ID AND PASSWORD PROBLEMS

I have just bought a second hand macbook pro, and am needing to install software, however I do not know the previous owner's ID and password
PLEASE CAN SOMEBODY HELP ME?

Have your serial number handy and call Apple to order a set of replacement discs that originally shipped with your model. Then, using the installation disc, use Disk Uility to erase the drive and format it as "Mac OS Extended (Journaled)" with a single partition. Then install the original OS that came with the machine.
If the machine didn't ship with 10.6.8, then you're going to have to order Snow Leopard from the online Apple Store to upgrade.
Total cost to you should be around $45-50.
Good luck,
Clinton

Similar Messages

  • Username and Password Problems accessing site

    Yesterday I created a blog using iWeb 09 and published it and went with the option that visitors needed to have the user name and password to access the site. Friends and family reported that these wern't accepted and I had the same problem when I tried. Publishing and accessing using mobile me by the way. Removing the password UN option removed the problem. I have installed the latest update to the iLife 09 suite. This problem occurred to those using both mac and windows. Is this a bug?

    Make your site private and add a username and pw, then publish your site. You will get a popup when it is done publishing which gives you the option to announce your site. If you choose that option the user name and pw will be sent to those you choose. If you opt to have people visit your site, they will need the username and pw that you made youe site private with. Hope that helps.
    Smokenaxs

  • Username and Password problem when trying to conne...

    I decided to try and connect to a BT Wifi hotspot for the first time the other day, but when i enter my primary bt usename and password it says that the username and/or password is incorrect. I know they are the correct ones as i can log into the bt wifi website from my pc at home and it confirms that i have infinity 2, am opted in to the wifi scheme, and shows that i havent used any minutes yet.
    I have tested this by connecting to the wifi hotspot that my own router puts out as a test, but it gives the same error.
    I was wondering whether it may be because i have been with BT for quite a while and my primary email is an @btopenworld address which is causing some issues?
    Thanks in advance for any suggestions.
    Solved!
    Go to Solution.

    You've probably answered your own question. BT Wifi will only accept btinternet.com email addresses from BT Total Broadband customers; no problem though as the domain name is interchangeable with btopenworld. (In fact to access BT Wifi you only need to enter your user name and can omit "@domain".)
    You can click the white star next to this message if you think it was helpful.

  • Username and password problems with CS3

    I have Dreamweaver CS3 Version 9.0 Build 3481
    When I close Dreamweaver and reopen it I lose any usernames
    and passwords for FTP.
    How do I solve this? The 8.0.2. Updater does not work for my
    version.
    Thank you

    Adobe got back to me and gave me some info I'll share that
    might help others who have this problem. YES the fix did work for
    me, I'm running Dreamweaver 9 or the CS3 version and was losing
    user name and password each time I re-opened the program.
    You can find the fix at
    http://kb.adobe.com/selfservice/viewContent.do?externalId=3491671c&sliceId=2
    Basically it's a registry fix, appears when you have Explorer
    7.0 installed.
    Warning: Editing the Windows Registry incorrectly can cause
    serious problems that may require reinstalling your operating
    system. Adobe does not guarantee that problems caused by editing
    the registry incorrectly can be resolved. Edit the registry at your
    own risk.
    1. Launch the Registry Editor by clicking the Start button,
    choose Run, then type "regedit". In the Registry Editor, navigate
    to this folder:
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\
    Explorer\User Shell Folders\
    2. See if there is a key called AppData.
    # Backup the Users Shell Folders registry branch as follows:
    1. Right-click the Users Shell Folders folder and select
    "Export".
    2. In the "Export range" section, choose "Selected branch".
    3. Save the .reg file to the desktop.
    4. If problems occur after editing the registry,
    double-clicking the .reg file will re-install that registry branch.
    # If the AppData key is missing, then perform the following
    steps. If the AppData key exists, then skip to Step 5.
    1. On the right side of the Registry Editor explorer pane,
    right-click in a blank area anywhere under the last key in the
    list. You should get a context menu that says "New" with a flyout
    menu.
    2. In the flyout menu, select "Expandable String Value" and
    name the new key AppData.
    # Right-click the new AppData key (or the existing one if it
    was already there), select Modify, and enter the following in the
    Value Data field: %USERPROFILE%\Application Data. If the values for
    the other keys in your User Shell Folders directory don't start
    with %USERPROFILE%, then use the value that your other keys use.
    For example, if your Local Settings key has a value of u:\Local
    Settings, then try usingu:\Application Data.
    # Open Dreamweaver, re-enter the FTP login information for
    one of your sites, and see if the FTP login is now saved when you
    close and re-open Dreamweaver.
    Worked for me.
    Thanks Adobe

  • IWeb username and password problem

    I've published a few sites now using iWeb, and just ran into this problem for the first time. The site I'm working on when published now asks for my apple username and password (my apple email address and apple password, for itunes etc etc) instead of the username and password I enter in iweb for password protecting the site. It says something like 'the username and password for your mobile me domain is incorrect. and when I put in my email address and apple password, it works. All my other sites that I set individual usernames and passwords for are working fine.
    Anyone know why it would be doing this? I did copy the pages from another site. could that be part of the problem?

    Have you found a good solution to your problem yet? I had an issue like you describe, where I thought I had to enter my MobileMe user/pass when prompted when browsing.
    The issue with passwords that I saw was when creating more than one site within a single domain.sites file. I have one public site without a password, and then the other several sites in this file do have passwords, and each of them has a different password. With this multi-site and multi-password configuration, I was confused why the passwords seemed to NOT be working.
    The result seems to be that the LAST site published is the user/pass used for ALL of the password protected sites. So right now, after editing a page in one of my private sites, I publish that site, and then I ALSO re-publish the site with the password that I want. This way at least I know the password being used. But it's a single password used for ALL the private sites.

  • I am receiving the 'Could not sign you in [Access denied: 530]. Check your user name and password' problem on Adobe Muse CC 2014 and I cannot access the xml file that is supposed to fix this issue?

    I am a PC user and I have Adobe Creative Cloud Muse 2014. I have received the 'Could not sign you in [Access denied: 530]. Check your user name and password' error when trying to upload my muse site to my ftp host, GoDaddy. I have successfully done this in the past and only recently it has stopped working. I looked online at the FAQ Adobe Muse Help | Uploading an Adobe Muse Site to a third-party hosting service and it said to download the ftpprefs.xml file but this file simply leads to a blank page that says /*Not found*//*Not found*/.
    Can someone direct me to a working page with this file or provide a different solution? Thank you!

    Hello,
    As you are getting error [Access denied: 530] it means issue is with access. Either the username and password you are entering is incorrect or you do not have proper permissions.
    I would suggest you to contact Godaddy to either reset password or reset the permissions.
    Regards
    Vivek

  • Administrator account and password problem

    I just got a new Macbook for Christmas I have been trying to install LimeWire onto my laptop and every time the Installer asks me to type in my administrator name and password. I've been putting in the username I used to set up my computer but its not working. Since I am the only person using this computer doesn't it make me the administrator? I have already tried putting in the Mac OS X Install disk and reseting the password for my account. I even went to System Preferences--Accounts and changes my password there but nothing has worked. *What am I doing wrong?* Do I need to set myself as an administrator manually? This is so frustrating ><

    Welcome to the Apple Discussions!
    I've been putting in the username I used to set up my computer but its not working.
    If your user is already an Administrator user, the user name should be input into the dialog box by default. You should not need to type your name in. Look inside the Accounts System Preferences. Is your user listed as a "Standard" user? Or an "Admin"? If it's "Standard", then you've encountered on of Mac OS X 10.5's bugs. For some reason, some users don't keep their Administrator status. You can follow the instructions in this article to manually set your status to Administrator:
    http://docs.info.apple.com/article.html?artnum=306876
    -Doug

  • Web service username and password problems

    Hi,
    I am trying to create a client to consume webservices exposed on a secure .net platform that is SSL protected (https).
    I am using netbeans 6 with WSIT support. When I create the web service and add the WSDL file - it comes up with the certificate that I then approve, but then just displays a IO Exception. When I access the WSDL through a browser, it requests a username and password (which I supply) and it works fine.
    I've tried on Netbeans 5.5 but with no luck - it asks for a username and password (at least) but doesn't accept them.
    How can I connect to an https web service that requires a LDAP username and password?
    Thanks,
    Brendan

    I'm guessing that you are trying to call an EBS API and are using FND_WEB_SEC to test that the user account is valid in FND_USER first before executing the API call. In that instance, you'll likely need to use the Oracle Applications Adapter for EBS if you want to authenticate the user through FND_USER.
    If you've not purchased that adapter, you could use a simple BPEL process, with a regular database adapter to firstly call the FND_WEB_SEC package to authenticate. Pass the response from eBS into a bpel variable, add a bpel switch based on the outcome of that variable either execute the API call or  throw an authentication error if the call failed.
    You can wrap all this up into one web service that then calls this bpel process, taking the username and password as as input parameters.
    Phil

  • ID and Password problem

    After down loading an update for the flash player, I am asked for a password.  I have no record of any such password. If I enter my adobe ID (email address) and password, a window appears stating that either the ID or the password is incorrect. I reset my password with the same result.  No one at Adobe has been able to help. Any suggestions??

    Here's a document that describes user accounts for the Mac:
    http://support.apple.com/kb/ht3309
    And here's how you can reset your user account password if needed:
    http://support.apple.com/kb/ht1274

  • Mail and Password problem

    I am trying to use Mail on a MacBookPro with Lion. My wife uses it successfully on her iMac using Snow Leopard. I use it (sometimes) on my iMac also using snow Leopard.  When I open Mail in Lion it asks for her password which is different from mine and if i use it,  it shows me all her mail, which I don't care about. I use other e-mail apps on my two computers so I can live without Mail if i have to. Is there a solution to this problem?

    Hi again. I saw that you tried another thread some days ago for the same problem. There you said: "Using Lion, on my MacBookPro Mail has an intermittent problem. Some days it asks for my wife's password (for her Mail account) and I cannot access my own new mail. Some days it works fine. Help."
    So, to get this right: On the MacBook Pro you have set up ONE account in Mail.app - YOUR account. And despite that it happens from time to time that Mail asks you for the password of a totally different E-Mail account - the one from your wife? And your wife's account is not set up in Mail.app.
    Everthing correct?
    Is your wife's account set up on different E-Mail applications on that MacBook Pro? Is she using this laptop as well, and if yes, is she using the same login account to the computer for this?

  • Keychain and password problems

    I have an older macbook using OS X 10.8.4.  I am having two different issues that might be related but probably not.  The first issue is that my keychain is not prompting to save or saving the majority of my login/password information.  I have gone to the Safari >preferences> auto login unchecked then rechecked the box to auto login but it has not solved the problem. Is there another step to take?
    The other issue is that I was using lastpass to save information, I reset Safari and when I did my password to lastpass disappeared. Now I can't remember the password and it is not on my keychain.  Is there another place the password could be? Is there a way to make the keychain remember all of your password/log in information?
    Thanks for help with this problem.

    Thanks for that, I deleted all references to keychains in /Library and logged back in, added a keychain for my username and all is now well.
    However, I've just started using MS Entourage (as the Mail program was also freaking out like Safari) and it seems that when I tell this application to save my mail password to the Keychain, it throws a spanner in the works...
    Might start a new thread on this one...
    cheers

  • Email and password Problem

    Last week I forgot my password so followed the link to set up a new one and BB said it would email me a link so I can change it.  i am still waiting for that email.  Today I tried again and BB said it would send me a link to my email address.  I am still waiting. I know my email address is correct on my BB 8520 because I have been receiving emails from people.  How long does it take for BB to send emails?  It also asks me for my password on myPlaybook.  If any one replies please keep it simple as I am not a computer person.
    Kind regards
    Heather 

    Hello again,
    You should follow this KB:
    KB26361 How to reset a BlackBerry ID password
    Again, the email will not come to your BB. If you set up your BB ID as one that used an email address that you can only access via your BB, then you indeed have a problem and should contact your mobile network provider for formal support...only they can escalate you into RIM to actually reset your BB ID.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Expired Apple ID and password problems

    When I purchased my IPad I created a Apple ID using my email address that I had at the time.  I used my company email address.  I sold my company and now that email has been eliminated.  It no longer exists.  All the Apps that I installed were installed using the old email address that I set up as my apple ID.  Now, when Apps come up to update and I go to update them my old non existent email pops up with a request for my password.  When I enter my password it tells me that the password is incorrect.  I cannot change the password or request a new password because when apple sends a new password it goes to the old email that doesn't exist.  I'm unable to update all apps that come up for updating.  How can I fix this?

    I have pretty much the same problem. I updated my iPhone 4s to the new iOS 6.1.1 last night & when I went to update my apps, it is telling me to enter the password for an old Apple ID that no longer exists, as the email address no longer exists, because the email service no longer exists! I know the password, but it will not accept it, and I do not know how to change the Apple ID over to my new one. I can download new apps no problem. I just can't update the ones I already have! It is very frustrating and I do not understand why Apple has to make things so hard!
    I already tried going to Settings> iTunes & App Store and logging in and out of my new Apple ID, but it doesn't solve my problem! I am still locked out from updating my apps.

  • TS1368 apple id and password problems

    I have a apple id associated with my itouc that does not include my email address.  The ipod defaults to this id...swartzchery...and I cannot change the password or get into the store.  I have tried to reset password, but do not receive email for verificiation link....created new accout with email extension however ipod defaults to old apple id.  Please help...so very frustrating!

    I have a similar problem with apps that are connected to a non-accessible apple id account (I made changes to my account details in order to remove my personal information from this ipad's unauthorized creation of an iCloud account).
    Now, my apps are connected to the old id and cannot be updated because I no longer know the original password.
    All reset attempts are sent to a fictitious email account or hidden behind a fictitious birthdate I used to delete my real info.
    TigerTitan: have you logged yourself into the app store via the settings menu?   It worked for me to load new apps but I cannot update the others I bought as they " belong to the the original apple id"
    It ***** that I can make a purchase, hold the product in my hand AND the receipt fr the purchase yet cannot prove that the product is mine.
    Not the type of world I want to live in.

  • Windows 7 software, and password problems

    A friend got a new computer (old had had 30 gb drive, 256 mb Ram, and viruses).  So I helped hime pick up a new laptop (Windows 7 home premium), etc, and am helping him get everything set up.  He has a Linksys wireless router wrt54g V8.  He was able to connect immediately to the network as there was no security on it (it said unsecured)...his neighbors had secured networks, he did not.  I said that this needed to be fixed.  He had the origional cd (bought 11\07), so I tried to install the software on Windows 7.  It would not install (wrong operating system\whatever).  In my very limited knowldge of routers (set up mine a few years ago), I remembered that there was an ipaddress 192.168.1.1 where some things could be changed.  We did get to the wireless tab, and there was a 'reset' button on it.  I thought that this would be where we would be able to change it from unsecured to secured...apparently I was wrong.  By clicking that button, his network disappeared from the list of networks.  There is a new linksys... network in the list now.  Anyway, I got him going again hard wired to the comcast router.  How to correct this situation, I have a number of questions?  Does this router work on windows 7, and where is the software to download and how to execute it (I did find a .bin file on line, but have no idea of how to execute it,  if everything I need is in it, and if it is applicable to windows 7).  OK, if I do not need to install anything on the new system, how do I recreate the wireless connection to the wireless router with a secured connection?  How do I create a new network (or recover the old one) and secure it without software, and some kind of password (which he does not know)?  Thanks.

    What is the Model no of the Router...?
    As you pressed the reset button on the router..You need to configure the router from scratch.And the router does works on Windows7.
    As your ISP is Cable,follow the steps given here to configure the router.

Maybe you are looking for