ICloud syncing problems

My wife and I both recently upgraded to 4S phones, and were excited when we found out about all of the great features that iCloud offers. We have had problems however, where both of our seperate contact lists, calendars certain phone settings (like Siri 'about me' information) are getting changes. It seems like any time one of us makes a change to any one of the iCloud synced items, the other device is taking on all of the settings of the one just updated (ie., if I add a contact, all of my contact, calendar and general settings get put on her phone, and the same thing happens to mine if she updates).
We share an apple account between our two devices, since there wasn't really a need to have seperate ones when we got our original 3GS phones, and the Mac Specialist that helped us at the Apple store the night we bought our 4S phones told us that there wasn't any problems in doing that.
Any thoughts/suggestions/help?

I did mean syncs, not backups. The actual backups of both phones are done through our home computer and iTunes, so we haven't had any problems with those.
In regards to the syncs, would we be able to maintain our data correctly between the two devices if I did all of my syncing through our computer/iTunes and my wife did her syncing through iCloud, or would we still run into the same problems as when we were both syncing to iCloud with the single Apple ID?

Similar Messages

ICloud sync problems with 10.9.3

Over the last 2 months I've noticed that from time to time my Notes & Calender stop syncing to iCloud from my MacBookPro. For example, the Notes window has "Updating ..." tacked onto the window title bar. When this happens, it's often the case that the iCloud pane in System Preferences won't open.
Other discussions suggest checking accounts etc but this clearly isn't the problem since iCloud syncing starts working again after a restart.
Any ideas? Should I try a system re-install?

I think I have solved the problem myself (but thanks again Csound1 for your suggestion as it made me try other remedies.)
There are two almost identical MacBook Pros in our home (mine and my wife's) and I keep them synced at intervals. I think the problem may have been to do with the fact that my account on each computer uses iCloud for Notes, Calendar and Mail accounts, and in some way the two Macs had become too identical so that iCloud was not distinguishing between them, leading to what I think system programmers call a 'deadly embrace' (each Mac waiting for the other to finish some task, like two ultra polite people trying to let each other go through a door first). Since carrying out the steps below on 20th June, iCloud sync has been working perfectly, Mail has stopped crashing, and the iCloud pane in System preferences always opens when I select it. In fact I have not had to use Force Quit at all since that date, and I have not restarted my computer (just let it sleep when not in use).
What I did was:
Step 1: made backups or archives of all mailboxes, notes, calendars and contacts from my Mac (anything that had anything to do with iCloud).
Step 2: on my Mac from System Preferences, selected the iCloud control pane, turned off iCloud syncing for all options individually, accepting any advisories that data copies would be deleted from my Mac.
Step 3: still in the iCloud pane of System Preferences, logged my Mac out of iCloud.
Step 4: repeated steps 2 and 3 for my duplicate account on my wife's Mac.
Step 5: restarted both Macs.
Step 6: on each Mac, logged back into iCloud and re-enabled iCloud syncing where wanted. [In the case of contacts, I deleted all contacts on the Mac completely first as otherwise you end up with duplicated entries as the data from iCloud is merged with the data on the Mac itself.] All the iCloud data was then correctly downloaded onto each Mac, and I did not need the backups I had made (but of course one should always make backups before carrying out any major re-organisation).
I have also checked my cross-Mac syncing procedures, and now I only sync folders that I know hold user content. This means anything that's not in ~/Library (the user's library), but it can also include some folders in the library such as mailboxes. Of course there's no point re-syncing anything set up to sync via iCloud (such as notes, calendars and contacts), but even if you select Mail in iCloud preferences actual mail messages aren't included, hence the need to sync ~/Library/Mail if you keep mail on your computer (as I do) rather than relying in an IMAP mail server.
That was it, and as I said, it seems to be holding good.
Hope these notes will be helpful to someone else.

ICloud sync problems between computer, ipad, and iphone

I'm having issues with icloud syncing with calendars.
I'm running OS X Yosemite and OS 8 on iphone and ipad.
I have my computer calendar, my iphone calendar, my ipad calendar, and am logged into icloud.com all under the same apple ID.
When I enter a new event on my phone, it shows up on phone and icloud.com but not on computer or ipad.
When I enter a new event on my computer, it shows up on computer but not phone, icloud.com or ipad
when i enter a new event on ipad, it shows up on icloud.com but not phone or computer
when i enter a new event on icloud.com - it doesn't show up on iphone, computer, or ipad.
Help!!?

If I make changes on exsisiting pages documents from my laptop they aren't syncing to my other devices.
I created 2 new pages documents over 12 hours ago, and I see they just now are showing up on my iPhone and iPad

IWork documents don't move to iCloud/syncing problem

I was creating the document in Numbers and wanted to share it. After I tried to share (iCloud link), it gaves me a message: This spreadsheet is still being moved to iCloud. Wait for the move to complete, then try sharing again... Then I checked my other docs and it hasn't been syncing the documents for last 3-4 days. It seems, that something happened last update 10.9.2... I remember having the same problem after installing Mavericks for a first time. Then I foun solution in internet... I had to delete some file in Library/ ... but I can't remember it anymore and I cant find the asnwer anymore...please ... help...

Several users have found that going to Settings > General > Reset > Reset All Settings fixes this issue.

Need help with Mac Pro (2008) iCloud sync problem

I am using a Mac Pro (Early 2008) with multiple drives and partitions, some of which I use for various software testing. I wanted to have access to the same data on various partitions, so I tried to use iCloud to store some Pages files. I found that in the Mountain Lion Partition that I normally use, that the document data ( Pages, Numbers, etc) would not upload to the cloud... just showed as waiting. All other iCloud Data ( Calendar, Address Book , etc) did sync fine. If I accessed iCloud using a browser or looked on iClould using the iCloud Manage function in the iCloud system preferences, I could see all the files. I then found that I did have another Mountain LIon partition in which the data syncing all worked. Other testing showed that if I did a clone of the working partition using SuperDuper, the clone worked properly, but if I did a clean install of 10.8.4, the document data did not sync.If I did a clean install and used the migration assistant to migrate from the working partition, it still did not work. I later found that if I replaced the top level Library file in a non working partition with the one from the working partition, that I could make the non working partition sync properly. I have not been able to find a subset of the folder that would make things work, but have not tried every combination. At this point my only conclusion is that there must be a bug in the 10.8.4 installer. Apple has been working on this for a few weeks, but has not found anything and cannot duplicate... but they are testing with iMacs.
Is there anyone with a Mac Pro (2008) who can do a clean install of 10.8.4 on a partition and see if they can still access their iCloud data (Pages, Numbers, Etc). If so that would probably confirm the otherwise unexplanable problem.

I am using a Mac Pro (Early 2008) with multiple drives and partitions, some of which I use for various software testing. I wanted to have access to the same data on various partitions, so I tried to use iCloud to store some Pages files. I found that in the Mountain Lion Partition that I normally use, that the document data ( Pages, Numbers, etc) would not upload to the cloud... just showed as waiting. All other iCloud Data ( Calendar, Address Book , etc) did sync fine. If I accessed iCloud using a browser or looked on iClould using the iCloud Manage function in the iCloud system preferences, I could see all the files. I then found that I did have another Mountain LIon partition in which the data syncing all worked. Other testing showed that if I did a clone of the working partition using SuperDuper, the clone worked properly, but if I did a clean install of 10.8.4, the document data did not sync.If I did a clean install and used the migration assistant to migrate from the working partition, it still did not work. I later found that if I replaced the top level Library file in a non working partition with the one from the working partition, that I could make the non working partition sync properly. I have not been able to find a subset of the folder that would make things work, but have not tried every combination. At this point my only conclusion is that there must be a bug in the 10.8.4 installer. Apple has been working on this for a few weeks, but has not found anything and cannot duplicate... but they are testing with iMacs.
Is there anyone with a Mac Pro (2008) who can do a clean install of 10.8.4 on a partition and see if they can still access their iCloud data (Pages, Numbers, Etc). If so that would probably confirm the otherwise unexplanable problem.

ICloud Sync problems on iMac and MacBook Pro

When I add files to my iCloud/pages folder on my iMac, those files will not download on my MacBook Pro. When I add files to iCloud/pages folder on my MacBook Pro, those files will not download on my iMac. The files do show up on iCloud.com. I am using the same apple id on both computers. If I create a file on my iMac it shows up on my MacBook Pro but there is a cloud with a down pointing arrow next to it, but it never downloads. Vice versa is true if creating files on my MacBook Pro. If I create a folder on iCloud drive (iCloud/Folder) and put files in it they seem to sync properly, but files in subfolders created inside iCloud/Pages are the ones that do not sync properly. This makes iCloud Drive very unreliable for me. Help please? Thinking of going back to Google Drive to keep my files in sync across my iMac, MacBook Pro, iPhone 6, and iPad Air.

I have the exact same problem. iCloud drive on my iMac and macbook pro contain some of the same files, but not all.
Files that haven't synced are several days old rather than weeks to months old, so possibly this is a verrrry slow sync issue hopefully.

ICloud sync problem - getting messages from one contact on two different phones

My partner and I accidentally synced our phones to the same iCloud account and all of our contacts merged. We solved that problem but now we're both getting messages from one of my contacts at the same time. We've both deleted the contact and the message string, and that hasn't seemed to help. Any advice would be most appreciated.

Reset iMessage by turning it off and then back on. You might have to restore phones as new because I message Registers the phone with the cloud.

IPad +MAC +ICloud- sync Problem

Hi I have Mac with Mountain Lion and Ipad 2 . I have some problem in sync betwenn devices
Notes: sync between Mac and Ipad . But They do not appear in Icloud
Contacts: Mac have 870 contatcs but in icloud and Ipad it appear only 34 contacts
I tried many ways but clouldnt solve .
Please help me

Hello verprop
Pages was updated to 5.1 around the same time as the other updates. Check the Mac App Store for updates.
OS X: Updating OS X and Mac App Store apps
http://support.apple.com/kb/ht1338
Regards,
-Norm G.

OS X v10.7, iCal and iCloud - sync problems

BLUF: After installing OS X v.10.7, iCal will not accept my iCloud password and thus will not sync/update my calander events on the laptop to my other devices or to the cloud. Sync-ing is fine between other devices and the cloud, so the Cloud isn't the problem.
Details: I recently allowed Lion to install it's most current update. At the conclusion of the install, it rebooted and gave me the option to install a new version of Lion or to recover from TimeCapsule/TimeMachine. I assume the update failed for some reason, and it was unable to reboot as planned, but it did not give me any indication of the problem nor did it provide any error messages. I allowed it to install a new version of Lion. Unfortunately, not a good start to an OS update.
The reinstall seemed to be ok except that it reset/changed some of my settings for mail accounts and now iCal will not log into iCloud. I have entered the correct iCloud password and it keeps coming back with the same dialog box saying the password is wrong and to re-enter. I have verified both the account name and password by logging into iCloud directly which works fine. New items place on the calendar are never synced to the cloud or to other devices, however, sincing from other devices to the cloud and back is not a problem.
Any help or suggestions appreciated. Thanks.

Problem has been solved - for those who possibly have the same problem, I will note what I did. The trouble-shooting guide mentioned disabling/re-enabling iCloud calendars in iCal through the System Preferences. I noticed when I attempted to do this that iCloud wasn't there anymore. Apparently the reinstall of Lion (after the failed upgrade from 10.7.2 to 10.7.4) required me to re-reinstall (install?) the 10.7.4 upgrade. Once this was done, the iCal connected properly to iCloud and is syncing.
I have also now started the download on MountainLion - hopefully this is an enhancement instead of a source of new problems.

TS3991 iCloud sync problem with iPad

Hello, I have bought a new iPad (first time) and wanted to sync my presentations currently stored in iCloud using Keynote. With my iPhone, it works perfectly but when it comes to iPad, I see the files but they are not downloading. I see just empty downloading bars, but they stay like that. I also can't delete them because they haven't been downloaded yet
So, I tried deleting them from iCloud and lets see if they are gonna disappear. But no, they haven't. Even though I tried closing/reopening icloud option for Keynote (when i closed it asked me whether you want to delete files or not, I said "yes, delete them") they appeared again.
Currently, I closed iCloud option for Keynote and imported my files using Dropbox, I would be really happy if I can use iCloud service again.
Thanks.

Welcome to the Apple community.
Have you tried deleting your iCloud account from your iOS device and adding it back again.

ICloud sync problems, documents not showing up

I uploaded a few documents on to my iCloud drive from my Mac 1.
I can see them from My Mac 1 and from iCloud.com but cannot from my other Macs.
Documents were uploaded in the morning and am checking at night, still no signs.
Is there a access or sync issue for showing documents across all your devices ?

Ok got it to work. I went and created another folder just a dummy one on my Mac which was not showing it.
And eureka it synced immediately and showed up all the docs.
Sync bug !!!!!

ICloud sync problem with calendar Events on MBP and iPhone since last update. Some of my calendars appear to have either been deleted or merged.

I've noticed quite a few events have disappeared since the last update. Also my calendars appear to have either been deleted or merged. I've lost some very important events. Has anyone else had these problems?

Hi eddieishere,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/TS3999?viewlocale=en_US
Cheers,
- Judy

Ical, icloud sync problem. mac to phone

When I add an event on my phone ical it will appear on the Mac, but if I add on the mac calendar it won't appear on phone calendar. Yet if I delete an event on my mac it will delete on phone calendar. Any ideas?

jnll,
Use iCloud: Troubleshooting iCloud Calendar to help you sort out your problems.
Have you checked, or tried changing the iCal>Preferences...>Accounts>"Refresh Calendars:" settings?

Sync problems with iCloud + Exchange

Since 3-4 weeks the email/calendar synchronization with my iPhone's (3GS and 4S) and iPad 2 is nor working properly any more,
I have in parallel installed an iCloud account for private and an Exchange account for business use.
Only if I turn the iPhones/iPad off and on it syncs for one time. After that the email app always shows the turning wheel and "Receiving emails" and does nothing more at all.
As soon as I delete my iCloud account on the iPhone's/iPad the Exchange account works perfect again without any problems. As soon as I reinstall iCloud all email/calendar sync for Exchange and iCloud is dead again.
So there must be a problem with the iCloud sync which also affects the Exchange sync.
As long as I used my Exchange account together with Gmail I had no problems at all.
Hopefully Apple fixes this problem with iCloud within the next days otherwise I have to go to Google back again.
Any people out there with the same problem?

I have boiled the problem down to just the icloud contacts. If I leave them off everything is fine when I turn them on my exchange accounts will not update.

Sync problems with iCloud & Outlook 2010?

I am having sync problems with Outlook. Sync seems to cause outlook to crash, run boggy, etc. Tried Code Two software to sync which only made thing worse. Any ideas?

Another way to put it would be: What is the optimal combination when you have a Windows PC running Outlook on one hand, and want to sync contact and calendar information with your iPhone over the Internet?
Maybe I should ask, what is the least painful way of doing this?
Is it Gmail+Outlook+some add on?
Outlook.com + Outlook?
Or something else?

ICloud syncing problems

Similar Messages

Maybe you are looking for