IDoc Tracking: RSEIDOC2_CALL_VIA_RFC_DOCNUM error

Hello!
With SP19 there is a new IDoc Tracking functionality available. You can click on an IDoc number in IDX5 and it takes you the IDoc monitoring in the sending or receiving system. However, for some SAP systems I get the following error:
Error  during remote call of method RSEIDOC2_CALL_VIA_RFC_DOCNUM in system <SM59 Destination>, message
Message no. IDOC_ADAPTER840
If I test the SM59 destination with Test -> Authorization it is successful. What do I need to configure to make it work?
Regards, Tanja

Hi,
Even though both are on same patch ..level..
please check the ALE settings..
In general..from Note..
In the ALE tools, a RFC connection is established to other systems at different points. Instead of a normal ALE IDoc transfer, this concerns synchronous calls that partly execute a dialog message in the target system.
Examples are distributing a distribution model view, ALE-CCMS monitoring or IDoc tracing.
Additional key words
ALE synchronous RFC RFC_DATA_DETERMINE_FOR_CHECKS
Cause and prerequisites
The standard system only allows for RFC destinations of type R/3 - R/3.
However, with regard to the Business Connector and in the era of connections via the Internet, for example, it might be useful and necessary to allow for other RFC types.
Nevertheless, this requires carrying out enhanced troubleshooting because other connections are more difficult to monitor and might display special error messages or not provide a dialog logon
Also see the below links..may be usefull..
http://help.sap.com/saphelp_erp2005vp/helpdata/en/d4/0d67e4d85511d2a6080060087832f8/content.htm
http://help.sap.com/saphelp_erp2005vp/helpdata/en/29/b134ce5cf311d289770000e8216438/frameset.htm
http://help.sap.com/saphelp_erp2005vp/helpdata/en/be/38f0d8cbfe11d2a5f80060087832f8/frameset.htm
Points rewarded if it is usefull..
Regards
Chilla..

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