IDM 8.1 with firefox does not show all GUI items

Hi,
we are running IDM 8.1 Patch_5 on Solaris 10. We have 2 instances, Prod & UAT. UAT runs from Tomcat 5, Prod uses Sun Appserver 8.
But our problem seems to be the Web Client.
When We lookup a user and then open the tabs for them, for example "Security" Firefox is not showing the
little boxes that allow you to allocate attributes etc. Instead, we just get the form title and then a blank line.
I did some reading and noted that there were some Java issues with IDM and Java and Firefox but I cannot apply
the workaround. I also tried the edit of Waveset.properties and adjusting the baseHref as suggested elsewhere but this
also does not work.
We are using Firefox Mozilla/5.0 (X11; U; SunOS sun4u; en-US; rv:1.9.2.6) Gecko/20100627 Firefox/3.6.6
As you can see this is a SPARC desktop!
Also Java was tried with v1.5_16 and now currently jdk1.6.0_07.
Can anyone please assist? This is rather urgent. I will be trying my Mac at home tonight, but we need something
that works now! Interestingly, this is the first time I have seen this problem. It may be related to Firefox, but I tried using Opera as well
with the same result.
Please assist!

Hi,
thanks for the information. I doubt we will be modifying the base code of IDM in this way. I am a bit disappointed that a
Sun product, running on a Sun desktop has this issue, but I think it more of a synergy between Java and Firefox, although
Opera was basically broken the same way, too.
Our workaround for now, is to have a separate install of Firefox, which is 3.0.3 and Java 1.5.0_16, which we know work
and run this as a parallel browser, with a symlink to it as "firefox-idm". This is OK, but not really that good.
Interestingly, IDM 8.1 displays perfectly on Snow Leopard and G5 Leopard using Firefox 3.6.6 and Java 1.6 on
Snow Leopard and with Java 1.5 on the G5 release.
We are thinking of apply IDM patches, but are reticent to do so, if they break any existing functionality......
Cheers
rachel
Edited by: virag064 on Aug 19, 2010 6:04 PM

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