Identity managent user interface is not available

when i try to acces user administration i get following error.
A required service for the identity management user interface is not available. Contact your system administrator.

See OSS note 869852 - Central Note For UME Web Dynpro UIs (user Admin in Portal). Topic #5 Troubleshooting discusses some possible solutions. We have found that sometimes, a complete shutdown and restart of the server works.  Also, our Basis guys stopped and then restarted application com.sap.security.core.admin in the visual administrator and then the User Admin functionality was available for awhile until the portal was stopped/started for backup. Our Basis group is going to look into this further and I will post any additional info that we find.  Would appreciate it if you would do the same.

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    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
    [email protected]
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    TechNet Community Support

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    SID PROGRAM SERIAL#
    USERNAME
    47 [email protected] (MMAN) 1
    48 [email protected] (PSP0) 1
    49 [email protected] (PMON) 1
    12 rows selected.
    User altered.
    User altered.
    System altered.
    Library created.
    Directory created.
    Commit complete.
    PL/SQL procedure successfully completed.
    Commit complete.
    PL/SQL procedure successfully completed.
    File created.
    Database closed.
    Database dismounted.
    ORACLE instance shut down.
    ORACLE instance started.
    Total System Global Area 805306368 bytes
    Fixed Size 1261444 bytes
    Variable Size 209715324 bytes
    Database Buffers 591396864 bytes
    Redo Buffers 2932736 bytes
    Database mounted.
    Database opened.
    'UTL_RECOMP_BEGIN:'||TO_CH
    utl_recomp_begin: 10:34:05
    PL/SQL procedure successfully completed.
    'UTL_RECOMP_END:'||TO_CH
    utl_recomp_end: 10:34:05
    User altered.
    User altered.
    User altered.
    User altered.
    User altered.
    User altered.
    SQL*Plus: Release 10.2.0.1.0 - Production on Tue Jul 6 10:34:05 2010
    Copyright (c) 1982, 2005, Oracle. All rights reserved.
    ERROR:
    ORA-12545: Connect failed because target host or object does not exist
    Enter user-name: Enter password:
    ERROR:
    ORA-01005: null password given; logon denied
    Enter user-name: 2010-07-06-10-38-31-AM
    SQL*Plus: Release 10.2.0.1.0 - Production on Tue Jul 6 10:38:51 2010
    Copyright (c) 1982, 2005, Oracle. All rights reserved.
    ERROR:
    ORA-12545: Connect failed because target host or object does not exist
    Enter user-name: Enter password:
    ERROR:
    ORA-01005: null password given; logon denied
    Enter user-name: 2010-07-06-10-51-18-AM
    SQL*Plus: Release 10.2.0.1.0 - Production on Tue Jul 6 10:52:09 2010
    Copyright (c) 1982, 2005, Oracle. All rights reserved.
    ERROR:
    ORA-12545: Connect failed because target host or object does not exist
    Enter user-name: Enter password:
    ERROR:
    ORA-01005: null password given; logon denied
    Enter user-name: 2010-07-06-10-55-43-AM
    SQL*Plus: Release 10.2.0.1.0 - Production on Tue Jul 6 10:55:53 2010
    Copyright (c) 1982, 2005, Oracle. All rights reserved.
    ERROR:
    ORA-12541: TNS:no listener
    Enter user-name: Enter password:
    ERROR:
    ORA-01005: null password given; logon denied
    Enter user-name:

    Fixed. I think it was a problem related to the hostname.

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