Ideapad U410 Touch (Windows 8 X64 Bit) Black screen upon start-up

Hi,
Two days back my pad suddendly stopped working. When i tried to power it on using the power button, all i see is a black screen. It does not load anything.
I have tried to start it using the recovery button as well but it only displayes black screen.
Can someone advise how this can be fixed.
Thanks

PROHIL10 wrote:
Hi LenBlazer,
I did and they seem fine.
I contacted Lenovo customer service this afternoon and they have advised me to send my machine to them. They also mentioned that they have recently been receiving same complain from other users as well and this seems to be caused by recent windows upgrades.
I agree that the next thing that you should do is to send the unit to Lenovo for repair. Just be sure that you have backup all your files and data since Lenovo might restore the drive to factory condition. Use one Key recovery and chose a location that can accomodate the backup image files.

Similar Messages

  • Windows 7 64 Bit black Screen when trying to got back to desktop

    Hello,
    just bought my a new Imac and isntalled Windows 7 64 bit without any problems.
    When running a game under windows and i try to go back to the desktop with ALT+TAB or the windows key the screen gets black.I can still hear the game sound but i am not able to go back to the desktop or back to the game. The only solution is to hardboot (power on/off) the whole system. It has to be something with the 4850 HD drivers i think, i tried already to update them from the ATI homepage, no changes.
    Has anybody else experienced the same problem?
    Kind regards
    redsun100

    I recently had a problem that was similar but with OSX 10.6. It may be a long shot, but have you considered that the BIOS in the Apple Mac may be the problem?
    Windows / Mac / Linux, etc... all require a series of components to unanimously agree that everything is fine and funky. If one does not, then, dependant on the problem it can either Freeze, crash or cause instability problems. At the core of any OS is its link to the base hardware, which is to all intents and purposes the BIOS.
    So coming back to the problem, when I upgraded my white Macbook (4,1 version) to 10.6, I wanted to find out if it would work with the 64bit kernel of Snow Leopard. To the best of my knowledge the machine has a 32bit EFI firmware. Initially it was all bunnies and flowers in Mac-land and everything was happy with the 64bit kernel. However, this is the 'But' that usually surfaces, this was all well and good till it went to sleep. When I tried to wake the machine, things happened but it failed to reinitialize the video hardware, so a black screen and an even more puzzled look on my face. A hard reboot would solve the problem, but repeating the sleep function and putting the machine to sleep, repeated the video initialisation problem and I was cold rebooting again. Before you all come out of the wood work and say that this machine is not authorised by Apple to run 10.6 as a 64bit version, I know and did it as a test, by hacking two files in the system - It works, just don't let it sleep on you or you'll be pulling the plug. My needs for a 64bit OS are due to Adobe Lightroom and its memory problems under 32bit, which seem to be largely neutralised with the 64bit kernel. As a small side note, my newer 13.3" MacBook is all bunnies and flowers in Mac-land, even coming out of sleep mode.
    Now it suggests that in the dreaded Black Screen of Death, that seems to be popping up with an alarming regularity, may have more to do with the BIOS in machines not properly sorting the peripherals and components on the PCI and PCIe buses when something radical happens. As you know, Windows Vista did some real funky stuff when switching video modes or jumping between one full screen program and the desktop. Just remember Vista did some strange video funkiness when bringing the UAC to your attention. It reminded me of the weird stuff ATI did with their 9800XT & Pro video cards when windows first started, Black screen and then reinitialise.
    In your example, I believe that Direct X 10 needs to switch from the game or application to the Desktop UI. As normal windows applications are not full screen they work within the framework of the Direct X 10 and UI, but when you deal with full screen that's a different matter.
    For years we have all been 32bit and happy, but then the switch to 64 bit hit the shelves and all of a sudden things ain't so good. After all the PC BIOS scene is not exactly standard fair, and in most cases the versions that float around on the Internet are all different.
    I would suggest (If you can get a copy) you try to see if you can get a 32bit version of Windows 7 and see what happens - although some of the draconian measures that Microsoft go to lock you in can be frustrating, so my apologies if this is not possible. Also have you checked that the Mac has a 64bit EFI BIOS and that it is able to support this type of OS. If it does have 64bit BIOS it is generally Apple who chained their OS by restricting certain machines with capable BIOS, not the actual Hardware that is the problem. So if you have a 64bit capable BIOS then I can only think you need to check for an update or something.
    The other problem is that everything Apple, but the Mac Pro, is tightly controlled by Apple. On the Mac Pro, it is feasibly possible to change some of the components in the system, all other machines are fixed. Take for instance the Video BIOS, can you find any updates or files - unless Apple deign to release it we have to suck it. After all they are in the business of supporting their machines and OS combinations, not the other Operating systems out there.
    Anyway just my ten pence worth. Hope it helps.

  • Windows 7 64-bit black screen and blinking cursor for ages before boot

    Help!
    I'm having the black screen with blinking cursor whenever I try and boot up Windows 7 Ultimate 64-bit thru Bootcamp on my MacBook Pro. If i let it just sit there for maybe 2 or 3 minutes, it then goes to the Windows Boot Manager screen and allows me to click on Windows 7 and the it boots perfect. I've tried installing it twice, same thing. No problem booting OS X Snow Leo 10.6.3. Got the right NVidia drivers installed, makes no difference. Have Paragon NTFS installed so I can get thru to NTFS partition from OS X. I badly need Windows too and don't wanna slow it down by running it in Parallels or VMWare Fusion. A little help?
    Thanks a lot!

    Solved! Here's what worked for me, it's located at:
    http://discussions.apple.com/thread.jspa?messageID=11567814#11567814
    (scroll further down, Option 3, you'll see one or two others had success with it too)
    Message was edited by: rapture_elk

  • Windows 7 x64 bit and iTunes not recognizing iPhone 3GS

    Hello,
    I'm sorry to bring this up again and I know the community has seen it a million times but I'm definately needing someone to point me in the right direction. I have an Acer 5552 Laptop with Windows 7 x64 bit. It does not have the Intel P55 chipset as what I have read before in these discussions, so updating the BIOS will not work. I have tried uninstalling and reinstalling iTunes x64 bit, removed and reinstalled the drivers and Apple Mobile Support software (which should do it by removing iTunes as a whole) and whenever I hook my iPhone to my laptop for a second sync it takes a long time to back up and then it gives an error, then when i try to connect it again iTunes says that the iPhone cannot be recognized and needs to be restored. I have done this 3 times in the past 2 months. This is a brand new laptop that I have. There should be no reason for this to happen unless I'm missing something. Is there any workaround to this? for the time being I'm syncing everything on an old, slow desktop that has Windows XP. It's worked with my old laptop which had XP on it great but sadly I gave my old laptop to my dad which he now uses to sync his iPhone with now.
    Any help would be greatly appreciated..also if anyone has the same laptop model I have and have Windows 7 x64 on it..please let me know what you did if you got your 3GS to sync all the time with no problems.
    Thank you very much.

    4 days and no response...really??

  • I am thinking of buying an Officejet 7610. I am running Windows 7 'x64 bit'.

    I am thinking of buying an Officejet x64. I am running Windows 7 'x64 bit'. In the specifications it is stated that the maximum sheet size is 44" (1.01 metres) with Apple Computers, but only 19x13 " with Windows; why is there this difference, and can it be overcome in ANY way please?

    I know that the program is old, however it was expensive to buy and I am really familiar with how it works, so that's why I would like to be able to do the cross over.
    I don't work for Adobe but I can respond to a couple of your questions with certainty:
    There is no upgrade (or crossgrade) path from Photoshop 7 Win to Photoshop 7 for Mac. That window closed many years ago.
    Photoshop 7.0 will not run on modern Intel-based Macs. It was written for old PowerPC based Macs and the code will not run on Intel chips without Rosetta which is no longer available in current OS X operating systems.
    System requirements | Photoshop
    Your options for your new Mac
    Buy Photoshop CS6 for Mac full version
    Buy Photoshop Elements 13 for Mac
    Join the Cloud and pay the monthly fee

  • HT1926 Unable to install iTunes update on pc with Windows 7 x64 bit

    Unable to install iTunes upgrade (11.0.1 on pc running Windows 7 x64 bit. Running old version of iTunes ok.  Have tried opening with new administrator but to no avail. Following download message that 'problems with installation'  and to tray manually.  Same outcome.
    Anybody got any ideas?
    Thanks
    Ian

    Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
    http://www.apple.com/itunes/download/

  • Can OS X Lion Run Windows 7 x64 Bit?

    Hi Guys,
    "Can OS X Lion Run Windows 7 x64 Bit?"
    -  I can see nothing in the bootcamp section that states it must be x32 bit?
    ... Soooo Yea...
    - Dave.

    Apple told me to NOT download the Boot Camp driver for Windows using the Boot Camp Assistant application in Mac OS X 10.7 Lion.  I was told to download Boot Camp Software Update 3.1 for Windows 64-bit from the Apple website or use the ones that were included on the Mac OS X 10.6 disc providing they were at least version 3.1 and install those.  Then I was told to run Apple Software Update to see if there were new Boot Camp drivers available and if there were to download and install them and to then run Apple Software Update to see if there was another version after that and if the was to install that one if not then I had the latest version.  I take it that the latest version is 3.2 which was released 18 November 2010 since it didn't tell me about a newer version.

  • Ideapad U410 Touch Hinge Fail

    Hi. I'm located in India. Got my IdeaPad U410 Touch from the US around 1.5 years ago. Now the right side hinge came off the lid AND shattered the screen. Unable to find a replacement with the Lenovo service centre in India.
    There is no email address where I can write to request for spare parts that I can have shipped to India for repairs also. Had to buy a new laptop so that work does not suffer...
    Can someone here help? Atul

    Hi Atulhyd,
    Thanks for Posting!
    I would suggest reading this Thread for Possible solution. This support is given the fact that the computer did not take any Accidental / Physical Damage.
       If the problem is not supported, You can Contact Technical Team in india and Ask for the Spare parts department. 
    India
    IDEA-branded and B, C, E, G, H, K, N, Q, V, Y Series Products
    English and Hindi
    (Primary) 1800-419-7555 (Tata) (Secondary) 1800-3000-5366 (Reliance)
    Click here for email support.
    10:00 - 19:00 Monday - Saturday
    Except Holidays
    Regards
    Solid Cruver

  • SAP Netweaver Download for windows 7 x64 bit

    Hi,
    I want to download SAP Netweaver for Windows 7 x64 bit. Can anyone give me a link or if someone has the software and can attach it here.
    Thanks in advance.
    Regards
    Arpit

    Hi Arpit,
    Goto-> service market place->Click on software downloads->click on Installations and Upgrades-> click on Browse our Download Catalog->SAP NetWeaver and complementary products->SAP NetWeaver->depending on your Netweaver version select it->Installation and Upgrade->Microsoft Windows->Select your Db and download.
    Regards,
    Chandu

  • I am going "Insane" - On windows 7 64 bit Itunes just stopped starting, it tries but gives up after a few mins - I have tried every reinstall-restart-that I can find in any forum, it still will not start up  HELP

    I am going "Insane" - On windows 7 64 bit Itunes just stopped starting, it tries but gives up after a few mins - I have tried every reinstall-restart-that I can find in any forum, it still will not start up  HELP

    Hi, ATPMolloy.
    I certainly understand your frustration and will do my best to help.  I see you have uninstalled and reinstalled iTunes with no change in results.  I have attached an article below that specifically troubleshoots this issue that you are experiencing.  
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1717
    Regards,
    Jason H.

  • Cannot reinstall windows 10 Technical preview after getting black screen at start. will not let format drive or install

    cannot reinstall windows 10 Technical preview after getting black screen at start. will not let format drive or install

    you may need to use a DVD from an earlier version of Windows or slave the disk to wipe it with disk manager
    Place your rig specifics into your signature like I have, makes it 100x easier!
    Hardcore Games Legendary is the Only Way to Play!
    Vegan Advocate How can you be an environmentalist and still eat meat?

  • My ipod touch was with the total black screen

    mine ipod touch was with the total black screen, and itunes does not recognize it you not binding

    Try holding down the on/off and home buttons at the same time until you see the Apple logo. 

  • My touch is frozen on a black screen with the apple logo and a load bar, nothing works, tried resetting and everything, any suggestions?

    My touch is frozen on a black screen with the apple logo and a load bar, nothing works, tried resetting and everything, any suggestions?

    In that case....if you have Apple Care, give support a call - otherwise, walk it into the nearest Apple Store.
    Good luck.

  • My ipod touch 4 gen. has a black screen with a apple and under it is a load bar that is empty and wont load

    my ipod touch 4 gen. has a black screen with a apple and under it is a load bar that is empty and wont load

    Try here:
    iPhone and iPod touch: Frozen and unresponsive
    iPod touch: Hardware troubleshooting

  • BLACK SCREEN on start up with 3 beeps, FREEZES when power unplugged, IF IT BOOTS splash screen freezes, OVERHEATING REQUIRED TO BOOT - 0x7B, Event 41 kernel-power

    Issue: One day I unplug the power, the screen freezes and I get frozen music sound. I shut down, start up, I get 3 beeps (1 short 2 long), which indicates a Video failure according to the Thinkpad Laptop beep code list.
    How I solve the issue day-to-day: I turn the heat up - I disconnect the battery and hard drive and plug in the power then turn it on. I will wait until the underneath is searing hot with a blanket blocking the fan's flow of air, I mean way hot because any
    cooler and it won't start. Plug stuff back in, Hard drive first, Battery second, turn off with power button hold, unplug power, replug power. 
    I turn it on, no beeps, it goes past the first Lenovo screen, then gives me a prompt because it "didn't shut down properly" and continue regular startup. What happens next is the Windows logo appears,
    and just as the animated windows logo starts to move (you see 2 small colored dots on the screen), it freezes. I see this every time, I know naturally that it means that the laptop is still too hot to go past that point, so I shut it down and try again. After
    about 5 - 10 tries it will go past the splash screen and into the login area, then it's all fine. 
    Sometimes when I unplug the power from the back by accident it will freeze. By accident I mean that the connector wiggles it's self out easily. This unplug freezing thing started happening about 1 week before the 3 beep black screen problem started rolling,
    so I'm putting 2 together.
           Errors:
    I got a Blue Screen of Death the first time I started it up with the overheating ritual, but I never got it since. It was 0X7B.
    I got another Blue Screen of Death about a week ago, but came as it was on already and I had been using it, and said something about disabling Cache or Shadowing in BIOS. I never got it since.
           Event Viewer events found:
    1. Kernel-Power, Summary page.
    There are critical events for a few things like Kernel-Power, Event ID 41, Task Category (63). There are 19 of them, each day 1 or 2 of them but mostly 1, so this maybe corresponds to my daily ritual.
    "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
    2. Kernel-Processor-Power - Event ID 37, task category (7)
    "The speed of processor 1 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report."
    3. LMS - HCMI - Event ID 2, Task Category: none
    "LMS Service cannot connect to HECI driver".
    I came across a very sluggish performing control panel for Nvidia before and after this problem, and I tried installing a newer version, which I had to jump through a few hoops to do, like uninstalling first, not just updating. At first it said that the
    driver wasnt for the system, which was wrong. I made it work somehow, but it was still sluggish. I rolled it back to an earlier driver, and now it works fine. No sluggish performance / slight freeze window thing going on.
                 MSCONFIG.exe, Boot Advanced Options: I have tried twice to change this 1 setting, check box "Number of processors" and change to 2 processors, because I do have 2 processors. I have been able to change
    this in the past, but it does not save the setting now, and I believe this option was selected before I started having problems, and settings did not disappear then.
    What could this be. The small round BIOS battery? The video card like everyone presumes? (I.E. the entire motherboard replacement), Software? The wiggly power input area? (Not enough power getting in?), Firmware of some sort? The BIOS software being wrong?
    SYSTEM INFO:
    Thinkpad T61p 6457-A24, Intel core 2 duo (T7700) 2.4GHz, Intel 120GB SSD 6Gb/s, NVIDIA Quadro FX 570M (256 MB),
    Windows 7 64 bit Home Premium (6.1, Build 7601), BIOS Ver 1.00PARTTBLx
    Display: 1680 x 1050 (32 bit 60 Hz), Integrated RAMDAC, Main driver: nvd3dumx.dll,nvwgf2umx,nvwgf2,
    Version 8.17.12.9688, Date 5/31/2012, DDI version 10, Driver model WDDM 1.1
    Please excuse the small text at the beginning, there isn't an option to un-do that error.

    You are very wrong about that mystified. What do YOU think made my computer work without beeping at all hu? (I bet you're gonna tell me). I figured it out.
    RE-INSTALL WINDOWS 7 OS.
    SOLVED.
    DOESN'T BEEP ANY MORE.
    THAT IS A PART OF microsoft ISN'T IT.
    ::: EGO KILLER 9000 :::

Maybe you are looking for

  • Dump error while creating a MDT wtih Category CRMNEWCONTRACT

    Hi, We were not able to create a new MDT with category CRMNEWCONTRACT . System is giving a dump like "SAPSQL_ARRAY_INSERT_DUPREC " when we try to save the template .From our inital analysis we found that there were few blank nodes that are appearing

  • Are there any WWI flying games for the mac?

    Are there any WWI flying games for the modern mac? (Computer) The only one's I can find are on line. Which isn't always an option when traveling.

  • Grub install option in Solaris Express 11

    I am tryin to install OracleSolaris 11 express 201011 from live cd,but found some critical options missing(which are there in other linux/opensolaris distros) *Advanced Grub install option( whether to mbr or to the particular solaris install parition

  • Stop the Frame from being able to be dragged

    Hi all I was hoping that someone could tell me how to stop the frame from being dragged while a dialog is showing. I am using this code to call the dialog. When is is visible I can still click and drag the frame behind it. I want to set it so you can

  • Unable to see AVI Videos

    It simply does not work!