ID and security question

Please help! I have one more attempt before i'm locked out. My BB Q5 is suddenly not reckognising my password, even when i answer my security question prompt it still doesnt work. I'm sure i havent changed it all (wouldnt know how to!!) so what is going on? I can't reset my password with out it if that makes sense!

Your BBID password and SECURITY password are TWO different things. Well, the password could be the same, but the purpose is different.
So, are you trying to your Security password, or your BBID password, and where are you entering this?
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Similar Messages

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    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
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         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
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    Your Apple ID: Manage My Apple ID.
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  • I accidentally screwed up my apple id when trying to change my primary email address. Password recovery options and security questions arent working either to restore

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    I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
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  • How can i get my password and security questions back? everytime i write my mail in iForgot it doesnt send the mail to  my account, why? someone hacked me but i dont know how.

    how can i get my password and security questions back? everytime i write my mail in iForgot it doesnt send the mail to  my account, why? someone hacked me but i dont know how.
    example;
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    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
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    How to Manage your Apple ID: Manage My Apple ID

  • Can't remember my rescue email, and security questions. Help?

    Is there any way to find out my rescue email and security questions without contacting apple?

    Not without correctly guessing them. If you make too many incorrect guesses for the security answers, you'll get locked out.
    (105716)

  • HT5312 i forgot my apple rescue email and security questions

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    <Email Edited By Host>

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
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    How to Manage your Apple ID: Manage My Apple ID

  • Apple id is disabled, to reset the password I do not know the email and security question. help what to do?

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    Hi ingaosk,
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    If you didn't receive your Apple ID verification or reset email - Apple Support
    Thanks for using Apple Support Communities.
    Cheers,
    Mario

  • Hi please help me I'm appleid disable 7.0.4 iPhone 5s by email and security questions forgot not active now please please help me

    Hi please help me I'm appleid disable 7.0.4 iPhone 5s by email and security questions forgot not active now please please help me

    You might be able to re-enable your account via this page : http://appleid.apple.com, then 'reset your password'
    You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it
    For your security questions, if you don't have a rescue email address, or you don't have access to the email account, then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699 - you can also try this link to get your account re-enabled if the above doesn't work.
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  • I forgot my rescue email address and security questions

    i forgot my rescue email address and security questions...i cant remember which email address i used for my rescue email address id

    See Kappy's previous write-up.
    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
    for got security questions: Apple Support Communities

  • I forgot rescue email address and security questions

    Help me what do I do if I forgot my resue email address and security questions?

    You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
    (96426)

  • Appleid, recovery email address and security questions were hacked.

    My son's recovery email address and security questions were hacked.  How can we get these changed so he can purchase more apps?  Currently he is being asked to answer security questions that do no pertain to him (like what were you doing on such and such date - he wasn't even born yet).  The email address in the recovery section is r********@answers.com.  We don't know who this is, but it appears they have hacked his account.  He has an itunes balance and I don't want him to lose it.

    You or your son will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to update the rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • I forgot my Apple ID password and security questions, plus I don't receive the "I forgot" email

    I forgot my Apple ID password.  I don't remember my security question answers. I have apps on my iphone that I can't update because of this.  So I created a new Apple ID and downloaded some apps. (So I have apps on my iphone from two different Apple IDs). 
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    I can't delete apps from the old Apple ID and download them with the new because it will delete information from the app, such as game highscores.
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    alfonsobracamontes wrote:
    I forgot my apple id password and security questions, ...
    1)  Apple ID: All about Apple ID security questions
    If necessary
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    3)  Or Email Here  >  Apple  Support  iTunes Store  Contact

  • HT5787 i forgot Icloud password and security question what method i can use to reset it is ther any or what i am still using iphone but my icloud is disabled for to many atempts what now how to rest the password

    i forgot Icloud password and security question what method i can use to reset it is ther any or what i am still using iphone but my icloud is disabled for to many atempts what now how to rest the password

    Hi bekimlorini,
    Thanks for visiting Apple Support Communities.
    You may find this article helpful with resetting your security questions:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    If you're not able to receive email to your rescue email address, you may need to contact iTunes Store Support:
    You'll need to contact iTunes Store support to have your questions and answers reset.
    All the best,
    Jeremy

  • I want to restart my iPhone 4 as I have simply purchased an  5c  want to sell my iPhone4 but I made a new Apple id and I forgot the password to my old apple id and security questions also I tried the email way but nothing came through what do I do?

    I want to restart my iPhone 4 as I have simply purchased an  5c  want to sell my iPhone4 but I made a new Apple id and I forgot the password to my old apple id and security questions also I tried the email way but nothing came through what do I do?

    Hi If you use a new Apple ID when setting up new iPhone Any music or Apps you have paid for will be lost. If you want to use your Apple ID that you have go to apple/support/id/apple.com. Cheers Brian

  • How can I activate my iPhone with forgotten iCloud account, email and security questions?, How can I activate my iPhone with forgotten iCloud account, email and security questions?

    I forgot my iCloud password, recovery email and security questions, How can I activate or unlink the Apple ID that was used to set up my iPhone? Please help me with this issue. Thank you.

    You need to enter the password for the old Apple ID on the phone when it asks.

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