Idownload the latest Firefox. Since i cannot receive any Attachment in my Homail, Windows Live messager. Running windows XP. can you help!!??

I download the latest Firefox 3.6.15 last week, on my desktop. I am using Windows XP 2000 SP3.
When i open Windows Live Messenger and going to check if i had any mail but whey where nothing only written messages. All other messages with Attachment did not arrive from my friend.
I ask my friend if they send me any Attachment the all said yes but i did not receive any off them.

Reply to Pat Wiellner,
Hi Pat,
Thanks for your instructions and used the http://forums.adobe.com/thread/928315 to do a clean install. I received no error messages during the uninstall process. I then did a new install  and even receive the message the install was successful, just before the last screen asking if I wanted to try a different Adobe product.
Trouble is when I go to www.adobe.com/shockwave/welcome, I do not see the animation playing, just a small red X in the upper left hand corner of the box.  I also get a pop up asking me if I want to install flashplayer. Very frustrating, since I was very careful to folly each step of the 928315 instructions.  Should I try to install a previous version?
Here is the install log of the most recent install:  https://workspaces.acrobat.com/?d=PJn*g5OAS31W4kP4jUgSCA
If you have the time I would appreciate your review of the log to see if it has the same errors as you noticed in the previous install log.
A second piece of information:  I was using IE9 and having problems with an program and was told the program was not compatible with IE9, so I used the Microsoft "rollback " feature to go back to IE8 (which allowed the program to work).  But, as part of my ttrouble shooting before this posting, I did a uninstall of IE8 and new install of IE8.
I will be glad to follow any trouble shooting suggestions.
Appreciate your help.
Thanks!!

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