ICR Intercompany Reconciliation - clear customer/vendor items

After interco reconciliation using ICR Process 003, is  there a way to automatically clear i/c customer against i/c vendor items based on the reference field?
The scenario: the client would like to perform weekly reconciliation, clearing away customer invoices that have been matched and posted to a partner i/c vendor. ICR can assign these items to each other but the client also wants to clear all items whose reference field totals  to $0.
Possible?
Thank you.
Saulo

Ralph,
Thank you for your idea. What we decided to do for this client is to setup 2 additional payment methods for the vendor - incoming and outgoing to deal with debits. Then all due vendor open items are settled running the payment program F110. Finally a new development of a printing program will create a Payment Advice using IDocs. The Payment Advice will then be used by AR to clear the interco AR invoices by Reference Field. I had to setup a dummy house bank for the payment program. Having the Payment Advice allows segregation of duties since te AR dept will apply the payment.
Thanks again for your attention.
Saulo

Similar Messages

  • Clearing customer open items

    Hello!
    Can anybody help to find a way how to clear customer open items when there is no reference number in use for customer. In electronic bank statemen there is only billing document number in TXT field. How to configure "Make Global Settings for Electronic Bank Statement" and "Define Search String for Electronic Bank Statement" for that purpose.
    With all the best,
    Merlin

    Hello,
    IMG => Financial Accounting => Bank Accounting => Business Transactions => Payment Transactions => Electronic Bank Statement => Make Global Settings for Electronic Bank Statement
    Give your chart of Accounts
    1. Create your account symbols
    Create freely definable account symbols. Make sure that you are able to identify them when you are configuring in future steps.
    2. Assigning Accounts to Account Symbols
    Here you need to assign the account symbols to GL Accounts or you need to use masking logic. You must have designed your accounts in such a way that the end digits will work for posting the entries to FI. Account Modifier you use as + and use your local currency, if you do not have any foreign currency postings.
    3. Create Posting Rules
    Create freely definable posting rules.
    4. Define Posting Rules (This is the most important configuration for your FI Postings / Clearings)
    a) For all the payments you need to create the entries for posting area 1
    b) For all the receipt you need to create the entries for posting area 1 and 2
    c) Use the document type DZ in case if you want to clear the items. Use Posting type 8. If the invoice number is there in the reference field of bank statement, automatically the same will be selected by the system and cleared.
    d) If you want just only entries to be posted use posting type 1.
    e) If you want to clear the check, then use the posting type 4.
    f) Configure according to the entries to be posted.
    g) If you are going for clearing something the offsetting debit / offsetting credit (as the case may be) need not be given.
    5. Create Transaction Type
    Create freely definable Transaction Type
    Select the transaction type and assign the external transactions to your posting rules.
    For outgoing check use 13 as Interpretation Algorithm and 1 as the processing type.
    Remaining all case use 1 (Standard algorithm) and 5 as the processing type.
    Please also go through the below mentioned note in case if you are required to use further available interpretation algorithms or processing types.
    6. Assign Bank Accounts to Transaction Types:
    You need enter the Bank Key / Bank Account / Transaction type here.
    You can get the the bank key and bank account details from table T012K (Go to SE16)
    Further supplementary notes may be useful to you:
    There are different programs to upload electronic bank statement.
    FF.5 or FF_5.
    I think your case Multicash format you are using.
    You need have three files in FF.5 and two files in FF_5
    You can prepare a Z program in order to truncate the electronic bank statement into two or three part files and save them on the application server.
    1. Take all the external codes list from bank.
    2. Take any available documentation from the Bank describing the relevance of the external codes.
    3. Make sure that your Chart of Accounts (Bank Accounts) last digits logic is appropriate to meet the requirements.
    4. Based on this decide the Account Symbols that are required to be created.
    5. Make sure that the masking rules are configured properly.
    6. Decide the posting rules that needs to be created.
    7. Link up your external symbols provided by the bank with Posting rules and give proper algorithms for posting and clearing logic.
    6. Concentrate on the posting areas to be posted while uploading the bank statement.
    Further explanation would help you to understand the functionality when uploaded the electronic bank statement.
    Main purpose of uploading the bank statement into SAP is to make your Bank Main Account and physical bank statement balance in sync.
    You do not have any traditional Bank Reconciliation Statement (BRS) report in SAP.
    SAP is normally you maintain bank main account and bank sub account. Whenever you make a payment through F-53 or F-58 or F110, the entry would be:
    Vendor Account Dr
    To Bank Sub Account
    The ending digits of the sub-account would be important in configuring the masking rule. Based on this masking rule when you upload the bank statement the entry the system would pass is:
    Bank Sub Account Dr
    To Bank Main Account
    It depends on the configuration, either the sub account will be cleared by the system automatically or you need to run F.13 to clear the sub accounts.
    At the time of receipts, you have different accounting entries unlike payments. It needs to post to two posting areas. 1. GL Accounting 2. Sub-Ledger Accounting
    The entries would system itself pass is:
    Bank Main Account Dr
    To Bank Sub Account
    Bank Sub Account Dr
    To Cutomer account.
    Clearing logic mentioned for your posting rules and the alogrithm used for your external bank symbols will also play pivotal role in clearing the accounts.
    Ideally you will use
    FF67 / FF.5 / FF_5 for uploading manual or electronic bank statement
    FEBA / FEBA_BANK_STATEMENT is used for furthe rprocessing.
    GO THROUGH SAP NOTE 48854
    Please go through SAP Note. 48854. You will get an idea regarding the functionality of the algorithms.
    Though this note is in relevant to GB specific, you will find this very useful.
    description follows below regarding the normal procedure for maintaining table T028G. Due to the different bank codes and posting rules, pre-Customizing is not possible at this point.
    The following processing types are available - unless stated otherwise, you should use the interpretation algorithm: '000 - No interpretation' in each case.
    1. '00': There is no processing. The entry line is ignored.
    2. '01': A validation is made whether an entry exists for the transferred check number in the check table (PAYR). The check number and payment document number are transferred for further processing. Interpretation algorithm: outgoing check processing '011'-'013'; the update in the check file is via the interpretation algorithm.
    3. '02': Transfer of the ending balance to the electronic bank statement
    4. '03': Transfer of the opening balance to the electronic bank statement
    5. '04': Clearing via the allocation number which is delivered with the bank statement. No interpretation algorithm.
    6. '05': Clearing of BACS payments or BACS bank collection. The reference text field is first read to ascertain whether it involves payments initiated by users or bank collection via BACS. Providing it does involve a cash transaction initiated by the user, the payment document numbers concerned are determined via the reference number and transferred as a reference to further processing. Interpretation algorithm: '000 - No interpretation' or '019 - Reference number DME'.
    Note
    To differentiate between the two procedures in table T028G, you have to maintain two separate entries.
    Example: the bank uses bank code '62' for cash receipts and for BACS bank collection.
    Ext. Transaction +/- sign Posting rule Int. Algorithm Processing type 62 + GB62 001 5
    62 SAPBACS + GB63 000 5
    7. '06': Bank costs or interest revenues
    Recommended interpretation algorithm: '000 - No interpretation'
    8. '07': Total amount of cash disbursements
    9. '08': Total amount of cash receipts
    10. '09': Items not paid
    Recommended interpretation algorithm: '000 - No interpretation'
    Regards,
    Ravi

  • Clear Customer Line Items

    Experts,
    Is there anyway we can clear customer open items ? - I am looking for a similar transaction like f-44 like we have for clearing vendor open line items.
    All answers would be duly appreciated and rewarded with points.
    Thanks,
    Nandita

    FB1D                 Clear Customer
    FBA3                 Clear Customer Down Payment
    F-32                 Clear Customer
    F-39                 Clear Customer Down Payment
    VVR

  • EBS posting to clear customer open items - Function not working?

    Hello SAPers
    I have an issue I just canu2019t seem to resolve! We are receiving MT940 statements and receive customer invoice reference details with field: 86 as follows:
    :61:090910C1500,00FOSB1000270 //100909050      0        035315
    :86:DEPOSIT
    Remitter:1000270 MISSION AUSTRALIA   Ref:1200000017
    Immediately following the BTC FOSB the bank quotes the customer number however I am not using this as standard SAP should identify the customer by document number within the note to payee field?
    I am using a 2 step process in posting to the clearing account and customer. Config as follows:
    Pst Type 1
    40     Bank
    50     Clearing
    Pst type 2
    40     Clearing
    15     BLANK          DZ     3      15
    I have also set up a string to look for the documents ^(12########)$. When we load the statement the first posting is successful however the second does not post to the customer or clear based on the invoice reference. I am using algorithm 020. The error that occurs is F5 102 Customer does not exist in company code xxxx. It actually does exist in the company code.
    I have loaded the EBS to the buffer and simulated the search on BELNR and it picks up the document?
    I am sure this is standard and a CMOD is not required on this type of functionality? What have I not done to allow posting to the customer based on document number or to post on account where it is not cleared?
    Any assistance on this issue is appreciated? Thanks in advance.

    Function Module for GL open Items
    how to clear customer open items by another  customer open item
    Function Module for GL Open Items
    Reward points..

  • Function module to clear customer open items

    Hi ,
    I have a requirement in FI module to clear the customer open items through Function Modules.  The standard functionality is done through the tcode f-28 / f-32.
    Please let me know if there is any program or Function Module to clear the customer open items.(without using BDC).
    Thanks in advance.

    Function Module for GL open Items
    how to clear customer open items by another  customer open item
    Function Module for GL Open Items
    Reward points..

  • Charge off difference whening clearing customer open item with bank receipt

    Hi,
    Our company users will use F-32 to clear customer open item with bank receipt, sometimes, our invoice is 100 RMB issue to customer, the customer finally pay 99.98, then in F-32, we use charge off difference to post 0.02 difference to a account.
    The user then want to control this, saying for example, if the customer pay only 90, whening using charge off differnce, the system will pop up a error message.
    Can this be done in SAP, or we need to use user exit, then which user exit?
    Thanks.

    Dear,
    This is done through customer tolerance group using transaction OBA3. Here enter the maximum amount in Loss under the Permitted Payment Differences. you are able to hold tolerance for customer clearing.
    Is this what you wanted?
    Regards,
    Chintan Joshi.

  • Clearing customer & vendor

    Hello,
    We have customer & vendor to be cleared against each other.There is document splitting  at Business area & PC level.
    If the BA is is same - it clears.But If business area is different, there is an issue-It asks for profit center.
    How do we handle this?
    Thanks & regards

    Hi
    What is the document type you are using for clearing document? For that document type, check if you have the Business Transaction 0000 and variant 0001 assigned. This is assuming you are using the standard splitting variant 00000000012 used for your client.
    If the above is not the case, check if the document type used allows the below type of transactions allowed for the combination of Business Transaction and variant at least:
    Balance Sheet Account
    Cash Discount Clearing
    Customer
    Vendor
    Cash Account
    Taxes on Sales/Purchases
    Withholding Tax
    Expense
    Revenue
    Cash Discount (Expense/Revenue/Loss)
    Exchange Rate Difference
    Also inheritence should be maintained for your document splitting method
    Thanks & regards
    Sanil  Bhandari

  • How to clear customer open items by another  customer open item

    Hi Guru's
    I have a problem, we need to assign  and clear the open items of one customer with another customer from same company code. is it possible?
    for eg: I have a customer X whose Debit balance is USD1000 and Cusomer Y is having Credit balance is 1000. Customer Y is agreed to settle the amount to customer X.
    since customers are not related , we dont maintain any relationship in SAP. how do we post and clear the open items?
    please let me know the procedure.
    regs
    kumar

    Hi,
    When the moment you finish choose open item for 1st customer and then you have to press F7 (Charge off diff.) new screen comes then press F6 (Choose Open Items), then enter required data for 2nd customer (such as customer code, doc number, etc). You can post partially, and residually for this clearing posting.
    Good luck.
    -dwih-

  • Error while clearing Customer open items

    Hi,
    When I am trying to clear the Customer open items via F-30 I am getting following error -
    +Profit center 9000/SEA001 does not exist for 08.04.2011
        Message no. KM026
    Diagnosis
        The desired profit center SEA001 is not in the master data table for the specified date.
    Procedure
        Check your entry.
        Note: The profit center is usually derived from the original account assignment object (cost center, order, and so on) or other information (such as the material number).
        If necessary, create the desired profit center for the appropriate time
        frame.+
    First of all SEA001 is not a Profit Center. It's a material. Correct PC is attached to this material SEA001 and I also checked the validity period of the PC and it's OK.
    Can someone please advice how to nail down this issue?
    Thanks,
    Sanjay

    Found the reason.
    Actually there was a substitution to fill the PC from XREF3 for document splitting and SD module was passing the material in XREF3 hence the system was thowing the error.
    Gaurav - thanks for your input. Your reply pointed out towards substitution.
    Infact thanks everyone for the inputs.
    Regards,
    Sanjay

  • Clear_document FM not working to clear customer open item.

    Hi Experts,
    1) I need to develop a report to clear the customer open items, the report has to display whether the Customer open items cleared or not?
         As we do f-30 transaction to clear documents.
       I have developed the report in this ways but its not clearing.
        a) First I have posted the document  through   'BAPI_ACC_DOCUMENT_POST
        I have filled the document in the below way. The Bapi returning OBJ_KEY value also.
    LOOP AT it_data INTO wa_data.
    ****Fill  DOCUMENTHEADER
        wa_docmentheader-doc_type     = 'DA'.   "doc type
        wa_docmentheader-doc_date    =  wa_data-bldat.   "doc. date
        wa_docmentheader-pstng_date  =  wa_data-budat.   "posting date
        wa_docmentheader-comp_code   =  wa_data-bukrs.   "company code
        wa_docmentheader-ref_doc_no  =  wa_data-belnr.   "Reference
        wa_docmentheader-header_txt  =  wa_data-bktxt .  "Header Text
        wa_docmentheader-username    =  sy-uname.        "user name
    ****Fill  ACCOUNTGL Table
        wa_gl-itemno_acc = l_no.
        wa_gl-gl_account = 2909509----" which i marked in the screen second red color(ACCount).
        wa_gl-alloc_nmbr = wa_data-xref2.
        APPEND wa_gl TO it_gl.
        CLEAR wa_gl.
    ****Fill  ACCOUNTRECEIVABLE
        wa_receivable-itemno_acc = l_no + 1.
        wa_receivable-customer = wa_data-kunnr.
        wa_receivable-gl_account = wa_data-saknr.
        wa_receivable-alloc_nmbr  = wa_data-xref2.
        APPEND wa_receivable TO it_receivable.
        CLEAR wa_receivable.
    ****Fill CURRENCYAMOUNT
        wa_currencyamount-itemno_acc = l_no.
        wa_currencyamount-currency = wa_data-waers.
        wa_currencyamount-amt_doccur = wa_data-dmbtr.
        APPEND wa_currencyamount TO it_currencyamount.
        CLEAR  wa_currencyamount.
        wa_currencyamount-itemno_acc = l_no + 1.
        wa_currencyamount-currency = wa_data-waers.
        wa_currencyamount-amt_doccur = wa_data-dmbtr.
        wa_currencyamount-amt_doccur = wa_currencyamount-amt_doccur * -1.
        APPEND wa_currencyamount TO it_currencyamount.
        CLEAR wa_currencyamount.
    CALL FUNCTION 'BAPI_ACC_DOCUMENT_POST'
    EXPORTING
    documentheader
    = wa_docmentheader
    IMPORTING
    OBJ_TYPE     
    =
    obj_key      
    = lv_obj_key
    OBJ_SYS      
    =
    TABLES
    accountgl    
    = it_gl
    accountreceivable = it_receivable
    ACCOUNTPAYABLE
    =
    ACCOUNTTAX   
    =
    currencyamount
    = it_currencyamount
    return       
    = it_return.
    EXTENSION2   
    =
    endloop.
    2) After posting the document am using Clear_document to clear the document
       am filling the Clear_Document in the below way.
    1. a)get belnr, bukrs, gjahr & buzei from bsid table for invoice and append to T_AUSZ1
        b)T_AUSZ1-BUKRS, 'A', OBJ_KEY+0(10)(which you get from BAPI_ACC_DOCUMENT_POST bapi), posting date, posting date year pass it to T_AUSZ2-BUKRS, T_AUSZ2-AKTIO, T_AUSZ2-AUGBL, T_AUSZ2-AUGDT & T_AUSZ2-AUGGJ and append it.
    2. a)get BELNR, BUKRS, GJAHR, BLART & BUDAT  from bkpf where awkey = OBJ_KEY(which you get from BAPI_ACC_DOCUMENT_POST bapi)
    b) get belnr, bukrs, gjahr & buzei from bsid table where BELNR EQ bkpf-BELNR AND
                          ZUONR EQbkpf-BELNR AND
                          BLART EQ bkpf-BLART AND
                          GJAHR EQ bkpf-GJAHR AND
                          BUDAT EQ bkpf-BUDAT
    and append to T_AUSZ1
    c) T_AUSZ1-BUKRS, 'A', OBJ_KEY+0(10)(which you get from BAPI_ACC_DOCUMENT_POST bapi), posting date, posting date year pass it to T_AUSZ2-BUKRS, T_AUSZ2-AKTIO, T_AUSZ2-AUGBL, T_AUSZ2-AUGDT & T_AUSZ2-AUGGJ and append it.
    delete duplicates from T_AUSZ2.
    3) but am not able to clear the document using Clear_document Function Module
    4)I am able to post the document  through BAPI_ACC_DCUMENT_POST
    5)Please tell me how to clear the document.

    Hi Sunny,
    Please see the following :
    1. Down Payment Received (2500 INR.) F-29
    2. Customer Invoice Posted (2500 INR.) FB70
    3. Clear Down Payment (2500 INR) F-39
    4. Now Run Automatic Clearing (F.13)
    And then check the Customer line item report in FBL5N. It will clear both line items.
    Hope this helps.
    Kind Regards,
    Prakash Kumar

  • ICR-Intercompany Reconciliations - Use of Sets

    Hi ALL
    We are in the process of implemeting the ICR process and have chosen to go with the Process 003 with Customer and Vendor Open items but at the same time have chosen to include GL Open items from Process 001.
    Our client requires that only certain GL accounts be picked up for the ICR process.
    So I went and changed the Set ID 1000 which included all accounts from 000000000 - ZZZZZZZZZ and added just the accounts that we needed.  Is that good enough?
    Do I have to change the sets 2000 for Customers and 3000 for Vendors?
    And after those changes do I have to run the select documents FBICS1 and FBICA1 again or does that only impact FBICR3?
    And does anything need to be done to the Object Group and Subgroups - Trn FBRC009.
    Any help in the matter will be greatly appreciated
    Regards
    Satpal
    Edited by: Satpal Narang on Oct 21, 2009 10:22 PM

    Hello Satpal,
    There are 2 ways of limiting the GL accounts to be reconciled in process 003. The first (and in my opinion more efficient) way is to implement BADI method RESTRICT_SELECTION and implement a logic for restricting the account numbers there (e.g. based on a custom table for maintaining accounts to be selected). That way runtime of data seleciton can be reduced since open items you are not interested in are excluded from selection. You can use the example implementation in CL_IM_FB_ICRC_001.
    The second way is to do what you have set up to exclude certain GL accounts from your object groups. However, in that case you will probably end up seeing them in the object group "Data records not contained in any object groups" - unless you specify the object groups to be processed on your selection screen. The downside to this solution is that you use the unwanted open items during data selection and automatic assignment - therefore increasing runtime and data volume. The good thing about it is that you do not need to bother with a BADI implementation.
    Either solution will work. You will have to decide which one is better for you...
    Ralph

  • Clearing customer line items

    Hi,
    Consider the scenario where we have a SD invoice $1000. There is a partial payment $800 made with reference to this SD invoice.
    Prior to my SAP system upgrade, the final payment with clearing via F-28 will post the following accounting entries:
    Dr bank            $200
    Cr customer     $200
    After SAP upgrade, similar steps are carried out via F-28 and the accounting entries are:
    Dr bank           $200
    Cr customer    $1000
    Dr customer    $800
    Has anyone encountered this before where there should be a consolidated line item posting to customer with amount $200 instead of 2 separate line items?
    Thanks

    Hi
    Can you compare the settings in OBY6 Negative postings permitted check box for your company code and OBA7 Doc type Negative postings permitted check box in old system and in your new upgrade system?
    I think in your old system either in OBY6 or in OBA7 might have selected that option
    Pls verify and if it is not there in your new system make the necessary changes and post the same document again for testing purpose
    Reg
    vishnu

  • Unable to clear customer line items for a particular company code

    Hello,
    For a certain company code, even though open items are present for some customers, i am unable to clear them using F-28 or F-32.I am getting the message 'No open item exists', Anyone come across this scenario before?

    Hi:
             Make sure you are giving proper selection criteria for the processing open item. May be the items are Special GL based transaction so you need to select special GL indicator to process open item. Please also refer to OSS Note 136754 - F-03, F-32, F-44, F-28 missing open items. Hope this will help you.
    Regards

  • Intercompany FI customer/vendor invoice clearing F-32

    Hello,
    In ECC 6.0, we created Customer (DR) and Vendor (KR) invoices using FI transaction. When we clear Customer/Vendor using F-32, the invoices get cleared, but the process produces intercompany document (AB) as a open item on both Customer and  Vendor accounts. The companies have different currencies, but no exchange rate differences. OBYA has customer / vendor account numbers as clearing accounts. Can some one tell me why the intercompany clearing document is created as an open item and what need to be done to avoid this.
    Thanks in advance.
    Raj Vellore

    Hi sagar,
    two causes it will appear
    1) if u r clear partial payment that time it will come open items.
    2) if u r useing Document splitting in New G/L concept ECC 5.0 OR ECC 6.0, this will come because of Document Splitting.
    in which version u r using.
    regards
    gvr

  • Prob. with addiational line items when clearing Cust/Vendor

    Hi Experts,
    I've a serious issue with Account Clearing (F-32, F-44, F-03).  SAP generates unwanted additional line items when clearing customer/Vendor or GL accounts.  I've studied almost all the relevant SAP notes but couldn't found the solution of this issue.......   
    Company Code:               Single          1000
    Segments:               Two               1000, 2000
    Document Splitting:                         Active
    Splitting Method:                         0000000012
    Level of Detail;                              Inheritance
    Zero Balance Clearing Account;                    Defined
    Document Splitting Characteristic:                      Profit Center and Segment, both are defined as required characteristics and balance to zero in document splitting.
    Issue:
    1.     T-Code F-32 Creates additional unwanted clearing line items in Customer Subledger/Account
    2.     T-Code F-44  Creates additional unwanted clearing line items in Vendor Subledger/Account.
    3.     T-Code F-03  G/L Account Clearing also creates unwanted additional clearing line items in GL account.
    An immediate help in the above mentioned problem will be highly appreciated.
    Regards,

    Please check the following Scenario.....
    1.  Enter a customer invoice of USD 1000 from FB70.
    2.  Enter a Credit memo of the same customer of USD 1000 from FB70
    In both documents all the information should be same.
    If you look at the customer account in FBL5N, it'll balance to zero, with two open items i.e an invoice and a credit memo of same amount.
    3.  Now clear that customer from F-32.
    The clearing document contains two line items.
    1. Customer Dr. with PK 07 Amount USD 1000
    2. Same customer account is credit with PK 17 Amount USD 1000
    the above two line items are undesired.
    When we analyze the transactions of this customer by FD10N, it shows Dr. during the period USD 2000 and Cr. during the period USD 2000.   Although the actual Dr. amount of Invoice was USD 1000 and Credit amount of Credit memo was USD 1000.
    Due to Account clearing F-32, the system shows high turnover of transactions in the customer account.  Same thing happens with Vendor and GL clearing.........................
    I hope i am able to clear the problem,  please feel free to ask me, if any further details required.
    Regards,

Maybe you are looking for

  • Single access point with multiple ssids and single channel possible?

    Hi everybody. I have this silly question. Let say we have three vlans, vlan1,2,3  and they are mapped to wlans as follows: Vlan 1  ssid1 Vlan 2 ssid2 Vlan3 ssid 3                   AP --------trunk------Switchted network. Our Ap  has mobile devices i

  • Airport Extreme Base station - number 3 - a manufacturing or OS / FW issue?

    I figured I ask the community. I bought my first AEBS in July. Initially it worked great! Wireless, plus VoIP - great. Then, after 2.5 months it started acting up. First the wireless, then the ethernet, then it was gone. Took it to the Apple store on

  • MSI error

    I'm having a problem with several of our MSI bundles. The problem is that if I install certain MSI bundles after "x" amount of time they will no longer uninstall. You get an MSI error, value cannot be null. Which I have never seen before. The Windows

  • I just tried to install iOS7... and i think I'm doing something wrong...

    It brought me to this white screen that says "Hello" and "Slide for passcode" and i did that... but I tried to enter my normal phone 4 digit password and it just won't let me in? Am I doing something wrong? It just won't let me in no matter what I ty

  • Battery installed: no but battery is installed

    My daughter's macbook will no longer hold a charge & only works when plugged in. this happened suddenly, the computer is just 18 months old. I don't think the battery is finished yet. It does however say that the battery is charging. She took the bat