Identifying lock screen notification icons - Lumia...

Hi,
I have a notification icon that I cant get rid of and I was hoping someone could identify it. It is an envelope that has a wavy line across the bottom. Its different to the new email icon and the message icon. I cant find any outstanding notifications in any apps.
TIA
Solved!
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Hi Visionthing71,
Thanks for your post and welcome to the Nokia forum.
Could you check this post, maybe you are encountering the same issue. Otherwise, could you post a picture to help us identify this icon.
Let us know how you get on and feel free to post any other questions you may have.
Regards,
Pfrancoise
If this post has helped you to solve this issue, please press the "accept as solution" icon. Kudos would always be appreciated.

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