Icons fwd, bak, refresh, X are all grey. Unloaded & reloaded, still grey. ???

The only icon that is blue is the home icon. Everything to the left is gray and not active. However, when I browsed the help items all turned blue except stop (X). When I exited help all but the home icon turned gray again. I've removed Firefox, shut down, reloaded, and the problem is the same.
HP laptop, Vista, Comcast, Norton
I have also tried View, toolbars, custom, restore settings. NADA

See:
* http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox

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Are your cookies setting "Ask me every time"?
*http://kb.mozillazine.org/Cookies
You can remove the current cookie exception for www.facebook.com and create an exception for facebook.com instead to include all facebook domains.
*[[/questions/934784]]
Can you attach a screenshot of the font problem?
*http://en.wikipedia.org/wiki/Screenshot
*https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
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== Issue
==
I have a problem with my bookmarks, cookies, history or settings
== Description
==
Icons for home, refresh, go forward/back are missing. I had them and don't know what happened to make them disappear.
== Firefox version
==
3.6.6
== Operating system
==
Windows Vista
== User Agent
==
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6 ( .NET CLR 3.5.30729; .NET4.0C)
== Plugins installed
==
*-The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
*Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
*Default Plug-in
*Shockwave Flash 10.1 r53
*Adobe Shockwave for Director Netscape plug-in, version 11.5
*iTunes Detector Plug-in
*4.0.50524.0
*Virtual Earth 3D 3.00080829001 plugin for Mozilla
*Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
*Rhapsody Player Engine Plugin
*Java Plug-in 1.6.0 for Netscape Navigator (DLL Helper)

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'''Other toolbars'''
View|Toolbars|Select the desired Toolbar
'''Other steps to try'''
Try restoring the default set by going to View|Toolbars|Customize| Restore Default Set. This will put the toolbars back in the default place
'''Safe Mode'''
You May need to reset toolbars and controls via [[Safe Mode]]
Make sure you completely close Firefox first. When you get to the Safe Mode window, select Reset toolbars and controls and then Make Changes and Restart.
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Icons fwd, bak, refresh, X are all grey. Unloaded & reloaded, still grey. ???

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