ICloud "User name or password is incorrect."
iCloud has been working fine. In fact, I backed up on it a couple of days ago on both my iPhone 4S and my iPad2. Now, on both devices, when I tap on iCloud in Settings, I get "User name or password is incorrect." I know they are correct, because I used them to log in here and to update Apps today. It seems that Apple is having problems and is a bit overloaded right now, but I was wondering if the community has found solutions. Anyone?
Ok I had this same problem and I fixed mine so I think I figured it out. What I did is I went into Settings---->iCloud and then deleted my account. Once I did that I went back into settings and created a new account by logging in with my old AppleID (Which was the one I wanted in the first place which is the one I use for store etc...) and then I backed everything up and now everything is in sync and works fine with the RIGHT Apple ID that I wanted and I get no incorrect user name or password incorrect message anymore.... Hope this helps...
Similar Messages
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Recently changed my apple ID. On my 3G iPhone 4 iCloud has since then been letting me know that my user name or password is incorrect. I can edit the password in iCloud account information but user name is grayed out and can't be changed to my new apple ID. Haven't been be able to fix this by going into my Apple ID account or synching the iPhone.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again. -
When trying to sign in to iCloud on iPad2/iOS5 I receive User name or password is incorrect dialogue box w/ and "ok" bar. The screen freezes at this point and then it just spins "verifying" at the top. The only way to clear it seems to be turning it off. The same login/password worked on iPhone 4 and MacBook Pro. iPad is upto date. Any thoughts?
Wendy
iPad 2/iOS5Hi Paul -
Well I finally chatted w/ someone at apple and was able to resolve it. First I am going to tell you what they told me, then I am going to tell you what I would do different.
I already had iOS5 loaded
They had me go to Settings>General>Reset>Erase all content and settings
After I did all that it still wouldn't accept the login/password.
That is when we discovered that I hadn't set the iphone right to back up to the cloud so there was nothing there for it to open.
Next they had me back up my iPhone to the cloud. (that took about an hour). Once it was done I went back to the iPad, you have to put some stuff in like country, blah blah blah, you are looking for the back up to iCloud, computer or iTunes. Select iCloud and from there it took about 5 minutes and everything was up and running.
What I would do differently - I would not reset the iPad. I didn't loose anything I can't replace but my pad desktop is a mess and I have to fix all that again. I would do the iPhone back up and then once that was done try to log into the iCloud again using the settings>iCloud. If that didn't work I would do the steps above because it did work.
Back up on iPhone: Settings>iCloud>Storage and Backup>Backup Now.
Good Luck!
Wendy
Macbook Pro
iPad 2 iOS5
iPhone 4 iOS5 -
Trying to access an old email account through mobileme.com
everytime I try to check my mobileme email a message box pops-up:
User name or password is incorrect.
What can I do? I currently have 2 email addresses hooked up to me.comMobileMe is closed (as was announced over a year ago). You need to migrate your account to iCloud while you still can - go to http://me.com and follow the link to migrate. You should do this as soon as possible.
Then sign in in System Preferences>iCloud (Lion required) and enable Mail in the checklist there. -
Cannot send email user name or password is incorrect
I have an iPhone 3Gs with 6.1.6 iOS software and gmail. Until last week I could receive and send emails on my phone. Last week I tried to email a photo from my iPhone and received the following message "Cannot send email the user name or password is incorrect". About 30 minutes later I received an email message from google accounts with a sign-in attempt blocked message. Since then I have not been able to send an email from my phone. Every time I try to send an email I get the "User name or Password for Gmail is incorrect" - message. I changed passwords but that didn't help. I can receive emails on my phone but I can't send them. The only way I can send email is by clicking on the less secure apps button on the google accounts settings page.. Why do I get this message now and how can I get gmail working on my phone like it used to? If I delete my gmail account does it just remove it from the phone where the same account can be reinstalled or is it completely gone for good?
Hey YodaObi,
Thanks for the question. If I understand correctly, you are not able to send emails but are able to receive them. I would recommend that you read this article, it may be able to help the issue.
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Log in to your email provider's website to make sure that the account is active and the password is correct.
Make sure your settings are correct using Mail Settings Lookup.
Restart your iOS device.
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Tap the affected email account.
Tap Delete Account.
Add your account again.
Thanks for using Apple Support Communities.
Have a good one,
Mario -
I have entered my username and password and the message comes up as User name or password is incorrect, this has frozened this page - so I am unable to use my settings, the rest of the phone is working fine
Try "resetting" the iPhone.
Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears. -
My email has been working fin. however In the last day or so when i open my email or send an email it comes up with,
The user name or password is incorrect. As far as I am aware the user name and password is correct. Can you please advise.
Declan JacksonTry going into Settings > Mail, Contacts, Calendars and select that email account and try re-typing in the account's username and password
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I am able to run the report fine in BIDS in the preview window, and it deployes fine. When it goes to view the report in the browser, I get the following error. There is no domain, I am using a standalone computer with SQL Server and SSRS on
this one machine.
Can anyone point to where I might configure the permission it is looking for? thanks! Steven
The report server has encountered a configuration error. Logon failed for the unattended execution account. (rsServerConfigurationError)
Log on failed. Ensure the user name and password are correct. (rsLogonFailed)
The user name or password is incorrect
Steven DeSalvoHi StevenDE2012,
Based on the error message "The report server has encountered a configuration error. Logon failed for the unattended execution account. (rsServerConfigurationError)", it seems that the Unattended Execution Account settings in Reporting Services
Configuration is not correct.
Reporting Services provides a special account that is used for unattended report processing and for sending connection requests across the network. Unattended report processing refers to any report execution process that is triggered by an event rather than
a user request. The report server uses the unattended report processing account to log on to the computer that hosts the external data source. This account is necessary because the credentials of the Report Server service account are never used to connect
to other computers. To configure the account, please refer to the following steps:
Start the Reporting Services Configuration tool and connect to the report server instance you want to configure.
On the Execution Account page, select Specify an execution account.
Type the account and password, retype the password, and then click Apply.
In addition, please verify you have access to the Report Server database by following steps:
Go to SQL Server Reporting Services Configuration Manager, make sure the configuration is correct.
Go to Database, Verify that you can connect to the database.
Make sure you are granted public and RSExecRole roles.
Reference:
Configure the Unattended Execution Account
Configure a Report Server Database Connection
If the problem is unresolved, i would appreciate it if you could give us detailed error log, it will help us move more quickly toward a solution.
Thanks,
Wendy Fu -
I dropped my phone yesterday and now can't receive mail. I removed and then replaced the sim card. I've restarted the phone. It says the user name or password is incorrect. I re-entered the correct information (I think) and I've also synced it with my computer. Nothing works. Help!
Delete the email account and re-enter it from scratch.
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Each time I try to sign in to face time I receive a msg stating that the user name or password are incorrect, I visit the local agent and the told me we can not do help you , they think there's an problem with the iPad as I bought it from USA
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
Cheers, Tom -
When I try to look at my mail, it says the user name or password is incorrect
When I try to look at my mail, it says the user name or password is incorrect. How can I fix this?
Reset network settings. ( Settings > General > Reset > Reset network settings )
Retest
Remove account
Re-add. -
I have a 1and1 email address but when I complete all the setting up info it says that either the imap user name or password is incorrect. I have attempted it many times since carefully putting in the correct info but still same message appears. Any ideas?
If this is a Gmail account you might need to unlock by going here: https://accounts.google.com/DisplayUnlockCaptcha.
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When checking email I now get an error message saying User name or password is incorrect... Went to AT&T store and they didn't have a clue how to fix it...
I'm sure this question has been asked, but can someone point me in the right direction?I am also having the same problem and I did go on my computer and change the password and my iPad still gives error message. Yes wish someone could help.
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My iPhone V will not connect to a Microsoft Exchange server. It says that the User Name or Password are incorrect even though they're not and I can log on directly to Exchange with the same parameters using the web browser.
I bought the phone when it came out last October. The connection did not work at first, then started without warning in December. It worked perfectly for 2 months then stopped again when IOS 6.1.2 was Installed.
Help please!I have forwarded these questions about the version of Exchange server that is being used and whether Microsoft host the mai themselves to the IT Dept but I will not get a reply from them until tomorrow.
In the meantime I have also tried:
Deleting and re-creating the account AGAIN!
And re-setting the phone (recommended as a solution to a similar problem with an iPad in another forum.
But please remember that:
The phone would not connect for 2 months after I bought it
Then started working unexpectedly in December
Then stopped working again when IOS 6.1.2. was installed
Also why am I the only person affected by this when colleagues with iPhone 3s and 4s who use the same mail system are not (I am still trying to find one with an iPhone V to see if their's works).
Like I said I think that there must be a fault, either with my own phone or with iPhone Vs in general. -
When I try to activate iMessage and while I write my correct password I I receive message say that my user name and password is incorrect although I was use iMessage service on the same network (etisalat ) U.A.E before I update to ios6
Note : my iPhone is been swapped 2 weeks ago and I already erase all data in old I phone1) Go here: http://www.apple.com/support/appleid/manage/
2) Click on Sign in to manage your Apple ID
3) Click on Manage your Apple ID
4) Type in your Apple ID and Password and click Sign in
5) Select Addresses from the left hand side
6) Click Edit
7) In country region type United Kingdom
8) Click Save at the bottom of the page
9) Go to your Apple Device Settings - General - International - Region Format - Select United Kingdom
10) Press the Home button
11) Log into Facetime and iMessage with your CORRECT APPLE ID AND PASSWORD
This should work for all of you guys. Hope it helps.
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