Icq problem on 8830

I installed icq on my 8830 but when i try to sign in it gives me a message "service not enabled for this handheld". I talked to Sprint tech support but they are of no use. Can anyone please help? Thanks.

Assuming you got your ICQ client from the BlackBerry site, it requires service books from your carrier - specifically the ICQ-BBIM[BBIM] service book.  If your carrier supports it, they can push it down to you, although it should automatically be pulled down when you install / first run the application.
It requires a BlackBerry Data Plan too!
Jerry

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