IDCS update won't apply in 10.5.6

Has anyone had any problems updating CS to 3.0.1 in 10.5.6? After running the update, the application still says 3.0. Certain scripts will not run unless the app is updated. Some have asked if maybe the app doesn't show the update but makes the changes. I can say with relative certainty that it didn't actually update.
We have all versions of ind but we have to turn out jobs in the app in which they were submitted.
I tried killing the prefs, reloading printer styles and reloading the scripts to no avail. One script in particular fails everytime. Only on mac and only 10.5.6
Anyone have any ideas?

>How can you go back to 10.5.4 without a clean wipe?
You can do the Archive and Install option in the 10.5 Installer. Click the Options button at the Select a Destination screen. It will install a fresh copy of the OS, but try and preserve special folders (like the stuff in Application Support), preserve all the users, etc.
And yes, it is best to install/reinstall Adobe Suites in the order they came out in. I believe there are some files that can get overwritten by earlier Suites that aren't compatible with later Suites. (I.e. an application support item for CS4 has the same name as the one for CS3, but updated functionality.)

Similar Messages

Office 365 pro plus 2013 update won't apply automatically

Hi
We have started to use office 365 pro plus 2013 click to run. The issue / problem we have is that the updates are installing but does not apply. The version of word,excel.. Is old
and i need to manually go to example word and account to apply the updates. I want the updates to automatically apply.
In the config file i have enabled updates. <Updates Enabled="TRUE" />. I have also enabled updates thru group policy and checked that the policy is applying.
In the registry under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\15.0\ClickToRun\propertyBag i have the following keys:
updatesenabled = 1
UpdatesDiscoveryPeriodComplete = 1
updatesreadytoapply = 15.0.4535.1511,en-us
UpdatesDiscoveryPeriodStartTime = 13026393682226
updatesthrottlevalue = 313
version = 15.0.4535.1004
Does anyone have this problem and know how to make the updates apply automatically. I know that if there are office applications open it won’t apply or update but i have a test
computer with no office applications running in the process list and still it won’t apply the updates.
Joakim Tomren

Please make sure that the necessary port isn't blocked in your environment.
http://technet.microsoft.com/en-us/library/jj219420.aspx#BKMK_C2RUpdates
Then, try to download the Office Deployment Tool and create an XML file with the instructions to deploy the Office 365 update, please refer to the link below:
http://blogs.technet.com/b/office_resource_kit/archive/2013/08/08/how-to-deploy-office-365-proplus-from-an-on-premises-web-portal.aspx
The following article may also help you:
http://technet.microsoft.com/en-us/library/gg998766.aspx
We may also post the thread to the forum for Office 365:
http://community.office365.com/en-us/forums/default.aspx
Cheers,
Tony Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please contact
[email protected]

New Cloud Updates Won't Apply

I am a Cloud Subscriber. I was very excited about the new updates for Cloud, but when I run the updater I can't get Photoshop, InDesign, or Illustrator to work.
I've run the updates multiple times and every time it says 'update failed'.
Any suggestions?
Jeff

Interesting it should have given you an error code as well. Also what specific updates are you trying to apply to Photoshop, Illustrator, and InDesign?
You may want to review your installation logs applicable for each of the updates to determine the specifics of the error. You can find details on how to locate and interpret the log files at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

Safari 3.2.1 Update won't apply - system just hangs

I seem to have a problem and although I have looked at various posts on several message boards, I can't find anyone with the same problem, which is:
I have all the latest updates, except for the latest Safari 3.2.1, but when I re-start to install the update, it just hangs.
I've re-started several times, but same problem.
My current version is Version 3.2 (5525.26.12)
and Software Update says that I still need to update to 3.2.1.
I don't have any other issues with current version. I downloaded the 3.2.1 original update a week or two ago and it has been running OK, although I did have a similar problem when I first tried to update to it, but it worked eventually.
Any ideas ?

Here's what you should do:
1. Repair Permissions.
2. Download and install the 10.5.5 Combo Update.
3. Download and install Safari 3.2.1. *Do Not Use* the Safari update; delete it.
4. Repair Permissions again.
5. Launch Safari, disable the "Warn before visiting a fraudulent web site" feature in Preferences > Security and see if it works normally for you.
6. If it crashes, post the crash report.
Mulder

Logical standby apply won't apply logs

RDBMS Version: Oracle 10.2.0.2
Operating System and Version: Red Hat Enterprise Linux ES release 4
Error Number (if applicable):
Product (i.e. SQL*Loader, Import, etc.): Oracle Dataguard (Logical Standby)
Product Version:
Hi!!
I have problem logical standby apply won't apply logs.
SQL> SELECT TYPE, HIGH_SCN, STATUS FROM V$LOGSTDBY;
TYPE HIGH_SCN
STATUS
COORDINATOR 288810
ORA-16116: no work available
READER 288810
ORA-16240: Waiting for logfile (thread# 1, sequence# 68)
BUILDER 288805
ORA-16116: no work available
TYPE HIGH_SCN
STATUS
PREPARER 288804
ORA-16116: no work available
ANALYZER 288805
ORA-16116: no work available
APPLIER 288805
ORA-16116: no work available
TYPE HIGH_SCN
STATUS
APPLIER
ORA-16116: no work available
APPLIER
ORA-16116: no work available
APPLIER
ORA-16116: no work available
TYPE HIGH_SCN
STATUS
APPLIER
ORA-16116: no work available
10 rows selected.
SQL> SELECT SEQUENCE#, FIRST_TIME, NEXT_TIME, DICT_BEGIN, DICT_END FROM DBA_LOGSTDBY_LOG ORDER BY SEQUENCE#;
SEQUENCE# FIRST_TIM NEXT_TIME DIC DIC
66 11-JAN-07 11-JAN-07 YES YES
67 11-JAN-07 11-JAN-07 NO NO
SQL> SELECT NAME, VALUE FROM V$LOGSTDBY_STATS WHERE NAME = 'coordinator state';
NAME
VALUE
coordinator state
IDLE
SQL> SELECT APPLIED_SCN, NEWEST_SCN FROM DBA_LOGSTDBY_PROGRESS;
APPLIED_SCN NEWEST_SCN
288803 288809
INITPRIMARY.ORA
DB_NAME=primary
DB_UNIQUE_NAME=primary
REMOTE_LOGIN_PASSWORDFILE=EXCLUSIVE
service_names=primary
instance_name=primary
UNDO_RETENTION=3600
LOG_ARCHIVE_CONFIG='DG_CONFIG=(primary,standy)'
LOG_ARCHIVE_DEST_1=
'LOCATION=/home/oracle/primary/arch1/
VALID_FOR=(ALL_LOGFILES,ALL_ROLES)
DB_UNIQUE_NAME=primary'
LOG_ARCHIVE_DEST_2=
'SERVICE=standy LGWR ASYNC
VALID_FOR=(ONLINE_LOGFILES,PRIMARY_ROLE)
DB_UNIQUE_NAME=standy'
LOG_ARCHIVE_DEST_3=
'LOCATION=/home/oracle/primary/arch2/
VALID_FOR=(STANDBY_LOGFILES,STANDBY_ROLE)
DB_UNIQUE_NAME=primary'
LOG_ARCHIVE_DEST_STATE_1=ENABLE
LOG_ARCHIVE_DEST_STATE_2=ENABLE
LOG_ARCHIVE_DEST_STATE_3=ENABLE
LOG_ARCHIVE_FORMAT=%t_%s_%r.arc
LOG_ARCHIVE_MAX_PROCESSES=30
FAL_SERVER=standy
FAL_CLIENT=primary
DB_FILE_NAME_CONVERT='standy','primary'
LOG_FILE_NAME_CONVERT=
'/home/oracle/standy/oradata','home/oracle/primary/oradata'
STANDBY_FILE_MANAGEMENT=AUTO
INITSTANDY.ORA
db_name='standy'
DB_UNIQUE_NAME='standy'
REMOTE_LOGIN_PASSWORDFILE='EXCLUSIVE'
SERVICE_NAMES='standy'
LOG_ARCHIVE_CONFIG='DG_CONFIG=(primary,standy)'
DB_FILE_NAME_CONVERT='/home/oracle/primary/oradata','/home/oracle/standy/oradata'
LOG_FILE_NAME_CONVERT=
'/home/oracle/primary/oradata','/home/oracle/standy/oradata'
LOG_ARCHIVE_FORMAT=%t_%s_%r.arc
LOG_ARCHIVE_DEST_1=
'LOCATION=/home/oracle/standy/arc/
VALID_FOR=(ONLINE_LOGFILES,ALL_ROLES)
DB_UNIQUE_NAME=standy'
LOG_ARCHIVE_DEST_2=
'SERVICE=primary LGWR ASYNC
VALID_FOR=(ONLINE_LOGFILES,PRIMARY_ROLE)
DB_UNIQUE_NAME=primary'
LOG_ARCHIVE_DEST_3=
'LOCATION=/home/oracle/standy/arch2/
VALID_FOR=(STANDBY_LOGFILES,STANDBY_ROLE)
DB_UNIQUE_NAME=standy'
LOG_ARCHIVE_DEST_STATE_1=ENABLE
LOG_ARCHIVE_DEST_STATE_2=ENABLE
LOG_ARCHIVE_DEST_STATE_3=ENABLE
STANDBY_FILE_MANAGEMENT=AUTO
FAL_SERVER=primary
FAL_CLIENT=standy
Alert Log Banco "Standy" desde a inicialização do SQL Apply
Thu Jan 11 15:00:54 2007
ALTER DATABASE START LOGICAL STANDBY APPLY IMMEDIATE
Thu Jan 11 15:01:00 2007
alter database add supplemental log data (primary key, unique index) columns
Thu Jan 11 15:01:00 2007
SUPLOG: Updated supplemental logging attributes at scn = 289537
SUPLOG: minimal = ON, primary key = ON
SUPLOG: unique = ON, foreign key = OFF, all column = OFF
Completed: alter database add supplemental log data (primary key, unique index) columns
LOGSTDBY: Unable to register recovery logfiles, will resend
Thu Jan 11 15:01:04 2007
LOGMINER: Error 308 encountered, failed to read missing logfile /home/oracle/standy/arch2/1_68_608031954.arc
Thu Jan 11 15:01:04 2007
LOGMINER: Error 308 encountered, failed to read missing logfile /home/oracle/standy/arch2/1_68_608031954.arc
Thu Jan 11 15:01:04 2007
ALTER DATABASE START LOGICAL STANDBY APPLY (standy)
with optional part
IMMEDIATE
Attempt to start background Logical Standby process
LSP0 started with pid=21, OS id=12165
Thu Jan 11 15:01:05 2007
LOGSTDBY Parameter: DISABLE_APPLY_DELAY =
LOGSTDBY Parameter: REAL_TIME =
Completed: ALTER DATABASE START LOGICAL STANDBY APPLY IMMEDIATE
Thu Jan 11 15:01:07 2007
LOGSTDBY status: ORA-16111: log mining and apply setting up
Thu Jan 11 15:01:07 2007
LOGMINER: Parameters summary for session# = 1
LOGMINER: Number of processes = 3, Transaction Chunk Size = 201
LOGMINER: Memory Size = 30M, Checkpoint interval = 150M
LOGMINER: session# = 1, reader process P000 started with pid=22 OS id=12167
LOGMINER: session# = 1, builder process P001 started with pid=23 OS id=12169
LOGMINER: session# = 1, preparer process P002 started with pid=24 OS id=12171
Thu Jan 11 15:01:17 2007
LOGMINER: Begin mining logfile: /home/oracle/standy/arch2/1_66_608031954.arc
Thu Jan 11 15:01:17 2007
LOGMINER: Turning ON Log Auto Delete
Thu Jan 11 15:01:26 2007
LOGMINER: End mining logfile: /home/oracle/standy/arch2/1_66_608031954.arc
Thu Jan 11 15:01:26 2007
LOGMINER: Begin mining logfile: /home/oracle/standy/arch2/1_67_608031954.arc
Thu Jan 11 15:01:26 2007
LOGMINER: End mining logfile: /home/oracle/standy/arch2/1_67_608031954.arc
Thu Jan 11 15:01:33 2007
Some indexes or index [sub]partitions of table SYSTEM.LOGMNR_ATTRCOL$ have been marked unusable
Thu Jan 11 15:01:33 2007
Some indexes or index [sub]partitions of table SYSTEM.LOGMNR_CCOL$ have been marked unusable
Thu Jan 11 15:01:33 2007
Some indexes or index [sub]partitions of table SYSTEM.LOGMNR_CDEF$ have been marked unusable
Thu Jan 11 15:01:33 2007
Some indexes or index [sub]partitions of table SYSTEM.LOGMNR_COL$ have been marked unusable
Thu Jan 11 15:01:33 2007
Some indexes or index [sub]partitions of table SYSTEM.LOGMNR_COLTYPE$ have been marked unusable
Thu Jan 11 15:01:33 2007
Some indexes or index [sub]partitions of table SYSTEM.LOGMNR_ICOL$ have been marked unusable
Thu Jan 11 15:01:33 2007
Some indexes or index [sub]partitions of table SYSTEM.LOGMNR_IND$ have been marked unusable
Thu Jan 11 15:01:33 2007
Some indexes or index [sub]partitions of table SYSTEM.LOGMNR_INDCOMPART$ have been marked unusable
Thu Jan 11 15:01:33 2007
Some indexes or index [sub]partitions of table SYSTEM.LOGMNR_INDPART$ have been marked unusable
Thu Jan 11 15:01:33 2007
Some indexes or index [sub]partitions of table SYSTEM.LOGMNR_INDSUBPART$ have been marked unusable
Thu Jan 11 15:01:33 2007
Some indexes or index [sub]partitions of table SYSTEM.LOGMNR_LOB$ have been marked unusable
Thu Jan 11 15:01:33 2007
Some indexes or index [sub]partitions of table SYSTEM.LOGMNR_LOBFRAG$ have been marked unusable
Thu Jan 11 15:01:33 2007
Some indexes or index [sub]partitions of table SYSTEM.LOGMNR_OBJ$ have been marked unusable
Thu Jan 11 15:01:33 2007
Some indexes or index [sub]partitions of table SYSTEM.LOGMNR_TAB$ have been marked unusable
Thu Jan 11 15:01:33 2007
Some indexes or index [sub]partitions of table SYSTEM.LOGMNR_TABCOMPART$ have been marked unusable
Thu Jan 11 15:01:33 2007
Some indexes or index [sub]partitions of table SYSTEM.LOGMNR_TABPART$ have been marked unusable
Thu Jan 11 15:01:33 2007
Some indexes or index [sub]partitions of table SYSTEM.LOGMNR_TABSUBPART$ have been marked unusable
Thu Jan 11 15:01:33 2007
Some indexes or index [sub]partitions of table SYSTEM.LOGMNR_TS$ have been marked unusable
Thu Jan 11 15:01:33 2007
Some indexes or index [sub]partitions of table SYSTEM.LOGMNR_TYPE$ have been marked unusable
Thu Jan 11 15:01:33 2007
Some indexes or index [sub]partitions of table SYSTEM.LOGMNR_USER$ have been marked unusable
Thu Jan 11 15:02:05 2007
Indexes of table SYSTEM.LOGMNR_ATTRCOL$ have been rebuilt and are now usable
Indexes of table SYSTEM.LOGMNR_ATTRIBUTE$ have been rebuilt and are now usable
Indexes of table SYSTEM.LOGMNR_CCOL$ have been rebuilt and are now usable
Indexes of table SYSTEM.LOGMNR_CDEF$ have been rebuilt and are now usable
Indexes of table SYSTEM.LOGMNR_COL$ have been rebuilt and are now usable
Indexes of table SYSTEM.LOGMNR_COLTYPE$ have been rebuilt and are now usable
Indexes of table SYSTEM.LOGMNR_DICTIONARY$ have been rebuilt and are now usable
Indexes of table SYSTEM.LOGMNR_ICOL$ have been rebuilt and are now usable
Indexes of table SYSTEM.LOGMNR_IND$ have been rebuilt and are now usable
Indexes of table SYSTEM.LOGMNR_INDCOMPART$ have been rebuilt and are now usable
Indexes of table SYSTEM.LOGMNR_INDPART$ have been rebuilt and are now usable
Indexes of table SYSTEM.LOGMNR_INDSUBPART$ have been rebuilt and are now usable
Indexes of table SYSTEM.LOGMNR_LOB$ have been rebuilt and are now usable
Indexes of table SYSTEM.LOGMNR_LOBFRAG$ have been rebuilt and are now usable
Indexes of table SYSTEM.LOGMNR_OBJ$ have been rebuilt and are now usable
Indexes of table SYSTEM.LOGMNR_TAB$ have been rebuilt and are now usable
Indexes of table SYSTEM.LOGMNR_TABCOMPART$ have been rebuilt and are now usable
Indexes of table SYSTEM.LOGMNR_TABPART$ have been rebuilt and are now usable
Indexes of table SYSTEM.LOGMNR_TABSUBPART$ have been rebuilt and are now usable
Indexes of table SYSTEM.LOGMNR_TS$ have been rebuilt and are now usable
Indexes of table SYSTEM.LOGMNR_TYPE$ have been rebuilt and are now usable
Indexes of table SYSTEM.LOGMNR_USER$ have been rebuilt and are now usable
LSP2 started with pid=25, OS id=12180
LOGSTDBY Analyzer process P003 started with pid=26 OS id=12182
LOGSTDBY Apply process P008 started with pid=20 OS id=12192
LOGSTDBY Apply process P007 started with pid=30 OS id=12190
LOGSTDBY Apply process P005 started with pid=28 OS id=12186
LOGSTDBY Apply process P006 started with pid=29 OS id=12188
LOGSTDBY Apply process P004 started with pid=27 OS id=12184
Thu Jan 11 15:02:48 2007
Redo Shipping Client Connected as PUBLIC
-- Connected User is Valid
RFS[1]: Assigned to RFS process 12194
RFS[1]: Identified database type as 'logical standby'
Thu Jan 11 15:02:48 2007
RFS LogMiner: Client enabled and ready for notification
Thu Jan 11 15:02:49 2007
RFS LogMiner: RFS id [12194] assigned as thread [1] PING handler
Thu Jan 11 15:02:49 2007
LOGMINER: Begin mining logfile: /home/oracle/standy/arch2/1_66_608031954.arc
Thu Jan 11 15:02:49 2007
LOGMINER: Turning ON Log Auto Delete
Thu Jan 11 15:02:51 2007
LOGMINER: End mining logfile: /home/oracle/standy/arch2/1_66_608031954.arc
Thu Jan 11 15:02:51 2007
LOGMINER: Begin mining logfile: /home/oracle/standy/arch2/1_67_608031954.arc
Thu Jan 11 15:02:51 2007
LOGMINER: End mining logfile: /home/oracle/standy/arch2/1_67_608031954.arc
Please, help me more time!!!!
Thanks.

Hello!
thank you for the reply.
The archive 1_68_608031954.arc that error of reading occurred, did not exist in the date of the error sees below:
$ ls -lh /home/oracle/standy/arch2/
total 108M
-rw-r----- 1 oracle oinstall 278K Jan 11 15:00 1_59_608031954.arc
-rw-r----- 1 oracle oinstall 76K Jan 11 15:00 1_60_608031954.arc
-rw-r----- 1 oracle oinstall 110K Jan 11 15:00 1_61_608031954.arc
-rw-r----- 1 oracle oinstall 1.0K Jan 11 15:00 1_62_608031954.arc
-rw-r----- 1 oracle oinstall 2.0K Jan 11 15:00 1_63_608031954.arc
-rw-r----- 1 oracle oinstall 96K Jan 11 15:00 1_64_608031954.arc
-rw-r----- 1 oracle oinstall 42K Jan 11 15:00 1_65_608031954.arc
-rw-r----- 1 oracle oinstall 96M Jan 13 06:10 1_68_608031954.arc
-rw-r----- 1 oracle oinstall 12M Jan 13 13:29 1_69_608031954.arc
$ ls -lh /home/oracle/primary/arch1/
total 112M
-rw-r----- 1 oracle oinstall 278K Jan 11 14:21 1_59_608031954.arc
-rw-r----- 1 oracle oinstall 76K Jan 11 14:33 1_60_608031954.arc
-rw-r----- 1 oracle oinstall 110K Jan 11 14:46 1_61_608031954.arc
-rw-r----- 1 oracle oinstall 1.0K Jan 11 14:46 1_62_608031954.arc
-rw-r----- 1 oracle oinstall 2.0K Jan 11 14:46 1_63_608031954.arc
-rw-r----- 1 oracle oinstall 96K Jan 11 14:55 1_64_608031954.arc
-rw-r----- 1 oracle oinstall 42K Jan 11 14:55 1_65_608031954.arc
-rw-r----- 1 oracle oinstall 4.2M Jan 11 14:56 1_66_608031954.arc
-rw-r----- 1 oracle oinstall 5.5K Jan 11 14:56 1_67_608031954.arc
-rw-r----- 1 oracle oinstall 96M Jan 13 06:09 1_68_608031954.arc
-rw-r----- 1 oracle oinstall 12M Jan 13 13:28 1_69_608031954.arc
Alert log
hu Jan 11 15:01:00 2007
SUPLOG: Updated supplemental logging attributes at scn = 289537
SUPLOG: minimal = ON, primary key = ON
SUPLOG: unique = ON, foreign key = OFF, all column = OFF
Completed: alter database add supplemental log data (primary key, unique index) columns
LOGSTDBY: Unable to register recovery logfiles, will resend
Thu Jan 11 15:01:04 2007
LOGMINER: Error 308 encountered, failed to read missing logfile /home/oracle/standy/arch2/1_68_608031954.arc
Thu Jan 11 15:01:04 2007
LOGMINER: Error 308 encountered, failed to read missing logfile /home/oracle/standy/arch2/1_68_608031954.arc
You it would know as to help me?
Would be a BUG of the Oracle 10g?
Thanks.

Updates won't run

Hi
For some reason Software Update won't run. I have also manually downloaded a few update packages (such as Quicktime 7.2, Combo Updater 10.4.10 v1.1 etc) and these won't run either. I already have updated to 10.4.10 via SW update a little while ago, but saw some advice about running the combo updater to fix 'prebindings' - thought this might fix the other problems, but it won't run anyway
I have corrected permissions booted off the installer dvd, but apart from that I'm not sure what to do next...
Mike

Please elaborate.
OK. Here is what I disagree with & why. I'm sorry that this requires such a long reply, but I feel strongly enough about the topic to air all my concerns, not just those that apply specifically to your recommendations.
First, I think "Turn off sleep mode for both screen and hard disk" is misleading. Display sleep isn't a problem -- it is the Mac itself going to sleep (IOW, system sleep mode) during the update that Apple says should be avoided. I don't think Apple says anything about avoiding drive sleep -- since the drive only sleeps after a relatively long period of inactivity & installing updates by their nature is disk intensive, I can't see that as an issue either.
Likewise, Apple doesn't say to avoid delta updates in favor of Combo ones. It recommends applying a Combo update only as a troubleshooting/repair procedure for certain problems, not as a routine installation method. Since combos are generally much larger downloads, & not everyone has high speed access or ISP's that allow unlimited, continuous large downloads, implying that there is something wrong with using the deltas for routine updates is likely to result in some users becoming frustrated with the update process & maybe even give up on applying them.
I have similar concerns with the recommendation not to allow "SU to install major (or even minor) updates automatically." I think it safe to say that this what the majority of users do, what Apple intends as the method of choice for non-technically adept users, & that it usually works perfectly well. IMO, this is because it is an automatic process, requiring no special knowledge of which updates to apply in what order, where they should be stored (e.g., not in /Library/Receipts), or even the fact that downloading isn't the same as installing.
I have mentioned elsewhere in this forum my objections to the logic behind avoiding automatic installs because the process is lengthy & "an interrupted install will almost certainly cause havoc." Since the install won't begin until the installer package is downloaded & its integrity is verified, the length of the process has nothing to do with it -- if it is interrupted such that the download won't pass the verification phase, the install will not begin & no havoc will ensue. If interrupted during the install phase it probably will, but the same is true for a manual install. Moreover, there is essentially no possibility that a cat or user will abort an automatic install at a critical phase, short of pulling the plug or shutting down the computer.
I believe the recommendation not to do anything else on the computer during the install is overly generalized. This recommendation (which I grant is a common one) seems to ignore that human users are not the only ones running processes during installs (or at any other time). Processes launched by root, wheel, & other non-human users continue to run, generally beyond the control of human users. Does it make sense that Apple would design the installer app to be safe to use when these fundamental processes are running but neglect to do so for higher level processes that depend on them? Such a broad recommendation might make sense for a cooperative multitasking OS like OS 9, which is what I think the logic behind this is often based on, but not for OS X.
Moreover, since an installer package may even replace OS components that the install process itself depends on, it should be fairly obvious that this doesn't occur on-the-fly but only after a restart (which is why it is required).
In general, I'm concerned not just about your recommended install ritual, but about all similarly elaborate ones that go beyond what Apple recommends. There are specific things mentioned in them that can on rare occasion lead to problems, but I think overall it does more harm than good to suggest that all users must take all these steps any time they install anything. There are two main reasons for this:
1. Elaborate lists of steps like these rarely make it clear which steps are the really important ones or when they should be applied. It is all too easy for inexperienced users to get the impression that backups aren't necessary if you follow all the other steps, that backups are important only when doing an install, that it is OK to do an install if you follow all the steps even if your Mac has other unresolved problems, or even that the steps plus the install will cure them. It is a normal part of human nature to look for ways to rationalize avoiding tedious, unglamorous tasks like maintaining good backups, especially when it involves additional time & expense. Lists like these have to be very carefully written to avoid providing grounds for this sort of rationalization. With no offense meant to anyone, this is something amateur writers (myself included) generally do not have the skills to pull off.
2. It is also a normal part of human nature to avoid things that cause fear & uncertainty. Convince users that all these steps are necessary to avoid disaster & some will just avoid applying updates altogether. (How many times in this forum is the phrase, "if it ain't broke, don't fix it" used to justify not upgrading?)
For all these reasons, I believe the list should be shortened to the fundamentals: maintain good backups, fix any problems before applying updates, & avoid applying them if you are under a deadline.

Preset won't apply exposure change in Lightroom 5

Some of the commands (especially Exposure adds/removals) won't apply to the photo. Please help!

With your theory in mind of it being a permissions problem, I went ahead and moved my Looks from an external drive to my computer. Still no dice. Although, do you believe that it might need to be in a particular place on my computer? Like say, a SpeedGrade folder inside and Adobe folder inside my library folder? I don't see why that would matter. I found a rather time consuming fix. If I open the Look in After Effects, I can apply it to the video clip but that's just a little convoluted.
I'll keep searching for a solution and post any updates. Thanks for your help thus far!

EFI Update won't complete

On a mid2011 MBP w/I7, 4 gig: I downloaded the printer, iPhoto, and latest EFI Firmware update as suggested by software update. They downloaded fine, then the MBP restarted, and the Software Update progress window opened. It went thru the install routine for all three downloads, then the blue progress bar stopped progressing about 80 percent of the way across (the animation is still working). It says "moving itEms into place". It has been over three hours and that is all it has done. The screensaver will come on after awhile, the black cursor moves around in response to the trackpad, but the update won't finish. I,m afraid to power cycle for fear of bricking it. Any ideas?

Any USB or FW drives attached? You read this right? http://docs.info.apple.com/article.html?artnum=303364 Heres more information: http://docs.info.apple.com/article.html?artnum=303609
your drive needs to be a GUID formated partition. You can download a Firmware Restore CD, it should have the latest Firmware for your Mac.http://www.apple.com/support/downloads/firmwarerestorationcd13.html

HT1911 I just verified my Apple user ID and password but certain updates won't download (gives me the signal that I'm incorrect). I keep changing it, verifying but not all applications let me proceed.

I just verified my Apple user ID and password but certain updates won't download (gives me the signal that I'm incorrect). I keep changing it, verifying but not all applications let me proceed. So I can't download itunes software updates or update my iphone even though I have just verified my info. I know others that have this problem but can't get support to resolve it.

Hi mpellichero,
Thanks for visiting Apple Support Communities.
The steps in this article can help if you are being asked for the password to your previous Apple ID:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Best Regards,
Jeremy

Windows updates won't install

Hello,
I have a remote user whose Windows updates won't install. He has a Dell laptop with Windows 7 Pro 32-bit. You can bring up the update windows and start the install but, at exactly 10 seconds, it just says "Updates failed" and doesn't really give
any more information.
I saw the Windows update service was stopped, I started it and that didn't seem to help. I also tried the update troubleshooter and that didn't do anything. I checked for malware and didn't find any, and he has plenty of disk space. I didn't see
anything in Even Viewer or Reliability Monitor either.
What could it be?
Thanks.
Chris Hansen

Hi Chris,
Firstly, please check if those Windows Update have already installed:
1. Open Windows Update by clicking the Start button. In the search box, type
Update, and then, in the list of results, click Windows Update.
2.In the left pane, click View update history.
3. Click Installed Updates at the top of the page, there check if any Windows Update installed recently.
If there is no any Windows Update installed, try to
reset the Windows Update component to check if it could resolve the issue.
Karen Hu
TechNet Community Support

Windows Updates won't install - Error 0x80072EFD

Question
Windows Updates won’t install. I’m receiving Error 0x80072EFD. What can I do to solve this?
Answer
This particular error means that your computer was not able to connect to the Internet when it tried to install updates. First, check your Internet connection and then try again. If that doesn’t work, try the methods below.
Method A: Make sure that Windows Firewall is turned on, and temporarily disable third-party firewalls
Warning This workaround may make a computer or a network more vulnerable to attack by malicious users or by malicious software such as viruses. We do not recommend this workaround but are providing this information so that you can implement this workaround at your own discretion. Use this workaround at your own risk.
To complete this method, follow these steps.
Step 1: Make sure that Windows Firewall is turned on
To open Windows Firewall, click the Start button, and then click Control Panel. In the search box, type firewall, and then click Windows Firewall.
Click Turn Windows Firewall on or off.
Click On (recommended), and then click OK.
Step 2: Temporarily disable third-party firewalls
Click the Start button, click Control Panel, and then, under System and Security, click Review your computer's status.
Click the arrow button next to Security to expand the section.
Under Firewall, read the firewall status note. This information will indicate which, if any, firewall is installed and whether the firewall is turned on. For example, for ZoneAlarm, the notice will say ZoneAlarm Firewall is currently ON.
Open the third-party firewall application that is listed in the firewall status note, and temporarily disable the firewall. If necessary, refer to the firewall application documentation, or contact the application vendor for more information about how to temporarily disable the application.
Step 3: Try to install the updates again
If this method resolved your issue, follow the steps in Method B, step 2 to re-enable your third-party firewall. You might want to also check for and install any necessary updates to your third-party firewall.
If this method did not resolve your issue, continue with Method B.
Method B: Temporarily disable third-party antivirus software
Warning This workaround may make a computer or a network more vulnerable to attack by malicious users or by malicious software such as viruses. We do not recommend this workaround but are providing this information so that you can implement this workaround at your own discretion. Use this workaround at your own risk.
Note If your third-party firewall is still disabled from Method A, do not open e-mail messages, surf the Web, or use instant messenger at this point.
Step 1: Locate and temporarily disable your third-party antivirus software
Note Windows does not detect all antivirus software, and some antivirus software doesn't report its status to Windows. If your antivirus software is not displayed in Windows Security Center, and you're not sure how to find it, try any of the following:
Look for the antivirus software in the list of programs on the Start menu.
Type the name of the software or the publisher in the Search box on the Start menu.
Look for the software in Action Center:
Click the Start button, click Control Panel, and then, under System and Security, click Review your computer's status.
Click the arrow button next to Security to expand the section.
If Windows can detect your antivirus software, it will be listed under Virus protection.
If the software is turned on, check the Help documentation that was included with the software for information about how to disable it.
Note You may have to look in the application documentation to determine how to do this.
Step 2: Check for Windows Updates
As soon as the antivirus software is temporarily disabled, visit the Windows Update or Microsoft Update site again, and try to download and install updates.
If this method resolved your issue, and you were able to install the updates successfully, you should re-enable your third-party antivirus software.
If this method did not resolve your issue, continue with Method C.
Method C: Disable software accelerator programs
Disable any software accelerator programs that may be running. Some examples of these programs are file download accelerators and Internet speed accelerators.
Note If your third-party firewall is still disabled from Method B, do not open e-mail messages, surf the Web, or use instant messenger at this point.
Step 1: Disable software accelerator programs
To do this, select from the following options:
See the documentation that was included with the program.
View the Help files for your program.
Contact the program vendor. For information about how to contact the program vendor, visit the following Microsoft Web site:
http://support.microsoft.com/gp/vendors
Step 2: Install Updates
As soon as the software accelerator program is disabled, visit the Windows Update or Microsoft Update site again, and try to download and install updates.
If this method resolved your issue, you should enable the software accelerator programs that you disabled in Step 1.
If this method did not resolve your issue, continue with Method E.
Method D: Add the Windows Update Web site and the Microsoft Update Web site to the Trusted Sites list
Note If your third-party firewall is still disabled from Method A, do not open e-mail messages, surf the Web, or use instant messenger at this point.
To add the Windows Update Web site and the Microsoft Update Web site to the Trusted Sites list, follow these steps:
Start Windows Internet Explorer.
On the Tools menu, click Internet Options.
Note If you are using Internet Explorer 7, and the menu is not available, press the ALT key on your keyboard to access the Internet Explorer Menu.
Click the Security tab, and then click Trusted Sites.
Click Sites, and then click to clear the Require server verification (https for all sites in this zone check box.
In the Add this Web site to the zone box, type the following addresses, and then click Add after you type each address:
http://update.microsoft.com
http://windowsupdate.microsoft.com
Click OK two times.
Try to install the updates again.
If this method resolved your issue and you were able to install updates successfully, you should re-enable your third-party firewall if it is still disabled. To do this, see step 2 in Method A.
For more methods and advanced troubleshooting techniques, see You may encounter temporary connection-related errors when you use Windows Update or Microsoft Update to install updates.

Mark, I've just been through this update issue with two installations. In my case, it seemed intertwined with authentification and indexing not working, either. Upon a transfer of my system disk to new hardware I got hit with the issue and couldn't fix it. Which is why I did a clean install of Win7 ultimate 64bit on my T61p. The install (including update) worked great until I ran the intel matrix storage manager update. This broke windows update. If you surf the web, and include "intel rapid storage manager" or "intel matrix storage manager" and "Windows update fails", you'll see that a lot of folks feel that the intel driver (or how windows handles it) is what breaks update. I tracked this down to a driver, iastor.sys, in windows\system32\drivers. I was able to fix my Window Update by copying an iastor.sys from another recently built machine (should be exactly the same, but this was my wife's T510, but still Win 7 Pro 64) to overwrite the iastor.sys that the intel update changed. To be clear: I couldn't get windows update or indexing to work. I overwrote* the "bad" iastor.sys with one that worked on another computer. Rebooted. Update worked. I just wanted to point out that instead of blindly installing updates to fix problems, folks should be aware that sometimes the update is the problem. Especially as these systems are off warranty and the drivers are not being updated. I've asked elsewhere, so let me ask here: Where is the System Interface Driver for t61p? Not listed anywhere on site, links on the web referring to it are all broken. Is the System Interface Driver now part of another driver program? Thanks! Jim T61p, Win 7 Ultimate 64bit, and T510, Win 7 Pro 64bit

Internet Connect crash/Software Update won't open

I have a 500mhz G3 slot loading iMac running 10.3.9
About 2 weeks ago, after waking FrankenMac up from sleep mode, I noticed the Airport status symbol failed to appear in the menu bar (next to the volume/date&time etc).
Looking into my Network settings revealed that I was indeed still connected to the internet, via my Airport, all systems go. However, I noticed that "show airport status in menu bar" was unchecked, so I checked the box. Which apparently did jack squat b/c there's still no icon.
For the last couple weeks, as long as I've been connected to the internet, I could really give a flying flip about whether the airport status icon is there or not. I mean, seriously. I know this computer is a little old so why rock the boat on something trivial?
Until today. Today I was determined to figure out where the icon is, why it went away and if there are any other underlying problems.
I started first with Internet connect. Applications->Internet Connect, clicked on the purple IC button, only to have it launch in the dock, bounce once, then quit.
_A crash log shows:_
Host Name: Handlevandal's-Computer.local
Date/Time: 2008-06-18 09:13:15 -0400
OS Version: 10.3.9 (Build 7W98)
Report Version: 2
Command: Internet Connect
Path: /Applications/Internet Connect.app/Contents/MacOS/Internet Connect
Version: ??? (???)
PID: 437
Thread: Unknown
Link (dyld) error:
dyld: /Applications/Internet Connect.app/Contents/MacOS/Internet Connect truncated or malformed library: /System/Library/PrivateFrameworks/InternetConnect.framework/Versions/A/Internet Connect (file is empty)
I attempted to open Software Update next to see if there was something critical (ha!) I might be missing. Apple menu->software update and it was a repeat performance of Internet Connect, except this time I wouldn't even get so much as the Software Update icon in the dock. The dock would move everything to the left, as if it was going to open, then....nothing.
*Software update was working as of 6/14*, when I updated (perhaps foolishly) to Quicktime 7.5.
_Crash log shows:_
Mac OS X Version 10.3.9 (Build 7W98)
2008-06-18 13:56:17 -0400
2008-06-18 13:56:19.213 SystemUIServer[200] * -[NSBundle load]: Error loading code /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Resources/Cli entController.bundle/Contents/MacOS/ClientController for bundle /System/Library/PrivateFrameworks/Apple80211.framework/Resources/ClientControll er.bundle, error code 1 (link edit error code 1, error number 88 (dyld: /System/Library/CoreServices/SystemUIServer.app/Contents/MacOS/SystemUIServer truncated or malformed library: /System/Library/PrivateFrameworks/InternetConnect.framework/Versions/A/Internet Connect (file is empty)
2008-06-18 13:56:19.214 SystemUIServer[200] Error loading AirPort Menu Extra: Couldn't initialize shared Controller
2008-06-18 13:56:19.227 SystemUIServer[200] failed to load Menu Extra: NSBundle </System/Library/CoreServices/Menu Extras/AirPort.menu> (loaded)
dyld: /Applications/Internet Connect.app/Contents/MacOS/Internet Connect truncated or malformed library: /System/Library/PrivateFrameworks/InternetConnect.framework/Versions/A/Internet Connect (file is empty)
2008-06-18 13:58:33.684 System Preferences[338] Warning: TIFF image with unknown extra samples assumed to have unassociated alpha. RGB values have been premultiplied. Use tiffutil -cat to fix.
This ridiculously long post boils down to 2 questions, really.
• Any ideas why Internet Connect and Software Update won't open and how to fix?
• Where in the world is my Airport status icon? (not that it matters since I'm connected to the internet, but doggone it!)
I've run Disk Utility, repaired permissions and the HD checks out fine. I'm just at a loss (not surprising, given my limited amount of fix-it-yerself knowledge)
Should I just put up, shut up and be grateful that these problems, while aggravating, aren't majorly disrupting my life?

Okay no worries, can't find where to delete this post...

10.6.8 update won't install gets half way through then just freezes spinning beach ball for 4 hours any ideas y. Tried and restarted 3 times already does the same thing each time have to hold down the power button to restart

10.6.8 update won't install gets half way through then just freezes spinning beach ball for 4 hours any ideas y. Tried and restarted 3 times already does the same thing each time have to hold down the power button to restart. Anyone can help

Ok will check, as of right now I have 82.57gb free, that's plenty of space will check the disk though using disk utility. Also I am now downloading the update from the apple website instead of going through software update

HT1557 10.9.2 update won't update on my imac 2010 at all, and now my computer won't shutdown or restart without a hard boot. Did anyone have this same problem and figure out how to fix it?

So for the past few weeks I've been trying to update the 10.9.2 update on my imac (2010 - 21.5 inch) and when I attempt to try to update the software my screen goes grey with a Software Updater top bar the shows up on the top of the grey screen and then just quits doing anything (except the screen saver which works after nothing else happens - and that shows you how long I've been waiting for the grey screen to magically do something. I've attempted downloading the software update then installing it but the same thing happens. I don't think any of my 3rd party software is the cause of this and i'd rather not uninstall the programs since the update won't even do anything. Utility is telling me nothing but the usual ARD element unable to be modified.
With the several failed attempts at installing this update (probably around 15x) my computer will not shutdown nor restart on command anymore. The only way I can shut it down is holding the power button.
I used to have so much faith in Apple products and used to be a devoted user, but since Jobs passed away the direction of Apple has gone down the toilet.

Well Bababooey if you're comparing yourself to a Apple Genius Bar then you should already know my answer, your snarky remark get a snarky reply. Why would I go to a salesperson to fix my computer problem when I can go directly go to the source itself. I used to sell Apple computers over 8 years ago and was apple certified before the Genius bar existed. If I am to go about fixing an issue I can't fix on my own I will go to the source itself meaning Apple's programmers and developers - being UI UX Developer myself I know they should have QA'd all platforms and troubleshooted any arising issues.
This was also the first time in the 20 years I've been using a Mac that I even attempted to go on this forum which i thought would put me in connection with a certified Apple representative. This turned out to be a complete waste of time just being a public forum with no Apple employee involved. I was hoping to find a quick fix but in turn I was only frustrated with stupid responses such as yours that were in no way an answer to my original question.
BTW I fixed the issue on my own and without your help or Apples help. I'm glad if all forums point here regarding this issue because I now have the answer. The answer I was looking for from someone earlier was as simple as this {Download Maverick and reinstall the platform - it will take an hour to do but afterward 10.9.2 was installed and my computer is now able to shutdown and restart without having to do a hard boot.} No more software update bar at top and no problems with my drive which I told both you and Grant - I know my computer better than you and I've probably been using them longer than you.
So again Babowa you were so wrong...... and I am right.
Again anyone having the same problem, I suggest reinstalling Maverick and you'll be suprised 10.9.2 will work fine.

New iTunes update won't open. First it said Apple Mobil Device failed to start. So I Stopped then Started Apple Mobil Device. Now iTunes still won't load. Tells me MSVCR80.dll was not found. Wants me to reinstall app. Will I lose all my music?

Current iTunes update won't load. Tells me MSVCR80.dll was not found. Wants me to reboot. If I reboot, will I lose my music?

Hi DDay@55,
Thanks for visiting Apple Support Communities.
To resolve this error, I recommend completely removing and reinstalling iTunes and all of its related components using these steps:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
You can find the article with these steps and more information here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
This process should not affect any music or content on your computer, but you may want to
back up your iTunes library by copying to an external hard drive.
Best,
Jeremy

IDCS update won't apply in 10.5.6

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