivate what you want.
    Have a nice day.

  • HT204053 I share an iTunes account with my daughter, I just got an ipad and need to set up with my own I'd for iCloud sync  how can I keep my apps and music?

    I share an iTunes account with my daughter, I just got an ipad and need to set up with my own I'd for iCloud sync  how can I keep my apps and music?

    ColleenMcG wrote:
    You can continue to share the same iTunes account ID with your daughter and set up a separate iCloud account with a different ID.
    => is this a different iCloud account for each device?  I thought iCloud account ID had to match some iTunes account ID, for which we only have one i Tunes account?
    You need to set up a separate iCloud account for each person that does not want to share their iCloud data.  If you share an iCloud account with someone, any data you both sync with the shared account is merged, and you end up with each other's data on your device(s).  If, for example, you owned two devices and someone else in the family also owned two devices, you would both want your own iCloud accounts, and you would each set up your personal iCloud account on the two devices you own.  In other words, you want a separate iCloud account for each person to be used on the devices they own.  Each iCloud account has to have a separate Apple ID.  The ID does not need to be the same as the ID used for iTunes.  Many families perfer to share the same iTunes account/ID, but maintain separate iCloud accounts with different IDs to keep there data separated.
    ColleenMcG wrote:
    It does not need to be the same as the ID used for iCloud.
    => what ID, iTunes?  So I can have a separate iCloud account "only" ID which I also assume must be some [valid] email address?  The children currently do not have email accounts anywhere.
    Yes, I was referring to the iTunes ID not needing to be the same as the ID used for iCloud.  In order to set up an Apple ID your children will need to have a valid email address that can be verified by Apple.  Apple requires this so they have a way of contacting the owner if there is a problem with the account, such as when you may need to reset the password on the account.  When you set up the ID, Apple will send a verification email to this email account and you will need to click on the verificating link in the email to complete the process.  If they don't currently have an email account you can just set one up with gmail or another free email hosting service.  They don't have to use the account but you will need it to set up the ID.

  • How do I move files in iCloud while using my mini iPad?

    I just recently got an iPad mini with retina display.  This is my first iPad.  There are many things that are new to me.
    At the moment, I'm trying to figure out how to move or delete files in iCloud Drive while using my mini iPad.  As I understand it, the only way to look at, organize or move files in the iCloud drive is to login to iCloud via a browser other than installing a separate specific application that lets me do that.  However, I have found that even if I login to the iCloud drive using a browser, I still can't move or delete files while using the mini iPad although I can view the file list and folder list, create file folders, and use files for which I already have an application installed.
    How do I get around this so that I can do those things?  Do I really have to get a separate application to do that?  If so, what's a good one to use?

    Hi Files get sent to iCloud when you backup this happens Automatically When you charge your iPad Since ios 7 Almost everything can be done over your WiFi Software updates  apps& data can all be synced over WiFi We have  2 iPhones & 3 iPads & have not used PC for over a year. For Apple Devices. Go to ibooks download iPad user guide its Free. Cheers Brian

  • My icloud calendar used to sync between outlook and my iPad.  I updated my iPad and now my calendar will not sinc.

    My icloud calendar used to sync with between my PC and my iPad until I updated the software on my iPad.  Now they are not syncing.  How can I fix this?

    Welcome to the Apple Community diannebc.
    First check that all your settings are correct, that calendar syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
    Make sure the calendars you are using are in your 'iCloud' account and not an 'On My Mac', 'On My Phone' or other non iCloud account (you can do this by clicking/tapping the calendar button in the top left corner of the application ), non iCloud calendars will not sync.
    If you are sure that everything is set up correctly and your calendars are in the iCloud account, you might try unchecking calendar syncing in the iCloud settings, restarting your device and then re-enabling calendar syncing settings.

  • I've just purchased an iPad 3, 4th edition. I have been using a PC with Microsoft office xp and would like to sync. My emails, contacts, word docs, photos, music now and in the future. What are my best options? Also, can icloud be used with my PC.

    I've just purchased an iPad 3, 4th edition. I have been using a PC with Microsoft office xp and would like to sync. My emails, contacts, word docs, photos, music now and in the future. What are my best options? Also, can icloud be used with my PC.

    FYI
    Complete guide to using iOS 6
    http://howto.cnet.com/ios-6-complete-guide/
    Guide to Built-In Apps on iOS
    https://sites.google.com/site/appleclubfhs/support/advice-and-articles/guide-to- built-in-apps-ios
    You can download a complete iOS 5 iPad User Guide and iOS 6 iPad User Guide here: http://support.apple.com/manuals/ipad/
    Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
    Apple - iPad - Guided Tours
    http://www.apple.com/ipad/videos/
    Apple iPad Guided Tours - Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
    http://www.youtube.com/watch?v=YT2bD0-OqBM
    http://www.youtube.com/watch?v=ROY4tLyNlsg&feature=relmfu
    http://www.youtube.com/watch?v=QSPXXhmwYf4&feature=relmfu
    How to - Articles & User Guides & Tutorials
    http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
    iPad How-Tos  http://ipod.about.com/lr/ipad_how-tos/903396/1/
    You can download this guide to your iPad.
    iPad User Guide for iOS 5
    http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
     Cheers, Tom

  • Reseting Mac - How will iCloud sync?

    Hi guys,
    I want to reset my Mac, and slowly reinstall everything back onto it. Before I reset i want to make sure how iCLoud will respond.
    I use iCloud to sync contacts, calendars, reminders etc between my mac, iPad, and iPhone. In the process I don't want them to sync so I won't lose anything.
    Is it a matter of turning iCloud off?
    Thanks

    Hi compleidiot23,
    Thanks for visiting Apple Support Communities.
    If you are intending to reinstall OS X on your Mac, you can sign out of iCloud before doing so. This will turn off iCloud syncing and remove iCloud data from your Mac.
    For more information, I recommend giving this article a read through:
    iCloud: Change iCloud feature settings
    After the reinstallation is complete, you can set up iCloud on the Mac again. This page has more information on setting up iCloud again:
    Apple - iCloud - Learn how to set up iCloud on all your devices.
    Also, it's a good idea to back up your Mac with Time Machine if you're not already doing so:
    Mac Basics: Time Machine backs up your Mac - Apple Support
    Best Regards,
    Jeremy

Maybe you are looking for