ICSS Refence User problem Urgent

Hi all,
We have created a refence user as - icssuser with roles required for icss b2c in su01 with user type- reference.
I have assigned in the refence user in the customizing - assign refernce user variable for b2c.
The problem is , when i tried to create an account in the ICSS B2C scenario, the sytem was able to detect the refernce user and picking up to the account, but it was not assigning the roles to the account from the refernce user.
How can i solve the issue.
Regards
Yaswanth
Points will be rewarded.

hi
hey first check in se37
crm_isai_iuser_userid_get  type ur bp no, then you wil get userID
yu put this user id in su01 then whethe is locked or un locked and change the PWD then login to webshop with user id/email id with this pwd.
may be it will hel yu i think.
if this is not ur prob im sorry.
cheers
rami

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