Ideapad U510 Touchpad

Hello,
I am having issues with my touchpad. It does not allow for any multi finger swipes. I originally had finger swipes but had to get the touchpad replaced by Lenovo because the mouse would move when nothing was touching the touchpad.
Since I received my machine back from Lenovo repair the swipe features are gone and the options features in the Elan setting windows is grayed out. I tried installing drivers (from the Lenovo and Elan websites) and did a complete system recovery, but I still cannot get multiple fingers to work with the touchpad.
My screen is fairly wide and it is very annoying to have to scroll with the side bar, so does anyone have any ideas on how I can get multiple fingers swiping and scrolling?
Thanks in advance.

Hi, just curious if this issue was ever addressed or resolved by Lenovo? I just bought a refurbed U510 and have the Elan drivers, no multi-touch functionality. I'm just wondering if I just need to deal with it or if there is a way to fix it so I can get those features. Thanks.

Similar Messages

Ideapad U510 Touchpad problem

I have bought a lenovo ideapad u510 a week before. From the very begining I am facing toucpad problem, The cursor jumps everywhere in the screen and make automatic selection all by itself. I am totally unable to control the cursor.
I have tried installing Synaptics driver after unistalling default Elan driver, but it wasn't solved a bit. I have tried by changing various options from the Elan menu, also disabled 'Multi-finger' option.
I have bought it from Canada but now I'm far away from there. So if anyone knows the solution please help me.

Please reinstall your default touchpad driver (ELAN). According to Elan: The main cause of unexpected cursor moving or click is the accidental palm contact with the touch pad. You can adjust your Palm Tracking setting to maximum to make your touch pad insensitive to "palm contacts"

Lenovo IdeaPad U510 touchpad scrolling with 2 fingers

Hello. I bought a lenovo ideapad u 510 yesterday and I think I have a problem. whenever i try scrolling with 2 fingers i have to press harder than when i am simply just moving the pointer with 1 finger. is this normal? on my old laptop i didn't had to press harder with 2 fingers, but here if i don't the touchpad thinks i am using just one.

paulalex93 wrote:
http://www.synaptics.com/en/drivers.php this is the site where i downloaded the latest drivers
This is your second post : "PS: i donwloaded the latest drivers from elan website and I also edited the sensitivity to light touch which is maximum."
So which touchpad do you really have? Elan or Synaptic?

HELP !!! IdeaPad U510 Touchpad is acting crazy and wierd.

I recently got a lenovo U510 and i find the Trackpad acting all wierd. I did update the Elan Trackpad driver to version 11.4.8.1 but dint seem to get rid of the problem. I am regretting having bought this laptop. Need help .

hi akbp,
In addition to what SEAlaa have suggested, have you tried adjust the sensitivity and palm tracking settings by going to the Control Panel (large icon view) > Mouse:
Screenshot:
Regards
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Lenovo ideapad u510 w/Fedora 19 Live USB black screen

I am having difficulty with a new lenovo ideapad u510. I am attempting to install Fedora 19 using the Fedora 19 xfce spin Live USB image, and the drive boots properly, but upon selecting the option to start Fedora 19 Live, I get a gray screen with a cursor on the top left, then two error messages that look almost idential to each other flash by, the Fedora logo starts to load, and then the screen goes blank.
The part of the error message that I was able to make out was "...failed to enable the AA(?????)"
I have attempted to turn the monitor back on using the F9 key's alternate function, and I have tried booting from DVD with the same result. Once the screen goes blank, it stays that way until I force the machine to shut down. Once I've forced the shutdown, the computer, upon turning back on, goes to the blank screen again without even loading the lenovo BIOS screen. Even the 'novo' button will not load any options for me.
My UEFI is set to Legacy / Legacy First, although the EFI setting is still Windows 8, with no alternate options. I've looked all through my settings in every tab of the BIOS and I can't find anything further to disable secure boot.
Is anybody able to assist me in installing Fedora?
Solved!
Go to Solution.

Follow up:
I have tried more flavors of linux, and over the course of doing that, I have discovered that after choosing to boot a linux live disk, the screen does not instantly go black as I had thought with the Fedora installation, but rather is reduced to 1/4 the physical size of the screen for a few seconds, then goes blank. After it goes blank, apparently, the live OS continues to load, as evidenced by the loading .wav sounds that play even after the screen is blank.
More and more I'm convinced that the graphics hardware is causing problems, but the lenovo site is completely silent about the specifics of the graphics, saying only that the hardware is nvidia GeForce series.

Concerning the linux operating system on the ideapad u510

hi to everybody
i've bought a ideapad u510 with windows 8 and i would like to install Ubuntu wubi like some application on windows8, but i don't succeed.
please, how to do that.
please i prefer the answer in french in order to understand good procedure
thanks

Try disabling secure boot in the BIOS. And see if wubi is able to install.. let us know if this works . Run wubi with admin previleges and make sure that wubi and the ubuntu image are in the same directory
Essayez de désactiver démarrage sécurisé dans le BIOS. Et voir si wubi est capable d'installer .. faites-nous savoir si cela fonctionne. Exécuter wubi avec previleges admin et assurez-vous que wubi et l'image ubuntu sont dans le même répertoire ( Used Google translate)
Cheers and regards,
• » νιנαｿѕαяα∂нι ѕαмανє∂αм ™ « •
●๋•کáŕádhí'ک díáŕý ツ
I am a volunteer here. I don't work for Lenovo

Ideapad U510 shuts down instead of sleeping

I have an Ideapad U510 with Windows 8. If I close the screen, or put it into sleep mode, it shuts down. If I walk away from it for a few minutes then it shuts down and I have to wait for it to restart, which is a drag. I've changed every setting I could find under power options on the control panel, nothing seems to change it. I spend a LOT of time waiting for my computer to re-boot. Any suggestions how I can get it to sleep rather than shut down? Thanks for any suggestions.

I have done all of these and reset to factory defaults by One Key Recovery button. At the end I sent it to Lenovo repair center and they claimed they had fixed it by upgrading the Power Mgt software and BIOS, but in the last two days (I received it 3 days ago) it happened twice again. I believe it is a hardware issue. While this is a commonly reported issue for U510, why deosn't Lenovo still have a solution for it?
This is definetly my LAST Lenovo computer and I DO NOT recommand this brand to anyone.

Ideapad u510 space key not working

I've had my Ideapad U510 for a few months now and just recently I've had trouble with the spacbar. When I type normally, it wont space and i have to hit it unusually hard.
Is there a way to take the key off and clean under it to maybe solve the problem or is there another solution?

hi bylliebee,
Welcome to Lenovo Community Forums!
Based on your description that you have to press it hard for it to function indicates a Hardware concern,
With checking the keys you can check this youtube Video on how the keys will come off,
'I was not able to find a demo for specific Lenovo key"
(Note: keyboard used here is not Exactly Lenovo it just shows how the Keyboard key mechanism works and how it can be removed, If you're not comfortable doing it, please don't.)
If you need a single key replacement you can check this site
You can also call Lenovo Technical Support for Warranty concern about the issue.
Best Regards
Solid Cruver
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IdeaPad u510 woes

Hi all. I'm a new guy here seeking the help of the Lenovo community. I am a proud one year owner of an Ideapad u510 ultrabook. The ideapad came with Win 8 preinstalled on it. The machine ran fine with the Pro upgrade and then the 8.1 upgrade couple of months ago. Just last week it has had a problem with booting into windows (right now it is stuck at the Lenovo splash screen - obvs I am writing this on a different computer - but yeah it has been stuck at the splash screen for 10 minutes). I have a clean system image of the ultrabook and a backup of the data on the machine so when this problem began I did a win 8 system image restore to the working image and restored the data. The computer ran great after the restore. I turned the computer off. The next day, I turned it on and it wouldn't boot into windows. It was stuck at the Lenovo splash screen for about 10 minutes then the blue Windows sad face screen appeared with a message that something bad happened, restarted, then attempted an "automatic system repair" which didn't work so the Win 8 help menu/recovery console appeared asking me if I wanted to continue booting or do troubleshooting. This time I used the Lenovo OneKey recovery to the working image I had before which successfully ran and I was able to do my work then I turned it off. Next day I get the same problems with booting into Windows (the same exact things happened). So, I thought maybe the hard drive is failing. I had a spare working hdd. I put that in, did the Lenovo OneKey recovery image restore to the new hdd. I then rebooted only to be greeted with the same problem! (10 minutes at Lenovo splash screen, restarts on own, attempts automatic repair, goes to win8 recovery console). So, I don't think the problem is with the hard drive.
Now, the original hard drive is in it. I then go back to factory defaults (the handy side button on the IdeaPad) and it was working fine, i.e., I was able to install all of the Windows 8 updates between the factory release of the u510 to today, the machine has restarted a few times successfully (installing updates) but when I powered it off then turned it back on it has been stuck at the lenovo splash screen for now 15 minutes.
Suggestions? I don't think it's a Windows problem. I'm leaning toward hardware. I've ruled out the hard drive. Is it RAM? A mobo component? A problem with UEFI?

Hi,
I am having a similar problem. My 3 month old ideapad u510 froze last night while surfing the internet. nothing worked as far as getting shutdown menu in windows 8 to even work (just froze), so pushed power button till it turned off. immediately afterward, tried to boot by pushing power button and it just stopped booting at lenovo screen.
i've tried to boot a few times since and sometimes i see progress thing (circle of lights...similar to status bar) going other times not. i am not sure what key it is but can get to bios screen sometimes too. was hoping there was safe mode boot in bios but doesn't appear anything thats useful so didn't change anything. it just doesn't boot to windows after exiting bios.
my hunch is that i need a bootdisk or sort. importantly, would like to avoid resetting or refreshing, etc.. until have opportunity to get data off harddrive if possible. some important stuff on there that need to get off first.
Help is very much appreciated.
Thanks,
J

Al cerrar la tapa, se abre el chasis Lenovo Ideapad u510

Saludos: No tenía idea de como llamar a mi problema, así que no se me ocurrió un mejor título. Mi Lenovo Ideapad U510 ya tiene más o menos un año conmigo. Pero hace unos días me percaté que al cerrar la tapa, el plástico del chasis parece como si quisiera abrirse, supongo, que por problemas en la visagra. Para que se entienda mejor les dejo un video. https://youtu.be/K0JeMUjyGRQ Quisiera añadir que donde vivo actualmente no hay ningún centro de Soporte de Lenovo o fabricante alguno de ordenadores. Es por ello que necesito consejos para solucionar esto tratando de arreglarlo por mi cuenta.

Hola elav que tal,
Has destapado para observar el panorama?.
Eh visto casos mas drásticos y resulta que este desprendimiento es originado por el tornillo que ajusta la bisagra hacia la parte inferior del ordenador.
Te recomiendo seguir el manual de mantenimiento https://download.lenovo.com/consumer/mobiles_pub/ideapad_u510_hmm_1st_edition_sep_2012_english.pdf para el destape del ordenador y verificar el estado en que se encuentra lo de las bisagras. y el tornillo, antes de proceder a hacer cualquier otra cosa.
La recomendación principal es si no se tienes las herramientas y el conocimiento adecuado lo mejor es llevarlo a un servicio técnico, por solucionar un problema se puede ocasionar otro mas.
Un saludo.

Problem with Ideapad U510

Hi,
I just bought an Ideapad U510. It's very nice. But I recognized that the keyboard is not fixed properly especially at the top. I asked the dealer for a new product. He opened a new box and we found the same problem. Is there anyone with the same problem?
Bes wishes

If by " the keyboard is not fixed properly" you mean some flexig on the keyboard, then the short answer is YES. The keyboard on the U510 has some flexing and it is specialy noticable towards the center, around G and H keys. You'll have to live with it.

IdeaPad U510 Windows install

Hello to all
Sorry for my poor english but i hope you understed me
So....i have a IdeaPad U510 and i delete / resize all partitions , i don't have the recovery disk and i wan't to install a new Windows 8.
i have allready 2 license for Windows 8 Pro but they are not working because i have the serial from the older windows in the BIOS.
Can you tell me what can i do o be able to install a new / oficial Windows 8 ?
Who can provide me a Windows 8 which work whit the serial from my BIOS? Lenovo or Microsoft?
The Support from my country(Romania) are very very stupid , they don't know which type of support must offer .
Solved!
Go to Solution.

hi razvanrudy,
Welcome to the Forums.
Regarding your questions:
1. When you tried to install Windows 8, do you get a "The product key entered does not match any of the Windows images available for installation. Enter a different product key" error? If you do, you will need to follow this microsoft article on how to fix it (you will need to create a pid.txt file as discussed in this article).
If you're planning to install Windows 8 / Windows 8 Pro in UEFI Mode, ensure that you set the following in the BIOS:
Security Tab:
Secure Boot = Disabled (if applicable)
Exit Tab:
OS Optimized Defaults = Other OS / Disabled (if applicable)
See also this guide on how to create a bootable Windows 8 flashdrive.
2. To install the stock Windows 8 OS (using the OA3 key in the BIOS), you will need to use a lenovo recovery disc. You will need to contact lenovo on how to obtain a copy of this disc.
If you purchased the unit in Romania, here's the contact info:
Language: Romanian
Telephone: Number: 031-224-4804 (Standard Charges Apply)
Hours of operation: 9AM - 6PM / Monday to Friday
Hope this helps
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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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Ideapad u510 melts

Hi, I bought the ideapad u510 about a month back and while i was charging it last night, i felt there was a burning smell coming from the laptop and I saw that the metal below the 'space' bad had started to melt. I immediately took the system off the charging point. Now it looks like the metal has melted and it looks slightly disfigured. what do i do with the system. frankly i did not expect this from the "famed" lenovo machine!
Solved!
Go to Solution.

For -anything- related to melting, burning smells, ect. you want to contact the place you purchased from as soon as possible. That's a serious issue, and Lenovo takes the safety of their customers very seriously. If its brand new and within returns period there's always return/replace, but if its outside the returns period call your local Lenovo support for more assistance:
Worldwide Support Phone List:
http://support.lenovo.com/en_US/feedback/detail.page?LegacyDocID=MIGR-76613#
Until then keep it unplugged, remove the battery, and stay safe!

IdeaPad u510 Battery

I recently got a Ideapad u510 laptop from costco, and well eveyrthing is awesome but the battery. It has a 3cell battery, but how long will that last me when Im at school. There are very few outlets in my classrooms so it might be a little hard.
Here are the specs:
24gb SDD
750GB HDD
i5 CPU
8gb RAM
3 cell battery PN VITU5110135
Is the computer worth it, for 599.99$ even though the battery sucks

Dear Cryptic
Welcome in Lenovo forums
the battery performance is 100% depends on the user usage plus the power plan , knowing that the more you use an application the more it will consume the battery
Please make sure that the adjusted the power plan to be Power Saver
Please let me know if there is anything else needs to be clarified
Thanks
Alaa
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IdeaPad U510 Low Battery Beep

Has there been a fix for the IdeaPad U510 system beep sound when the battery reaches 10%? This is a pretty serious fault IMO.

hi j2014,
Welcome to Lenovo Community Forums!
Can you try pulling up Device Manager /
Click View on top of Device Manager Window and click on Show Hidden devices,
Open Non Plug and Play Devices and rightclick on beep option and select Disable.
also Open Power Option and Advanced Power Option of your preferred Power Plan,
Look for Battery and open it.
set all parameters to (0/zero) - do nothing.
Saved all changes and Restart See if it will make the beep still on Lowbattery.
Regards
SOlid Cruver
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Ideapad U510 Touchpad

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