Ideas makes illustrator crash
I have Ideas communicating correctly and is now syncing to the cloud as it's supposed to.... but when I try to send .idea files to Illustrator either directly from my iPad or downloaded from the cloud, I can't open them without crashing illustrator. I'm sure I saw other posts that mentioned the same problem but I don't remember an answer.
Thanks a lot Carlos!
After deleting line 23:
$.setTimeout(function () {sourceDoc.close(SaveOptions.SAVECHANGES)}, 1000);
the code worked on 499 files in one batch
Also Turns out Illustrator kept crashing because of a corrupted pdf file.
Similar Messages
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Illustrator crashes constantly when I cut/paste or delete an object...any ideas?
Thanks Mike,
I was able to open your file fine. I didn't even notice the period in my file name, I was using the template my printer supplied and that is what they had it named except I added DMS-Card to the front of it. I have never had any issues with opening files using that template before but I will change that and see if it helps. I also changed the font to a Parisian TTF I found at fontpalace.com
This issue I have been having seems to be intermittent, in that I can open a file I have been working on repeatedly for quite some time without any problems but then I open the file at some point and it occurs every time I copy/paste or delete an object. Then maybe after Illy crashes several times and I keep reopening the file it stops happening. I cannot figure any reason for it. Rebooting computer doesn't resolve the issue, it just seems like every once in awhile there is a problem and then for no apparent reason there isn't. I have had this issue off and on since I started using CC last year. I don't recall ever having this problem in previous versions. I have recently reformatted and re-installed my OS, and hence re-installed CC so I doubt there is an issue with my computer, I certainly have never had any other issues with other software. I suppose there could be a hardware related compatibility issue of some kind.
Anyway thanks for your help I appreciate it! -
Adobe Illustrator Crashes After Launch - Configuration Error 5
Hardware config:
Model Name: MacBook Air
Model Identifier: MacBookAir4,1
Processor Name: Intel Core i5
Processor Speed: 1.6 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 4 GB
Software:
System Version: OS X 10.8.2 (12C60)
Adobe Creative Cloud, Illustrator CS6
Problem:
Adobe Illustrator was working fine on my MacBook Pro. That is in the shop being fixed, meanwhile I have a loaner computer which is what the specs are above. All my Adobe apps work, except for Illustrator. When I launch it, it loads everything but just as the main menu across the top loads I get an error stating:
Configuration error
Please uninstall and reinstall the product.
If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen.
Error: 5
http://www.adobe.com/support/
I've uninstalled and reinstalled Illustrator. With and without preferences. Many times. I went so far as to uninstall all my Adobe products, use the CS cleaner, and manually go in and delete any files I could find related to anything Adobe. I just reinstalled, and yet I get the same error. I've read about other people having a similar problem, but nobody seems to have a solution. Anyone have any ideas?
An additional detail, I have my hard drive from the MacBook Pro, and when I boot from it (through the Macbook Air, it's attached via USB) I still have the same issue of Illustrator crashing just after launch with the same error message. The ultimate test will be when I get my MBP back Thursday and am able to see if it's something specific to the MBA.
Note: I spent an hour or so on the phone with Adobe support and we changed permissions on various folders, downloaded the newer version of the Adobe Application Manager, uninstalled Illustrator again and reinstalled it, repaired permissions, etc. and nothing fixed the problem. The support rep took over my computer and did a bunch of things but to no avail. He then said he was going to try one more thing before escalating it, but then the phone disconnected us. I was connected through chat and he said he was going to call me back, but never did and then the chat window automatically closed and I don't know how to get back in touch with him.Still no luck with Adobe support. I call, it takes 20 minutes for them to figure out they've already tried everything at the entry level and that it needs to be escalated, they tell me I'll get a call sometime in the next 1-2 days, the call comes when I'm not at my office or phone (sometimes at 7 pm at night, sometimes at 7 am in the morning, two times when I am rarely at my computer in my office), they leave a message telling me to call in, and the process repeats.
Now, there is this information below from a crash report. If anyone can make heads or tails of this let me know.
Process: Adobe Illustrator [55287]
Path: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 682 (16.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [187]
User ID: 501
Date/Time: 2013-02-01 20:30:24.800 -0700
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report: 967910 sec
Crashes Since Last Report: 14
Per-App Interval Since Last Report: 515 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: AD46D210-611E-B8F9-AF00-22DF16B55578
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000008
VM Regions Near 0x8:
-->
__TEXT 0000000100000000-000000010186d000 [ 24.4M] r-x/rwx SM=COW /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc96e9e PluginMain + 358030
1 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc9a34c PluginMain + 371516
2 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc5f970 PluginMain + 131424
3 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc9a1af PluginMain + 371103
4 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc987d3 PluginMain + 364483
5 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc9eaa8 PluginMain + 389784
6 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc8376b PluginMain + 278363
7 com.adobe.illustrator.plugins.SymbolPalette 0x000000011bc3f93c PluginMain + 300
8 com.adobe.illustrator 0x0000000100c84bfa std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 24282
9 com.adobe.illustrator 0x0000000100c7f1ec std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 1228
10 com.adobe.illustrator 0x0000000100c8236c std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 13900
11 com.adobe.illustrator 0x0000000100c82656 std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 14646
12 com.adobe.illustrator 0x0000000100c84bfa std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 24282
13 com.adobe.illustrator 0x0000000100c7f1ec std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 1228
14 com.adobe.illustrator 0x0000000100c8236c std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 13900
15 com.adobe.illustrator 0x0000000100c800ac std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 5004
16 com.adobe.illustrator 0x0000000100c8157e std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 10334
17 com.adobe.illustrator 0x000000010098374d 0x100000000 + 9975629
18 com.adobe.illustrator 0x0000000100984a39 0x100000000 + 9980473
19 com.adobe.illustrator 0x0000000100987e29 0x100000000 + 9993769
20 com.adobe.illustrator 0x000000010070044b 0x100000000 + 7341131
21 com.adobe.illustrator 0x000000010083cfde 0x100000000 + 8638430
22 com.adobe.illustrator 0x00000001006ff280 0x100000000 + 7336576
23 com.adobe.illustrator 0x00000001006ef5d4 0x100000000 + 7271892
24 com.adobe.illustrator 0x00000001001635f8 0x100000000 + 1455608
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8ebf7d16 kevent + 10
1 libdispatch.dylib 0x00007fff96849dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff968499ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff8b9dd3eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff8b93fb24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8b9b47e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.AGM 0x0000000102ed4d5b AGMInitialize + 3255471
3 com.adobe.AGM 0x0000000102ed5b5c AGMInitialize + 3259056
4 com.adobe.AGM 0x0000000102edcdeb AGMInitialize + 3288383
5 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230df89 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x000000011929ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000119048ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8ebf5686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8ebf4c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff91c95803 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff91c9aee6 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff91c9a6b2 CFRunLoopRunSpecific + 290
5 com.apple.CoreMediaIO 0x00007fff8b2ed6f8 CMIO::DAL::RunLoop::OwnThread(void*) + 146
6 com.apple.CoreMediaIO 0x00007fff8b2e52de CAPThread::Entry(CAPThread*) + 156
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230dfc3 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x000000011929abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x00000001192b2ddb APXGetHostAPI + 2614859
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8ebf70fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff9230dfc3 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x000000011929abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x000000011942d2c3 APXGetHostAPI + 4164403
4 com.adobe.ape.engine 0x000000011929acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x000000011929ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x000000011929ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 20:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x00007fff8ebf7386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff92393800 nanosleep + 163
2 libsystem_c.dylib 0x00007fff92393717 usleep + 54
3 com.apple.AppKit 0x00007fff906f1958 -[NSUIHeartBeat _heartBeatThread:] + 543
4 com.apple.Foundation 0x00007fff8c174612 __NSThread__main__ + 1345
5 libsystem_c.dylib 0x00007fff92309742 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff922f6181 thread_start + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff8ebf76d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9230beec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9230bcb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff922f6171 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x000000010ff9a850 rcx: 0x00000000003f0200 rdx: 0x0000000000000000
rdi: 0x000000010ff9a810 rsi: 0x0000000000000000 rbp: 0x00007fff5fbff080 rsp: 0x00007fff5fbff080
r8: 0x0000000000000002 r9: 0x000000002be65c26 r10: 0x000000010fe2e710 r11: 0x0000000025493f16
r12: 0x000000010ff9a850 r13: 0x000000010ff9a800 r14: 0x000000010ff9a880 r15: 0x000000010ff9a800
rip: 0x000000011bc96e9e rfl: 0x0000000000010246 cr2: 0x0000000000000008
Logical CPU: 6
Binary Images:
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CS4 Illustrator crashes when opening file
Just installed and updated CS4 web premium yesterday. Running XP on a PC. Everything seems to be working fine so far, except Ai.
I open Ai, open a file, and it crashes immediately, sends a report. Doesn't matter what file or from where or how. Just a crash report is all I get.
Does anyone know what I should be doing if I wanted to use Ai? I couldn't search out any solutions specific to this and am out of ideas. I've never had installation issues for quite a few editions going back to Macromedia and am out of ideas. Getting ready to dl and install my old FH11 this weekend if I've no fix by then. I'm not a big illustrator type of guy but an old project has come to haunt me.
Any help or ideas would be great.Try this first make certain Illustrator is not running
Trash the settings folder the Adobe Illustrator CS4 Settings folder in your User's Preferences as well as the com.adobe.illustrator.plist
also in the use's preferences folder then relaunch Illustrator see if that solves the problem.
The only problem here is that you are on a pc and I do not actually know where the user's preferences directory is so someone who knows the pc will have to assist.
The other thing it can be even though it would seem like it would not be such an issue is a matter of permissions and that would be if the Illustrator's application folder some how got it permission switch to read only for everyone but red write for the administrator and for you. That would make Illustrator look like it launches fine but crashes when trying to access something in a director without having permission for the application to use things like fonts.
This might upset Illy.
But I would think the preferences would be more likely. But I cannot direct you to them.
We really should have permanent post as to where to direct a user to the preferences and how to repair the permissions with both software and manualy.
So many things can go wrong I myself had an issue where I kept seeing the registration form after I trashed my user's preferences folder.
Each time I launched a CS 4 application I saw the registration form and no preferences were saved. All I really had to do is manually correct the permissions with the get info, this on a Mac you can do it on Windows as well, I don't know how. And all works fine now. It work ok before but was relly annoying.
We should have a permanent posting or a dialog with asking if you have tried the common fixes when you post a new topic. Could save everyone a lot of time. Perhaps one could turn the dialog off after two or three topic postings? -
Adobe Illustrator crash problems
Hey everybody,
Having problems with Illustrator on my MBP. Had an older version for several months (pretty sure it was version 10). Worked OK except for some random crashes every now and again. Then crashes started happening more frequently until I could no longer open the program.
Removed version 10 and tried installing CS2 version of illustrator. Installs fine but I've never been able to open it. Crashes every time during launch. Have tried making a new user and installing it there. Same result. Deleted all Version Cue files I could find and reinstalled. Same result.
Have all the latest updates from Apple including Quicktime 7.1.2
Below is the first part of the crash log (not sure how much of it to copy in). Thanks for any help.
John
Date/Time: 2006-07-21 15:20:21.504 -0700
OS Version: 10.4.7 (Build 8J2135)
Report Version: 4
Command: Adobe Illustrator
Path: /Applications/Adobe Illustrator CS2/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Parent: WindowServer [367]
Rosetta: Yes
Version: 12.0.0 (12.0.0)
PID: 1523
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000007
Thread 0 Crashed:
0 <<00000000>> 0xb56a2f4f 0 + -1251332273
Thread 1:
0 com.adobe.illustrator 0xb81f326b strchr + 72
1 com.adobe.illustrator 0xb818ebf6 pthreadcondwait + 3114
2 com.adobe.illustrator 0xb812ae90 catchexception_raise_stateidentity + 320
3 com.adobe.illustrator 0xb812a3ba CallPPCFunctionAtAddressInt + 175496
4 com.adobe.illustrator 0xb812a2b1 CallPPCFunctionAtAddressInt + 175231
5 com.adobe.illustrator 0xb812af8e catchexception_raise_stateidentity + 574
6 com.adobe.illustrator 0xb81c438c pthread_create + 1124
Thread 2:
0 com.adobe.illustrator 0xb80f80af spinlockwrapper + 84855
1 com.adobe.illustrator 0xb81232a8 CallPPCFunctionAtAddressInt + 146550
2 com.adobe.illustrator 0xb8125d45 CallPPCFunctionAtAddressInt + 157459
3 com.adobe.illustrator 0xb809a35e 0xb8000000 + 631646
Thread 3:
0 com.adobe.illustrator 0xb80f7f5e spinlockwrapper + 84518
1 com.adobe.illustrator 0xb8111088 CallPPCFunctionAtAddressInt + 72278
2 com.adobe.illustrator 0xb808192e 0xb8000000 + 530734
3 com.adobe.illustrator 0xb807b116 0xb8000000 + 504086
4 com.adobe.illustrator 0xb808f47a 0xb8000000 + 586874
5 com.adobe.illustrator 0xb80e482c spinlockwrapper + 4852
Thread 4:
0 com.adobe.illustrator 0xb80f7eec spinlockwrapper + 84404
1 com.adobe.illustrator 0xb8110eb0 CallPPCFunctionAtAddressInt + 71806
2 com.adobe.illustrator 0xb808192e 0xb8000000 + 530734
3 com.adobe.illustrator 0xb807b116 0xb8000000 + 504086
4 com.adobe.illustrator 0xb808f47a 0xb8000000 + 586874
5 com.adobe.illustrator 0xb80e482c spinlockwrapper + 4852
Thread 5:
0 com.adobe.illustrator 0xb80f7eec spinlockwrapper + 84404
1 com.adobe.illustrator 0xb8110eb0 CallPPCFunctionAtAddressInt + 71806
2 com.adobe.illustrator 0xb808192e 0xb8000000 + 530734
3 com.adobe.illustrator 0xb807b116 0xb8000000 + 504086
4 com.adobe.illustrator 0xb808f47a 0xb8000000 + 586874
5 com.adobe.illustrator 0xb80e482c spinlockwrapper + 4852
Thread 0 crashed with i386 Thread State:
eax: 0x00000001 ebx: 0xb80e40d4 ecx:0x82001400 edx: 0xb500bbd4
edi: 0xb827c66c esi: 0xb827c648 ebp:0x8200d380 esp: 0xb7fffabc
ss: 0x0000002f efl: 0x00010293 eip:0xb56a2f4f cs: 0x00000027
ds: 0x0000002f es: 0x0000002f fs:0x00000000 gs: 0x00000037
MacBook Pro 2.0 GHz 1GB DDR2 SDRAM Mac OS X (10.4.7) Macintosh Color ClassicHi Ken,
Thanks for the suggestion. I did as you said but could not find a process called "translated" in the activity monitor.
Were you having the same type of problem with Illustrator (crashing on startup)?
I should also say that I made another attempt at installing Illustrator CS2 after deleting every Adobe related file on my computer (including Photoshop CS which I had been using without issue).
This improved things a bit in that CS2 no longer crashes immediately as it starts up but instead makes it at least part of the way through the initialization process before crashing (can get it to go all the way through "updating fonts"). But it still never makes it all of the way through start up.
Also, since my last post I've tried opening it after Safe Booting and this doesn't work either (actually it doesn't even get as far as detailed above).
What do you all think? I'm thinking that a clean reinstall of the OS might be the only option left.
John
MacBook Pro 2.0 GHz 1GB DDR2 SDRAM Mac OS X (10.4.6) Macintosh Color Classic -
Illustrator crashes when trying to save
Hi,
I just posted on this forum a problem about not being able to print. This is a different problem (though maybe they're related).
There's a file I created in Illustrator CS2 (I think) a couple of years ago.
I'm able to open the file in Illy CS5 without any problems, and edit it.
But as soon as I try to save the file (even without having made any changes), Illustrator crashes. It doesn't even get as far as the save options dialog box, it just crashes.
There is no text in this file -- it's just 15 embeded images with a little 3d extrusion.
I'm using CS5.0.1 Middle Eastern version on Windows 7 64-bit Ultimate.
Here's the crash report Windows gives me, if it's of any help:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Illustrator.exe
Application Version: 15.0.1.93
Application Timestamp: 4cd17b3a
Fault Module Name: AGM.dll
Fault Module Version: 4.20.69.9418
Fault Module Timestamp: 4c296457
Exception Code: c0000005
Exception Offset: 00240f9d
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Any help, ideas or suggestions would be much appreciated.
Thanks,
ArielIf any file you try to save crashes consistently, then take a look at what printer you have selected, and choose another printer, or update the .ppd for your printer.
Otherwise try resetting your preferences by holding down Shift alt Ctrl immediately after booting Ilustrator -
Why does Illustrator crash when saving to a new location on my new MacPro 13" Retina Pro running Yosemite?
That won't do. What I mean is you have to navigate to the file and make it active in pastebin and then copy the highlighted line like this
and paste that into your reply. -
Illustrator crashes on the startup (Leopard)
Hi, my cs3 illustrator crashes right the startup on the initializing window. I am using Leopard 10.5.5 and illustrator version 13. I have tried to erase the pref files and the application support adobe folder too yet that did not help. So I created new user and illustrator works perfectly on the new user. Then, I was quite sure that it was a font problem, I am using many Turkish fonts. I tried to disable to all of the fonts from the font book yet this did not help neither. I have also tried to remove the whole CS3 and reinstall yet no luck.
Any ideas ??? Thanks in advance...Ok this is what I would suggest first repair your permissions then remove the Adobe Illustrator Settings folder in your users preferences and the com.adobe.illustrator.plist and then search for l files that are font data bses and look for one that is more then a few kb something in the area of 64kb or higher and trash them.
Restart the computer and see if that results in the proper launching. I would say one or more of the databases are corrupt. -
Illustrator crashes right after startup
Yesterday I have bought Adobe CC, and installed Illustrator. After the initial installation, I have watched some " Whats new" video's, and every time I clicked Done/Finished, Illustrator crashed. It still does. I have browsed the forums, tried every suggestion* and contacted chat support. Who kindly redirected me to a phone number of Adobe, which does not pick up the phone in 40(!) minutes (then I hang up).
Spending 90 dollar a month is not that cheap, spending a day trying to fix the problem myself neither, having no responsive support makes it worse.
Can somebody of Adobe come to life and contact me?
Tried already (and probably more):
- New Windows account
- Logout + Login in CC App
- Reinstall, using the Clean Tool in between
- Disable fonts
- Disable graphic driver
Specs:
- Windows 8.1
- All drivers up to date
- Latest versions of softwareAlready saw that solution. Though the following does not apply.
"Proceed with this article only if disabling Internet connectivity results in Illustrator CC or InDesign CC launching and functioning as expected"
Additionally: the file exists -
I am running win7 with latest updates, running Illustrator (64-bit) from CS6 Web and Design Premium Suite.
Illustrator crashed 6 times this week after installing the updates from the end of last week (update 16.0.1). The updates that were released today seem to have fixed it, although I cannot absolutely confirm this.
I have spent the past hour trying to break the software doing the same tasks that caused crashes earlier this week, and then far more extreme tasks then I would ever actually do or need to do, and have not been able to recreate the same crash problems.
I have been using Illustrator for nearly 15 years, it's been very rare that I've ever experienced an illustrator crash like what was happening after the 16.0.1 update. I didn't have time to troubleshoot the issue until today, fortunately the 16.0.2 update seems to have resolved the issue. If the issue returns I will follow up with another post - it's rare though that I find an article that says "I've had this problem, but it looks like you fixed it". Thank you Adobe for the fix.my apps still dont work =[
new ones i download work but the old ones dont!!
how do i fix this? i dont want to uninstall every single app
and i have tris.. how can i re-download that?! i cant if i take it off
anyone know how to make my old apps work? -
Illustrator crashing on Startup
Hi there, is anyone experiencing Illustrator crashing on startup, and more importantly, solved the problem? I am running OSX 10.6.8, have set permssions to everyone, repaired disk permissions via Disk Utilities - but it still crashes. Any other ideas much appreciated.
- PetePlease perform steps 1-4, if it did work before mostly step 4 can solve your issue:
http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html
http://help.adobe.com/en_US/illustrator/cs/using/WS714a382cdf7d304e7e07d0100196cbc5f-630ca .html#WS5631ebe4b42741f6-27ef1832129e9485608-8000
The Illustrator preferences file manages the commands and panel settings in Illustrator. When you open Illustrator, the positioning of panels and commands are stored in the Illustrator preferences file. If you want to restore the default settings for Illustrator or change the current settings, delete the Illustrator preferences. Illustrator automatically creates a preference file, when you restart Illustrator and save a file.
Please rename the directory:
<startup drive>/Users/<username>/Library/Preferences/Adobe Illustrator CS5 Settings/en_US*/ -
Illustrator crashes on boot on MacOS 10.6.8?
Hello. I recently installed Illustrator on a clean install of macos 10.6.8, and it crashes on startup if it loads any extentions. If I hold down <shift> it does startup, but of course, I can not use anything. I have tried
1) clearing the application cache
2) clearing the plist
3) running the application as a different user
4) running the application as the root user
5) reinstalling the application
I am currently out of ideas of how to get Illustrator to even run. Has anyone else had this problem?
The terrible details seem to be related to VDCVideoNewPlugIn; however, I have no idea how to debug it. The highlights from the core dump are as follows:
Process: Adobe Illustrator [1237]
Path: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 682 (16.0.1)
Code Type: X86-64 (Native)
Parent Process: launchd [174]
Date/Time: 2012-09-24 09:22:46.348 -0400
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 21760 sec
Crashes Since Last Report: 25
Per-App Interval Since Last Report: 1255 sec
Per-App Crashes Since Last Report: 18
Anonymous UUID: FB2D28C9-F17A-41E1-9986-8EBC8CE6AEF5
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.mio.DAL.VDC_4 0x0000000126b5597c VDCVideoNewPlugIn + 12587
1 com.apple.mio.DAL.VDC_4 0x0000000126b4f8b4 0x126b42000 + 55476
2 com.apple.CoreMediaIOServices 0x000000012a9741f8 MIO::DAL::PlugIn::ObjectGetPropertyData(MIO::DAL::Object const&, TundraObjectPropertyAddress const&, unsigned int, void const*, unsigned int&, void*) const + 34
3 com.apple.CoreMediaIOServices 0x000000012a9708c8 MIO::DAL::Object::GetPropertyData(TundraObjectPropertyAddress const&, unsigned int, void const*, unsigned int&, void*) const + 366
4 com.apple.CoreMediaIOServices 0x000000012a96d3ce TundraObjectGetPropertyData + 330
I've been grasping at straws, so if anyone has any ideas, I would love to know.Hello guys,
I have the same problem. I worked since I bought the whole CS6 suite (as a rent model) with different programms, including Illustrator.
From today on, Illustrator crashed after starting the application.
The rest of the suite, workes perfect.
I also have no problem with Illustrator CS5.5.
I think, the problem start with my last montain update, but I am not sure.
Is there any Illustrator-CS6-crashed-profi who has some good Ideas or solution.
Any help would be greatfull.
THX, Oliver -
Illustrator crash al launch yosemite 10.10
illustrator crash at launch on Yosemite any idea why? i reinstalled software and update java but still doesn´t works. Help please
me too upgrede to Tosemite and already update the Java RE, keep the same problem,
-
Illustrator crashes when I use selection tools?
As of last night, every time I use the selection tool to click on an object, Illustrator crashes without giving me a crash report. I've already tried restoring my preferences and that hasn't helped.
I'm running OS 10.6.8 and Illustrator CS6 16.2.1
Also, for what it's worth, I am also unable to use the selection tools to move objects in InDesign. This started happening at the same time.
Any ideas?kahoxworth,
You may try to close down all other applications and see whether it helps. Some can cause different kinds of disturbances; you can see a list of usual suspects in Item 7 in Other options; those are just the commonly known ones. -
We have an Intel imac 27" running Mac OS X 10.6.8 using Abobe CS6 Illusrator, our workflow is that to print files to our imagesetters we create PostScipt files, we have two identical macs, but one of them when we try and create a Postecript file Illustrator crashes, tried the obvious delete prefs and all of that stuff, but nothing helps, open the file in CS5 and its OK, PostScipt file creates fine, but CS 6 Crashes.
Has anyone got any idea
Thanks
/DDo you want me to send complete report, or is below enough.
Doesn't matter if its a new file or exisiting file or created on another mac, whatever file is used it will crash when trying to create .ps file
Thanks
/D
Process:
Adobe Illustrator [539]
Path:
/Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier:
com.adobe.illustrator
Version:
691 (16.0.4)
Code Type:
X86-64 (Native)
Parent Process: launchd [152]
Date/Time:
2013-05-03 11:33:05.170 +0100
OS Version:
Mac OS X 10.6.8 (10K549)
Report Version: 6
Sleep/Wake UUID: 71BD441A-A7E2-441F-8467-5830C5713912
Interval Since Last Report:
20668 sec
Crashes Since Last Report:
1
Per-App Interval Since Last Report: 219 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID:
2568BACB-8865-45A4-830A-DF3B9F461A9F
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
*** error for object 0x111919408: incorrect checksum for freed object - object was probably modified after being freed.
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib
0x000000010a8790b6 __kill + 10
1 libSystem.B.dylib
0x000000010a9199f6 abort + 83
2 libSystem.B.dylib
0x000000010a90862d szone_error + 519
3 libSystem.B.dylib
0x000000010a83294f small_malloc_from_free_list + 724
4 libSystem.B.dylib
0x000000010a82f1e1 szone_malloc_should_clear + 2070
5 libSystem.B.dylib
0x000000010a82e98a malloc_zone_malloc + 82
6 com.apple.Foundation
0x0000000101acaa18 allocateCollectableUnscannedStorage + 51
7 com.apple.Foundation
0x0000000101ad81c5 -[NSConcreteMapTable grow] + 187
8 com.apple.Foundation
0x0000000101ad6e66 -[NSConcreteMapTable setObject:forKey:] + 159
9 com.apple.AppKit
0x0000000101fbae8b -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 4480
10 com.apple.AppKit
0x0000000101fbaed6 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 4555
11 com.apple.AppKit
0x0000000101fbaed6 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 4555
12 com.apple.AppKit
0x0000000101fb9b2c -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 254
13 com.apple.AppKit
0x0000000101fb63de -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2683
14 com.apple.AppKit
0x0000000101f2fc0e -[NSView displayIfNeeded] + 969
15 com.apple.AppKit
0x0000000101f2aaba _handleWindowNeedsDisplay + 678
16 com.apple.CoreFoundation
0x000000010abb7b07 __CFRunLoopDoObservers + 519
17 com.apple.CoreFoundation
0x000000010ab93434 __CFRunLoopRun + 468
18 com.apple.CoreFoundation
0x000000010ab92d8f CFRunLoopRunSpecific + 575
19 com.apple.HIToolbox
0x000000010e41a7ee RunCurrentEventLoopInMode + 333
20 com.apple.HIToolbox
0x000000010e41a5f3 ReceiveNextEventCommon + 310
21 com.apple.HIToolbox
0x000000010e41a4ac BlockUntilNextEventMatchingListInMode + 59
22 com.apple.AppKit
0x0000000101effeb2 _DPSNextEvent + 708
23 com.apple.AppKit
0x0000000101eff801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
24 com.apple.AppKit
0x000000010213adc3 -[NSApplication _realDoModalLoop:peek:] + 442
25 com.apple.AppKit
0x0000000102138951 -[NSApplication runModalForWindow:] + 129
26 com.apple.AppKit
0x000000010239e112 -[NSSavePanel runModal] + 318
27 com.adobe.dvaui.framework
0x0000000109a8fa38 dvaui::dialogs::OS_FileSaveAsDialog::RunModal() + 1096
28 com.adobe.illustrator
0x0000000100c0ea20 0x100000000 + 12642848
29 com.adobe.illustrator
0x00000001004233f2 0x100000000 + 4338674
30 com.adobe.illustrator
0x000000010082baf9 0x100000000 + 8567545
31 com.adobe.illustrator
0x0000000100baa1da 0x100000000 + 12231130
32 ...e.illustrator.plugins.Print
0x00000001230ebd80 PluginMain + 340144
33 ...e.illustrator.plugins.Print
0x0000000123099e0a PluginMain + 4410
34 ...e.illustrator.plugins.Print
0x0000000123098d72 PluginMain + 162
35 com.adobe.illustrator
0x0000000100c9176a std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 24282
36 com.adobe.illustrator
0x0000000100c8bd5c std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 1228
37 com.adobe.illustrator
0x0000000100c8eedc std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 13900
38 com.adobe.illustrator
0x00000001009b6545 0x100000000 + 10184005
39 com.adobe.illustrator
0x00000001009b6bdb 0x100000000 + 10185691
40 com.adobe.illustrator
0x000000010097570b 0x100000000 + 9918219
41 com.adobe.illustrator
0x0000000100c9176a std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 24282
42 com.adobe.illustrator
0x0000000100c8bd5c std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 1228
43 com.adobe.illustrator
0x0000000100c8eedc std::_Rb_tree<SPSUAS, std::pair<SPSUAS const, int>, std::_Select1st<std::pair<SPSUAS const, int> >, std::less<SPSUAS>, std::allocator<std::pair<SPSUAS const, int> > >::erase(SPSUAS const&) + 13900
44 com.adobe.illustrator
0x0000000100962b72 0x100000000 + 9841522
45 com.adobe.illustrator
0x0000000100b497d5 0x100000000 + 11835349
46 com.adobe.illustrator
0x000000010048bd13 0x100000000 + 4766995
47 com.adobe.illustrator
0x0000000100766084 0x100000000 + 7757956
48 com.adobe.exo.framework
0x000000010a4895c3 exo::uisupport::CommandHandler::HandleCommand(int) + 259
49 com.adobe.exo.framework
0x000000010a489614 exo::uisupport::CommandHandler::DoCallMyCommandChain(int) + 36
50 com.adobe.exo.framework
0x000000010a48901e exo::uisupport::CommandHandlerBase::CallCommandChain(int) + 62
51 com.adobe.exo.framework
0x000000010a413437 exo::app::OS_AppBase::DispatchMenuCommand(int) + 119
52 com.adobe.dvacore.framework
0x0000000109493e4b int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 123
53 com.adobe.illustrator
0x0000000100767ccb 0x100000000 + 7765195
54 com.adobe.dvacore.framework
0x0000000109492eda void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 250
55 com.adobe.dvacore.framework
0x00000001094969bd void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 93
56 com.adobe.exo.framework
0x000000010a414ebb -[ExoMacApplication handleMenuCommand:] + 187
57 com.apple.AppKit
0x0000000102054eda -[NSApplication sendAction:to:from:] + 95
58 com.apple.AppKit
0x000000010207946a -[NSMenuItem _corePerformAction] + 365
59 com.apple.AppKit
0x00000001020791d4 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 121
60 com.apple.AppKit
0x000000010205ee45 -[NSMenu performKeyEquivalent:] + 272
61 com.apple.AppKit
0x000000010205dbed -[NSApplication _handleKeyEquivalent:] + 559
62 com.apple.AppKit
0x0000000101f2e6b9 -[NSApplication sendEvent:] + 3630
63 com.adobe.dvaui.framework
0x0000000109b87745 -[DVAMacApplication sendEvent:] + 261
64 com.adobe.exo.framework
0x000000010a41412c -[ExoMacApplication sendEvent:] + 956
65 com.apple.AppKit
0x0000000101ec56de -[NSApplication run] + 474
66 com.adobe.exo.framework
0x000000010a412767 exo::app::OS_AppBase::RunEventLoop() + 55
67 com.adobe.illustrator
0x0000000100765bc8 0x100000000 + 7756744
68 com.adobe.illustrator
0x0000000100704b95 0x100000000 + 7359381
69 com.adobe.illustrator
0x00000001006f4d04 0x100000000 + 7294212
70 com.adobe.illustrator
0x0000000100163528 0x100000000 + 1455400
Message was edited by: darrylrc1105
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