Identify in warranty parts in service order

Hi Gurus,
In the service order, there are 5 components out of which 2 are in warranty which means this 2 should not be billed to customer. Also we need a report from system to identify the warranty spare parts consumption.
From the service order, can we identify that those 2 components are in warranty and 3 components are out of warranty? If Yes, how?
Regards,
Smart

Hi Smart,
I dont think this can be done in standard, as i informed earlier, you can maintain outline agreement / contract to get a message.
Or check if the component can be linked with equipment / serial number, so warranty can be maintained in the equipment.
But there is no direct method, to send info to customer, it needs to be customized.
You can also wait for other experts, who might have done similar functionality.
Regards
Terence

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