ICLoud upgrade from 10 to 20gb - partial refund? Double paid.

OK, I upgraded my standard 5gb free storage to 10gb,two months ago. In 2 months I used it all up - so yesterday I upgraded to 20gb. Should I be entitled to a refund? I've effectively paid for the 10gb plus the 20gb, and only have 20gb.
Apple should only charge me for an additional 10gb to take me to 20gb - not the full 20gb charge after I'd only recently paid for the 10gb upgrade...surely?

I upgraded to 10GB within the last 30 days and now realize I too need more space after starting college this month. I have some disabilities and recently discovered the InDaisy app for playing audiobooks for the blind and dyslexic on the iPhone/iPad. The files are quite large but I guess I will just be out of space because I don't agree with having to pay twice for upgrades. It seems to me like an underhanded way to generate revenue. Very disappointing - please tell me that we are missing something in the fine print.

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HT201318 if I upgrade from 10GB to 20GB will I be charged $20.00 or $40.00?

if I upgrade from 10GB to 20GB will I be charged $20.00 or $40.00?

If you upgrade the storage, you will pay the whole cost of the new storage, not the difference with the one you have now

Re: Upgrading from Broadband to Unlimited Broadban...

I just tried to upgrade from BT Infinity 20GB to BT Infinity Unlimited.
I took out an 18 month contract (6 months ago) which had £15 discount for 6 months and £2.50 discount for 18 months.
I tried telling the options agent that I should, according to their website, retain the £2.50 discount for the next 12 months.
After the agent finally found the web page I referred him to, he said it did not apply.
In which case, BT need to amend their http://bt.custhelp.com/app/answers/detail/a_id/36397/c/346/related/1 page as it clearly states I should be able to retain the £2.50 discount.

@sukieb3 this part is very clear
The only exception to this is if the higher broadband option has a special offer or if you're moving from BT broadband to BT Infinity.
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HT5622 How do I get refund from unwanted iCloud upgrade?

I upgraded my iCloud storage thinking that it would allow me to upgrade to latest iOS system which I don't have room for. The iCloud upgrade is no use for this so I want to claim the money back. How do I do this?

If it's been 15 days or less, call the Apple online store (1-800-My-Apple in the U.S. and Canada).

HT201238 I got an icloud upgrade for $20 on my iphone but i don't need it. how do i get this refunded?

I got an icloud upgrade for $20 on my iphone but i don't need it. how do i get this refunded?

You can cancel an iCloud storage upgrade but only within 15 days of buying:
Apple seem to have made this as difficult as possible. You may be able to do this using http://expresslane.apple.com - click 'See all products and services', then 'More Products and Services, then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
If it is more than 15 but less than 45 days you may be able to get a partial refund by the same method.
If it is more than 45 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
http://help.apple.com/icloud/#mm12eecb08e7

HT201318 how can i get a refund for my icloud upgrade? i am within the 15 days

how can i get a refund for my icloud upgrade? i am within the 15 days

If in the US, follow the link below -
https://discussions.apple.com/message/16968425#16968425
it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

ICloud new pricing upgrade from existing plans

This, I suspect, will be the beginning of a flood of questions related to this, but I don't see so far a way I can change my current pricing to a new one. My existing iCloud storage plan (50GB + 5GB) is due for renewal later this month for $100. I would like to switch to 200GB for $3.99/month before it auto renews. Anyone has any insights on timeline?

I'm puzzle as this make no sense to me when I got email from them.
We recently announced new, more affordable iCloud storage plans. As a thank you for being a current iCloud storage plan subscriber, we’ve upgraded your storage plan.
Your plan has been upgraded from 25 GB of total storage at $40.00 a year to 25 GB at just $11.99 a year. On May 22, 2015 this 25 GB plan will automatically renew and you will be charged $11.99.
We upgraded our storage plans so you can get the most out of our new features like iCloud Drive, which lets you store and access any type of file from all your devices. All edits you make are automatically updated, which means you’ll always have access to the latest version of all your documents.
I did paid upgrade last May with 25 GB data plan for $40.00. They didn't offer me prorate or refund the different yet with new plan yet. They also didn't offer anything extra data plan too.
Something missing here as whole thing doesn't make sense to me.

Have been trying to cancel and refund my iCloud upgrade am going round in circles apple says you can cancel within 14 days but won't tell you how help!!

Have been trying to cancel and refund my iCloud upgrade am going round in circles apple says you can cancel within 14 days but won't tell you how help!!

You can cancel an iCloud storage upgrade but only within 15 days of buying:
Apple seem to have made this as difficult as possible. You may be able to do this using http://expresslane.apple.com - Click on 'More products and services', then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
http://help.apple.com/icloud/#mm12eecb08e7

HT201318 refund icloud upgrade

I just purchased 10GB of icloud storage for $21 but I want to cancel it. How do I do this? I'm in Australia.

Follow up from my question about cancelling icloud storage. Number to ring is 1300321456 in Australia after 9am. Spoke to one person she transferred me to another person and he did security check etc and said I will get a refund of $21 for cancelling 10GB icloud upgrade that I do not want. That was this morning 13th Feb 2013 and so far, late this afternoon no refund, so it will be interesting to see how long it takes.

Apple automatically charged me for an iCloud upgrade on a device I do not own anymore or know of the current owner. Even though I deleted the device from my account I was still charged for a device I do not have anymore

Apple automatically charged me for an iCloud upgrade on a device I do not own anymore or know of the current owner. Even though I deleted the device from my account I was still charged for a device I do not have anymore. It's very difficult to get to talk to anyone from support. How can I be refunded?

Yes, assuming they are currently on the computer.
If the iPhone has been used as designed, contacts are either in a supported application on the computer or are synced to a cloud service.
Pictures would be copied to the comptuer regularly and then those desired to be on the device would be synced back.

Why cannt i buy the upgrade from the icloud mermory on my iphone 6

why cannt i buy the upgrade from the icloud mermory on my iphone 6 im trying to get the 20gb but it wont let me buy it at all

If your contacts are not syncing with any external service, meaning that the contacts only exist on the iPhone, you may be able to take advantage of a particular iOS backup limitation. Your backup does not contain all of your contacts*, so if you restore your iPhone and reload your backup, that may skim off the contacts that were loaded, but that of course may contacts that you want to leave on the iPhone. You should use some sort of external contact manager eventually.
*Apple is not entirely clear about local contacts and backups, and there is some disagreement among users here. The article below states:
Your contacts are part of the backup to preserve recent calls and favorites lists. To avoid any potential contact data loss, back up your contacts to a supported personal information manager (PIM) or another cloud-based service (such as Gmail or Microsoft Exchange).
Contacts sync and backup on iPhone

If i want to use Icloud i HAVE to upgrade from OSX 10.6 to OSX 10.7 and it doesn't seem to work on my mac book. I thought i had managed then it said i needed 10.7 to be able to upgrade to 10.7??? Who can help? In app store i can only upgrade to M.LION?

Dear Community members,
the frustration is that Apple decide to go from Mobile me to Icloud, forcing clients to have an upgrade from 10.6 to 10.7, i do this on my iMAc but the agenda and contacts don't get synchronised within Icloud. It only works on iphone and ipad but my IMAC doesn't synchronise although i now have to correct software.
I also needed to upgrade my mac book pro but by that time mountain lion was launched, i can now no longer find in App store how to upgrade 10.6 to 10.7 since Apple wants to promote Mountain lion. I then decided to upgrade my MAcbook pro to Mountain Lion but ididn't go through, process was each time interupted.
So searching the internet i found a link to upgrtade to 10.7 and after 40 min of downloading the system said that i requiered 10.7 in order to be able to install 10.7.
Hello IKafka?
Can someone help me, since this has taken me now days and days and with zero result, i have to manually input my appointements and contacts twice since the system doesn't recognise. and I bet that afterwards i will need to invest more time to un-double all the data...
Günther DAuwen

If you purchased Lion for your iMac, just log into the Mac App Store from your MacBook using the Apple ID under which you purchased Lion and go to the Purchases page. You will be able to download and install Lion there.
searching the internet i found a link to upgrtade to 10.7
The only place you get get Lion is from the Mac App Store. If you found some other site, that was an illegal copy and almost certainly tied to someone else's Apple ID and hence unusable by you. If the link was just to the Mac App Store, see above.
As to the problem with synchronization to iCloud, that's not a 10.6 question, so I'd suggest you take up that specific issue in either the Lion or iCloud forums, providing full details, and someone there can probably help you sort things out.
Regards.

I just purchase an IPhone5C to upgrade from my IPhone4, but I do not know how to get all of my photos that were on ICloud on my Photo Stream (875 photos), on to my new phone. I thought that since my 5C can see Icloud that all photos would be there...

I just purchase an IPhone5C to upgrade from my IPhone4, but I do not know how to get all of my photos that were on ICloud on my Photo Stream (875 photos), on to my new phone. I thought that since my 5C can see Icloud that all photos would be there... Can someone help me get the pics from my Iphone4 to the 5C?

Photostream in the cloud only keeps photos from the last 30 days (subject to a 1,000 photo limit). When photostream syncs the photos to your device they will stay there (subject to a 1,000 photo limit) until deleted, which means you may well have more photos in your photostream album on your device than there are in photostream in the cloud.
The consequence of this is that if you turn photostream off and on again on your device (or enable it for the first time), it will only be populated with photos from the last 30 days, which may not be all the photos that were previously in the photostream album on that device.

Can I sync my iCloud calendar with Outlook 365? I upgraded from Office 2010 and now it doesn't sync.

I upgraded from Outlook 2010, and now it doesn't update in Outlook 365. Thinking I can't do it, and it's a pity, cause I want it all to integrate on phone and on desktop. I'm running Windows 7 and Office 365. The iCloud app works fine with Internet Explorer, but I can't get the calendar to update. Any suggestions?

Can't I just set up Exchange as one of my calendars in ical?
Only if you're running Snow Leopard and your employer will allow access (different than iPhone/mobile device access, so most likely not), but not needed - keep reading.
Is it really true that I have to choose between syncing Exchange with work server OR syncing iCal with personal Macbook?
No. It was true, but with the v3.0 software that changed - you can now sync your Exchange contacts and calendar over the air, and your Address Book and iCal via iTunes over the docking cable.
What is the best work around for this?
None needed. When you set up the exchange account, and choose to turn on syncing of contacts and calendars, you will be prompted to remove all other data, or keep it on the iPhone. Choose the keep option. Note that in that case, your personal data will not be uploaded to the Exchange server - the iPhone keeps them separate (although you can choose to view them in a merged fashion).
I have this set up on my phone (Exchange calendar along side personal and other calendars from iCal). Same for contacts. Works great.

How can I get a refund on my iCloud upgrade w/ out paying $ 19.95 for tech support?

How can I get a refund for an iCloud upgrade w/o paying $19.95 for tech support? Help plz!!!!!!

If you upgraded with the last 15 days, call the Apple online store at the number shown on the bottom of this page.

ICLoud upgrade from 10 to 20gb - partial refund? Double paid.

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