Icons for both Creative Cloud and Adobe show up in my menu bar.

Hello,
I was wondering if anyone can help with this. I am running Creative Cloud and have been for a year or so on my Mac Pro (10.8.5). Recently (as in a few months ago) the icons for both Creative Cloud (the infinity/cloud symbol) and Adobe Updater (the stylized A) have been showing up in my menu bar. Both indicate if there are apps to update and both open Creative Cloud if I click on them (or in Updater go to update apps). Not a big deal, but I already have enough stuff in my menu bar and I was wondering if there was a way to stop having both show up. Thanks.
Patrick

I know this is an old post but just in case anyone else finds this via a popular search engine (like I did), you can follow the instructions here:
http://helpx.adobe.com/creative-cloud/kb/redundant-update-notifications.html
That seemed to do the trick for me.

Similar Messages

Adobe Creative Cloud and Adobe Creative Suite: New Choices for Customers

Adobe has announced the new Cloud-based model for software distribution, along with new terms for boxed product upgrade eligibility. Beginning with the CS6 releases, when they happen, upgrade pricing on boxed products will only be availble one generation back. There is a limited window to upgrade now to the current versions at a discount.
See http://blogs.adobe.com/conversations/2011/11/adobe-creative-cloud-and-adobe-creative-suite -new-choices-for-customers.html

Eugene:
Based on the current information we have (from the blog post), which may not be correct and which you should not rely upon:
There is some confusion about the word "discount." As used in the blog post, in general there are no "discounts" for upgrades, there is the upgrade price and there is full price. But, also in the blog post, there is a special "discount upgrade" if you choose to upgrade to CS5.5 today (prior to Dec. 31, 2011), which is 20% off the regular upgrade. However, Peter used the word "discount" to distinguish between upgrade pricing and full price. It's probably a good idea to avoid using that word there because of the potential for confusion.
I have CS5 InDesign in work. So I will be able to upgrade that to CS6 when it comes out at the discount price?
You will be able to upgrade to CS6 at upgrade pricing. Not the 20% discount, but it is "discounted" from the full price of CS6.
I'm still using CS2 Illustrator and Photoshop, for the little work I do in those programs, they're fine. But if I want to upgrade them to CS6 I have to pay the full amount of an upgrade, with no discount... or will I have to pay for CS6 in full for both of these programs?
You will have to pay the full price (not the "full amount of an upgrade," whatever that means).
If you elect to upgrade to CS5.5 prior to Dec. 31 of this year, however, then then you can pay the discounted upgrade price to upgrade to CS5.5 (well, CS5 since Photoshop CS5.5 doesn't exist), and then you can pay the CS6 upgrade price in March/April. So you can pay for no upgrades (full price) or two upgrades (one of which is 20% off).
At the moment I can upgrade CS2, photoshop and Illustrator for €240 each, to CS5. So wouldn't I just be able to do that now and then buy the CS6 upgrade at a much later date perhaps just before CS7 comes out?
Yes, you can do that.
If CS6 has the tools to basically go "File>Export>Epub" and I get a fully working epub file without having to trash about in code afterwards or make complex tagging in InDesign, then I'll be buying it.
It looks like EPUB is evolving pretty fast, so even if ID CS6 fully supports what you want out of EPUB on Day 1, I bet you'll need to be prepared to postprocess it on Day 2. Or at least long before Day 200.

I try to unstall my creative cloud and adobe manager by delete their file, and now try to restall it, but it show the code.84

i try to unstall my creative cloud and adobe manager by delete their file, and now try to restall it, but it show the code.84

Hi Acacia_km,
I believe you are only trying to install the fresh version of Creative Cloud Desktop application ? If yes, please navigate to the following location and perform the steps as mentioned .
For Windows
1) Navigate to : C:\Program Files (x86)\Common Files\Adobe\OOBE
2) Rename this folder to OOBE_old and try the installation of the Creative Cloud Desktop Application.
For Mac
1) Navigate to : /library/application support/Adobe/OOBE
2)Rename this folder to OOBE_old and try the installation of the Creative Cloud Desktop Application.
Do let us know if this works fine for you or if you require any further help regarding this.
Cheers,
Kartikay Sharma

When i try to download a program, it open Creative Cloud, and it show me a wrong email adress. That's not one of mine. How can i change this email adress?

When i try to download a program, it open Creative Cloud, and it show me a wrong email adress. That's not one of mine. How can i change this email adress?

Hi,
Delete opm.db from the location given below(Please close the CC Desktop App before these steps).
For Mac:
~/Library/Application Support/Adobe/OOBE/opm.db. Launch CCD and try to sign in.
Enable hidden user Library: Access hidden user library files | Mac OS 10.7 and later.
For Windows:
[System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Thanks,
Saurabh Rai

I just installed adobe creative cloud and Adobe Bridge.

I just installed adobe creative cloud and Adobe Bridge. When I try to open a image in camera raw I get an error "Bridges parent application is not active" "Bridge requires that a qualifying product has been launched atleast once to enable this feature"

Have you opened Photoshop? (I think that is a "parent" application)

Hello, we have both Creative Cloud and Creative Cloud for teams. Can you help me with the difference and if i need to have both?

Hello, we have both Creative Cloud membership and Creative Cloud for team. Can you help me with the difference and if i need to have both? We have 9 employees that are using it. Just not sure if i'm paying for something i don't need.
Thank you

Please refer to Creative Cloud Help | Creative Cloud / Common Questions
CC is for retail use with 20 GB of storage space, CCT is where number of seats are purchased & assigned by one program admin where each seat gets 100GB of storage space.
You can not have both the CC & team in one account as it will only provide you added storage space of 120 GB but you can activate the CC any of them or either of them twice as CC is based on Adobe ID.
Regards
Rajshree

I have adobe creative cloud and adobe revel premium accounts/works....to completely sign in to my revel account, i need to find the SERIAL NUMBER for the account....where and how can i learn this number--my mobile device is an HTC One (M8). Android by AT&

here I begin, whenever we can get help?....

Revel does not require a serial number only your Adobe ID and password. If you are having problems locating a serial number for your Creative Cloud subscription you will need to contact Adobe Customer Support.
http://www.adobe.com/company/contact.html
Glenyse

Just downloaded the trial for the Creative Cloud and the desktop icon won't open

I wanted to try out photoshop before I bought it, so downloaded the trial of the creative cloud and whilst was downloading photoshop, it crashed my laptop, forcing me to restart it and now when I try to open the creative cloud icon on my desktop it doesn't open at all. Can anyone suggest anything please?

uninstall it using the uninstaller, clean per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
and then try reinstalling.

When reinstalling creative cloud and adobe products i only get the ''try'' button.

Hi i have a problem in my creative cloud. About 3 months ago i purchased the creative cloud collection and 4 days ago i reinstalled windows so my pc would be faster again but when i wanted to reinstall my creative cloud products it gives me only the ''try'' option. I cannot install the lincensed product which i have paid for and when i try to re-redeem the activation code it say it has already been redeemed.
Does this mean i have lost CC and have to purchase it again? i sure would be upset then.

Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

How to change email in adobe creative cloud and adobe account

i have two email that one of that no longer use . to download a trial must download a adobe creative cloud right ? but i cant sign in because of i forget my old email password . in my adobe account i put a different email . so please help me

Hi there,
Once you launch Creative Cloud Desktop Application, select the Gear icon which is located on the top right side of the CC Window and choose 'Preferences'. Under 'Preferences' click on 'Account' tab where you will see 'Sign out' button. Once you click on this button, it Signs out from all the Creative Cloud applications.
The other simple solution is: Once you launch any Adobe Creative Cloud application like Photoshop or Indesign, choose "Help" > Signout. Even this step will deactivates all the other CC applications.
Later, when you launch any application, it would say that it is running in trial version and will prompt you to enter your credentials.
Regards,
Jairaj

My creative cloud seems to have disappeared from the menu bar

The Creative Cloud icon seems to have disappeared from the top menu bar.
My creative cloud says that it did not close down properly and then asks if I can to force quit it, but nothing seems to happen and I get that error message again when I restart the computer.
I can't seem to locate Creative Cloud to open or close it, yet Photoshop CC will open.
Last night I downloaded updated and CC software.
I made 5 phone calls to India last week and finally got the Creative Cloud working again, but I have no clue what they did. Now it isn't working correctly.
Also, in Photoshop CC I am getting this...Could not complete your request because of a problem parsing the JPEG data. That is what is says on some JPEGS. I don't usually get an error like this.
Does it have anything to do with the malfunction of the CC now that I can't seem to find it in the menu bar and it keeps telling me that it did not close down properly and do I want to force quit when I restart my computer....I get that message.

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

How do I get my creative cloud and adobe photoshop to not have such tiny icons?

Screen shot for reference.

Hi Ben,
Thank you for your post.
I believe icons size is correct because this is as design. You can compare this with other system as well. It is depending upon the windows resolution. Please try changing the windows resolutions.
Change your screen resolution
Also, if you click on Apps tab, you should see the bigger size of icon.
Regards,
Devendra

I downloaded a free trial version of creative cloud and adobe illustrator but cant find the clipart

Please help

Everything is black meaning it seems like nothing is loaded on it. I wish I can do a screenshot.

Ran Creative Cloud Cleaner, now its gone from my menu bar

Also, photoshop CS6 has disappeared from my system.

Can you explain briefly what options you selected during the "Cleaner Tool" operation? You have to go back to creative.adobe.com to download your CC app again.
~Raghuveer

The 'Apps' tab in my Creative Cloud Desktop app shows a Download Error

I have tried uninstalling, downloading, and reinstalling Creative Cloud Desktop and continue to get the Download Error prompt. It either shows the Download Error prompt or it continues to just think and think and think. All the other tabs work normally. I've also signed out and signed in of my CC account multiple times . . . with the same outcome.
All of this started after I had updated all the available updates . . . I was also looking to install Lightroom CC.

You may try providing full permissions to Adobe folders under ~/library/Application Support and /library/Application Support.
Then launch Creative Cloud app and try loading Apps list
Still same ?
Try below steps :
1)
Launch Activity Monitor and "Force Quit" all the process related to Adobe like Creative Cloud, CoreSync, AAMupdater, AAMupdater notifier, Adobe Crash demon from Activity monitor.
2)
Click on the Finder and look for the options listed next to Apple Icon located at the top left corner of the Desktop screen and click on "Go" menu button and select "Utilities" option.
(Applications>Utiliites)
Locate Adobe Creative Cloud and Adobe Application Manager folder under Utilities window and trash both folders.
3)
Trash Adobe Creative Cloud from Applications well.
4)
1) Right click on Finder icon and select "Go-ToFolder " option.
2) You will get a text box, type-in below command and then hit 'Return' key.( Do not miss ~ symbol)
~/library
3)Then navigate to Application Support>Adobe.
Open Adobe folder and trash folders named AAMUpdater and OOBE.
5)
1) Right click on Finder icon and select "Go-To" Folder option.
2) You will get a text box, type-in below command and then hit 'Return' key.
/library
3)Then navigate to Application Support>Adobe.
Open Adobe folder and trash folders named AAMUpdater ,Adobe Application Manager and OOBE.
6)
Click on the below link and download & run Adobe Cleaner tool :
Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up Selected" .
https://helpx.adobe.com/content/help/en/creative-suite/kb/cs5-cleaner-tool-installation-pr oblems/_jcr_content/main-pars/…
7)
Click on the below link and download and install Creative Cloud desktop app.
https://creative.adobe.com/products/creative-cloud

Icons for both Creative Cloud and Adobe show up in my menu bar.

Similar Messages

Maybe you are looking for