ICSS B2B - Transaction search

Hi Experts,
I am configuring ICSS B2B & B2C scenarios. I am able to create a transaction through B2B user & this is visible in GUI & Web UI also. But when i try to search this transaction on B2B portal, it shows me the result as one hit found but it does not display the contents of search i.e. request type, request date etc..
Similar function is working fine on B2C scenario. There i am able to search for transactions cretaed by B2C user & it is displaying all contents perfectly.
Can somebody help in this regard.
Thanks
Varun

Hi Varun,
Could you check the XCM settings for the component service request.After configuring the component ,you should that user defined component  in the Application configuration.
Hope so this will resolve your issue.
Thanks & Regards,
Silpa.T

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