Icon bounces, then disappears from dock "Portable driveMy Passport for Mac"

Hi all, I've been having some recent problems with my portable hard drive "http://www.wdc.com/en/products/products.asp?driveid=717" When i Click the application It try's to launch and as soon as it shows in the dock, bouncing, it disappears as fast, and app won't launch.
Now my portable hard drive "My Passport for Mac" use to work as i use to back up my mac once a week with this , but recently i got a new hard drive fitted to my macbook pro as it was getting a bit sluggish so the apple tech guy transferred all my files from my old hard drive to my new one he fitted . Other programs work so im confused !!!!
I dont get why the application for my "My Passport for Mac portable hard drive" wont load up now , i have made sure everything to do with the "My Passport for Mac" was uninstalled from my new hard drive and i went on the western digital website and downloaded the new firmware and software for it but after installing the new software and firmware i still have the same problem when loading the application "it shows in the dock, bouncing, it disappears as fast, and app won't launch.
PLEASE HELP SOMEONE I NEED TO BACK UP MY MAC BOOK PRO !!!!
Thankyou everyone for reading .
Regards Rob

Hi Rob, and welcome to Apple Discussions.
I am not familiar with WD software, so I cannot help you with that (maybe WD has tech support?), but why not use Time Machine or cloning software such as SuperDuper! or CarbonCopyCloner? Actually, I recommend either partitioning the external HD into at least two partitions, or using at least two external HDs, and running TM on one, and doing a regular clone to the other.

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Icon bounces, then disappears from dock "Portable driveMy Passport for Mac"

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