Idoc problem during upgrade from 4.0 to 4.6c

Hi All,
Currently we are upgrading our system from 4.0 to 4.6c.
We uses Basic idoc type DELVRY01:it has so many segments which have new definition now in 4.6c, for example segment E1EDL20:- new definition of this segemnt has 3 new extra fields in 4.6c.
Now due to it, whenever we are creating an idoc in 4.6c it comes with extra fields in them.
But after upgrade we want our idoc fields to be same as it was in 4.0.
How we can do it i.e creating an idoc in 4.6c but using the same segment definition used in 4.0.
Thanking in advance.
Nazir.

Hi Martin,
Thanks for the reply.
I even put the Seg Rel as 40A in partner profile, but after idoc creation it comes with extra fields only.
Is there anyother setting that needs to be change ?
Nazir.

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    [4428 @ Mon Oct 17 00:44:41 2011] [com.apple.console AppleMobileBackup.exe] Unable to move temporary file "C:\Users\Dani\AppData\Roaming\Apple Computer\MobileSync\Backup\Logs\MobileBackup-unknown-20111017-004441-Restore-Co mputer.log" (2)
    [4428 @ Mon Oct 17 00:44:41 2011] [com.apple.console AppleMobileBackup.exe] Unable to move temporary file "C:\Users\Dani\AppData\Roaming\Apple Computer\MobileSync\Backup\Logs\MobileBackup-71f0bc4bbd4f76087135ff002d3b0c7f6b 85ee0f-20111017-004441-Restore-Computer.log" (2)
    [4428 @ Mon Oct 17 00:44:41 2011] [com.apple.console AppleMobileBackup.exe] WARNING: Restoring 71f0bc4bbd4f76087135ff002d3b0c7f6b85ee0f from 71f0bc4bbd4f76087135ff002d3b0c7f6b85ee0f
    [4428 @ Mon Oct 17 00:44:41 2011] [(unknown facility) AppleMobileBackup.exe] _AMDDeviceAttachedCallbackv3 (thread 3008): Device 'AMDevice 004EFAA8 {UDID = 71f0bc4bbd4f76087135ff002d3b0c7f6b85ee0f, device ID = 1, location ID = 0x0, product ID = 0x1297}' attached.
    [4428 @ Mon Oct 17 00:45:08 2011] [(unknown facility) AppleMobileBackup.exe] lockssl_handshake (thread 3008): SSL handshake fatal lower level error -1: SSL_ERROR_SYSCALL errno (No such file or directory)
    [4428 @ Mon Oct 17 00:45:08 2011] [(unknown facility) AppleMobileBackup.exe] AMDeviceStartSession (thread 3008): Could not start session: kAMDInvalidPairRecordError
    [4428 @ Mon Oct 17 00:45:08 2011] [(unknown facility) AppleMobileBackup.exe] _AMDNotifyHook (thread 3008): Could not load library SHLWAPI.dll from the AppleMobileDeviceSupport directory, C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\\SHLWAPI.dll.
    [4428 @ Mon Oct 17 00:45:08 2011] [com.apple.console AppleMobileBackup.exe] ERROR: Error attaching to device
    [4428 @ Mon Oct 17 00:45:08 2011] [YSLoader AppleMobileBackup.exe]
    Without any doubt there's some problem with USB device during this operation of restore. After 5 hours looking for a solution, I copied the backup folder (C:\Users\Dani\AppData\Roaming\Apple Computer\MobileSync) to an external disk, installed iTunes in other PC, copy the backup and restore without any problem.
    Regards

  • Workflow problem during upgrade ?

    Hi,
    We are Upgrading the system from 4.6C to ECC6.0.
    What kind of general problem will happen to workflow during upgrade?
    So that we would take necessary precautions.
    Thanks!
    Richard A

    Hi Richard,
    The following document is a very useful source of information for upgrading to ECC 6.0:
    https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/103b1a61-294f-2a10-6491-9827479d0bf1
    Best Regards,
    Trevor

  • Problem in upgrading from CUCM 8.5.1 to CUCM 8.6.2

    Unable to upgarde cucm 8.5 to 8.6 ,
    installed referesh upgrade cop file . tried on SFTP and using local DVD same below error displayed . Any one have any solution please share .
    Installation Status
    File
    UCSInstall_UCOS_8.6.2.21900-5.sgn.iso
    Start Time
    Mon Dec 10 14:31:47 GST 2013
    Status
    Error encountered: An unknown error occurred while accessing the upgrade file.
    12/10/2013 13:44:37 file_list.sh|Starting file_list.sh|<LVL::Info>
    12/10/2013 13:44:37 file_list.sh|Parse argument method=remote_sftp|<LVL::Debug>
    12/10/2013 13:44:37 file_list.sh|Parse argument source_dir=/|<LVL::Debug>
    12/10/2013 13:44:37 file_list.sh|Parse argument dest_file=/var/log/install/downloaded_versions|<LVL::Debug>
    12/10/2013 13:44:37 file_list.sh|Parse argument remote_host=10.2.102.68|<LVL::Debug>
    12/10/2013 13:44:37 file_list.sh|Parse argument user_name=cisco|<LVL::Debug>
    12/10/2013 13:44:37 file_list.sh|Process remote SFTP request|<LVL::Info>
    12/10/2013 13:44:37 file_list.sh|Calling SFTP command with metering off|<LVL::Debug>
    12/10/2013 13:44:38 file_list.sh|SFTP command complete (0)|<LVL::Debug>
    12/10/2013 13:44:38 file_list.sh|List file (pre-filtered):|<LVL::Debug>
    12/10/2013 13:44:38 file_list.sh|(CAPTURE) UCSInstall_UCOS_8.6.2.21900-5.sgn.iso|<LVL::Debug>
    12/10/2013 13:44:38 file_list.sh|(CAPTURE) ciscocm.refresh_upgrade_v1.1.cop.sgn|<LVL::Debug>
    12/10/2013 13:44:38 file_list.sh|/opt/cisco/install/bin/filter file=/var/log/install/downloaded_versions|<LVL::Debug>
    12/10/2013 13:44:38 filter|Parse argument file=/var/log/install/downloaded_versions|<LVL::Debug>
    12/10/2013 13:44:38 filter|No patch type specified. Optional.|<LVL::Debug>
    12/10/2013 13:44:38 filter|No upgrade mode specifed. Optional.|<LVL::Debug>
    12/10/2013 13:44:43 filter|Processing filter candidate names|<LVL::Debug>
    12/10/2013 13:44:43 filter|Process "UCSInstall_UCOS_8.6.2.21900-5.sgn.iso"|<LVL::Debug>
    12/10/2013 13:44:43 filter|    Match against patch pattern  (UCSInstall_UCOS_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>
    12/10/2013 13:44:43 filter|    Match against patch pattern  (UCSInstall_UCOS_UNRST_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>
    12/10/2013 13:44:43 filter|    Match against patch pattern  (UCSInstall_UCOS_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>
    12/10/2013 13:44:43 filter|INorOUT=IN UCSInstall_UCOS_8.6.2.21900-5.sgn.iso: Filter passed.|<LVL::Debug>
    12/10/2013 13:44:43 filter|Process "ciscocm.refresh_upgrade_v1.1.cop.sgn"|<LVL::Debug>
    12/10/2013 13:44:43 filter|    Match against patch pattern  (UCSInstall_UCOS_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>
    12/10/2013 13:44:43 filter|    Match against patch pattern  (UCSInstall_UCOS_UNRST_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>
    12/10/2013 13:44:43 filter|    Match against patch pattern Signed Standard upgrade patch file (UCSInstall_UCOS_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>
    12/10/2013 13:44:43 filter|    Match against patch pattern  (UCSInstall_UCOS_UNRST_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against es pattern  (UCSInstall_UCOS_ES[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against es pattern  (UCSInstall_UCOS_UNRST_ES[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against es pattern  (UCSInstall_UCOS_ES[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against es pattern  (UCSInstall_UCOS_UNRST_ES[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against su pattern  (UCSInstall_UCOS_SU[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against su pattern  (UCSInstall_UCOS_UNRST_SU[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against su pattern  (UCSInstall_UCOS_SU[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against su pattern  (UCSInstall_UCOS_UNRST_SU[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against cop pattern  (dp-ffr.[1-9]-[0-9]-[0-9]+.*.cop)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against cop pattern  (dp-ffr.[1-9]-[0-9]-[0-9]+.*.cop.sgn)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against cop pattern  (cm-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against cop pattern  (cm-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop.sgn)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against cop pattern  (po-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against cop pattern  (po-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop.sgn)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against cop pattern  (cmterm-devicepack[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against cop pattern  (cmterm-devicepack[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop.sgn)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against cop pattern  (cmterm-.*\.cop)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against cop pattern  (cmterm-.*\.cop\.sgn)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against cop pattern  (uc-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against cop pattern  (uc-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop.sgn)|<LVL::Debug>
    12/10/2013 13:44:44 filter|    Match against cop pattern  (uc-friendly-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop)|<LVL::Debug>
    12/10/2013 13:44:45 filter|    Match against cop pattern  (uc-friendly-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop.sgn)|<LVL::Debug>
    12/10/2013 13:44:45 filter|    Match against cop pattern  (ciscocm..*.cop)|<LVL::Debug>
    12/10/2013 13:44:45 filter|    Match against cop pattern  (ciscocm..*.cop.sgn)|<LVL::Debug>
    12/10/2013 13:44:45 filter|INorOUT=IN ciscocm.refresh_upgrade_v1.1.cop.sgn: Filter passed.|<LVL::Debug>
    12/10/2013 13:44:45 file_list.sh|List file (post-filtered):|<LVL::Debug>
    12/10/2013 13:44:45 file_list.sh|(CAPTURE) <?xml version="1.0" encoding="UTF-8"?>|<LVL::Debug>
    12/10/2013 13:44:45 file_list.sh|(CAPTURE) <InstallList>|<LVL::Debug>
    12/10/2013 13:44:45 file_list.sh|(CAPTURE)     <InstallItem type="patch" secure-file="UCSInstall_UCOS_8.6.2.21900-5.sgn.iso" version="8.6.2.21900-5" file="UCSInstall_UCOS_8.6.2.21900-5.sgn.iso" reboot="no" signed="yes"/>|<LVL::Debug>
    12/10/2013 13:44:45 file_list.sh|(CAPTURE)     <InstallItem type="cop" secure-file="ciscocm.refresh_upgrade_v1.1.cop.sgn" version="0.0.0.0-0" file="ciscocm.refresh_upgrade_v1.1.cop" reboot="no" signed="yes"/>|<LVL::Debug>
    12/10/2013 13:44:45 file_list.sh|(CAPTURE) </InstallList>|<LVL::Debug>
    12/10/2013 13:44:45 file_list.sh|success|<LVL::Info>
    12/10/2013 13:44:45 file_list.sh|file_list.sh complete (rc=0)|<LVL::Info>
    12/10/2013 13:44:53 upgrade_validate_file.sh|Starting upgrade_validate_file.sh|<LVL::Info>
    12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument method=remote_sftp|<LVL::Debug>
    12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument source_dir=/|<LVL::Debug>
    12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument file_name=UCSInstall_UCOS_8.6.2.21900-5.sgn.iso|<LVL::Debug>
    12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument remote_host=10.2.102.68|<LVL::Debug>
    12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument user_name=cisco|<LVL::Debug>
    12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument file_type=patch|<LVL::Debug>
    12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument file_signed=yes|<LVL::Debug>
    12/10/2013 13:44:53 upgrade_validate_file.sh|Process remote SFTP request|<LVL::Info>
    12/10/2013 13:44:53 upgrade_validate_file.sh|Get //UCSInstall_UCOS_8.6.2.21900-5.sgn.iso size via sftp|<LVL::Debug>
    12/10/2013 13:44:54 upgrade_validate_file.sh|Size of file obtained from sftp is 4793341952|<LVL::Debug>
    12/10/2013 13:44:54 upgrade_validate_file.sh|Total space needed is 9586683904|<LVL::Debug>
    12/10/2013 13:44:54 upgrade_validate_file.sh|Check free space|<LVL::Info>
    12/10/2013 13:44:54 upgrade_validate_file.sh|There is enough space on device to proceed.|<LVL::Info>
    12/10/2013 13:44:54 upgrade_validate_file.sh|(CAPTURE)   Free space : 25916985344|<LVL::Debug>
    12/10/2013 13:44:54 upgrade_validate_file.sh|(CAPTURE) Space needed : 19827077120|<LVL::Debug>
    12/10/2013 13:44:54 upgrade_validate_file.sh|Remote SFTP request complete (0)|<LVL::Info>
    12/10/2013 13:44:54 upgrade_validate_file.sh|success|<LVL::Info>
    12/10/2013 13:44:54 upgrade_validate_file.sh|upgrade_validate_file.sh complete (rc=0)|<LVL::Info>
    12/10/2013 13:44:54 upgrade_validate_file.sh|Unmount DVD|<LVL::Info>
    12/10/2013 13:44:57 upgrade_get_file.sh|Starting upgrade_get_file.sh|<LVL::Info>
    12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument method=remote_sftp|<LVL::Debug>
    12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument source_dir=/|<LVL::Debug>
    12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument file_name=UCSInstall_UCOS_8.6.2.21900-5.sgn.iso|<LVL::Debug>
    12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument dest_dir=/common/download/|<LVL::Debug>
    12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument remote_host=10.2.102.68|<LVL::Debug>
    12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument user_name=cisco|<LVL::Debug>
    12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument version=8.6.2.21900-5|<LVL::Debug>
    12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument file_type=patch|<LVL::Debug>
    12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument file_signed=yes|<LVL::Debug>
    12/10/2013 13:45:08 upgrade_get_file.sh|Process remote SFTP request|<LVL::Info>
    12/10/2013 13:45:08 upgrade_get_file.sh|source_dir=/, dest_file=/common/download//UCSInstall_UCOS_8.6.2.21900-5.sgn.iso, file_name=UCSInstall_UCOS_8.6.2.21900-5.sgn.iso|<LVL::Debug>
    12/10/2013 13:45:08 upgrade_get_file.sh|Starting SFTP|<LVL::Debug>
    12/10/2013 14:29:34 upgrade_get_file.sh|Mount /common/download//UCSInstall_UCOS_8.6.2.21900-5.sgn.iso on /mnt/source|<LVL::Info>
    12/10/2013 14:29:34 upgrade_get_file.sh|Download of iso file RTMTStart|<LVL::Notice>
    12/10/2013 14:29:34 upgrade_get_file.sh|Create md5 "/common/download/UCSInstall_UCOS_8.6.2.21900-5.sgn.iso.md5"|<LVL::Info>
    12/10/2013 14:30:49 upgrade_get_file.sh|MD5(/common/download/UCSInstall_UCOS_8.6.2.21900-5.sgn.iso)= e8:da:df:9a:3a:61:ee:27:4d:c5:4f:7b:77:78:bc:f1|<LVL::Debug>
    12/10/2013 14:30:49 upgrade_get_file.sh|Create md5 complete|<LVL::Info>
    12/10/2013 14:30:49 upgrade_get_file.sh|Authenticate file "/common/download/8.6.2.21900-5/checksum_file.sgn"|<LVL::Info>
    12/10/2013 14:30:49 upgrade_get_file.sh|File authentication complete|<LVL::Debug>
    12/10/2013 14:30:49 upgrade_get_file.sh|authenticating ISO name, filename=UCSInstall_UCOS_8.6.2.21900-5.sgn.iso, isoname=UCSInstall_UCOS_8.6.2.21900-5.sgn.iso|<LVL::Debug>
    12/10/2013 14:30:49 upgrade_get_file.sh|Download of iso file RTMTFinish|<LVL::Notice>
    12/10/2013 14:30:49 upgrade_get_file.sh|Checking for preflight script|<LVL::Debug>
    12/10/2013 14:30:49 upgrade_get_file.sh|Executing preflight script: /mnt/source/Cisco/install/bin/preflight isolocation=/mnt/source|<LVL::Info>
    12/10/2013 14:30:49 preflight|Starting preflight|<LVL::Info>
    12/10/2013 14:30:49 preflight|Validate preflight data|<LVL::Info>
    12/10/2013 14:30:49 preflight|Preflight data validation complete|<LVL::Info>
    12/10/2013 14:30:49 preflight|Determine upgrade type|<LVL::Info>
    12/10/2013 14:30:50 preflight|Active RH version = 4AS|<LVL::Debug>
    12/10/2013 14:30:50 preflight|New os version(xml) = 5Server|<LVL::Debug>
    12/10/2013 14:30:50 preflight|HW model = VMware|<LVL::Debug>
    12/10/2013 14:30:50 preflight|Upgrade type = RU|<LVL::Debug>
    12/10/2013 14:30:50 preflight|Obtain product type|<LVL::Info>
    12/10/2013 14:30:53 preflight|Obtained product type CallManager|<LVL::Info>
    12/10/2013 14:30:53 preflight|Processing preflight install mode|<LVL::Info>
    12/10/2013 14:30:53 preflight|Set preflight cancel utility|<LVL::Info>
    12/10/2013 14:30:53 preflight|Execute install preflight commands for CallManager:RU from /mnt/source/Cisco/install/preflight.xml|<LVL::Info>
    12/10/2013 14:30:53 preflight|Found 10 preflight commands to execute|<LVL::Debug>
    12/10/2013 14:30:53 preflight|Execute preflight command (1/10): mkdir -p /common/preflight/CM/RU|<LVL::Debug>
    12/10/2013 14:30:53 preflight|Preflight command returns 0|<LVL::Debug>
    12/10/2013 14:30:53 preflight|Execute preflight command (2/10): cp -f /usr/local/platform/conf/dynamicConfig.xml /common/preflight/CM/RU/dynamicConfig.xml|<LVL::Debug>
    12/10/2013 14:30:53 preflight|Preflight command returns 1|<LVL::Debug>
    12/10/2013 14:30:53 preflight|(CAPTURE) cp: cannot stat `/usr/local/platform/conf/dynamicConfig.xml': No such file or directory|<LVL::Debug>
    12/10/2013 14:30:53 preflight|Preflight command did not complete (1). Continuing command processing...|<LVL::Warn>
    12/10/2013 14:30:53 preflight|Execute preflight command (3/10): cp -f /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/dynamic.jsp /common/preflight/CM/RU/dynamic.jsp|<LVL::Debug>
    12/10/2013 14:30:53 preflight|Preflight command returns 1|<LVL::Debug>
    12/10/2013 14:30:53 preflight|(CAPTURE) cp: cannot stat `/usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/dynamic.jsp': No such file or directory|<LVL::Debug>
    12/10/2013 14:30:53 preflight|Preflight command did not complete (1). Continuing command processing...|<LVL::Warn>
    12/10/2013 14:30:53 preflight|Execute preflight command (4/10): cp -f /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/install-confirm-content.jsp /common/preflight/CM/RU/install-confirm-content.jsp|<LVL::Debug>
    12/10/2013 14:30:53 preflight|Preflight command returns 0|<LVL::Debug>
    12/10/2013 14:30:53 preflight|Execute preflight command (5/10): cp -f /mnt/source/Cisco/install/dynamicConfig_RU.xml /usr/local/platform/conf/dynamicConfig.xml|<LVL::Debug>
    12/10/2013 14:30:53 preflight|Preflight command returns 0|<LVL::Debug>
    12/10/2013 14:30:53 preflight|Execute preflight command (6/10): mkdir -p /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install|<LVL::Debug>
    12/10/2013 14:30:53 preflight|Preflight command returns 0|<LVL::Debug>
    12/10/2013 14:30:53 preflight|Execute preflight command (7/10): cp -f /mnt/source/Cisco/install/dynamic_RU.jsp /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/dynamic.jsp|<LVL::Debug>
    12/10/2013 14:30:53 preflight|Preflight command returns 0|<LVL::Debug>
    12/10/2013 14:30:53 preflight|Execute preflight command (8/10): cp -f /mnt/source/Cisco/install/install-confirm-content_RU.jsp /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/install-confirm-content.jsp|<LVL::Debug>
    12/10/2013 14:30:53 preflight|Preflight command returns 0|<LVL::Debug>
    12/10/2013 14:30:53 preflight|Execute preflight command (9/10): /mnt/source/Cisco/install/bin/tempDynamic.preflight /mnt/source/Cisco/install/dynamic_RU.jsp dynamic.jsp|<LVL::Debug>
    12/10/2013 14:30:54 preflight|Preflight command returns 0|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:53  starting tempDynamic.preflight...|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:53  Source dir/file = /mnt/source/Cisco/install/dynamic_RU.jsp|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:53  Destination file name = dynamic.jsp|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  Copying /mnt/source/Cisco/install/dynamic_RU.jsp to /usr/local/thirdparty/jakarta-tomcat/temp/1-cmplatform/WEB-INF/pages/install/dynamic.jsp|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  added/replaced /usr/local/thirdparty/jakarta-tomcat/temp/1-cmplatform/WEB-INF/pages/install/dynamic.jsp successfully|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  Copying /mnt/source/Cisco/install/dynamic_RU.jsp to /usr/local/thirdparty/jakarta-tomcat/temp/2-cmplatform/WEB-INF/pages/install/dynamic.jsp|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  added/replaced /usr/local/thirdparty/jakarta-tomcat/temp/2-cmplatform/WEB-INF/pages/install/dynamic.jsp successfully|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  Copying /mnt/source/Cisco/install/dynamic_RU.jsp to /usr/local/thirdparty/jakarta-tomcat/temp/4-cmplatform/WEB-INF/pages/install/dynamic.jsp|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  added/replaced /usr/local/thirdparty/jakarta-tomcat/temp/4-cmplatform/WEB-INF/pages/install/dynamic.jsp successfully|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  ... tempDynamic.preflight completed|<LVL::Debug>
    12/10/2013 14:30:54 preflight|Execute preflight command (10/10): /mnt/source/Cisco/install/bin/tempDynamic.preflight /mnt/source/Cisco/install/install-confirm-content_RU.jsp install-confirm-content.jsp|<LVL::Debug>
    12/10/2013 14:30:54 preflight|Preflight command returns 0|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  starting tempDynamic.preflight...|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  Source dir/file = /mnt/source/Cisco/install/install-confirm-content_RU.jsp|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  Destination file name = install-confirm-content.jsp|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  Copying /mnt/source/Cisco/install/install-confirm-content_RU.jsp to /usr/local/thirdparty/jakarta-tomcat/temp/1-cmplatform/WEB-INF/pages/install/install-confirm-content.jsp|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  added/replaced /usr/local/thirdparty/jakarta-tomcat/temp/1-cmplatform/WEB-INF/pages/install/install-confirm-content.jsp successfully|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  Copying /mnt/source/Cisco/install/install-confirm-content_RU.jsp to /usr/local/thirdparty/jakarta-tomcat/temp/2-cmplatform/WEB-INF/pages/install/install-confirm-content.jsp|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  added/replaced /usr/local/thirdparty/jakarta-tomcat/temp/2-cmplatform/WEB-INF/pages/install/install-confirm-content.jsp successfully|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  Copying /mnt/source/Cisco/install/install-confirm-content_RU.jsp to /usr/local/thirdparty/jakarta-tomcat/temp/4-cmplatform/WEB-INF/pages/install/install-confirm-content.jsp|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  added/replaced /usr/local/thirdparty/jakarta-tomcat/temp/4-cmplatform/WEB-INF/pages/install/install-confirm-content.jsp successfully|<LVL::Debug>
    12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54  ... tempDynamic.preflight completed|<LVL::Debug>
    12/10/2013 14:30:54 preflight|Exiting with result 0|<LVL::Info>
    12/10/2013 14:30:54 upgrade_get_file.sh|preflight rc=0|<LVL::Debug>
    12/10/2013 14:30:54 upgrade_get_file.sh|Preflight completed successfully|<LVL::Info>
    12/10/2013 14:30:56 upgrade_get_file.sh|success|<LVL::Info>
    12/10/2013 14:30:56 upgrade_get_file.sh|upgrade_get_file.sh complete (rc=0)|<LVL::Info>
    12/30/2014 14:31:49 sd_cancelInstall.sh|Canceling active side processes
    12/30/2014 14:31:49 sd_cancelInstall.sh|Canceling active side processes done
    12/30/2014 14:31:49 sd_cancelInstall.sh|Canceling inactive side processes
    12/30/2014 14:31:50 sd_cancelInstall.sh|Canceling inactive side processes done
    12/10/2013 14:31:55 upgrade_install.sh|Starting Upgrade -- upgrade_install.sh|<LVL::Info>
    12/10/2013 14:31:55 upgrade_install.sh|Parse argument version=8.6.2.21900-5|<LVL::Debug>
    12/10/2013 14:31:55 upgrade_install.sh|Parse argument dest_dir=/common/download/|<LVL::Debug>
    12/10/2013 14:31:55 upgrade_install.sh|Parse argument work_dir=/var/log/install|<LVL::Debug>
    12/10/2013 14:31:59 upgrade_install.sh|/usr/local/platform/bin/startcsa status|<LVL::Debug>
    12/10/2013 14:31:59 upgrade_install.sh|CSA Status = 0|<LVL::Debug>
    12/10/2013 14:31:59 upgrade_install.sh|(CAPTURE) Cisco Security Agent is running with pid 23124|<LVL::Debug>
    12/10/2013 14:31:59 upgrade_install.sh|CSA Status = 0|<LVL::Debug>
    12/10/2013 14:31:59 upgrade_install.sh|/etc/init.d/ciscosec stop|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_install.sh|(CAPTURE) Stopping ciscosec:  [  OK  ]|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_install.sh|Upgrade the system|<LVL::Info>
    12/10/2013 14:32:14 upgrade_install.sh|Copy /mnt/source/Cisco/base_scripts/upgrade_manager.sh to /common/download/8.6.2.21900-5/upgrade_manager.sh|<LVL::Info>
    12/10/2013 14:32:14 upgrade_install.sh|Copy /mnt/source/Cisco/base_scripts/upgrade_manager.sh to /common/download/8.6.2.21900-5/upgrade_manager.sh complete|<LVL::Info>
    12/10/2013 14:32:14 upgrade_install.sh|Start upgrade manager|<LVL::Info>
    12/10/2013 14:32:14 upgrade_install.sh|/common/download/8.6.2.21900-5/upgrade_manager.sh type=upgrade basepath=/common/download/8.6.2.21900-5 file_name= logfile=/var/log/install/install_log_2013-12-30.13.44.35.log resultfile=/var/log/install/upgrade-results.xml work_dir=/var/log/install intf_file=/common/download/8.6.2.21900-5/upgrade_manager.xml|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|Cleanup data from a prior upgrade attempt|<LVL::Info>
    12/10/2013 14:32:14 upgrade_manager.sh|Removing any /grub/boot/grub/grub.conf.recovery|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|Invalidate upgrade partition|<LVL::Info>
    12/10/2013 14:32:14 upgrade_manager.sh|Clean up rpm any stale __db. files in rpmdb on the to side|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|Removing any master RPM from /partB|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|Removing any /partB/etc/opt/cisco/install.conf|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|Invalidate any product configuration file|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|Parse argument type=upgrade|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|Parse argument basepath=/common/download/8.6.2.21900-5|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|Parse argument file_name=|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|Parse argument logfile=/var/log/install/install_log_2013-12-30.13.44.35.log|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|Parse argument resultfile=/var/log/install/upgrade-results.xml|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|Parse argument work_dir=/var/log/install|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|Parse argument intf_file=/common/download/8.6.2.21900-5/upgrade_manager.xml|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|upgrade_type="upgrade"|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|L2 upgrade|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|Initialize install support functions|<LVL::Info>
    12/10/2013 14:32:14 upgrade_manager.sh|Calling "source /mnt/source/Cisco/install/bin/install_func"|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|Initialize install support functions complete|<LVL::Info>
    12/10/2013 14:32:14 upgrade_manager.sh|Check for Refresh Upgrade|<LVL::Info>
    12/10/2013 14:32:14 upgrade_manager.sh|Check if /mnt/source/upgradeConfig.xml exists|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|Checking RedHat release version (4AS, 5Server)|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|Initiate Refresh Upgrade|<LVL::Info>
    12/10/2013 14:32:14 upgrade_manager.sh|Copy /mnt/source/Cisco/install/bin/refresh_upgrade to /common/download/8.6.2.21900-5/refresh_upgrade|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|Check that /common/download/8.6.2.21900-5/refresh_upgrade exists and is executable|<LVL::Debug>
    12/10/2013 14:32:14 upgrade_manager.sh|Calling exec /common/download/8.6.2.21900-5/refresh_upgrade type=upgrade basepath=/common/download/8.6.2.21900-5 file_name= logfile=/var/log/install/install_log_2013-12-30.13.44.35.log resultfile=/var/log/install/upgrade-results.xml work_dir=/var/log/install intf_file=/common/download/8.6.2.21900-5/upgrade_manager.xml|<LVL::Debug>
    12/10/2013 14:32:14 refresh_upgrade|Parse argument type=upgrade|<LVL::Debug>
    12/10/2013 14:32:14 refresh_upgrade|Parse argument basepath=/common/download/8.6.2.21900-5|<LVL::Debug>
    12/10/2013 14:32:14 refresh_upgrade|Parse argument file_name=|<LVL::Debug>
    12/10/2013 14:32:14 refresh_upgrade|Parse argument logfile=/var/log/install/install_log_2013-12-30.13.44.35.log|<LVL::Debug>
    12/10/2013 14:32:14 refresh_upgrade|Parse argument resultfile=/var/log/install/upgrade-results.xml|<LVL::Debug>
    12/10/2013 14:32:14 refresh_upgrade|Parse argument work_dir=/var/log/install|<LVL::Debug>
    12/10/2013 14:32:14 refresh_upgrade|Parse argument intf_file=/common/download/8.6.2.21900-5/upgrade_manager.xml|<LVL::Debug>
    12/10/2013 14:32:14 refresh_upgrade|No 'to' version specified. Extracting it from base path.|<LVL::Debug>
    12/10/2013 14:32:14 refresh_upgrade|NEW_VERSION updated to 8.6.2.21900-5|<LVL::Debug>
    12/10/2013 14:32:14 refresh_upgrade|Refresh Upgrade Starting|<LVL::Info>
    12/10/2013 14:32:14 refresh_upgrade|IOWAIT monitor starting|<LVL::Info>
    12/10/2013 14:32:14 refresh_upgrade|Checksum the upgrade source on /mnt/source|<LVL::Info>
    12/10/2013 14:32:14 refresh_upgrade|Calling sha1sum -c /common/download/8.6.2.21900-5/checksum_file|<LVL::Debug>
    12/10/2013 14:34:14 refresh_upgrade|Checksum complete|<LVL::Info>
    12/10/2013 14:34:14 refresh_upgrade|Initialize staging area|<LVL::Info>
    12/10/2013 14:34:14 refresh_upgrade|Initialize globals for hard drive|<LVL::Debug>
    12/10/2013 14:34:14 refresh_upgrade|Calling rm -rf /common/refresh_upgrade /common/component|<LVL::Debug>
    12/10/2013 14:34:23 refresh_upgrade|Copy /mnt/source to /common/refresh_upgrade|<LVL::Info>
    12/10/2013 14:34:23 refresh_upgrade|Execute find /mnt/source and cpio to /common/refresh_upgrade. This may take several minutes.|<LVL::Debug>
    12/10/2013 14:37:31 refresh_upgrade|Copy source files to staging area complete|<LVL::Info>
    12/10/2013 14:37:31 refresh_upgrade|Initialize staging area complete|<LVL::Info>
    12/10/2013 14:37:31 refresh_upgrade|Prepare Refresh Upgrade support directory|<LVL::Info>
    12/10/2013 14:37:31 refresh_upgrade|Make /common/mnt/product_img mount point|<LVL::Info>
    12/10/2013 14:37:32 refresh_upgrade|Calling umount /common/mnt/product_img|<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|Setup support directories|<LVL::Info>
    12/10/2013 14:37:33 refresh_upgrade|Calling rm -rf /common/download/8.6.2.21900-5/Cisco|<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|Calling mkdir -p /common/download/8.6.2.21900-5/Cisco|<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|Create /common/cisco link to /common/download/8.6.2.21900-5/Cisco|<LVL::Info>
    12/10/2013 14:37:33 refresh_upgrade|Calling rm -rf /common/cisco|<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|Calling ln -s /common/download/8.6.2.21900-5/Cisco /common/cisco|<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|Copy files from /common/refresh_upgrade/images/product.img to /common/download/8.6.2.21900-5/Cisco|<LVL::Info>
    12/10/2013 14:37:33 refresh_upgrade|Calling mount /common/refresh_upgrade/images/product.img /common/mnt/product_img -o loop|<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/iproduct.sh /common/download/8.6.2.21900-5/Cisco/bin/iproduct.sh|<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/ihardware.sh /common/download/8.6.2.21900-5/Cisco/bin/ihardware.sh|<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/ihistory.sh /common/download/8.6.2.21900-5/Cisco/bin/ihistory.sh|<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/xproduct.sh /common/download/8.6.2.21900-5/Cisco/bin/xproduct.sh|<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/xcomponent.sh /common/download/8.6.2.21900-5/Cisco/bin/xcomponent.sh|<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/xplatformconfig.sh /common/download/8.6.2.21900-5/Cisco/bin/xplatformconfig.sh|<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/install_emailer /common/download/8.6.2.21900-5/Cisco/bin/install_emailer|<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/component_install /common/download/8.6.2.21900-5/Cisco/bin/component_install|<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|Calling umount /common/mnt/product_img|<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|Setup install information in /common/download/8.6.2.21900-5/Cisco|<LVL::Info>
    12/10/2013 14:37:33 refresh_upgrade|Calling ln -s /common/refresh_upgrade/Cisco/install /common/download/8.6.2.21900-5/Cisco/install|<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) Mail notification cancelled - smtp server address for email not found! [/usr/local/platform/conf/platformConfig.xml]|<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
    12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
    12/10/2013 14:37:36 refresh_upgrade|Setting up cisco specific enviroment|<LVL::Info>
    12/10/2013 14:37:36 refresh_upgrade|PATH=/common/download/8.6.2.21900-5/Cisco/bin:/usr/local/sbin:/sbin:/usr/sbin:/bin:/usr/bin:/usr/X11R6/bin:/sbin:/home/sftpuser:/root/.security|<LVL::Debug>
    12/10/2013 14:37:36 refresh_upgrade|LD_LIBRARY_PATH=/common/download/8.6.2.21900-5/Cisco/lib:/opt/cisco/install/lib:|<LVL::Debug>
    12/10/2013 14:37:36 refresh_upgrade|PYTHONPATH=/common/download/8.6.2.21900-5/Cisco/python:/usr/local/cm/lib:/usr/local/cm/lib:/usr/local/cm/lib:|<LVL::Debug>
    12/10/2013 14:37:36 refresh_upgrade|CISCO_INSTALL_CONF_PATH=/common/download/8.6.2.21900-5/Cisco/install/conf|<LVL::Debug>
    12/10/2013 14:37:36 refresh_upgrade|CISCO_INSTALL_BIN_PATH=/common/download/8.6.2.21900-5/Cisco/bin /opt/cisco/install/bin /usr/local/bin/base_scripts|<LVL::Debug>
    12/10/2013 14:37:36 refresh_upgrade|CISCO_PLATFORMCONF_PATH=/common/cisco /usr/local/platform/conf|<LVL::Debug>
    12/10/2013 14:37:36 refresh_upgrade|CISCO_INSTALL_LIB_PATH=/usr/local/bin/base_scripts|<LVL::Debug>
    12/10/2013 14:37:36 refresh_upgrade|Set logging globals for upgrade|<LVL::Info>
    12/10/2013 14:37:36 refresh_upgrade|Before: ILOG_CONTEXT="Upgrade", ILOG_FILE="/var/log/install/install_log_2013-12-30.13.44.35.log", ILOG_RESULTS_FILE="/var/log/install/upgrade-results.xml"|<LVL::Debug>
    12/10/2013 14:37:36 refresh_upgrade|After: ILOG_CONTEXT="Upgrade", ILOG_FILE="/common/log/install/install_log_2013-12-30.13.44.35.log", ILOG_RESULTS_FILE="/common/log/install/upgrade-results.xml"|<LVL::Debug>
    12/10/2013 14:37:36 refresh_upgrade|Initialize APIs|<LVL::Info>
    12/10/2013 14:37:36 refresh_upgrade|Initializing the product API|<LVL::Info>
    12/10/2013 14:37:37 refresh_upgrade|Initializing the hardware API|<LVL::Info>
    12/10/2013 14:37:38 ServerApiManager|INITIALIZE: sam_legacy_mode_init=1|<LVL::Debug>
    12/10/2013 14:37:46 ServerApiManager|INITIALIZE: sam_hssi_mode_init=0|<LVL::Debug>
    12/10/2013 14:37:46 refresh_upgrade|Initializing the history log API|<LVL::Info>
    12/10/2013 14:37:46 refresh_upgrade|Initializing the xplatformconfig API|<LVL::Info>
    12/10/2013 14:37:46 refresh_upgrade|Initializing the xproduct API|<LVL::Info>
    12/10/2013 14:37:46 refresh_upgrade|Initialize setup functions|<LVL::Info>
    12/10/2013 14:37:46 refresh_upgrade|Calling "source /common/download/8.6.2.21900-5/Cisco/install/setup/utils.sh"|<LVL::Debug>
    12/10/2013 14:37:46 refresh_upgrade|Initialize setup functions complete|<LVL::Info>
    12/10/2013 14:37:46 refresh_upgrade|Getting deployment ID from active side|<LVL::Info>
    12/10/2013 14:37:46 refresh_upgrade|Copy /usr/local/platform/conf/platformConfig.xml to /common/cisco/platformConfig.xml|<LVL::Info>
    12/10/2013 14:37:46 refresh_upgrade|Calling "cp /usr/local/platform/conf/platformConfig.xml /common/cisco/platformConfig.xml"|<LVL::Debug>
    12/10/2013 14:37:48 refresh_upgrade|Check if the upgrade is allowed|<LVL::Info>
    12/10/2013 14:37:48 refresh_upgrade|Validate hardware for the upgrade|<LVL::Info>
    12/10/2013 14:37:48 refresh_upgrade|Hardware is supported for the upgrade|<LVL::Info>
    12/10/2013 14:37:50 refresh_upgrade|Validate hardware for "callmanager" deployment|<LVL::Info>
    12/10/2013 14:37:50 refresh_upgrade|Hardware is supported for "callmanager" deployment|<LVL::Info>
    12/10/2013 14:37:50 refresh_upgrade|Validate from version 8.5.1.10000-26|<LVL::Info>
    12/10/2013 14:37:50 refresh_upgrade|Upgrade from 8.5.1.10000-26 allowed|<LVL::Info>
    12/10/2013 14:37:50 refresh_upgrade|Validate free space for the upgrade|<LVL::Info>
    12/10/2013 14:37:50 refresh_upgrade|(CAPTURE) Free space: 26040668160, Needed space: 15014745300|<LVL::Debug>
    12/10/2013 14:37:50 refresh_upgrade|Free space validation complete|<LVL::Info>
    12/10/2013 14:37:50 refresh_upgrade|Run component export scripts|<LVL::Debug>
    12/10/2013 14:37:50 component_install|Initializing xproduct.sh API|<LVL::Debug>
    12/10/2013 14:37:50 component_install|Initializing xcomponent.sh API|<LVL::Debug>
    12/10/2013 14:37:50 component_install|Initializing xplatformconfig.sh API|<LVL::Debug>
    12/10/2013 14:37:50 component_install|Parse argument export|<LVL::Debug>
    12/10/2013 14:37:50 component_install|Parse argument mode=refresh-upgrade|<LVL::Debug>
    12/10/2013 14:37:50 component_install|Parse argument install_root=/common/refresh_upgrade/Cisco|<LVL::Debug>
    12/10/2013 14:37:50 component_install|Parse argument data_root=/common|<LVL::Debug>
    12/10/2013 14:37:50 component_install|Run component export scripts, mode refresh-upgrade|<LVL::Info>
    12/10/2013 14:37:50 component_install|Initialize product data, mode refresh-upgrade|<LVL::Info>
    12/10/2013 14:37:50 component_install|Initialize "to" side product version|<LVL::Info>
    12/10/2013 14:37:50 component_install|Access "to" side API|<LVL::Debug>
    12/10/2013 14:37:50 component_install|Got version 8.6.2.21900-5|<LVL::Debug>
    12/10/2013 14:37:50 component_install|Initialize "to" side product version complete|<LVL::Info>
    12/10/2013 14:37:50 component_install|Initialize "from" side product version|<LVL::Info>
    12/10/2013 14:37:50 component_install|Access "from" side API|<LVL::Debug>
    12/10/2013 14:37:50 component_install|Got version 8.5.1.10000-26|<LVL::Debug>
    12/10/2013 14:37:50 component_install|Initialize "from" side product version complete|<LVL::Info>
    12/10/2013 14:37:50 component_install|Initialize product data complete|<LVL::Info>
    12/10/2013 14:37:50 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
    12/10/2013 14:37:50 component_install|Initialize ucos "to" side version|<LVL::Info>
    12/10/2013 14:37:50 component_install|Access "to" side API|<LVL::Debug>
    12/10/2013 14:37:51 component_install|Got version 8.6.2.21900-5|<LVL::Debug>
    12/10/2013 14:37:51 component_install|Initialize ucos "to" side version complete|<LVL::Info>
    12/10/2013 14:37:51 component_install|Initialize ucos "from" side version|<LVL::Info>
    12/10/2013 14:37:51 component_install|Component ucos available on active side|<LVL::Debug>
    12/10/2013 14:37:51 component_install|Access "from" side API|<LVL::Debug>
    12/10/2013 14:37:51 component_install|Got version 8.5.1.10000-26|<LVL::Debug>
    12/10/2013 14:37:51 component_install|Initialize ucos "from" side version complete|<LVL::Info>
    12/10/2013 14:37:51 component_install|Initialize global data complete|<LVL::Info>
    12/10/2013 14:37:51 component_install|Build the command list for ucos|<LVL::Info>
    12/10/2013 14:37:51 component_install|Initialize command list|<LVL::Debug>
    12/10/2013 14:37:51 component_install|Build ucos export phase commands|<LVL::Debug>
    12/10/2013 14:37:51 component_install|Processing ucos export element|<LVL::Debug>
    12/10/2013 14:37:51 component_install|Building the command list for ucos is complete|<LVL::Info>
    12/10/2013 14:37:51 component_install|Command execution for ucos component RTMTStart|<LVL::Notice>
    12/10/2013 14:37:51 component_install|Execute commands in the command list for ucos component|<LVL::Info>
    12/10/2013 14:37:51 component_install|No commands to execute for ucos component|<LVL::Info>
    12/10/2013 14:37:51 component_install|Command execution for ucos component is complete|<LVL::Info>
    12/10/2013 14:37:51 component_install|Command execution for ucos component RTMTFinish|<LVL::Notice>
    12/10/2013 14:37:51 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
    12/10/2013 14:37:51 component_install|Initialize ucplatform "to" side version|<LVL::Info>
    12/10/2013 14:37:51 component_install|Access "to" side API|<LVL::Debug>
    12/10/2013 14:37:51 component_install|Got version 8.6.2.21900-5|<LVL::Debug>
    12/10/2013 14:37:51 component_install|Initialize ucplatform "to" side version complete|<LVL::Info>
    12/10/2013 14:37:51 component_install|Initialize ucplatform "from" side version|<LVL::Info>
    12/10/2013 14:37:51 component_install|Component ucplatform available on active side|<LVL::Debug>
    12/10/2013 14:37:51 component_install|Access "from" side API|<LVL::Debug>
    12/10/2013 14:37:51 component_install|Got version 8.5.1.10000-26|<LVL::Debug>
    12/10/2013 14:37:51 component_install|Initialize ucplatform "from" side version complete|<LVL::Info>
    12/10/2013 14:37:51 component_install|Initialize global data complete|<LVL::Info>
    12/10/2013 14:37:51 component_install|Build the command list for ucplatform|<LVL::Info>
    12/10/2013 14:37:51 component_install|Initialize command list|<LVL::Debug>
    12/10/2013 14:37:51 component_install|Build ucplatform export phase commands|<LVL::Debug>
    12/10/2013 14:37:51 component_install|Processing ucplatform export element|<LVL::Debug>
    12/10/2013 14:37:51 component_install|Processing ucplatform script element|<LVL::Debug>
    12/10/2013 14:37:51 component_install|Add "security_prepare RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
    12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>
    12/10/2013 14:37:52 component_install|Add "password_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
    12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>
    12/10/2013 14:37:52 component_install|Add "ssh_keys_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
    12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>
    12/10/2013 14:37:52 component_install|Add "installed_options_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
    12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>
    12/10/2013 14:37:52 component_install|Add "platform_certs_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
    12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>
    12/10/2013 14:37:52 component_install|Add "servm_export RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
    12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>
    12/10/2013 14:37:52 component_install|Add "network_files_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
    12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>
    12/10/2013 14:37:52 component_install|Add "drf_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
    12/10/2013 14:37:52 component_install|Building the command list for ucplatform is complete|<LVL::Info>
    12/10/2013 14:37:52 component_install|Command execution for ucplatform component RTMTStart|<LVL::Notice>
    12/10/2013 14:37:52 component_install|Execute commands in the command list for ucplatform component|<LVL::Info>
    12/10/2013 14:37:52 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
    12/10/2013 14:37:52 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/security_prepare|<LVL::Debug>
    12/10/2013 14:37:52 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/security_prepare RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
    12/10/2013 14:37:52 security_prepare|Parse arguments|<LVL::Debug>
    12/10/2013 14:37:52 security_prepare|Validate arguments|<LVL::Debug>
    12/10/2013 14:37:52 security_prepare|Initialize global variables|<LVL::Debug>
    12/10/2013 14:37:52 security_prepare|Handle Security Information|<LVL::Debug>
    12/10/2013 14:37:52 security_prepare|Export security information|<LVL::Debug>
    12/10/2013 14:37:52 security_prepare|Export /etc/shadow file|<LVL::Debug>
    12/10/2013 14:37:52 security_prepare|Export login warning message|<LVL::Debug>
    12/10/2013 14:37:52 security_prepare|Export SFTP data|<LVL::Debug>
    12/10/2013 14:37:52 security_prepare|Export DRF data|<LVL::Debug>
    12/10/2013 14:37:52 security_prepare|Export CCM Service Data|<LVL::Debug>
    12/10/2013 14:37:52 security_prepare|Export IPSec Data|<LVL::Debug>
    12/10/2013 14:37:52 security_prepare|get_fips_status returning partB fips_cnf as 0|<LVL::Debug>
    12/10/2013 14:37:52 security_prepare|Export Racoon Data|<LVL::Debug>
    12/10/2013 14:37:52 security_prepare|Export Tomcat Data|<LVL::Debug>
    12/10/2013 14:37:53 security_prepare|security information prepare successful|<LVL::Info>
    12/10/2013 14:37:53 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
    12/10/2013 14:37:53 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/password_migrate|<LVL::Debug>
    12/10/2013 14:37:53 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/password_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
    12/10/2013 14:37:53 password_migrate|Handle password information|<LVL::Debug>
    12/10/2013 14:37:53 password_migrate|Export password information|<LVL::Info>
    12/10/2013 14:37:53 password_migrate|Calling mkdir -p /common/component/ucplatform/etc/pam.d|<LVL::Info>
    12/10/2013 14:37:53 password_migrate|password information migrate successful|<LVL::Info>
    12/10/2013 14:37:53 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
    12/10/2013 14:37:53 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/ssh_keys_migrate|<LVL::Debug>
    12/10/2013 14:37:53 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/ssh_keys_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
    12/10/2013 14:37:53 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
    12/10/2013 14:37:53 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/installed_options_migrate|<LVL::Debug>
    12/10/2013 14:37:53 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/installed_options_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
    12/10/2013 14:37:55 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
    12/10/2013 14:37:55 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/platform_certs_migrate|<LVL::Debug>
    12/10/2013 14:37:55 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/platform_certs_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
    12/10/2013 14:37:55 platform_certs_migrate|Source major version: 8|<LVL::Info>
    12/10/2013 14:37:55 platform_certs_migrate|Export platform certificates|<LVL::Info>
    12/10/2013 14:37:55 platform_certs_migrate|starting refresh upgrade export certs copy|<LVL::Info>
    12/10/2013 14:37:55 platform_certs_migrate|creating /common/component/ucplatform|<LVL::Info>
    12/10/2013 14:37:55 platform_certs_migrate|starting refresh upgrade export certs copy|<LVL::Info>
    12/10/2013 14:37:55 platform_certs_migrate|creating /common/component/ucplatform|<LVL::Info>
    12/10/2013 14:37:55 platform_certs_migrate|exporting certmon config|<LVL::Info>
    12/10/2013 14:37:55 platform_certs_migrate|creating /common/component/ucplatform/config|<LVL::Info>
    12/10/2013 14:37:55 platform_certs_migrate|copy /usr/local/platform/conf/certMonitorConfig.xml /common/component/ucplatform/conf/|<LVL::Info>
    12/10/2013 14:37:55 platform_certs_migrate|Export bulk sftp config|<LVL::Info>
    12/10/2013 14:37:55 platform_certs_migrate|sftp config not available|<LVL::Info>
    12/10/2013 14:37:55 platform_certs_migrate|platform certificates migrate successful|<LVL::Info>
    12/10/2013 14:37:55 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
    12/10/2013 14:37:55 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/servm_export|<LVL::Debug>
    12/10/2013 14:37:55 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/servm_export RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
    12/10/2013 14:37:56 servm_export|Start servm Export processing|<LVL::Info>
    12/10/2013 14:37:56 servm_export|Copying /usr/local/cm//../platform/conf/activate.conf to /common/component/ucplatform|<LVL::Info>
    12/10/2013 14:37:56 servm_export|Copying /usr/local/cm//../platform/conf/services.conf to /common/component/ucplatform|<LVL::Info>
    12/10/2013 14:37:56 servm_export|SUCCESS: servm Export processing completed|<LVL::Info>
    12/10/2013 14:37:56 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
    12/10/2013 14:37:56 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/network_files_migrate|<LVL::Debug>
    12/10/2013 14:37:56 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/network_files_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
    12/10/2013 14:37:56 network_files_migrate|Export network configuration files to /common/component/ucplatform/etc/sysconfig/network-scripts|<LVL::Info>
    12/10/2013 14:37:56 network_files_migrate|Calling mkdir -p /common/component/ucplatform/etc/sysconfig/network-scripts|<LVL::Debug>
    12/10/2013 14:37:56 network_files_migrate|Calling mkdir -p /common/component/ucplatform/common|<LVL::Debug>
    12/10/2013 14:37:56 network_files_migrate|Copy network configuration files|<LVL::Info>
    12/10/2013 14:37:56 network_files_migrate|Copying /etc/sysconfig/network-scripts/ifcfg-eth0 to /common/component/ucplatform/etc/sysconfig/network-scripts/ifcfg-eth0|<LVL::Debug>
    12/10/2013 14:37:56 network_files_migrate|Copying /etc/sysconfig/network to /common/component/ucplatform/etc/sysconfig/network|<LVL::Debug>
    12/10/2013 14:37:56 network_files_migrate|Copying /etc/hosts to /common/component/ucplatform/etc/hosts|<LVL::Debug>
    12/10/2013 14:37:57 network_files_migrate|Copying /etc/resolv.conf to /common/component/ucplatform/etc/resolv.conf|<LVL::Debug>
    12/10/2013 14:37:57 network_files_migrate|Copying //etc/nsswitch.conf to /common/component/ucplatform/etc/nsswitch.conf|<LVL::Debug>
    12/10/2013 14:37:57 network_files_migrate|Copy network configuration files complete|<LVL::Info>
    12/10/2013 14:37:57 network_files_migrate|Export network configuration files complete|<LVL::Info>
    12/10/2013 14:37:57 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
    12/10/2013 14:37:57 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/drf_migrate|<LVL::Debug>
    12/10/2013 14:37:57 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/drf_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
    12/10/2013 14:37:57 component_install|Command execution for ucplatform component is complete|<LVL::Info>
    12/10/2013 14:37:57 component_install|Command execution for ucplatform component RTMTFinish|<LVL::Notice>
    12/10/2013 14:37:57 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
    12/10/2013 14:37:57 component_install|Initialize ucplatform_cluster "to" side version|<LVL::Info>
    12/10/2013 14:37:57 component_install|Access "to" side API|<LVL::Debug>
    12/10/2013 14:37:57 component_install|Got version 8.6.2.21900-5|<LVL::Debug>
    12/10/2013 14:37:57 component_install|Initialize ucplatform_cluster "to" side version complete|<LVL::Info>
    12/10/2013 14:37:57 component_install|Initialize ucplatform_cluster "from" side version|<LVL::Info>
    12/10/2013 14:37:57 component_install|Component ucplatform_cluster available on active side|<LVL::Debug>
    12/10/2013 14:37:57 component_install|Access "from" side API|<LVL::Debug>
    12/10/2013 14:37:57 component_install|Got version 8.5.1.10000-26|<LVL::Debug>
    12/10/2013 14:37:57 component_install|Initialize ucplatform_cluster "from" side version complete|<LVL::Info>
    12/10/2013 14:37:57 component_install|Initialize global data complete|<LVL::Info>
    12/10/2013 14:37:57 component_install|Build the command list for ucplatform_cluster|<LVL::Info>
    12/10/2013 14:37:57 component_install|Initialize command list|<LVL::Debug>
    12/10/2013 14:37:57 component_install|Build ucplatform_cluster export phase commands|<LVL::Debug>
    12/10/2013 14:37:57 component_install|Processing ucplatform_cluster export element|<LVL::Debug>
    12/10/2013 14:37:57 component_install|Processing ucplatform_cluster script element|<LVL::Debug>
    12/10/2013 14:37:57 component_install|Add "platform_sso_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform_cluster /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
    12/10/2013 14:37:57 component_install|Building the command list for ucplatform_cluster is complete|<LVL::Info>
    12/10/2013 14:37:57 component_install|Command execution for ucplatform_cluster component RTMTStart|<LVL::Notice>
    12/10/2013 14:37:57 component_install|Execute commands in the command list for ucplatform_cluster component|<LVL::Info>
    12/10/2013 14:37:57 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform_cluster/scripts:/usr/local/cm/script|<LVL::Debug>
    12/10/2013 14:37:57 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform_cluster/scripts/platform_sso_migrate|<LVL::Debug>
    12/10/2013 14:37:57 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform_cluster/scripts/platform_sso_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform_cluster /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
    12/10/2013 14:37:58 platform_sso_migrate|Source major version: 8|<LVL::Info>
    12/10/2013 14:37:58 component_install|Command execution for ucplatform_cluster component is complete|<LVL::Info>
    12/10/2013 14:37:58 component_install|Command execution for ucplatform_cluster component RTMTFinish|<LVL::Notice>
    12/10/2013 14:37:58 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
    12/10/2013 14:37:58 component_install|Initialize thirdparty "to" side version|<LVL::Info>
    12/10/2013 14:37:58 component_install|Access "to" side API|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Got version 8.6.2.21900-5|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Initialize thirdparty "to" side version complete|<LVL::Info>
    12/10/2013 14:37:58 component_install|Initialize thirdparty "from" side version|<LVL::Info>
    12/10/2013 14:37:58 component_install|Component thirdparty available on active side|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Access "from" side API|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Got version 8.5.1.10000-26|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Initialize thirdparty "from" side version complete|<LVL::Info>
    12/10/2013 14:37:58 component_install|Initialize global data complete|<LVL::Info>
    12/10/2013 14:37:58 component_install|Build the command list for thirdparty|<LVL::Info>
    12/10/2013 14:37:58 component_install|Initialize command list|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Build thirdparty export phase commands|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Processing thirdparty export element|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Building the command list for thirdparty is complete|<LVL::Info>
    12/10/2013 14:37:58 component_install|Command execution for thirdparty component RTMTStart|<LVL::Notice>
    12/10/2013 14:37:58 component_install|Execute commands in the command list for thirdparty component|<LVL::Info>
    12/10/2013 14:37:58 component_install|No commands to execute for thirdparty component|<LVL::Info>
    12/10/2013 14:37:58 component_install|Command execution for thirdparty component is complete|<LVL::Info>
    12/10/2013 14:37:58 component_install|Command execution for thirdparty component RTMTFinish|<LVL::Notice>
    12/10/2013 14:37:58 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
    12/10/2013 14:37:58 component_install|Initialize serviceability_core "to" side version|<LVL::Info>
    12/10/2013 14:37:58 component_install|Access "to" side API|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Got version 8.6.2.21900-5|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Initialize serviceability_core "to" side version complete|<LVL::Info>
    12/10/2013 14:37:58 component_install|Initialize serviceability_core "from" side version|<LVL::Info>
    12/10/2013 14:37:58 component_install|Component serviceability_core available on active side|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Access "from" side API|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Got version 8.5.1.10000-26|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Initialize serviceability_core "from" side version complete|<LVL::Info>
    12/10/2013 14:37:58 component_install|Initialize global data complete|<LVL::Info>
    12/10/2013 14:37:58 component_install|Build the command list for serviceability_core|<LVL::Info>
    12/10/2013 14:37:58 component_install|Initialize command list|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Build serviceability_core export phase commands|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Processing serviceability_core export element|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Building the command list for serviceability_core is complete|<LVL::Info>
    12/10/2013 14:37:58 component_install|Command execution for serviceability_core component RTMTStart|<LVL::Notice>
    12/10/2013 14:37:58 component_install|Execute commands in the command list for serviceability_core component|<LVL::Info>
    12/10/2013 14:37:58 component_install|No commands to execute for serviceability_core component|<LVL::Info>
    12/10/2013 14:37:58 component_install|Command execution for serviceability_core component is complete|<LVL::Info>
    12/10/2013 14:37:58 component_install|Command execution for serviceability_core component RTMTFinish|<LVL::Notice>
    12/10/2013 14:37:58 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
    12/10/2013 14:37:58 component_install|Initialize database "to" side version|<LVL::Info>
    12/10/2013 14:37:58 component_install|Access "to" side API|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Got version 8.6.2.21900-5|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Initialize database "to" side version complete|<LVL::Info>
    12/10/2013 14:37:58 component_install|Initialize database "from" side version|<LVL::Info>
    12/10/2013 14:37:58 component_install|Component database available on active side|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Access "from" side API|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Got version 8.5.1.10000-26|<LVL::Debug>
    12/10/2013 14:37:58 component_install|Initialize database "from" side version complete|<LVL::Info>
    12/10/2013 14:37:58 component_install|Initialize global data complete|<LVL::Info>

    hi gupta ,
    admin:run sql car select * from tbl_event_log
    Failed  to get Connection.Connector(NOT CONNECTED:  Driver=com.informix.jdbc.IfxDr                                                 iver;)
    admin:run sql car select * from tbl_system_preferences
    Failed to get Connection.Connector(NOT CONNECTED: Driver=com.informix.jdbc.IfxDriver;)
    restarted the below sevices
    Cisco CDR Agent
    Cisco Database Layer Monitor
    Cisco CDR Repository Manager
    Cisco CAR                 Scheduler
    Cisco SOAP - CDRonDemand                 Service
    Cisco CAR Web                 Service
    while accessing cdr reporting showing below error .
    ------------------------------------------WARNING-----------------------------------------
    *  Cluster wide parameter 'Call Diagnostics Enabled flag' is set  to false.  Hence no QoS information will be generated on calls. If  required,  please configure the same from service parameter page for Call  Manager  service. 
    *  Problem in determining 2M/HWM breach status.  Tbl_System_Preferences  table might be corrupted. Please click on the  'Restore Defaults' button  to update the table with default values. 
    *  Tbl_System_Preferences table is corrupted. Please click on the  'Restore  Defaults' button to update the table with default values. 
    *  Problem in determining Loader Configuration.  Tbl_System_Preferences  table might be corrupted. Please click on the  'Restore Defaults' button  to update the table with default values. 
    -------------------------------------------NOTICE------------------------------------------
    * Problem in determining Billing Tables status. Please check the  CAR DB for tables Tbl_Billing_Data and Tbl_Billing_Error. 
    *  Problem in getting the Mail parameters. It might result in   mails/alerts/notifications not been sent to CAR Administrators. Please   configure this at CAR->System->System Parameters->Mail   Parameters. 
    * Mail  id for 'ccmadmin' is not available. CAR  Reports/Notifications/Alert  Emails might not be able to sent to this  user properly. Please  configure a mail id in end user configuration  page.
    if we apllied Restore Defaults ,geting below error
    Error Code
    Error Description
    30029
    Direct access to this screen is not allowed.
    and try to access system and data base , getting below error
    Error Code
    Error Description
    10012
    Database Error. Contact System Administrator.
    Does any other way to avoid cdr and do the istallation .

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    Hi all. I have been searching for days for a solution to a problem I am having with SP2013 Enterprise edition.
    We recently upgraded from SP2013 Foundation to SP2013 Enterprise. After the upgrade, the search services are no longer working and we are receiving many application log entries indicating the following:
    Application Server Administration job failed for service instance Microsoft.Office.Server.Search.Administration.SearchServiceInstance (ea2019ef-bb9e-4efe-85ee-5d2307406f31).
    Reason: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
    Technical Support Details:
    System.UnauthorizedAccessException: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
       at Microsoft.Office.Server.Search.Administration.SearchServiceInstance.Synchronize()
       at Microsoft.Office.Server.Administration.ApplicationServerJob.ProvisionLocalSharedServiceInstances(Boolean isAdministrationServiceJob)
    as well as:
    Application Server Administration job failed for service instance Microsoft.Office.Server.Search.Administration.SearchServiceInstance (ea2019ef-bb9e-4efe-85ee-5d2307406f31).
    Reason: The object you are trying to create already exists. Try again using a different name.  
    Technical Support Details:
    System.Runtime.InteropServices.COMException (0x80040D02): The object you are trying to create already exists. Try again using a different name.  
       at Microsoft.Office.Server.Search.Administration.SearchServiceInstance.Synchronize()
       at Microsoft.Office.Server.Administration.ApplicationServerJob.ProvisionLocalSharedServiceInstances(Boolean isAdministrationServiceJob)
    I have tried to remove the search service application and recreate it, and even though the SharePoint Central Administration states that it was created successfully, I am still getting the same errors in the log. If I go to the Search Service Application
    Search Administration page, the "System Status" shows the following message:
    The search service is not able to connect to the machine that hosts the administration component. Verify that the administration component '0359af35-0982-4ede-8838-b1d390e915bf' in search application 'Search Service Application' is in a good state and
    try again
    Additionally, under the "Search Application Topology" section, it states "Unable to retrieve topology component health states. This may be because the admin component is not up and running" which I assume is normal if the admin is not
    running.
    Does anyone know how I can resolve this problem? 
    Thanks!

    Hi Joaquin,
    According to your description, the error occurred when you re-created the Search Service Application.
    Based on the error message, I recommend to verify the things below:
       1. Check if the association between the Search Service Application proxy and the web application is configured.
    Please go to Central Administration > Application Management > Configured service application associations > Click Default to see if the Search Service application is checked.
       2. Change the app pool for the Search Service Application to SharePoint Web Services Default in the properties of the Search Service Application.
    Please go to Central Administration > Application Management > Manage service applications > Highlight the Search Service Application > Click Properties in the ribbon > Change
    the two app pool to SharePoint Web Services Default: App Pool For Search Admin Web Service and Application Pool for Search Query and Site Settings Web Service.
        3. Run PS command to check if the search admin timer job is enabled: Get-SPTimerJob
    job-application-server-admin-service | fl. If it is not enabled, use PS command to enabled it and then reset Internet Information Services: Enable-SPTimerJob job-application-server-admin-service.
    Best regards.
    Thanks
    Victoria Xia
    TechNet Community Support

  • AUTO_RUNSTATS: problems after upgrade from 8.2 to 9.5

    Hello guys,
    We're appreciating a problem in our recentley upgraded databases 9.5
    We've upgraded from release 8.2 and we have activated the following parameters:
    db2 UPDATE DB CONFIG USING AUTO_MAINT ON AUTO_TBL_MAINT ON AUTO_RUNSTATS ON
    Although we don't see auto_runstats running in database. How can I activate this issue? Isn't it enough to activate these parameters?
    regards,
    Filipe

    Hello Filipe,
    have a look at your dump directory, under events you find file like db2optstats(n).log
    db2 runstats on table DB2DDP.STMTS
    DB20000I  The RUNSTATS command completed successfully.
    2010-07-22-14.45.36.597065+120 E937346A585        LEVEL: Event
    PID     : 463098               TID  : 16547       PROC : db2sysc 0
    INSTANCE: db2ddp               NODE : 000         DB   : DDP
    APPHDL  : 0-38427              APPID: *LOCAL.db2ddp.100722124520
    AUTHID  : DB2DDP
    EDUID   : 16547                EDUNAME: db2agent (DDP) 0
    FUNCTION: DB2 UDB, relation data serv, sqlrLocalRunstats, probe:10
    COLLECT : TABLE AND INDEX STATS : Object name with schema : AT "2010-07-22-14.45.36.596771" : BY "User" : start
    OBJECT  : Object name with schema, 14 bytes
    DB2DDP  .STMTS
    IMPACT  : None
    2010-07-22-14.45.36.744115+120 E937932A665        LEVEL: Event
    PID     : 463098               TID  : 16547       PROC : db2sysc 0
    INSTANCE: db2ddp               NODE : 000         DB   : DDP
    APPHDL  : 0-38427              APPID: *LOCAL.db2ddp.100722124520
    AUTHID  : DB2DDP
    EDUID   : 16547                EDUNAME: db2agent (DDP) 0
    FUNCTION: DB2 UDB, relation data serv, sqlrLocalRunstats, probe:220
    COLLECT : TABLE AND INDEX STATS : Object name with schema : AT "2010-07-22-14.45.36.743863" : BY "User" : success
    OBJECT  : Object name with schema, 14 bytes
    DB2DDP  .STMTS
    IMPACT  : None
    DATA #1 : String, 49 bytes
    RUNSTATS ON TABLE "DB2DDP"."STMTS" ON ALL COLUMNS
    this is a manual runstats, you will also a ot of fabricated runstats.
    Here is an output from db2 get db cfg for <SID>:
    Automatic maintenance                      (AUTO_MAINT) = ON
       Automatic database backup            (AUTO_DB_BACKUP) = OFF
       Automatic table maintenance          (AUTO_TBL_MAINT) = ON
         Automatic runstats                  (AUTO_RUNSTATS) = ON
           Automatic statement statistics  (AUTO_STMT_STATS) = ON
         Automatic statistics profiling    (AUTO_STATS_PROF) = OFF
           Automatic profile updates         (AUTO_PROF_UPD) = OFF
         Automatic reorganization               (AUTO_REORG) = OFF
    Best regards,
    Joachim

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