ICloud wants to use my old email address on my Mac. It won't accept the updated email and password.

How can I get it to sign me in with my new email? (It is listed as my primary email, but iCloud pops up with the secondary email and won't sign me in with it.)

If the old ID is an earlier version of your current ID, try going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. Now try using your current password to sign out of the old account, even though it's asking for the password for your old ID. If successful, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Then you can go to System Preferences>iCloud and sign back in with your current iCloud ID and password.

Similar Messages

I am trying to set up my new replacement phone and the iCloud account is using my old email that is no longer activated, so I am not able to reset my password in order to set up messaging, etc. What do I do??

I am trying to set up my new replacement phone and the iCloud account is using my old email that is no longer activated, so I am not able to reset my password in order to set up messaging, etc. What do I do??

Try to change your Apple ID back to your old email address (http://appleid.apple.com) in order to set up and activate the phone. After the set up please sign out of iCloud and turn off "Find My iPhone" (Settings > iCloud) - do that on all your devices -, then change your Apple ID to your new address again and then add your iCloud account on you devices again.

Can I change my email address and password on itunes but still open it with the old email and password since my husband has and uses the other email account?

Purchased iphone years ago using our only email address and recently this year my husband finally decided to get the iphone 4 using our email with no intentions on syncing it to computer. In July I purchased the iphone4 and just recently installed the upgrade ios5 and since then decided to get my own email address but all my devices and itunes account is under our email address and not my new address. Now he decides to upgrade his phone to ios5 and now we get each others new apps, music and if we get texted though imessage. I assume this is because we have the same email and password account.
How can i change the itune account to my new e-mail address, but my husband keep the same itunes login all on one itune account? or is this possible?

If you change the primary email, you must use that one to login in with, as the primary email IS your AppleID.
If you go to https://appleid.apple.com you can login and change your information for your AppleID account, but you will see that the AppleID = primary email address. So, no, there is no way to change that, and still have your husband log in with the old AppleID/email.
Your husband can still use your AppleID after you change the email addres, just using that new email and password (ie. you can both still use the same AppleID, but it now will defacto be your new email address).
Or, if it is just a means to avoid the collisions of iMessage texts, just have your husband create his own AppleID just for use with iMessage. You can still both use your AppleID for the iTunes and App stores, but in the iMessage settings, he can use his own AppleID instead of yours.
In short - you can each have multiple AppleIDs, and you do not have to use the same AppleID for both purchases, syncing and so forth AND iMessage - iMessage settings can use a different AppleID from the other things.

App Store keep using an old email and so I can't update

App Store keep using an old email and so I can't update how can I update my Apps?

Hi I have tried your suggestion thank you but I had no luck . So I logged a case with Apple and they said the following:
I have gone through your issue and I would like to inform you that you cannot update or transfer you purchased items from one account to another account. I have good news for you can access your purchases from your old email address by contacting our Account Security Team.
for a faster resolution you need to contact our Account Security Team (AST) via Phone to schedule a call at your preferred time and they will verify the identity of your account and help you right away. To contact an Account Security Advisor, follow the on screen steps provide in the below articles:
Contact Apple ID Account Security
http://support.apple.com/kb/HT204169
you also have an option to call them directly by calling the below phone number:1-800-275-2273
Note: Please ask you need to speak to an account security advisor and provide the case number

If I use a friends email and password on my laptop, will I still get the songs on my iTunes?

I want to buy a $10.99 Album and I only have a $10.00 gift card. So a friend of mine offered to use his/her email and password. If I use his/her email and password on my laptop, would the album go to my iTunes still?

In order to play songs with iTunes on your computer that were downloaded with another iTunes account, your computer must be authorized with that iTunes account with iTunes.

Apple Pay and iCloud won't accept my Apple ID and Password

Apple Pay won't accept my Apple ID and Password. I also tried logging into apple.com with my Apple ID and Password and also I am logged in to iTunes with the same ID and Password. However, my Apple Pay and iCloud are not accepting my ID and Password. Please help!

I was using my adobe password when I needed to us my computer password.
=..= ...Janet
From: coreeny29618556 <[email protected]>
To: Janet Williams <[email protected]>
Sent: Wednesday, January 28, 2015 10:30 AM
Subject: Adobe won't accept my new ID or password
Adobe won't accept my new ID or password
created by coreeny29618556 in Installing Flash Player - View the full discussionit does the same thing to me refusing to accept new password? What did you do? If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7140875#7140875 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7140875#7140875 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Installing Flash Player by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

TS1702 How do change the old Apple ID username and password to the updated username and password for the apps store?

How do you change the old Apple ID username and password to the updated username and password in order to get updated apps from the app store?

cbkitche wrote:
How do you change the old Apple ID username and password to the updated username and password in order to get updated apps from the app store?
Do you mean you kept the same account but you only updated your AppleID?
Just log out and log back in with new ID.
Note that the AppleID is embedded into the item at purchase and cannot be changed.
However, when you change your AppleID, it will link the old account name to the new account name so you will not have any problems updating apps using the new AppleID.

I want to use my old email address that has my previous purchases of application its just that i cant remember my old password i tried to reset my password but the says email address or ou guys dont sens me the email on how to reset my password...HELP

Currently using a new apple id its just that i want to use my old apple id because of the apps that i purchased before i was trying to recover my apple od using my email address but it always says it was sent but i'm not able to receive any emails at all.using security question i dont know why it wont accept my birthday and all please help

Conatct AppleCare Account Security. Contact numbers here:
http://support.apple.com/kb/HT5699?viewlocale=en_US

HT204074 I want to delete my old email and use my new email and trying to update but old email keep coming back

I m having trouble with a person not speaking well English . I had fraud on my bank acct and my phone has all info. And I deleted old email and create all new gmail address. Now on my ipad I create new email address. And how will I delete my old email and use my new email, I can't even update cuz my old email still there. Please help me.

Go into the Settings> and then tap on Mail contacts and calendars.
One that screen tap on the email account you want to delete. On the next screen at the bottom it should give you the options to "Delete Account" in red. Tap on that and delete the account from your iPad.

I have an IPad mini and I changed the Apple ID and the password almost one year ago and, for a while, a message asking me to sign in to iCloud pops- up constantly. My iCloud account is registered with an old email and password. I do not remember the

I have an IPad mini and I changed the Apple ID and the password almost one year ago and, for a while, a message asking me to sign in to ICloud pops- up constantly. My ICloud account is registered with an old email address and password. I do not remember the password to my ICloud account, and ID address that my ICloud account is registered under is an old email adress which is deleted right now (the old mail account is deleted). I don’t have a rescue email adress and I don’t know the answers to the security questions, so I have no way of changing the ICloud password. A message asking me to sign in to ICloud pops up constantly, but I always just hit cancel. However, now I am unable to access Find My IPad. How do I get my ICloud account changed and registered to be under my current Apple ID (email) and password? It is possible to set the device as New Ipad?

Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

Icloud Won't accept my AppleID Username and Password

Hi -
iCloud will not accept my Appleid username and password...why is that? Can someone help!
Thanks,
RCWB

@Hackintosh-Thanks for sharing your thoughts, he was in fact a Senior Advisor. And yes, I totally agree with on all your points. He was out of line and not understanding clearly what the sitatution and principle was about. I am not a sucker, anymore that is, lol. I wouldn't let of course and called again. Fortunately, the Advisors I spoke to both said to your point an exception should be made on my favor.
I was then able to work with a Senior Advisor and did all kinds of stuff and agrees, the situation is completely out of the users league and relates to the Preferences inability to save changes to login and make changes for the mail system too. What we found interesting was the fact that we logged out and logged in another test user and logged in with my apple id just fine. We saw iCal download from iCloud and seen it work, weird. But because the issue was about the master Admin computer login, we needed the fix on that account, not the test account. We were on it for say an hour all over the system trying to get it to work, but now it has been escalated to the engineers and designers to get a deeper look into it. I suggested to somehow trace the connection to server since the server is rejecting the password, that should be the mode of investigation.
Anyways, he said it could take up to 4 calendar days to resolve, will update with further progress.

HT204053 I changed my Apple ID (email address) to a new Apple ID (email address), but my iPhone is asking for my password on my old email address which has been discontinued, now I can not get into iCloud or add Apps because the old email and password do

I recently changed my Apple ID (to my new email address), but my iPhones are still showing my old Apple ID and are asking for my old password. It no longer exists and now I can not add any Apps or get into iCloud because they previous ID no longer exists but that is what is popping up in Apple ID box and I cannot change it on the phone. How do I get my new Apple ID assigned to my phone(s)?

Welcome to the Apple Community.
If it's iCloud that is asking for these details:
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.
If it's iTunes asking for these details:
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

Need to delete icloud account, but I changed my email and password

I changed my iCloud login information to my new email address, and now I can't change my iCloud account on my iPhone because it's still using the old email address. When prompted for the password it fails because the ID/email address is no longer tied to my account and is no longer even a valid email address.
How can I change my iCloud account without these credentials?

If the old iCloud ID ("email address") is an earlier version of your current ID, temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

HT204053 Trying to set up my apple TV and it doesn't want to accept the Apple ID and password I have just set up with iTunes. What am I doing wrong?

I am having trouble signing into my apple ID acct on my new device Apple TV. It doesn't seem to accept my newly created Apple ID and password. What am I doing wrong? Is there a delay in creating the acct to when I can use it?

yeah have reguested apple id and reset password still nothing

TS1702 Changed my email (also Apple ID) and have a new iPad, now I can't update or use any of the apps that I purchased on my old iPad because it wants to use my old email (ID) how do I fix this. I have spent a lot of money of these apps!

I changed my email address, which in turn, changed my Apple ID. I changed the settings of my iPad and things were fine for me, but my husband shares a few apps with me and isn't able to update or use any of those apps now. The change doesn't work for him.
Now, I got a new iPad mini and I'm having the same problem. I have purchased many apps which I can't use now. I have a lot of work documents saved to them too.
Is there anyway that both husband and I can change the setting so we can access the apps we have already purchased?

You have to be signed into the correct Apple ID in order to download those purchases again for free.
Settings>iTunes & App Store. Tap the old ID and sign out, then sign in with the new/changed ID.

ICloud wants to use my old email address on my Mac. It won't accept the updated email and password.

Similar Messages

Maybe you are looking for