ICould contacts dont load up

On iCloud.com, my contacts don't load up. It says "Can't load Contacts". On my iPhone5, the contacts option under iCloud is ON.
How do I resolve this issue. I can see notes, reminders etc in my iCloud.
I was hoping to create groups in my contacts using iCould. Is there any other way to create multiple groups ?
iPhone5 battery life: my phone is only a month old.
I use 3G - always connected. Off in the night
Wifi is ON only when in wifi area.
Normal call and email usage
DO NOT listen to music and videos
light usage of tweet, bloomberg, FB and camera.
What is the battery backup I should expect ? I only get 5-6 hours. People around me get upto a day's backup.
Thanks

Anyone here who can help this sort out please ?

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