Ideal Log Out Time

Dear Experts,
I am being logged out from SAP every 2 mins while trying to connect through SAP Router String. Getting the error;
GCP: Connection to Partner '94.56.49.74:3299' broken
Time Tuse June 21
Release 710
Version 39
Module nixxi.cpp
Line 4931
Method NiIRead: P=94.56.49.74:3299; L =0.0.0.0:49921
Return Code = -6
System Call recv
Error No 10054
Error Text WSAECONNRESET: Connection Reset by User
Counter 1
I need to increase the ideal time. Tried by increasing the time through RZ11.
Please help.
Thanks

Hi,
Just see this line from your message..
" Error Text WSAECONNRESET: Connection Reset by User "
This error message can be caused by two factors:
1.There is a crash in the dispatcher process of the instance to which the client was connected. This triggers a TCP package with an activated RST flag, which is sent to all connected communication partners and triggers the error message in the SAP GUI, among others. All connections are then automatically broken.
2.Network problems
Firewall idle timeout : A firewall (or another active component) between client and server invalidates the affected connection if packages are not sent using this connection for a defined period.
Black Hole Router , See Note 155147.
VPN, WAN problems
If the dispatcher crashes, it means that the entire instance terminates. In this case, put the message under the component BC-CST-DP for further analysis.
If Network Problem then you can use the SAP tool niping to examine general network problems.
Just look the notes : Note 500235, Test 3b (firewall idle timeout) , Note 155147, 3. (Black Hole Router)
The trace of the affected dispatcher (dev_disp) and the error trace of the SAP GUI (errorlog.gui) can be used as sources of information.
Regards
Bhuban
RKFL

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