Icloud will not recognize my new Apple ID email address, why?
I changed my Apple ID email, but iCloud still shows my old one, thus not allowing a sign in.
Hi, Crazeecanuck.
You may find this article helpful with the issue you are experiencing.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Regards,
Jason H.
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I just changed my apple ID because I needed to change my e mail account. My new ID updated on all of my devices except for iCloud on my phone. My phone however will not recognize my new Apple ID for iCloud? Any suggestions?
To change the iCloud ID on your phone you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the new ID. If you only changed your ID and didn't create an entirely new ID, you can choose Delete from My iPhone when prompted. Your data will download back to your phone when you sign back in.
Save any photo stream photos that you want to keep to your camera roll before deleting the account. Deleting the account deletes the photo stream photos from your phone. -
I was forced to change my email address, (was locked out of it). I also was forced to change my Apple password due to the iOS 7 upgrade. Everything on my iPhone and iPad, including iTunes, accepted my new email address change, except iCloud. And because I was forced to change my password, it doesn't recognize my old password or new password either. There is no way I can find to change my email address on iCloud, and so I'm stuck. I cannot delete iCloud account without proper email and password and it still shows my old email and doesn't allow it to be changed.
If Settings>iCloud is showing your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I am unable to verify email address to sign in to icloud so that I can backup my stuff. I am not getting an email from apple to follow a link to verify email address. I have checked to make sure the email address is correct in the icloud settings, but all it will tell me is to check my email for instructions on how to verify my account. I am not getting the email! Please help, I am able to sign in to my itunes account and buy new music all the time! I get my itunes receipts and everything, and know the email is correct so what is the deal?
If you have given correct info about you ios 6.1.3 - all you need to do is delete account. You will be able to sign in with new one afterwards. Make sure you don't delete any info when you see those prompts.
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Changed my Apple ID email, but ICloud does not recognize my new login, only my old one (which is now non-existent) and requires the password to do anything. Everytime I go onto the ICloud page it shows my old email and requires the password, but I can't exactly type in a password because that won't work. I can't find a way to change my email or delete ICloud.
If the old ID is an earlier version of your current ID, do the following:
Make sure you are signed into iMessage and FaceTime with your current ID. If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.) Now go to Settings>iCloud, turn off Find My iDevice and enter your current password when prompted (even though it prompts you for the password for your old ID). Then go to Settings>iCloud, tap Sign Out (or Delete Account if you are not running iOS 8) and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device). -
Icloud will not recognize my apple password. how do I change the icloud password?
icloud will not recognize my apple password. how do I change the icloud password?
If you can't remember the password, reset it at...
iForgot.com -
I had an iPhone 4 and recently upgraded to iphone5 now iCloud will not back up new phone. Under iCloud it shows 2 iPhones and my iPad. Is it trying to write new phone over the old one? What should I do? I am afraid I might lose everything messing with
I see. If you go to Settings>General>About>Name, that is the current name of your phone. The backup bearing that name should be the more recent one, and therefore the one you want to keep. I would delete the other one (presumably the one set up by Best Buy under your real name, assuming you changed it later), then see if that gives you enough space to back up again.
If it still reporting insufficient storage, use this guide: http://support.apple.com/kb/HT4847 to try to determine what's taking up all your room. In them meantime, you can perform a manual backup on your computer so your have a current one while you're troubleshooting this. To do so, connect your phone to iTunes, then right-click on the name of your phone on the left side and select Back Up. -
Icloud does not recognize my new ID & i can not use icloud to delete the account for a new one
i cloud does not recognize my new Apple ID on my mini ipad i had no problem with mac book & iphone only with the ipad
Did you change the assigned email address of your account before you tried to change it on the iPad? If yes then you would have to change the ID back to the old email address, then sign out, then change it back to the new address and then sign in again.
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My iPad Air will not recognize my newest Apple ID e-mail address for cloud access. It continually reverts back to an old e-mail address that I no longer have access to and don't remember the PW for. How can I fix this?
Didn't work but thx
Mark Flohr
[email protected]
949-636-3069 -
i am trying to install my adobe acrobat XI Pro, but after i go thru the installation process, i get a message saying my free trial has ended, the system will not recognize my new product.
Moved to Acrobat Installation & Update Issues
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My computer can not recognize the new Apple iPod touch when it is connected via the USB cable (that goes with it) attempt to attach it to the computer.
You do have iTunes installed right?
See:
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i changed my number along with my sim card and imessage will not recognize my new number. how can i have imessage forget my old number and use my new number?
i have tried signing out of imessage and signing back in. (when i do that and am asked to select my email adress, i see my new number but it is greyed out and i cant select it)But under send and receive, my old number is still displayed while my new number isn't.
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I purchased a new chip but my iPhone 4S will not recognize the new chip so what do I need to do?
okay from reading posts it seems if I transfer my backed up info from my old comp to the new one and erase my dad's phone's back up i could reset my phone and it would transfer all my old data back onto the phone, be linked to the new computer and i could proceed. Where do i find the backed up info from my phone?
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How do I edit my iCloud User Name/Email Address to match my new Apple ID/Email Address?
How do I edit my iCloud User Name/Email Address to match my new Apple ID/Email Address?
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contactAppleCare, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do. -
The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue.
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