Idea Centre B300 DVD drive problem

Lenovo have to improve the quality of the DVD drive.My father bought a machine more than 8 months ago,we are facing a problem with the drive since then,Lenovo Service in Mumbai are not able to solve our problem.

what is the problem you have not said what your are having problems with.
might be a simple fix
Thx dave
yoga 2, lenovo b540
3 custom gaming pc systems

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DVD drive problems : should I buy the new iMac ?

Hello, being new to these discussions, I don't know if this question was answered before.
My last iMac's DVD drive stopped working after 3 years use. And from reading the discussions, this problem seemed quite common.
But 3 years is not bad, considering the posts talking about the DVD drive not working on NEW iMacs.
Does anybody know if Apple is going to do something about this soon ? My computer is a working tool, and I cannot spend time or money on repairs all the time.
Thank you.
A Mac user since 1985

+"Well, since nobody has an answer, I suppose I will wait until I no longer see the DVD drive problems on the discussions."+
That might be a while. I bought my iMac Oct. 15 and the DVD drive is already not responding. Backing up files, I had burned 2 DVDs from the same package, Toast says this one is a CD-RW and unwritable, and makes a noise like it's trying to eject it but nothing happens. Disk utility says the DVD drive is empty and nothing shows up in the Finder. Using Terminal (drutil eject) and starting up with the mouse button held down makes the same noise as trying to eject it in Toast, with the same results - nothing.
Still trying to find the receipt to take it back & get it repaired. I sure miss the hole for the paper clip.

IDE/DVD drive problem

I just set up my new Neo4-F board and I'm having problems with the DVD/CDRW drive I have installed. When I first installed it on IDE2 as the master, Windows installed just fine and so did a bunch of driver updates. After I powered down and turned it back on later, I found that inserting a CD into the drive would cause a BSOD. I tried numerous things, including reinstalling Windows to get it to work. Reinstalling Windows did get it to work again, but then after a power down it started to BSOD on me again. So I moved the drive to the IDE1 slave position and everything seems to work except it doesn't recognize DVDs. I'm fairly sure the drive is not damaged since it worked on the last machine it was installed in.
I also tried using a different CDRW drive to see what would happen. First I put that in IDE2/Master position, and it worked, but Windows took a long time to load. So I'm convinced since drives do work on that spot and that the original DVD/CDRW drive was able to work until a power cycle, that there's something wrong with the IDE2 spot and/or my motherboard in general. I'm concerned that if I buy a new drive that it also won't work. Everything is recognized correctly in Windows and in the BIOS, and there are no conflicts reported in Windows. Any ideas as to why my DVD drive doesn't seem to want to work?
Thanks.

I wanted to check the firmware version but I'm not sure how to go about that. I'm pretty sure it's the most recent as the latest firmware update on Samsung's website is from 2003. Although it could be longer than I want to admit/can remember since I got this drive. The reason I think the IDE2 port might be problematic is that the CDRW drive I put in there worked without crashing, but had the not so nice habit of adding an extra 30+ seconds to the Windows load time. And I know the drive works, and it's being detected just fine in the BIOS and in Windows. It also reads CDs fine (but seems to be picky about what CDR/Ws it reads).
I should just pick up a DVDRW drive from a local store and see if that works in there. If not I can always return it. Unless anyone else has any ideas? I should also ask while I'm at it, is it normal to have more than one Primary IDE, Secondary IDE channel and Standard Duel Channel PCI IDE controller listed in device manager under IDE ATA/ATAPI controllers? I have three of each. Shouldn't there only be one of each?
My only other option I think would be to get a SATA drive and bypass the IDE altogether. But that's a more expensive option I'd like to avoid if at all possible.
Thanks again.

DVD drive problem in Lenovo G580

In my computer sometimes the dvd drive disappears and dvd driver with red multiplication cross is displayed. it was same in windows 7 i had before. recently i ve upgraded to windows 8 but same situation.. sometimes the drive shows up and suddenly disappears with a sound note.any idea rhow to repair the error?
here s a screen shot of the error.
Link to image
rhow to repair the error?
Moderator note: images larger than 50k converted to links per forum rules: Lenovo Community Participation Rules

Thats not a problem at all dude. The cross mark appears because of Intel Rapid Store Technology. The drive gets disabled and it can be enabled by making right click on it and select 'Enable'. the drive gets disabled if not used for some time and saves energy.

DVD drive problems after 10.4.7 updae

I successfully completed a 10.4.7 update after a nuke & repave of the internal hard disk. At the moment the only applications on my machine are Mac OS 10.4.7 and the iLife suite.
Since I installed 10.4.7 I'm having a problem with the internal DVD drive (PIONEER DVD-RW DVR-106D Rev. A612) not working properly. On the first boot with the new OS the drive wasn't listed in System Profiler. I rebooted and now the drive is listed, but when I put in a DVD I get the tik-tik noise of the drive searching. Sometimes (maybe 1 in 5 attempts) it does detect the disk and mount it. Any ideas?

There's a cludgy solution to getting access to the disks which I'm finding works sometimes.
I created a new folder, e.g. "dvd" in my "Documents"
Inserted a DVD and clicked to ignore the fact that the Mac wouldn't read it.
Then using Terminal I mounted /dev/disk1, using the "dvd" folder as the mounting node:
"/sbin/mount_cd9660 /dev/disk1 ./dvd" when I was in "Documents"
Then I could get into the folder. I've found that the "mount" command wouldn't do it, and neither did "mount -t iso9660", but mount_cd9660 seams OK.
Other things to note:
If you want to watch a movie, you can similarly "ignore" the error message when you insert the disk, and then go to the File->Open Disk menu in VLC.
But Apple needs to get this lot sorter!

DVD drive problem solved

I just received a MacBook Pro yesterday as a Christmas gift. Absolutely loved it until last night. I had watched one DVD yesterday after I got it set up without any problems. Then, I decided to watch a DVD last night. Put in a used DVD I had purchased from Blockbuster Video. They had put an additional label on it with a couple of strips that run through it that I am assuming are used to prevent people from stealing them. The DVD drive read the disc fine but it sounded like the label was rubbing against the top of the drive while it was spinning. In fact, it was so loud, I couldn't even hear the audio when the speakers were turned up full blast, so I quit DVD player, ejected the disc and put in another disc to watch. Was very disappointed when the DVD drive wouldn't work at all. Wouldn't spin. Just made this humming sound and eventually ejected the disc. Tried some other discs with the same result.
Made up my mind to take the computer to an Apple Store today. But not before reading through the posts in this discussion. Found out that there were some firmware updates. Installed them without any success. Read one post that wasn't really related to my problem where one person suggest zapping the PRAM. I figured it was worth a try so I zapped the PRAM. Now the drive works just fine. Even the DVD that originally caused the problem plays in the drive and doesn't make a bit of noise. Odd solution to a very disappointing problem. I really thought I was going to have to have the drive replaced and would be without my MacBook Pro for a short time.

I'm sorry, I should've edited this post.
Later I had the idea of going to the bios and checking to see if my hardware was even recognized at first, and it wasn't. It's probably broken. Did you do this? I got to thinking that its rather unlikely that the system would fail to recognize the CD/DVD drive since its needed for the installation, don't you think? It should be very stable.

DVD Drive problem

Is it just me or are people having a lot of problems with there DVD Drives.
I had mine replaced back in April, barely used the drive, went to use it tonight and its ejecting discs again. Surely it can't be gone again.
Can anyone give me any ideas at all before I bring it back to the shop?
Anything at all please???
I use my mac a lot and I really can't be with out it for more then a couple of days and if I can avoided bring it to the shop , that would be great!

I am a new MAC user and seem to be experiencing the very same issue. I am a photographer and at first i thought my disk where damaged,after throwing many out..i have found that this was not the case..but it seems that my dvd is very tempermental as well...if so many people are experiencing the same issue with the same product why isnt apple supporting them?? it doesnt seem right?? is there a solution to this issue? I tried to call apple care and my computer is just put of warranty (just a year old)and they said they wanted $49 to even answer any of my questions..this does not seem very right?? does any one have a solution that can help ?? is the only solution to get to an apple store and have them replace the drive?? I do have to use this drive in order to store my images..if i cant open them up when i have a client i am in a sense in trouble??? any help would be greatly appreciated!!!

[SOLVED]Gnome+udisks/devicekit+CD/DVD Drive Problem

Hello everyone, long time lurker, first time poster here!
I've been having a problem with my CD/DVD drives for some time now.
When I issue the eject command via shell or if I press the eject button the trey will only open for an instant and then close again.
if I run "udisks --inhibit-all-polling" the drive will let me open it normally.
Once a disk is inserted the system won't auto mount it though.(even after exiting the command mentioned above)
If I don't log in using Gnome(KDE instead) everything works fine.
But once I log in using Gnome the drive is all messed up until the next reboot.
So, I think its related to Gnome and udisks/device-kit.
It has been like this for more than six months.
udisks/device-kit has been updated several times since then and it never seems to fix anything.
I'm pretty sure I'm not the only one with this oproblem.
Does anybody have any info on a fix for this?
I mean, this is basic functionality.
Even M$ can handle the freaking eject button! lol
edit: I should mention that other removable media like USB flash drives work as they should.
Last edited by DUR (2010-04-10 19:30:18)

AH!
That did it... removed ide from the hooks in /etc/mkinitcpio.conf
It's funny, I searched the forum but I don't remember seeing that particular thread.... strange.
Either I over looked it, or I need to go and re-learn how to search the web...
It's probably time to stop using the ide drivers, I don't think they are being maintained anymore anyway.
Thank you very much!
Last edited by DUR (2010-04-10 18:35:01)

ISO and DVD drive problems under Mavericks

Since I upgraded my Macbook Pro (15-inch, Early 2011) from Lion to Mavericks I have had problems with ISOs and my DVD drive.
If I download this ISO image for Ubuntu 12.04:
http://mirror.ox.ac.uk/sites/releases.ubuntu.com/releases//precise/ubuntu-12.04. 4-desktop-i386.iso
The md5 checksum of the ISO and it is correct: 14ad92270218a8925d802b3d3b6e140f according to the list at:
https://help.ubuntu.com/community/UbuntuHashes#A12.04_LTS
If I try to mount it, Mavericks reports that there are no mountable file systems.
If I write this to a DVD using Disc Utility and then try to mount the physical disc, Mavericks reports that the disc is unreadable and offers to eject it.
If I run Virtualbox and attach the image to the virtual CD drive device, it boots and installs fine.
Does anyone have any idea what is going on here with Mavericks?
What is Mavericks doing differently?

ok this just got ultra wierd. i tried running the comp with just one optical drive and my monitor stopped detecting a signal.so i plugged the second drive back in and it started working again. i tried this several times. then i tried running the comp with no optical drives and it worked fine. so it works with 2 or none lol. what a crazy system. i beginning to think this system is hopeless. i have replaced the mobo, and the PSU just to get the graphics card working properly. but now my dvd drive is acting up. grrr.

Lenovo Support/Customer service - Regarding DVD Drive problem

Just a quick THANK YOU to the folks at Lenovo tech support in the UK (notice I didn't say England as you are north of the border in the land of free men) ;-)
I have a 3000 n200 0769brg and as of yesterday it no longer recognises dvd's at boot Time (or any other time) - cd's are okay though.
After a lot of forum searching and various OS installs and messing about, I was unable to find a solution and the conclusion was that it was broken.
Called Tech support after being directed to them by Laptop direct (where the laptop came from) and spoke to a nice chap called Kevin (or Keiron sorry can't remember which). Explained what the symptoms were and what I had tried.........(deep breath and hold)........
At this point I was expecting the usual long winded (Can't help as you run Linux so lets send you off to try some other pointless diagnostic approach as you must have broken it) routine.
How could I be so wrong in my thinking! ..... "No Problem" he says "I'll get one couriered out to you tonight!"
So as I wait for my new drive to arrive I am very happy and musing over the following points:
Well done Lenovo for having real customer support agents who don't treat you like you know nothing about computers and mess you about with futile fix approaches whilst reading from scripts
Well done for (presumably) having policies in place where replacement parts are offered immediately instead of trying to cut costs and get away with not sending them
Having the foresight to offer other excellent support resources (this forum, the download section, the videos and the superb access to the same training materiels you give to your employees and resellers).
I worked for one of the biggest Isp's in the UK (NTL) for a number of years as a second line tech and as a result I know just how good (and bad) support can be.
Yes things break, the point is to ensure that it is not your customers confidence in your products and services that break along with it.
So, pat yourselves on the back and keep doing what you are doing. I will continue to recommend you as the best out there at what you do.
WELL DONE!
Regards
Rob (stiirred but not shaken)

i guess he shouldn't have assumed but since most likely he gets so many people using the Lenovo 3000 whom coming into his service centre that all needed replacement of the dvd burner, he naturally thought that your malfunctioning dvd drive was the result of something broken and needed to be replaced............
Obviously, one lesson from all of this, is that don't make assumption and test all the possibility, but human after all are habitual animals, where habits sometime takes over logic.........
Message Edited by lead_org on 01-05-2009 10:21 PM
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

T41 DVD drive problems.

First of all, I would like to say hello! I am new to the forums, and I have been recommended to come here for help and advice regarding my laptop.
Second of all, my problem. As follows -
My laptop seems to have stopped recognizing my DVD drive. When I click on My Computer, is is not listed, but when I insert a CD or DVD I can hear the drive running, however nothing appears on the screen.
I have gone into Device Manager in an attempt to diagnose the problem, and it tells me that the driver may be missing or corrupted (code 39). I have run Spybot Search & Destroy, and AVG free edition, and neither have found any viruses.
Before the problem started, the drive was working perfectly. The model number of the drive is HL-D-ST DVD-ROM GDR8083N (I believe it was made by LG Electronics).
Lastly, I am not a computer expert. I do not know a huge amount about how they work, so forgive me for any mistakes I have made. If you need to know anything about the laptop or the drive I am happy to try and find it for you.
Thanks, 2007DBR9

Hello 2007DBR9 and welcome here.
Please donwload a Knoppix or other Linux Live cd. Burn it to cd and boot with it.
If your drive won´t be found it seems a hardware defect.
Also you should check recent bios updates on Lenovo support pages, may be there
are some hints at the release informations about problems fixed with those drives.
Follow @LenovoForums on Twitter! Try the forum search, before first posting: Forum Search Option
Please insert your type, model (not S/N) number and used OS in your posts.
I´m a volunteer here using New X1 Carbon, ThinkPad Yoga, Yoga 11s, Yoga 13, T430s,T510, X220t, IdeaCentre B540.
TIP: If your computer runs satisfactorily now, it may not be necessary to update the system.
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Powerbook G4/G5 CD/DVD Drive Problem

My cd/dvd drive is not working properly. When I put a dvd/cd into the drive it moves but nothing shows up on my desktop. Sometimes it spits it back out. What is the problem. How do I make it work?

Here's how I resurrected my "dead" laptop DVD-ROM Drive
Recently I placed a CD in the DVD-ROM (Model M7931, Apple P/N 661-2244) drive on my G3 Pismo laptop to install some software. I heard some slow and fast spin sounds, but the CD icon did not appear on the Desktop. I removed the CD and inserted a DVD, but got the same results. The drive's lens was clean and the drive appeared in the System Profiler. When I replaced the DVD-ROM drive with a CD-ROM drive (M73888), the CD drive read a CD, so apparently the electronics within the G3 were OK.
I did some Google searching for possible solutions. I read in several forums that these DVD drives have been problematic, primarily with a failed motor. Looking on eBay and some Mac hardware sites revealed that used ones appear to cost $50+ and new ones about $100+. The Service Manual troubleshooting doesn't suggest much, except replace. I thought there might be an alternate (cheaper $) PC drive that could be used. I found this site Replacing or Upgrading the Optical Drive in Your PowerBook G3 or 1400
http://lowendmac.com/rivera/06/0124.html that suggested replacing the Apple drive with a PC drive.
I decided that since I had a CD-ROM drive, I probably would not spend $ for an Apple drive at this time, but I might look for a PC drive.
In the meantime, I thought that since the drive was inop and possibly need to be trashed, I was not adverse to trying to disassemble and attempt a repair.
There are 3 things in the arsenal of most guys (and many gals) to fix problems - use WD-40 lubricant, use duct tape and/or use bailing wire. It seemed that the tape and wire were not viable solutions for this problem.
I opened the drive tray from it's enclosure. Using a #0 jeweler's Phillips screwdriver, I removed the metal cover plate screws (5). Then removed the screws (3) holding the motor/plate assembly. I carefully lifted the motor assembly upward at about a 45 degree angle (flex cables were attached). Looking at the side, there was about a 1mm gap between the motor & the plate. Using the plastic nozzle on a can of WD-40, I sprayed a small amount of lubricant. Let it sit for a few minutes and rotated the spindle. Reassembled everything.
I inserted a CD, didn't hear any spinning noise and the CD icon appeared on the screen. Repeated with a DVD. Both were being read. Yea!!!!!!!!!!!! It's fixed. WD-40, the miracle solution. How long it will last? I don't know, but for now it's working.
 Cheers, Tom

OS 10.4.9 CD/DVD Drive problem

After the 10.4.9 update the CD/DVD drive no longer recognizes discs.
DMG files will mount, but don't show up on the desktop. Installer files will run but the disc icon itself is invisible.
System profiler sees the drive, but discs won't mount. I've fixed permissions, updated prebindings and run maintenance scripts and that didn't help.
Drive ejects and opens/closes door properly but discs just spin and never mount. I used the drive moments before the update and it worked fine then.

How about running Disk First Aid repair on your boot volume via Disk Utility when booted from your Tiger install disc which is much more critical and important over repairing disk permissions or any of the other things you have already done?
Was a Hardware Test CD included with your Mac purchase and if so, have you run the extended tests?
If the hardware test checks out OK, run Disk First Aid repair (not very disk) and if any problems are reported and successfully repaired, run repair again until no problems are reported.
Afterwards and if you used Software Update, download the 10.4.9 Combo Update and re-install 10.4.9.

DVD driver problem

I can't seem to get Windows 7 to install a driver for the DVD drive on an iMac. It is giving me an error:
"Device driver software was not successfully installed"
OPTIARC DVD RW AD-5630A ATA device
Any ideas as to why it would not install? It was working fine and then someone tried to install some older software off a CD and the drive stopped working in Windows. It's fine on the mac side.
-gl

That mean that the entries for the upper/lower filters in the registry have been changed to something that the pc doesn't like.
Try this guide and remove lower/upper filters for your dvd/cd drive.
After you remove the registy entries, go to the Device Manager, rightclick and uninstall the dvd/cd drive and reboot the pc. Windows will reinstall it.
http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

External DVD Drive Problems - Mountain Lion

hello,
I am having problems using external DVD Drives on my 2012 Mac Mini.
I have tried using 2 plug and play devices that are stared to work with Macs.
The drive powers up but it does not appear anywhere on the mac. essentially it wont mount.
the lasest drive I have tried is the Samsung SE - 208
Please Help!!!

Connect the drives, launch Disk Utility, and see if they show up. If so, pop in a disc and see if that solves your issue. AFAIK, they won't mount unless there/s a disc inside. If still no go,Zap the PRAM and Reset the SMC, then try again.

Idea Centre B300 DVD drive problem

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