ICWC Error when launching transaction

Hello all,
Working with CRM 5.0, in interaction center web client I want to launch the CRM 'BP' transaction from navigation bar. I have configured Transaction Launcher and also Navigation Bar Profile.
But still when I click on the link at the left hand panel, I get the under stated error: -
404 Not Found
SAP J2EE Engine/7.00
The requested resource does not exist.
Details: Go to main page of this application!
I need some help!!
Thank you in advance
Pedro

Hi Pedro,
Make sure that you have specified the transaction type of the Launch Transaction to be appropriate (BOR Transaction if you want to launch a SAPGUI screen and not a URL Transaction).
Specify the transcation in Definition 1 field. and rest of the details correctly.
Let me know if you face any issues.
Best Regards,
Pavithra

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