ICWC and PCUI

Hi Gurus,
I have heard that ICWC has replaced PCUI in CRM 5. can any body tell me hoe it is done. if i am not wrong ICWC is Intraction Centre Web Client. How has it replaced the complete PCUI application.
More over if any body has any material in the concepat and teh differences and you pass it to me.
My Id is [email protected]
Aditya

Hello Aditya,
in CRM 5.0 PCUI is still avaliabe. But have a look at the Comment: "MUSE and new interface for mySAP CRM" in the Blog https://weblogs.sdn.sap.com/pub/wlg/3748. [original link is broken] [original link is broken] [original link is broken] [original link is broken] It seems that PCUI will be replaced in future releases by a sucessor of ICWC.
Regards
Gregor

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Hello,
from my understanding, the customer portal can give access to e-selling (ISA), e-service (ICSS), e-analytics and some user administration tools.
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Hi Huseyin,
Thanks for the information.
One doubt
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Hi Gregor,
I am trying to convert PCUI application(containing Search and Search result) to ic webclient application.That means converting the PCUI application User interface to ICWC user interface.
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Message was edited by: Joaquim Fonseca

Hi vee raa
Following data might help you a bit..
DMS(Document Management System) is part of PLM
Integrating Product Lifecycle Management (PLM) lets you link documents from the PLM Document Management System (DMS) with documents from CRM such as contracts, opportunities, and activities.
To use PLM in CRM, you require SAP Enterprise Resource Planning (ERP) 4.70 and higher.If you want to use SAP EPR 4.6c, you require SAP Note 620160.
You have maintained the RFC connections to PLM. For more information, see the Implementation Guide at Customer Relationship Management ® Basic Functions ® Content Management ® Maintain RFC Connections to PLM.
Features
Note
Integration is only available for the People-Centric UI.
Change markings in PLM documents are not displayed in the PC-UI.
The following functionalities are available:
·        You can use the PLM DMS to link PLM DMS documents directly to the following objects, or to delete the links:
¡        CRM business objects
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¡        Sales contracts
¡        Sales documents
¡        Business partners
¡        Products
·        Finding PLM Documents
You can also find PLM documents in CRM by the following properties:
¡        User-defined text
¡        Document number
¡        Document type
¡        Version number
¡        Status
¡        Description
¡        User
¡        Part
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The full-text search only searches the document long text and not the content of the document itself .
and for more information regarding integration of workflow and DMS...maybe this could help you a bit
http://help.sap.com/saphelp_crm50/helpdata/en/15/aea9375d79fb7de10000009b38f8cf/frameset.htm
please reward points if you find this helpful
regards
ashwin

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Hello,
Goto Transaction: CRMD_TM_CLDIST.
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<b>Reward points if it helps!</b>

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Dear All
I am a CRM consultant and I am new to Portal and PCUI.
Could you help understand the relationship between CRM, PCUI and Portal.
Also could you guide me or send some relevant material.
You can send the material at <removed by SAP Community Network Moderator>
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please check out the links to:
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Gregor

Regarding PCUI Complaint Parameters

Hi Friends
I am not able to find the list of parameters that i can use to pass values from ICWC to any PCUI Application. I know how to pass values but dont have the idea how to search what are the parameter that we can pass to any application.
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Hi Sreelekha
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Re: How to make data of ICWC available in PCUI
But the problem that i am facing is in the blog they are passing the BP as parameter name 'CRM_OBJECT_ID' but in the trace i did not find any variable with the same name and also tried to debug the application but not able to find the exact location wher and how the BP is passed from ICWC to BP
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Re: Creating credit memo with reference to Sales Order in ICWC

Hello gurus
I am new to CRM and we hv ECC 6.0 & CRM 6.0 in our environment.
We have a process where a Credit Memo Request is created with reference to a Sales Order.
Now till this point we had launched VA01 in the ICWC and were creating the CMR with reference to the Standard Order.
Henceforth we want to move this to the CRM ICWC.
In ICWC we create Standard Sales order using Work Center IC_BT_SLO tied to the Navigation profile.
I am looking for some way of copying this order to a Credit Memo Request in the ICWC.
I tried adding the Complaints button on the navigation profile ... however it creates a new CMR ... not sure how to enable copying it from the Original Sales order in ICWC
Any thoughts ?
Thanks
Vinit

closed
Edited by: vinit parkar on Sep 1, 2011 4:25 PM

Need to transfer field KLABC (ABC Classification) between CRM and R/3

Hello Group,
We plan to make the R/3 field KLABC (ABC Classification) of a customer (R/3 Table KNVV, Attribute KLABC) available in SAP CRM under Customer's sales area data. It should also be maintainable in SAP CRM.
After some analysis we found out, that this field also exists in SAP CRM (Table SMOKNVV, Attribute KLABC) but it is not replicated between CRM and R/3 (and vice versa). Also this field is not displayed in SAP GUI as well as not in the PCUI.
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1) Make KLABC from table SMOKNVV available in SAP CRM (and PCUI) for maintenance and extend the Middleware to enable the replication of KLABC between CRM and R/3
2) Extend the customers sales area data in CRM (PCUI) by a new attribute ZKLABC and extend the Middleware to enable replication between R/3 KLABC and the newly created ABC attribute in CRM
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- If we choose option 2, to what extend would the SAP CRM Easy Enhancement Workbench (EEWB) support this development (Is it possible to extend the business partners sales area data with EEWB ? Does the EEWB also extend BDocs if you add new fields to Business Partner tables ?)
Background Information:
We have SAP CRM 4.0 SP8, R/3 4.7 and SAP Enterprise Portal 6.0
Thanks a lot for help,
Erik

Hello Frédéric,
no, I do not have the middleware enhancement guide. Do you have it electronically and could send it to me erikmueller (at) gmx.de ?
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Erik

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Hello
I am using CRM 5.0 and PCUI
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Thomas

Hi Thomas,
you should not use the right click and Export to Excel. I think this is a functionality of Internet Explorer for HTML Tabes. Using that functionality you will only get the actual table exported. Do you see the Button "Download" in the Toolbar? That's the export to Excel functionality introduced in CRM 5.0.
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Please help.

HI
i had similar issue when I planned callback after saving document (function module with commit was doing sth).
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