IDD not loading fonts that are installed on computer

My computer crashed last week and I have re-installed all CS5.5 programs. All of our IDD files use Lucida Sans (regular, italic, demibold, and demibold italic). These fonts are installed on the computer (Windows 7 - 64) but IDD is not seeing the italic or the demibold italic. I've deleted and re-installed several times. Illustrator seems to open oblique and demibold oblique but I don't even have them installed. I have tried to find the shared program files mentioned in the trouble shooting but can't find and I've even searched through "hidden files." If I open one of our old packaged files, it opens with the right fonts. I even used those packaged fonts to re-install onto my computer but the new IDD files or non-packaged files are still not seeing the two missing fonts. The fonts ARE available in word, etc. HELP!

I noticed that I could open the IDD files from the server (as opposed to on my computer) and they would open with Lucida Sans oblique/demibold oblique instead of the italic/demibold italic. For all intents and purposes, it's the same thing. So I uninstalled the fonts from my computer one more time and installed fonts from the server. Now at least all four font styles open on my computer. I'll have to replace all "italics" with "oblique" but at least I can function. So I suspect it has something to do with the AdobdeFnt13.1st files AND the windows security update.
Thank you ALL so much for your help.

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Hi there
I'm new to this forum but have a very important issue that I desperately need help with. I had to do an archive install recently as my machine wasn't opening any programs as a result of a crash during a software update. The computer has since been in many ways better and faster than before, all except a font issue with freehand mx (11.0.2). The problem is this: whenever I open a document it tells me that several of the fonts are not installed. I use 'font book' as a type manager and all the fonts are active within the program. Illustrator and Photoshop have no problem reading the same fonts that Freehand tells me are not installed. I've tried reloading Freehand a few times and reloading the fonts too. I downloaded the freehand update which didn't help either. I have quite a few fonts active but for some reason it tells me that about 30 or so are not installed which they obviously are. This is the first time I've ever had an issue like this with freehand having used this version and it's predecessors for a number of years. I run leopard 10.5.8 on my machine. I use illustrator and freehand a lot however most of my work is still in freehand so this potentially posses a very large problem.
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Thanks
al

Hi Mark
Thanks for your help so far,
Unfortunately freehand itself is telling me several fonts, some new ones but even very straight forward ones like verdana, Trebuchet ms, windings etc. aren't installed. If I open about 70% of previous work it says the same thing. This also happens if it's a new document entirely (some fonts are not in the list). All the fonts show up in Photoshop and Illustrator however. I tried reloading the fonts again and reloading Freehand and the update just to make sure.
I'm still very stumped
Date: Wed, 21 Jul 2010 11:30:21 -0600
From: [email protected]
To: [email protected]
Subject: Freehand telling me fonts (that are installed) are not.
OK this info helps, Al.
So, create a new Freehand document and type in some text and choose the problem fonts from the font list. If these show up OK in the new FH file, than there is a corruption in your old file somewhere. If not, try these fonts in other applications to make sure they indeed work.
What I would do is create a new FH file at the same size and specs as your old file. Then copy/paste the art from the old one onto the new one and see if the fonts show up.
If not, then try the non-text elements only along with the text blocks that do show up correctly. The worst that can happen is copy paste the old text into the new file and reformat it to the fonts that wouldn't show up before. Basically using a clean, uncorrupted file.
Let me know what happens.
— Mark
http://www.freefreehand.org/
>

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IDD not loading fonts that are installed on computer

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