IDCS5 Win cryptic error messages followed by crash

I am closing down a dialog (see my earlier post) and after I step out of the Observer code but before I return to the calling code, I get these two cryptic messages, one right afer the other, followed by a crash:
Database::CreateInstance(): Can't get classID from UID 2793 (in Database 0x4e2e308 file: InDesign SavedData)
Database::CreateInstance(): Instantiation from UID 2793 failed.  Requested IID was IID_ISUBJECT
What I have done so far to locate the problem:
I reviewed all instances where my program is using "ISubmit" to ensure that so doing makes sense, both syntactically and logically.
I reviewed the .FR file to ensure all needed defs were there.
I removed the InDesign SavedData from its current folder to see if it would fix the problem (it did not).
If anyone has some fresh ideas as to what I might try next I would be most pleased to hear them.
Thanks.
R,
John

Pull out your RAM sticks one at a time, try each stick in each slot, for the four possible combinations. See if that makes things better/worse/the same.
The 1.25 ghz'r is nortoriously finnicky about memory. I went through nine sticks on mine before I got two that worked together with zero problems.
Joe

Similar Messages

  • Error message or program crashing when printing on Epson printer

    In July 2008, I upgraded my computer from a MacBook to a MacBook Pro (and bought a Time Machine so that all my files are backed up regularly!) I then bought my wife a MacBook Pro in November 2008. We both used to have iBook G4s.
    We have an Epson EPL-6200 Laser Printer that we print from using our Airport Express. It used to work fine printing documents from any program and printing wirelessly from the iBook G4 computers we had when we bought the printer around three years ago.
    But since I have switched to a MacBook and now a MacBook Pro, I have all kinds of problems printing on the Epson EPL-6200 printer. At first, my MacBook did not print remotely at all. I had long conversations with both Apple and Epson, knowing there was a problem with the Epson driver. To top it off, the problems seemed worst with Microsoft Office, so both of them also said it was Microsoft's fault!
    Now that Epson has upgraded its drivers and I have dowloaded the latest one, and switched to a MacBook Pro, I can print some files easily -- Word documents now print immediately, although I get an error message saying that the printer is not connected. But trying to print from other programs such as Firefox either takes a very long time (around 5-8 minutes for one page) or causes the program to crash.
    Any ideas? The strange thing is that my wife's computer and mine are exactly the same (running Mac OS X version 10.5.6) but behave slightly differently when printing. I can print from Firefox, albeit after a long time per page, whereas if she tries to print from her computer in that program it instantly crashes.
    I guess we still have driver issues with the Epson EPL-6200.
    But I have looked on the Apple support forums and there seem to be a lot of printer-related issues like this. Do you guys have any suggestions? Or is there a printer that will work well with our MacBook Pros, an Airport Express and/or Time Machine (we have both) and when printing remotely?
    All the best,
    Alex

    hey,
    well, i use the below machines with the current mac os (10.5.6).
    i (kind of often) had issues with the network printer epson epl-6200.
    of which every issue could be resolved by myself, more or less quickly.
    i.e. until the last update (10.5.6).
    none of my machines is able to get anything through the network to the printer.
    at least they don't get the printer to print a page.
    today i spent (almost) the whole day, trying out things to get it fixed this time.
    none of it worked.
    just to let you know:
    i can access the printer through its http-interface.
    i can ping it.
    it gets recognized by the printer/fax-dialog in the system-preferences.
    here's what i tried so far:
    i tried to install the osx driver for the epl-6200 with every single protocol that's available in osx (i.e.: Appletalk, IPP, Bonjour, EPSON (IP), etc.)
    i of course tried to update the driver with the latest software available on the epson-website. and did the thing with the different protocols again.
    i tried the "generic" postscript driver of osx, too.
    then it was getting interesting:
    i tried to get "cups" for the epl-6200. i don't want to get into details here, but to drop some names:
    foomatic-rip (combined with ghostscript)
    http://linuxfoundation.org/en/OpenPrinting/MacOSX/foomatic
    gutenprint (doesn't have an epl-6200 driver included)
    pxlmono (doesn't have an epl-6200 driver included)
    to sum that up:
    there are two drivers on the "openprinting"-site (foomatic). but one is (of course) the official epson driver.
    but:
    there is a "third-party" driver downloadable on that website.
    http://openprinting.org/show_printer.cgi?recnum=Epson-EPL-6200
    well, i downloaded it, installed the required additional software (foomatic + ghostscript), all very fine. i could choose it in the osx printer setup menu.
    but:
    my printer still won't print a single page.
    the error messages i got:
    other than the above post none of my programs ever crashed, or was "dead slow".
    but:
    the printing job got constantly stopped, i could restart it, but it was then stopped again. without any error message.
    there was the same thing with the halt of the printer (also monitored in the printing cue window). i could restart it, but it would stop again. without any error message.
    but i also got two decent error messages: :))
    the first involved the pdftoescpage.app, either it was failing (shown in the printer cue window), or it was crashing (i got the error message in a separate window popping up). according to folks on the net this malfunction involved user permissions, so i to set up the "right" permissions (giving everybody the right to do anything (rwx) - i know i shouldn't have :)) ). but it didn't help. still crashing or failing.
    the second decent error message, finally:
    "double free" - what that meant, i cannot tell.
    conclusion:
    i don't know. :))
    required action:
    i will await the next osx update, and hope it'll be fixed then. :))
    good night, y'all
    p.s.: ahh, if anybody knows anything i didn't and should try. please drop a line. thx

  • Automator Workflow Fails with Cryptic Error Message

    I'm updating an Automator workflow for OS X Lion that I initally developed and used, without issue, in OS X Tiger. The workflow asks for a name, creates a folder for the name, takes a digital image with a Nikon D50 connected to the computer, and saves the image to the new folder. This aspect of the workflow works fine.
    I then have a prompt asking if we should take another. If the user says "yes," the script should take another image and save it to the folder. This is where I run into an issue. When I attempt to add another "Take a Picture Action" into the workflow, I get the cryptic (at least to me) error message in the attached screenshot.
    Here's the text:
    "Cannot update for observer <AMWorkflow 0x400458ac0> for the key path "parameters.name" from <TakePicture 0x403e3b0a0>, most likely because the value for the key "parameters" has changed without an appropriate KVO notification being sent. Check the KVO-compliance of the TakePicture class."
    The language of this error would seem to indicate a bug. Any thoughts on a fix or the means to report to Apple?

    The subject of this post is a bit misleading. The workflow wasn't failing while I was running it, but rather when I was editing it and trying to include another 'Take a Picture' action in the same workflow.
    The workaround I found was to use a 'Loop' action on the 'Take a Picture' action. It's a bit more elegant and doesn't require multiple 'Take a Picture' actions in the same workflow.
    Nonetheless, what does this error message mean?

  • System error message and application crash - ModName: lvrt.dll Offset: 00080a6a

    I'm running into an error message which is proving particularly difficult to debug. After my built application has been running for some time, a windows system error will pop up telling me my application has done something bad and needs to be shut down (and sorry for the inconvenience). Clicking through to the "see what the error report contains" page reveals the issue as being in the lvrt.dll module at offset 0080a6a. 
    This unfortunately doesn't mean much to me.
    On some occasions when I click "Don't Send", another error message pops up informing me there is "Not enough memory available to complete this operation".
    The program will typically run between 8 and 24 hours before the error occurs, though I've had it run error-free for upwards of 48.
    My program is unfortunately fairly large, and depends on communication with proprietary hardware so can't be uploaded in a functional state. In general terms, the body of the program (which is executing when the error occurs) involves RS-485 serial communication and simultaneous display of data to 7 continuously updating strip charts (producer-consumer design), along with envalope detection and RMS calculations in real time, all of which is multiplied by two parallel channels (around 1Mb/s data rate for each). The data is also buffered and stored in binary files for later review. Binary files are closed and a new one is opened for every 10 minutes of data collection (approx 50MB of data).
    There are also about 40 user controls associated with each channel, and are polled periodically (a couple times a second). The crashes occur during over night tests, however, when there is no user input. Globals are used for inter-panel communication, but no global is written to in more than one location (most are read in multiple locations).
    I know this is a bit of a shot in the dark here, but does the lvrt.dll error at offset 00080a6a mean anything to anyone? Are there any "typical" causes for a failure in lvrt.dll having to do with prolonged high data rate serial communications? For reference, this has occured on multiple machines, but all the machines it has occured on are identical out-of-the-box laptop models running XP 32. I'm going to try to run an overnight test tonight on the development machine and see if I get any different results (Vista 64 vs Windows XP 32).
    I can't say my hopes are high with this one, and I'm gonna continue to comb over the code for any possible conflicts, but any insight would be appreciated.

    Claire,
    Next time the error message comes up I will take a screenshot of it for you. Unfortunately that may not be until Monday, as tonight is the soonest I'll be able to run another long-term test. The time between failures is the most frustrating part to debug!
    There are no errors on compiling or building the application in LabVIEW. My testing has been done mostly on the distribution laptops in application form, with no LabVIEW dev tools installed, Windows XP 32 bit.
    The overnight test I attempted on the development machine (within the LabVIEW environment) welcomed me the next morning with a rebooted machine, and so I wasn't able to see an error message (if there was one). Vista 64 on the development machine. Reviewing the data files, I got about 9 hours worth before the crash.
    Given the time between failures and the large volume of data I'm passing around, this seems like memory leak type behavior. I'm a bit confused by the fact that it seems to fail in lvrt.dll every time, though. I'm don't know what that indicates, if anything.

  • Runtime Error message prior to crash in Premiere Pro CS4

    I'm having issues with Adobe Premiere CS4 crashing regularly and the same error message always pops up.
    Runtime Error!
    R6025
    -pure virtual function call
    What do I need to do to make this stop happening.  It doesn't seem to be a result of a particular action (I can't replicate the problem).
    It's also doing this with some very basic shows: Very few effects, only 3 or 4 video tracks, no longer than 5 or 6 minute programs.
    Thanks,
    Anthony Roberts
    JournalStar.com

    A search on Google leads me to guess that your registry is messed up, see this link:
    http://www.microsoftvisualcruntimelibrary.com/r6025-pure-virtual-function-call.php?tid=080 38&gclid=CJff9eXtmZoCFQJN5Qodo3H49A
    Try a registry cleaner and see what happens.

  • Win 7 error message - Display driver stopped responding

    Windows 7, 32bit, during normal use makes the sound of a USB device being detached and then the screen goes black.
    After a few seconds the screen comes back again but the computer hardly responds to anything; then the screen goes black again. This error message is displayed: "display driver Intel Graphics Accelerator Drivers for Windows Vista(R) stopped responding and has been successfully recovered.
    There is no option but to manually shut the computer down.
    I updated the display driver and bios, but it still happens 3 to 4 times a day.

    Hi
    Youve got an preinstalled Win 7 on your notebook
    But the error message means that:
    >display driver Intel Graphics Accelerator Drivers for Windows Vista(R) stopped responding
    Seems Vista graphic card driver is installed on Win 7 OS.
    Maybe you should remove the Vista display driver and should install an Win 7 graphic driver.
    Greets

  • Debug unknow error message followed by shut down when attempting to render nested timeline

    My specs:
    AMD64 x2 Athlon 4600+
    ASUS M2N-SLI Deluxe motherboard
    2 RAID 0 hard drive (1 TB and one 500 GB) SATA2
    1 SATA2 C: drive of 160 GB
    4 GB of DDR2 RAM
    MATROX APVe
    Dual Monitors (with Ultramon)
    Windows XP Pro
    Premiere Pro CS3 using AspectHd v5.0 build 88
    My PP3 gives me an unkonwn error message in a debug window everytime I try to render my timeline that has one 2 seconds clip of another nested sequence...!?!
    It occurs at about a fifth of the 1st of 2 audio preview render that it has to do.
    I usualy did have problem rendering file with PP2 cause of Premiere's system memory bug, but never I've add trouble before in PP3...until well now.
    What is the problem? Anybody experiencing that bug also?

    The project in which this problem occurs is about 1 TB of footage in AspectHD Low HD; there's 37 tape captured in batch and recomposed on a different sequence for each tape to compensate for the lost of timecode when digitazing with CINEFORM (so 37 nested time line).
    I use those nested timelines as if I was picking shots from a huge clip that captured the whole tape.
    Of course Premiere ask me the render the sequences nested in addition to the main one in which I edit footage...
    I'm currently editing a trailer and wanted to render 2 clip that were sampled from 2 different sequences, but PP3 has the bug windows at 10,51% and closes. The text in the debug window is that "Adobe Premiere Pro CS3 has encountered a problem and needs to close. Sorry about..."
    If you need anymore info please ask what specificaly, cause I would be at a lost to add more...:)

  • Free trial on Win XP error message when prog opens

    I installed soundbooth cs5 trial (3x already), on windows xp all updated. When I start the prog. from all programs, the sounbooth starts but immediately get an "error" message:
    The instruction at 0x28c2d033 reference memory ay 0xffffffff. The memory could not be "read"
    Click on OK to terminate the prog or
    Click on Cancel to debug the program
    So any of the above options close the program. It does not work!
    Any solutions for that?
    Thank you

    Hi Leigh
    Try downloading the software from here. https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
    You should not have an issue with that link
    Thanks
    Scott

  • Cryptic error message: mach_msg (CGXKickEventHandler) failed...

    Hey fellas,
    when logging off a user on my MacBook, in system.log an error message occurs:
    *com.apple.WindowServer[5004]: mach_msg (CGXKickEventHandler) failed (ipc/send) timed out*
    This message usually repeats a few dozen to a few hundred times. While this doesn't seem to be a problem, I'd like to know what's going on there...
    I found a few posts where people get that same error message, but this doesn't seem to cause their problems.
    I'd welcome any further information.
    P.S. What is that "CGXKickEventHandler" thingy?

    This is a "me too"
    I see that same "CGXKickEventHandler" error in my console.log -- it seems to happen in bursts of a few hundred per second every 15-30 seconds. My console is logging about 4000 records like this in just over 5 minutes. I can't associate it with any particular action, nor does it seem to be having any bad effect (though it must be using up some time).
    Dec 28 09:58:11 Gavins-Mobile com.apple.WindowServer[4253]: mach_msg (CGXKickEventHandler) failed (ipc/send) timed out
    Dec 28 09:58:11: --- last message repeated 276 times ---
    Dec 28 09:58:26 Gavins-Mobile com.apple.WindowServer[4253]: mach_msg (CGXKickEventHandler) failed (ipc/send) timed out
    Dec 28 09:58:26: --- last message repeated 275 times ---
    Dec 28 09:58:40 Gavins-Mobile com.apple.WindowServer[4253]: mach_msg (CGXKickEventHandler) failed (ipc/send) timed out
    Dec 28 09:58:40: --- last message repeated 276 times ---

  • OWB 10.2 - deploying to Discoverer 10g - HELP with cryptic error message

    Hi all,
    Does anyone know what the helpful message below is trying to tell me about my deployment to Discoverer? The validations all pass. The generation is error free. The execution gives the following as "INFORMATIONAL" - however, the EUL is not generated because the error appears to be fatal.
    How can I lookup the object based on the identifier below? The message sucks.
    Thanks in advance,
    Mike
    INFORMATIONAL
    The import has failed (your End User Layer has not been modified) - No joins found between component folders of complex folder with identifier '50202FC115E94BFABAD5BBB906CC238F'
    RPE-02154: Failed to deploy EUL

    Replying to myself. I'm still not at all sure what the error means but I encountered it when I had selected "match objects by name" rather than object id prior to deployment.
    Setting it back to object id allowed the deployment to the EUL to work. Still, something seems wrong there.
    - Mike

  • How come every time I open certain apps, my imac gives me an internal error message then it crashes?

    I dont understand it and I'm hoping that someone out there might be able to, Thank you ....eddyy

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Step 1
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
    Step 2
    Still in the Console window, look under User Diagnostic Reports for crash reports related to the process. The report name starts with the name of the crashed process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

  • ICal keeps giving error message and then crashing

    When I open iCal it says "The server did not recognize your user name or password  for account “US Holidays.”  Make sure you enter them correctly." and also  "The server did not recognize your user name or password for account “[email protected]” Make sure you enter them correctly"
    When I click ok it crashes the whole thing. How can I fix this sync problem??  I can't even get to the preferences to check the password.

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • Laptop-mode causing unresponsive ttys or cryptic error messages

    I installed laptop-mode-tools at the same time I installed arch by following the wiki. For a long time it worked great.
    A few months ago, however, I started noticing strange messages showing up in the stream of text that shows when you boot up (tells the state of fsck for example). It would say occassionally, "enabled, not active" in that stream, and when it did that, at the login for tty1 it would say "Failed." where you should type in your username, and then another line that also said "Failed."
    Like this:
    Arch Linux 3.10.3-1-ARCH (tty1)
    Hint: Num Lock on
    destruct-o-bot login: Failed.
    Failed.
    It would let you type in your username blind though when that happened and it would all work fine.
    Other times you would see the "enabled, not active" message and when it came time to log in to tty1, it would flicker briefly and then go blank and remain unresponsive. So I would switch to tty2, and the same thing could (but might not always) happen, and so on through tty3-tty6.
    I finally tracked it down to being laptop mode tools. Here is what it prints out when I run systemctl start laptop-mode.service:
    /usr/share/laptop-mode-tools/modules/pcie-aspm: line 10: echo: write error: Operation not permitted
    Failed.
    Failed.
    and here is what it prints out on tty1 when I run systemctl stop laptop-mode.service:
    disabled, not active
    /usr/share/laptop-mode-tools/modules/pcie-aspm: line 10: echo: write error: Operation not permitted
    disabled, not active
    Those two things exactly correspond to the lines of output when I'm booting up or shutting down. And when I disable laptop-mode.service, no more problems.
    I can't find anything about this problem online. How can I fix it? Has anyone else ever heard of these issues?

    It looks related. I'm not really worried about the messages, per se, though. If that were all it did, I would just ignore it. WHat I'm bothered by is the terminals that don't work.
    # journalctl -b | tail -30
    Aug 04 10:24:09 destruct-o-bot slim[542]: (II) AIGLX: Suspending AIGLX clients for VT switch
    Aug 04 10:24:09 destruct-o-bot systemd[1]: Starting Getty on tty2...
    Aug 04 10:24:09 destruct-o-bot systemd[1]: Started Getty on tty2.
    Aug 04 10:24:09 destruct-o-bot systemd[1]: [email protected] holdoff time over, scheduling restart.
    Aug 04 10:24:09 destruct-o-bot systemd[1]: Stopping Getty on tty2...
    Aug 04 10:24:09 destruct-o-bot systemd[1]: Starting Getty on tty2...
    Aug 04 10:24:09 destruct-o-bot systemd[1]: Started Getty on tty2.
    Aug 04 10:24:09 destruct-o-bot systemd[1]: [email protected] holdoff time over, scheduling restart.
    Aug 04 10:24:09 destruct-o-bot systemd[1]: Stopping Getty on tty2...
    Aug 04 10:24:09 destruct-o-bot systemd[1]: Starting Getty on tty2...
    Aug 04 10:24:09 destruct-o-bot systemd[1]: Started Getty on tty2.
    Aug 04 10:24:10 destruct-o-bot systemd[1]: Starting Getty on tty3...
    Aug 04 10:24:10 destruct-o-bot systemd[1]: Started Getty on tty3.
    Aug 04 10:24:10 destruct-o-bot systemd[1]: [email protected] holdoff time over, scheduling restart.
    Aug 04 10:24:10 destruct-o-bot systemd[1]: Stopping Getty on tty3...
    Aug 04 10:24:10 destruct-o-bot systemd[1]: Starting Getty on tty3...
    Aug 04 10:24:10 destruct-o-bot systemd[1]: Started Getty on tty3.
    Aug 04 10:24:11 destruct-o-bot systemd[1]: Starting Getty on tty4...
    Aug 04 10:24:11 destruct-o-bot systemd[1]: Started Getty on tty4.
    Aug 04 10:24:11 destruct-o-bot systemd[1]: [email protected] holdoff time over, scheduling restart.
    Aug 04 10:24:11 destruct-o-bot systemd[1]: Stopping Getty on tty4...
    Aug 04 10:24:11 destruct-o-bot systemd[1]: Starting Getty on tty4...
    Aug 04 10:24:11 destruct-o-bot systemd[1]: Started Getty on tty4.
    Aug 04 10:24:12 destruct-o-bot systemd[1]: Starting Getty on tty5...
    Aug 04 10:24:12 destruct-o-bot systemd[1]: Started Getty on tty5.
    Aug 04 10:24:13 destruct-o-bot systemd[1]: Starting Getty on tty6...
    Aug 04 10:24:13 destruct-o-bot systemd[1]: Started Getty on tty6.
    Aug 04 10:24:22 destruct-o-bot slim[542]: (II) AIGLX: Suspending AIGLX clients for VT switch
    Aug 04 10:24:29 destruct-o-bot sudo[1949]: scott : TTY=tty1 ; PWD=/home/scott ; USER=root ; COMMAND=/usr/bin/journalctl -b
    Aug 04 10:24:29 destruct-o-bot sudo[1949]: pam_unix(sudo:session): session opened for user root by scott(uid=0)
    See all the times on tty2 that it tried to restart? Then it ultimately failed. tty3 restarted a couple times too, but it didn't fail.
    This behaviour doesn't occur without laptop-mode. I just was hoping to see if this was a known bug... I can't see why these two services would be interrelated at all. It doesn't look like it so I might just have to file a bug report.
    Time will tell.
    Last edited by scott_fakename (2013-08-04 15:33:35)

  • IDCS5-win. Error while running a script from indesign(not via estk)

    Hi all,
    After running the script from indesign, I get following error
    ASSERT '(engine->getDebugFlags() & ScScript::kExtendedErrors) == ScScript::kExtendedErrors' in ..\..\..\source\components\script\javascript\JavaScriptRunner.cpp at line 412 failed.
    ..\..\..\source\components\script\javascript\JavaScriptRunner.cpp (412)
    any idea about this?
    The script runs fine when run from ES tool kit.
    Thanks

    Hi,
    My colleague found the problem. We were using extendables library and we still haven't figured out what was actually happening, but removing it solved the problem.

  • Blue screen fatal error messages - laptop always crashes and now won't even let me restore

    My dv6920ea laptop has developed a fault and keeps crashing with blue screen errors, such as "IRQL_NOT_LESS_OR_EQUAL". The problem has become so bad that it happens everytime I turn the laptop on. The laptop ran "Windows memory diagnostic tool" which said that there was a hardware fault. I've tried running a full system recovery to factory setting but sometimes the laptop crashes, and when it doesn't it asks me to insert a windows disc, but my laptop didn't come with one. The laptop is a year and a half old. What can I do to fix this issue? I don't mind completely recovering the laptop to factory settings and I have most(!) of my files backed up.

    Hello djbless,
    You’re getting blue screens with error IRQL_NOT_LESS_OR_EQUAL.
    Run diagnostics to make sure that you are not having a problem with any of the hardware.
    Turn off the computer.
    As you power it back on tap the F2 key. This will load hardware diagnostics.
    Run the startup test.
    Go to HP.com and update the drivers, there is a button that says Let HP scan your system for out-of-date and missing drivers and software
    Here is a link to the updates.
    Clicking the White Kudos star on the left is a way to say Thanks!
    Let me know how everything goes.
    Have a good day.

Maybe you are looking for